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Paxino J, Szabo RA, Marshall S, Story D, Molloy E. What and when to debrief: a scoping review examining interprofessional clinical debriefing. BMJ Qual Saf 2024; 33:314-327. [PMID: 38160060 DOI: 10.1136/bmjqs-2023-016730] [Citation(s) in RCA: 1] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 09/14/2023] [Accepted: 12/08/2023] [Indexed: 01/03/2024]
Abstract
INTRODUCTION Clinical debriefing (CD) improves teamwork and patient care. It is implemented across a range of clinical contexts, but delivery and structure are variable. Furthermore, terminology to describe CD is also inconsistent and often ambiguous. This variability and the lack of clear terminology obstructs understanding and normalisation in practice. This review seeks to examine the contextual factors relating to different CD approaches with the aim to differentiate them to align with the needs of different clinical contexts. METHODS Articles describing CD were extracted from Medline, CINAHL, ERIC, PubMed, PsychINFO and Academic Search Complete. Empirical studies describing CD that involved two or more professions were eligible for inclusion. Included papers were charted and analysed using the Who-What-When-Where-Why-How model to examine contextual factors which were then used to develop categories of CD. Factors relating to what prompted debriefing and when debriefing occurred were used to differentiate CD approaches. RESULTS Forty-six papers were identified. CD was identified as either prompted or routine, and within these overarching categories debriefing was further differentiated by the timing of the debrief. Prompted CD was either immediate or delayed and routine CD was postoperative or end of shift. Some contextual factors were unique to each category while others were relatively heterogeneous. These categories help clarify the alignment between the context and the intention of CD. CONCLUSIONS The proposed categories offer a practical way to examine and discuss CD which may inform decisions about implementation. By differentiating CD according to relevant contextual factors, these categories may reduce confusion which currently hinders discourse and implementation. The findings from this review promote context-specific language and a shift away from conceptions of CD that embody a one-size-fits-all approach.
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Affiliation(s)
- Julia Paxino
- Department of Medical Education, The University of Melbourne, Melbourne, Victoria, Australia
| | - Rebecca A Szabo
- Department of Medical Education, The University of Melbourne, Melbourne, Victoria, Australia
- Department of Obstetrics and Gynaecology, The University of Melbourne, Melbourne, Victoria, Australia
- Department of Critical Care, The University of Melbourne, Melbourne, Victoria, Australia
| | - Stuart Marshall
- Department of Critical Care, The University of Melbourne, Melbourne, Victoria, Australia
| | - David Story
- Department of Critical Care, The University of Melbourne, Melbourne, Victoria, Australia
| | - Elizabeth Molloy
- Faculty of Medicine, Dentistry and Health Sciences, The University of Melbourne, Melbourne, Victoria, Australia
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Mullan PC, Jennings AD, Stricklan E, Martinez E, Weeks M, Mitchell K, Vazifedan T, Andam-Mejia R, Spencer DB. Reducing physical restraints in pediatrics: A quality improvement mixed-methods analysis of implementing a clinical debriefing process after behavioural health emergencies in a Children's Hospital. Curr Probl Pediatr Adolesc Health Care 2023; 53:101463. [PMID: 38000959 DOI: 10.1016/j.cppeds.2023.101463] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Indexed: 11/26/2023]
Abstract
INTRODUCTION An increasing number of pediatric patients with mental and behavioral health (MBH) conditions present to Emergency Department (ED) and inpatient settings with behavioral events that require physical restraint (PR). PR usage is associated with adverse outcomes. Clinical debriefing (CD) programs have been associated with improved performance but have not been studied in this population. After implementing an MBH-CD program in our Children's Hospital, we aimed to decrease the baseline (7/2018-3/2021) rate of a second PR episode (2PR) by 50 % in the ED and inpatient settings over two years. METHODS A multidisciplinary team implemented an MBH-CD process in April 2021 for hospital teams to use immediately after behavioral events. We included patients ≤18 years old, with an ED or inpatient discharge MBH diagnosis, between July 2018 and June 2023. Pre- and post-implementation secondary outcomes included the ED median duration of PR and the ED PR time per 1000 h of ED care. ED and inpatient mean length of stay (LOS) and mean monthly visits (MMV) in pre- and post-implementation were also compared. Qualitative analysis identified major themes. RESULTS Post-implementation, the ED significantly decreased 2PR rate by 67 %; in inpatients, no significant change was demonstrated. Median duration of ED PR decreased from 112 to 71 min (p = 0.006) and ED PR time significantly decreased by 82 % (14.8 to 2.7 h per 1000 h). In the post-implementation period, mean LOS (ED and inpatient) and MMV (ED only) were significantly higher. Fifty-one percent of 494 behavioral alerts were debriefed. Median debriefing duration was 6 min (IQR 4,10). Common themes included cooperation and coordination (23 %) and clinical standards (14 %). DISCUSSION Clinical debriefing implementation was associated with significant improvement in ED patient outcomes. Inpatient outcomes were unchanged, but debriefings in both settings should enable frontline teams to continuously identify opportunities to improve future outcomes.
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Affiliation(s)
- Paul C Mullan
- Children's Hospital of the King's Daughters, Norfolk, VA, United States; Eastern Virginia Medical School, Norfolk, VA, United States.
| | - Andrea D Jennings
- Children's Hospital of the King's Daughters, Norfolk, VA, United States
| | - Erin Stricklan
- Children's Hospital of the King's Daughters, Norfolk, VA, United States
| | | | - Monica Weeks
- Children's Hospital of the King's Daughters, Norfolk, VA, United States
| | - Karen Mitchell
- Children's Hospital of the King's Daughters, Norfolk, VA, United States
| | - Turaj Vazifedan
- Children's Hospital of the King's Daughters, Norfolk, VA, United States
| | | | - Daniel B Spencer
- Children's Hospital of the King's Daughters, Norfolk, VA, United States; Eastern Virginia Medical School, Norfolk, VA, United States
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Deschenes S, Scott SD, Kunyk D. Mitigating Moral Distress: Pediatric Critical Care Nurses' Recommendations. HEC Forum 2023:10.1007/s10730-023-09506-1. [PMID: 37140806 PMCID: PMC10158695 DOI: 10.1007/s10730-023-09506-1] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Accepted: 04/13/2023] [Indexed: 05/05/2023]
Abstract
In pediatric critical care, nurses are the primary caregivers for critically ill children and are particularly vulnerable to moral distress. There is limited evidence on what approaches are effective to minimize moral distress among these nurses. To identify intervention attributes that critical care nurses with moral distress histories deem important to develop a moral distress intervention. We used a qualitative description approach. Participants were recruited using purposive sampling between October 2020 to May 2021 from pediatric critical care units in a western Canadian province. We conducted individual semi-structured interviews via Zoom. A total of 10 registered nurses participated in the study. Four main themes were identified: (1) "I'm sorry, there's nothing else": increasing supports for patients and families; (2) "someone will commit suicide": improving supports for nurses: (3) "Everyone needs to be heard": improving patient care communication; and (4) "I didn't see it coming": providing education to mitigate moral distress. Most participants stated they wanted an intervention to improve communication among the healthcare team and noted changes to unit practices that could decrease moral distress. This is the first study that asks nurses what is needed to minimize their moral distress. Although there are multiple strategies in place to help nurses with difficult aspects of their work, additional strategies are needed to help nurses experiencing moral distress. Moving the research focus from identifying moral distress towards developing effective interventions is needed. Identifying what nurses need is critical to develop effective moral distress interventions.
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Affiliation(s)
- Sadie Deschenes
- Faculty of Nursing, University of Alberta, Level 3, Edmonton Clinic Health Academy, 11405-87 Ave, Edmonton, AB, T6G 1C9, Canada.
| | - Shannon D Scott
- Faculty of Nursing, University of Alberta, Level 3, Edmonton Clinic Health Academy, 11405-87 Ave, Edmonton, AB, T6G 1C9, Canada
| | - Diane Kunyk
- Faculty of Nursing, University of Alberta, Level 3, Edmonton Clinic Health Academy, 11405-87 Ave, Edmonton, AB, T6G 1C9, Canada
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Bentley SK, Meshel A, Boehm L, Dilos B, McIndoe M, Carroll-Bennett R, Astua AJ, Wong L, Smith C, Iavicoli L, LaMonica J, Lopez T, Quitain J, Dube G, Manini AF, Halbach J, Meguerdichian M, Bajaj K. Hospital-wide cardiac arrest in situ simulation to identify and mitigate latent safety threats. Adv Simul (Lond) 2022; 7:15. [PMID: 35598031 PMCID: PMC9124397 DOI: 10.1186/s41077-022-00209-0] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Journal Information] [Subscribe] [Scholar Register] [Received: 12/05/2021] [Accepted: 04/05/2022] [Indexed: 11/10/2022] Open
Abstract
BACKGROUND Cardiac arrest resuscitation requires well-executed teamwork to produce optimal outcomes. Frequency of cardiac arrest events differs by hospital location, which presents unique challenges in care due to variations in responding team composition and comfort levels and familiarity with obtaining and utilizing arrest equipment. The objective of this initiative is to utilize unannounced, in situ, cardiac arrest simulations hospital wide to educate, evaluate, and maximize cardiac arrest teams outside the traditional simulation lab by systematically assessing and capturing areas of opportunity for improvement, latent safety threats (LSTs), and key challenges by hospital location. METHODS Unannounced in situ simulations were performed at a city hospital with multidisciplinary cardiac arrest teams responding to a presumed real cardiac arrest. Participants and facilitators identified LSTs during standardized postsimulation debriefings that were classified into equipment, medication, resource/system, or technical skill categories. A hazard matrix was used by multiplying occurrence frequency of LST in simulation and real clinical events (based on expert opinion) and severity of the LST based on agreement between two evaluators. RESULTS Seventy-four in situ cardiac arrest simulations were conducted hospital wide. Hundreds of safety threats were identified, analyzed, and categorized yielding 106 unique latent safety threats: 21 in the equipment category, 8 in the medication category, 41 in the resource/system category, and 36 in the technical skill category. The team worked to mitigate all LSTs with priority mitigation to imminent risk level threats, then high risk threats, followed by non-imminent risk LSTs. Four LSTs were deemed imminent, requiring immediate remediation post debriefing. Fifteen LSTs had a hazard ratio greater than 8 which were deemed high risk for remediation. Depending on the category of threat, a combination of mitigating steps including the immediate fixing of an identified problem, leadership escalation, and programmatic intervention recommendations occurred resulting in mitigation of all identified threats. CONCLUSIONS Hospital-wide in situ cardiac arrest team simulation offers an effective way to both identify and mitigate LSTs. Safety during cardiac arrest care is improved through the use of a system in which LSTs are escalated urgently, mitigated, and conveyed back to participants to provide closed loop debriefing. Lastly, this hospital-wide, multidisciplinary initiative additionally served as an educational needs assessment allowing for informed, iterative education and systems improvement initiatives targeted to areas of LSTs and areas of opportunity.
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Affiliation(s)
- Suzanne K Bentley
- Simulation Center at Elmhurst, NYC Health + Hospital/Elmhurst, Elmhurst, NY, USA. .,Department of Emergency Medicine, Icahn School of Medicine at Mount Sinai, New York, NY, 10029, USA. .,Department of Medical Education, Icahn School of Medicine at Mount Sinai, New York, NY, USA.
| | - Alexander Meshel
- Department of Medical Education, Icahn School of Medicine at Mount Sinai, New York, NY, USA
| | - Lorraine Boehm
- Simulation Center at Elmhurst, NYC Health + Hospital/Elmhurst, Elmhurst, NY, USA.,NYC Health + Hospitals/Elmhurst, Elmhurst, NY, USA
| | - Barbara Dilos
- Department of Anesthesiology, NYC Health + Hospitals/Elmhurst, Elmhurst, NY, USA
| | - Mamie McIndoe
- Patient Experience, NYC Health + Hospital/Elmhurst, Elmhurst, NY, USA
| | - Rachel Carroll-Bennett
- Department of Obstetrics and Gynecology, NYC Health + Hospital/Elmhurst, Elmhurst, NY, USA.,Department of Obstetrics and Gynecology, Icahn School of Medicine at Mount Sinai, New York, NY, USA
| | - Alfredo J Astua
- Pulmonary and Critical Care, NYC Health + Hospital/Elmhurst, Elmhurst, NY, USA
| | - Lillian Wong
- Department of Emergency Medicine, Icahn School of Medicine at Mount Sinai, New York, NY, 10029, USA.,Emergency Medicine, NYC Health + Hospitals/Elmhurst, Elmhurst, NY, USA
| | - Colleen Smith
- Department of Emergency Medicine, Icahn School of Medicine at Mount Sinai, New York, NY, 10029, USA.,Emergency Medicine, NYC Health + Hospitals/Elmhurst, Elmhurst, NY, USA
| | - Laura Iavicoli
- Department of Emergency Medicine, Icahn School of Medicine at Mount Sinai, New York, NY, 10029, USA.,Emergency Medicine, NYC Health + Hospitals/Elmhurst, Elmhurst, NY, USA
| | - Julia LaMonica
- Emergency Medicine, NYC Health + Hospitals/Elmhurst, Elmhurst, NY, USA
| | - Tania Lopez
- Pediatrics, NYC Health + Hospitals/Elmhurst, Elmhurst, NY, USA
| | - Jose Quitain
- Pediatrics, NYC Health + Hospitals/Elmhurst, Elmhurst, NY, USA
| | | | - Alex F Manini
- Emergency Medicine, NYC Health + Hospitals/Elmhurst, Elmhurst, NY, USA.,Division of Medical Toxicology, Department of Emergency Medicine, Icahn School of Medicine at Mount Sinai, New York, NY, USA
| | | | - Michael Meguerdichian
- Department of Emergency Medicine, NYC Health + Hospitals/Harlem, New York, NY, USA.,Simulation Center of NYC Health + Hospitals, New York, NY, USA
| | - Komal Bajaj
- NYC Health + Hospital/Jacobi, Bronx, NY, USA.,Department of Obstetrics & Gynecology, Albert Einstein College of Medicine, New York, NY, USA
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Mullan PC, Zinns LE, Cheng A. Debriefing the Debriefings: Caring for Our Patients and Caring for Ourselves. Hosp Pediatr 2021; 11:hpeds.2021-006339. [PMID: 34807984 DOI: 10.1542/hpeds.2021-006339] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/24/2022]
Affiliation(s)
- Paul C Mullan
- Division of Emergency Medicine, Children's Hospital of the King's Daughters and Eastern Virginia Medical School, Norfolk, Virginia
| | - Lauren E Zinns
- Department of Emergency Medicine, Icahn School of Medicine at Mount Sinai, New York, New York
| | - Adam Cheng
- Alberta Children's Hospital and Departments of Pediatrics and Emergency Medicine, Cumming School of Medicine, University of Calgary, Calgary, Alberta, Canada
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Galligan MM, Haggerty M, Wolfe HA, Debrocco D, Kellom K, Garcia SM, Neergaard R, Akpek E, Barg FK, Friedlaender E. From the Frontlines: A Qualitative Study of Staff Experiences With Clinical Event Debriefing. Hosp Pediatr 2021; 11:hpeds.2021-006088. [PMID: 34808664 DOI: 10.1542/hpeds.2021-006088] [Citation(s) in RCA: 3] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/24/2022]
Abstract
OBJECTIVES Clinical event debriefing (CED) can improve patient care and outcomes, but little is known about CED across inpatient settings, and participant experiences have not been well described. In this qualitative study, we sought to characterize and compare staff experiences with CED in 2 hospital units, with a goal of generating recommendations for a hospital-wide debriefing program. METHODS We conducted 32 semistructured interviews with clinical staff who attended a CED in the previous week. We explored experiences with CED, with a focus on barriers and facilitators. We used content analysis with constant comparative coding to understand priorities identified by participants. We used inductive reasoning to develop a set of CED practice recommendations to match participant priorities. RESULTS Three primary themes emerged related to CED barriers and facilitators. (1) Factors affecting attendance: most respondents voiced a need for frontline staff inclusion in CED, but they also cited competing clinical duties and scheduling conflicts as barriers. (2) Factors affecting participant engagement: respondents described factors that influence participant engagement in reflective discussion. They described that the CED leader must cultivate a psychologically safe environment in which participants feel empowered to speak up, free from judgment. (3) Factors affecting learning and systems improvement: respondents emphasized that the CED group should generate a plan for improvement with accountable stakeholders. Collectively, these priorities propose several recommendations for CED practice, including frontline staff inclusion. CONCLUSIONS In this study, we propose recommendations for CED that are derived from first-hand participant experiences. Future study will explore implementation of CED practice recommendations.
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Affiliation(s)
- Meghan M Galligan
- Departments of Pediatrics
- The Leonard Davis Institute of Health Economics, Perelman School of Medicine, University of Pennsylvania, Philadelphia, Pennsylvania
| | | | - Heather A Wolfe
- Anesthesiology and Critical Care Medicine
- The Leonard Davis Institute of Health Economics, Perelman School of Medicine, University of Pennsylvania, Philadelphia, Pennsylvania
| | | | - Katherine Kellom
- Policy Laboratory, Children's Hospital of Philadelphia, Philadelphia, Pennsylvania
| | - Stephanie M Garcia
- Policy Laboratory, Children's Hospital of Philadelphia, Philadelphia, Pennsylvania
| | - Rebecca Neergaard
- Family Medicine and Community Health, Children's Hospital of Philadelphia and Perelman School of Medicine, University of Pennsylvania, Philadelphia, Pennsylvania
| | - Eda Akpek
- Family Medicine and Community Health, Children's Hospital of Philadelphia and Perelman School of Medicine, University of Pennsylvania, Philadelphia, Pennsylvania
| | - Frances K Barg
- Family Medicine and Community Health, Children's Hospital of Philadelphia and Perelman School of Medicine, University of Pennsylvania, Philadelphia, Pennsylvania
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Chu J, Alawa N, Sampayo EM, Doughty C, Camp E, Welch‐Horan TB. Evolution of clinical event debriefs in a quaternary pediatric emergency department after implementation of a debriefing tool. AEM EDUCATION AND TRAINING 2021; 5:e10709. [PMID: 34901688 PMCID: PMC8637867 DOI: 10.1002/aet2.10709] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Received: 07/13/2021] [Revised: 10/15/2021] [Accepted: 10/28/2021] [Indexed: 06/14/2023]
Abstract
BACKGROUND Debriefing clinical events in the emergency department (ED) can enhance team performance and provide mutual support. However, ED debriefing remains infrequent and nonstandardized. A clinical tool (DISCERN-Debriefing In Situ Conversation after Emergent Resuscitation Now) was developed to facilitate ED debriefing. To date, there are no studies providing qualitative analysis of clinical event debriefs done using such a tool. Our goal was to explore common themes elicited by debriefing following implementation of DISCERN. METHODS This was a retrospective mixed-methods study analyzing DISCERN data from 2012 through 2017 in a pediatric ED. Quantitative data were analyzed using descriptive statistics. With constant comparison analysis, themes were categorized when applicable within the context of crisis resource management (CRM) principles, previously used as a framework for description of nontechnical skills. Member checking was performed to ensure trustworthiness. RESULTS We reviewed 400 DISCERN forms. Overall, 170 (41.6%) of target clinical events were debriefed during the study period. The number of clinical events debriefed per year decreased significantly over the study period, from 118 debriefed events in 2013 to 20 debriefed events in 2017 (p < 0.001). Events were more likely to be debriefed if cardiopulmonary resuscitation was needed (odds ratio [OR] = 11.8, 95% confidence interval [CI] = 4.1-33.8]) or if the patient expired (OR = 8.9, 95% CI = 2.7-29.1]). CRM principles accounted for 81% of debriefing statements, focusing on teamwork, communication, and preparation, and these themes remained consistent throughout the study period. CONCLUSIONS Use of the DISCERN tool declined over the study period. The DISCERN tool was utilized more commonly after the highest-acuity events. Clinical event debriefs aligned with CRM principles, with medical knowledge discussed less frequently, and the content of debriefs remained stable over time.
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Affiliation(s)
- Jamie Chu
- Texas Children's HospitalBaylor College of MedicineHoustonTexasUSA
- Present address:
McGovern Medical SchoolUT HealthHoustonTexasUSA
| | - Nawara Alawa
- Texas Children's HospitalBaylor College of MedicineHoustonTexasUSA
- Present address:
Boston Children's HospitalBostonMassachusettsUSA
| | | | - Cara Doughty
- Texas Children's HospitalBaylor College of MedicineHoustonTexasUSA
| | - Elizabeth Camp
- Texas Children's HospitalBaylor College of MedicineHoustonTexasUSA
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Bentley SK, McNamara S, Meguerdichian M, Walker K, Patterson M, Bajaj K. Debrief it all: a tool for inclusion of Safety-II. Adv Simul (Lond) 2021; 6:9. [PMID: 33781346 PMCID: PMC8008597 DOI: 10.1186/s41077-021-00163-3] [Citation(s) in RCA: 13] [Impact Index Per Article: 4.3] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 12/08/2020] [Accepted: 02/28/2021] [Indexed: 11/10/2022] Open
Abstract
Safety science in healthcare has historically focused primarily on reducing risk and minimizing harm by learning everything possible from when things go wrong (Safety-I). Safety-II encourages the study of all events, including the routine and mundane, not only bad outcomes. While debriefing and learning from positive events is not uncommon or new to simulation, many common debriefing strategies are more focused on Safety-I. The lack of inclusion of Safety-II misses out on the powerful analysis of everyday work. A debriefing tool highlighting Safety-II concepts was developed through expert consensus and piloting and is offered as a guide to encourage and facilitate inclusion of Safety-II analysis into debriefings. It allows for debriefing expansion from the focus on error analysis and “what went wrong” or “could have gone better” to now also capture valuable discussion of high yield Safety-II concepts such as capacities, adjustments, variation, and adaptation for successful operations in a complex system. Additionally, debriefing inclusive of Safety-II fosters increased debriefing overall by encouraging debriefing when “things go right”, not historically what is most commonly debriefed.
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Affiliation(s)
- Suzanne K Bentley
- Departments of Emergency Medicine and Medical Education, Icahn School of Medicine at Mount Sinai, New York, NY, USA. .,Simulation Center at Elmhurst, NYC Health + Hospitals/Elmhurst, 7901 Broadway, Elmhurst, NY, 11373, USA. .,Simulation Center of NYC Health + Hospitals, 1400 Pelham Pkwy S, Bronx, New York, NY, 10461, USA.
| | - Shannon McNamara
- Department of Emergency Medicine, NYU Langone Health, 550 1st Ave, New York, NY, 10016, USA
| | - Michael Meguerdichian
- Simulation Center of NYC Health + Hospitals, 1400 Pelham Pkwy S, Bronx, New York, NY, 10461, USA.,Department of Emergency Medicine, NYC Health + Hospitals/Harlem, 506 Lenox Ave, New York, NY, 10037, USA
| | - Katie Walker
- Simulation Center of NYC Health + Hospitals, 1400 Pelham Pkwy S, Bronx, New York, NY, 10461, USA
| | - Mary Patterson
- Department of Emergency Medicine, College of Medicine of the University of Florida, Gainesville, FL, USA.,University of Florida Center for Experiential Learning and Simulation, 1104 Newell Dr, Gainesville, FL, 32610, USA
| | - Komal Bajaj
- Simulation Center of NYC Health + Hospitals, 1400 Pelham Pkwy S, Bronx, New York, NY, 10461, USA.,Department of Obstetrics & Gynecology, Albert Einstein College of Medicine, Bronx, New York, NY, USA
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Servotte JC, Welch-Horan TB, Mullan P, Piazza J, Ghuysen A, Szyld D. Development and implementation of an end-of-shift clinical debriefing method for emergency departments during COVID-19. Adv Simul (Lond) 2020; 5:32. [PMID: 33292850 PMCID: PMC7656224 DOI: 10.1186/s41077-020-00150-0] [Citation(s) in RCA: 20] [Impact Index Per Article: 5.0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 08/05/2020] [Accepted: 10/22/2020] [Indexed: 11/25/2022] Open
Abstract
BACKGROUND Multiple guidelines recommend debriefing after clinical events in the emergency department (ED) to improve performance, but their implementation has been limited. We aimed to start a clinical debriefing program to identify opportunities to address teamwork and patient safety during the COVID-19 pandemic. METHODS We reviewed existing literature on best-practice guidelines to answer key clinical debriefing program design questions. An end-of-shift huddle format for the debriefs allowed multiple cases of suspected or confirmed COVID-19 illness to be discussed in the same session, promoting situational awareness and team learning. A novel ED-based clinical debriefing tool was implemented and titled Debriefing In Situ COVID-19 to Encourage Reflection and Plus-Delta in Healthcare After Shifts End (DISCOVER-PHASE). A facilitator experienced in simulation debriefings would facilitate a short (10-25 min) discussion of the relevant cases by following a scripted series of stages for debriefing. Data on the number of debriefing opportunities, frequency of utilization of debriefing, debriefing location, and professional background of the facilitator were analyzed. RESULTS During the study period, the ED treated 3386 suspected or confirmed COVID-19 cases, with 11 deaths and 77 ICU admissions. Of the 187 debriefing opportunities in the first 8-week period, 163 (87.2%) were performed. Of the 24 debriefings not performed, 21 (87.5%) of these were during the four first weeks (21/24; 87.5%). Clinical debriefings had a median duration of 10 min (IQR 7-13). They were mostly facilitated by a nurse (85.9%) and mainly performed remotely (89.8%). CONCLUSION Debriefing with DISCOVER-PHASE during the COVID-19 pandemic were performed often, were relatively brief, and were most often led remotely by a nurse facilitator. Future research should describe the clinical and organizational impact of this DISCOVER-PHASE.
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Affiliation(s)
- Jean-Christophe Servotte
- Public Health Sciences Department, University of Liege, Liege, Belgium
- Interdisciplinary Medical Simulation Center of Liege, University of Liege, Liege, Belgium
| | - T. Bram Welch-Horan
- Director of Simulation, Section of Pediatric Emergency Medicine, Baylor College of Medicine, Texas Children’s Hospital, Houston, TX USA
| | - Paul Mullan
- Director of Research and Quality Improvement, Division of Emergency Medicine, Children’s Hospital of the King’s Daughters, Eastern Virginia Medical School, Norfolk, VA USA
| | - Justine Piazza
- Interdisciplinary Medical Simulation Center of Liege, University of Liege, Liege, Belgium
- Emergency Department, University Hospital Centre of Liege, Liege, Belgium
| | - Alexandre Ghuysen
- Public Health Sciences Department, University of Liege, Liege, Belgium
- Interdisciplinary Medical Simulation Center of Liege, University of Liege, Liege, Belgium
- Emergency Department, University Hospital Centre of Liege, Liege, Belgium
| | - Demian Szyld
- Senior Director, Institute for Medical Simulation, Center for Medical Simulation, Brigham and Women’s Hospital, Harvard Medical School, Boston, MA USA
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