Why people use social networking sites passively: An empirical study integrating impression management concern, privacy concern, and SNS fatigue

Relationships between social networking sites use and subjective well-being--- a meta-analysis and meta-analytic structural equation model

During the last decade, the amount of research on the relationship between social networking sites (SNS) use and users' subjective well-being (SWB) has increased, leading to discrepancies regarding the results. Our review of the literature generated 73 independent samples and indicated that considerable inconsistent results may be attributed to different measurements of SNS use, moderation effects, or media response states and their effects. In this study, meta-analytic procedures were used to assess the strength of the relationships between SNS use indicators, perceived social support (PSS), self-esteem and SWB. The results showed that PSS and self-esteem had stronger effects on SWB than SNS use indicators. Furthermore, a meta-analytic structural equation model was conducted to assess the strength of the relationships between SNS use indicators, PSS, self-esteem, and SWB. The results did not support the proposition SNS use is associated with SWB. Compared with SNS use indicators, media response states such as self-esteem and PSS, had more effects on SWB.

The Social Media Use Scale: Development and Validation

Social media (SM) use has been primarily operationalized as frequency of use or as passive versus active use. We hypothesize that these constructs have shown mixed associations with psychological constructs because the factor structure underlying social media use (SMU) has not been fully identified. We conducted three studies with college students. In Study 1 (N = 176), we collected data about participants' SMU, informing item generation. In Study 2 (N = 311), we tested two factor structures: (a) passive, active social, and active non-social and (b) a hypothesized four-factor structure. Neither confirmatory model produced acceptable fits, but an exploratory factor analysis suggested a four-factor model: belief-based, consumption-based, image-based, and comparison-based SMU. This four-factor structure was supported in Study 3 (N = 397), which was preregistered, via a confirmatory factor analysis. The subscale items showed good internal consistencies, and evidence is presented for convergent validity. These factors represent a novel classification of people's SMU that can be measured with the Social Media Use Scale.

The effects of negative social media connotations on subjective wellbeing of an ageing population: A stressor-strain-outcome perspective

In recent years, users' privacy concerns and reluctance to use have posed a challenge for the social media and wellbeing of its users. There is a paucity of research on elderly users' negative connotations of social media and the way these connotations contribute to developing passive behaviour towards social media use, which, in turn, affects subjective wellbeing. To address this research vacuum we employed the stressor-strain-outcome (SSO) approach to describe the evolution of passive social media use behaviour from the perspective of communication overload, complexity, and privacy. We conceptualized subjective wellbeing as a combination of three components-negative feelings, positive feelings, and life satisfaction. Negative and positive feelings were used to derive an overall affect balance score that fluctuates between 'unhappiest possible' and 'happiest possible'. The proposed research framework was empirically validated through 399 valid responses from elderly social media users. Our findings reveal that communication overload and complexity raise privacy concerns among social media users, which leads to passive usage of social media. This passive social media use improved the subjective wellbeing favourably by lowering negative feelings and raising positive feelings and life satisfaction. The findings also revealed that respondents' overall affect balance leans towards positive feelings as a consequence of passive social media use. This study contributes to the field of technostress by illuminating how the SSO perspective aid the comprehension of the way passive social media use influences the subjective wellbeing of its users.

Measuring users' psychological self-withdrawal on mobile social media: the development of a context dependent instrument

Introduction

MSM users have many concerns when disclosing information, such as role conflicts and privacy risks, which can result in nondisclosure. We call these negative feelings associated with MSM use "psychological self-withdrawal" (PSW).

Methods

Using a mixed-methods design, this study develops and validates an instrument for measuring PSW in the WeChat context, based on focus-group interviews (seven participants), one-on-one interviews (eight participants), and a survey of 1200 WeChat users.

Results

The result shows that PSW measure is a four-item instrument designed to measure PSW in the WeChat context. The results of two exploratory factor analysis pilot tests (n = 91 and n = 81) and a final confirmatory factor analysis test (n = 1200) indicate that the PSW measure has good internal consistency (α = 0.839), factorial validity, and a single-factor structure.

Discussion

The study defines PSW as "users' series of negative feelings when using WeChat" and develops and validates an PSW measurement, using focus groups, interviews, and a survey. A four-item PSW with acceptable reliability and validity was finally developed.

Determinants Influencing the Adoption of Internet Health Care Technology Among Chinese Health Care Professionals: Extension of the Value-Based Adoption Model With Burnout Theory

BACKGROUND

The global COVID-19 pandemic has been widely regarded as a catalyst for adopting internet health care technology (IHT) in China. IHT consists of new health care technologies that are shaping health services and medical consultations. Health care professionals play a substantial role in the adoption of any IHT, but the consequences of doing so can often be challenging, particularly when employee burnout is prevalent. Few studies have explored whether employee burnout influences the adoption intention of IHT in health care professionals.

OBJECTIVE

This study aims to explain the determinants influencing the adoption of IHT from the perspective of health care professionals. To do so, the study extends the value-based adoption model (VAM) with consideration for employee burnout as a determining factor.

METHODS

A cross-sectional web-based survey using a sample of 12,031 health care professionals selected through multistage cluster sampling from 3 provinces in mainland China was conducted. The hypotheses of our research model were developed based on the VAM and employee burnout theory. Structural equation modeling was then used to test the research hypotheses.

RESULTS

The results indicate that perceived usefulness, perceived enjoyment, and perceived complexity positively correlate with perceived value (β=.131, P=.01; β=.638, P<.001; β=.198, P<.001, respectively). Perceived value had a positive direct effect on adoption intention (β=.725, P<.001), perceived risk negatively correlated with perceived value (β=-.083, P<.001), and perceived value negatively correlated with employee burnout (β=-.308, P<.001). In addition, employee burnout was negatively related to adoption intention (β=-.170, P<.001) and mediated the relationship between perceived value and adoption intention (β=.052, P<.001).

CONCLUSIONS

Perceived value, perceived enjoyment, and employee burnout were the most important determinants of IHT adoption intention by health care professionals. In addition, while employee burnout was negatively related to adoption intention, perceived value inhibited employee burnout. Therefore, this study finds that it is necessary to develop strategies to improve the perceived value and reduce employee burnout, which will benefit the promotion of the adoption intention of IHT in health care professionals. This study supports the use of the VAM and employee burnout in explaining health care professionals' adoption intention regarding IHT.

Problematic Smartphone Use and Social Media Fatigue: The Mediating Role of Self-Control

Background

Excessive social media consumption leads to addiction and affects mental health. It is a phenomenon that is difficult to avoid. Previous research on the effects of excessive Internet use shows that people who engage in social media (SM) without restraint experience over-involvement, over-disclosure, technostress, and social media fatigue (SMF). SMF, conceptualized as an emotional and cognitive feeling of being overwhelmed, manifests itself in mindless browsing of content, limiting the amount of time spent on SM, or quitting SM altogether. Self-control, although present in the technology addiction literature and psychology research, has been rarely described in relation to both excessive SM use and SMF. Therefore, the main goal of the present study was to verify whether there is a direct relationship between problematic smartphone use and SMF, and whether this association is mediated by self-control.

Methods

The study included 210 respondents (M = 25.85, SD = 9.84) living in different Polish cities. The survey was conducted online, and the respondents consented to participate in the study. They completed the following measures: the Mobile Phone Problematic Use, the Self-Control Scale, the Social Media Fatigue Scale, and a brief questionnaire with socio-demographic data.

Results

Statistical analysis was performed to verify the relationship between problematic mobile phone use, level of self-control, and SMF. The outcomes indicate that there are significant interrelationships between the three studied variables. The association between problematic smartphone use and SMF is mediated by self-control.

Conclusion

A lack of impulse-inhibition skills, such as compulsive checking of notifications, can be a significant factor in SM exhaustion, fatigue, or frustration. SMF can also be understood as a natural defensive response, triggered in situations where individuals are overwhelmed, when the self-control is insufficient to stop the compulsion to use SM, and the use of a smartphone for this purpose is excessively engaging.

Travel vlogs influencing tourist decisions: information preferences and gender differences

Purpose

As independent travel has become increasingly popular in recent years, factors influencing users’ attitudes and behaviors should be explored. Besides, the rise of video platforms like YouTube, Bilibili and TikTok has led to the flourishing of user generated content (UGC), among which travel vlogs have become convenient and essential references for tourists before and while they travel on their own.

Design/methodology/approach

This research used quantitative analysis through a survey designed for young people, as most vlog viewers are in those age groups, to explore the attitudes and perceptions of vlog preference, attitudes and cognizance of travel vlogs among different gender, guided by the decision-making theory and preference theory with 455 participants.

Findings

Survey results showed that both genders have common choices regarding travel vlog preference, attitudes, sharing and cognizance. Yet, gender differences appear in some cognition of travel vlogs and specific preferences, such as information searching habits, trusty travel and information sources.

Originality/value

Existing studies focus on the influence of platforms on users, but scant studies focus on user perceptions of vlogs as a new information carrier for young people in East Asia, especially regarding gender differences, which is crucial in media-based marketing. This research provides practical suggestions to marketers and vloggers to attract and engage different genders of young people and theoretical implications on decision and preference theories.

How Differential Dimensions of Social Media Overload Influences Young People's Fatigue and Negative Coping during Prolonged COVID-19 Pandemic? Insights from a Technostress Perspective

Although social networking sites have emerged as the primary source of information for young people, there is a dearth of knowledge concerning the underlying associations between differential aspects of social media overload and whether social media overload ultimately influenced people's negative coping strategies during the prolonged COVID-19 pandemic. In order to fill this gap in existing knowledge, the current research employed the stressor-strain-outcome (SSO) theoretical paradigm to explicate social media fatigue and negative coping strategies from a technostress perspective. The study used cross-sectional methodology, whereby 618 valid questionnaire responses were gathered from WeChat users to assess the conceptual model. The obtained outcomes demonstrated that information overload and communication overload positively impacted young people's fatigue. Furthermore, these two patterns of perceived overload heighten social media fatigue, which ultimately leads to young people's negative coping with the COVID-19 pandemic. These findings would extend the present social media fatigue and technical stress literature by identifying the value of the SSO theoretical approach in interpreting young people's negative coping phenomena in the post-pandemic time.

Social media usage of chinese nursing students: Attitudes, motivations, mental health problems, and self-disclosure

BACKGROUND

Excessive self-disclosure online may risk the reputations, mental health problems, and professional lives of nursing students. This study investigated nursing students' usage of social media, their attitudes towards social media, mental health problems and self-disclosures, and the relationships of these variables.

METHODS

A cross-sectional study was conducted online (n = 1054) with questionnaires of Fear of Missing Out (FoMO), Social Media Fatigue (SMF), Students' Uses and Views of Social Media (SUVSM) and self-disclosure in social media which included self-information shown on social media and information viewed by others.

RESULTS

Although most of them held positive attitudes towards social media, 17.4% of the participants acknowledged that they had posted inappropriate contents online and 37.6% witnessed improper posts from schoolmates or teachers online. SMF was affected by familiar with relevant regulations on the social media usage (β = -.10, p < .001), FoMO (β = .41, p < .001), and SUVSM (β = .17, p < .001). Additionally, nearly 1/3 participants reported their net-friends could view following information: gender, age, occupation, education level and location. Self- disclosure in social media was positively influenced by education (β = .10, p < .001), sharing moments or Weibo, etc. (β = .009, P = 0.009), time spent on social media daily (β = .11, p < .001), accepting stranger's "friend request" (β = .06, P = 0.047), FoMO (β = .14, p < .001) and SMF (β = .19, p < .001). Furthermore, effect of SUVSM on self-disclosure in social media was mediated by FoMO and SMF.

CONCLUSION

Inappropriate contents are posted and witnessed by appreciable proportions of nursing students. Positive attitude towards social media may strengthen FoMO and SMF, which may increase self-disclosure in social media in turn.

How Do Passive Social Networking Services Use and Its Antecedents Affect Users' Continuance Intention? An Empirical Study of WeChat Use

PURPOSE

Although social networking services (SNSs) have attracted billions of people to maintain and extend their social relationships online, more and more passive usage behaviors have been found during the daily SNS usage. The aim of this paper is to investigate how SNS users' continuance intention is affected by passive SNS use, subjective well-being, as well as perceived concern regarding privacy and impression management.

METHODS

A research model was developed according to the proposed hypotheses, and then partial least square (PLS) SEM was adopted to empirically assess the valid data collected from 389 WeChat users.

RESULTS

The findings show that passive SNS use cannot significantly undermine continuance intention, but it has a negative moderating effect on the relationship between subjective well-being and continuance intention. Besides, the results of empirical research also reveal the antecedents of passive SNS use and subjective well-being from the perspectives of privacy concern and impression management concern, and thereby present the mechanism underlying users' continuance intention.

CONCLUSION

This study enriches the SNS literature by indicating the moderating role of passive SNS use in the process of SNS usage, which facilitates the understanding regarding how users' continuance intention can be influenced when they use SNSs passively. This study can help SNS providers to better understand the factors affecting users' continuance intention in the case of passive SNS use, and then formulating effective strategies for retaining users and avoiding passive usage behaviors.

Empirical investigation of the impact of overload on the discontinuous usage intentions of short video users: a stressor-strain-outcome perspective

Purpose

This study focuses on perceived overload from environmental stimuli and individual psychology and behavioral interactions. It constructs a theoretical model with overload as the key stressor based on the stressor-strain-outcome (SSO) model. The authors argue that system feature overload (SFO), information overload, and social overload lead to two psychological strains: fear of missing out (FoMO) and fatigue among users of short video platforms, affecting their discontinuous usage intentions.

Design/methodology/approach

To test the hypotheses, the authors conducted a questionnaire survey on 412 users' short video platform usage and empirically tested the constructed model using the research tool SmartPLS 3.3.2.

Findings

The results of data analysis showed that most of the hypotheses were supported. Specifically, system feature overload, information overload and social overload all positively affected FoMO. However, SFO and information overload significantly affected fatigue. There was no significant relationship between social overload and fatigue. In addition, both FoMO and fatigue negatively influenced users' discontinuous usage intentions.

Originality/value

The current research on user behavior in information systems tends to focus on the influence in the positive direction and less on the negative direction. The research on discontinuous usage intention (DUI) is a very new research topic. This research studies the influencing factors of users' discontinuous behavior from the perspective of perceptual overload. It provides a unique view for future short video platform user behavior research, with significant theoretical contributions and essential practice for short video platform operators to improve services.

Impression Management on Instagram and Unethical Behavior: The Role of Gender and Social Media Fatigue

Impression management (IM) concerns can lead to significant psychological consequences, potentially engendering unethical behavior. Therefore, adopting the stressor-strain-outcome framework, this study explores the effects of IM concerns on unethical behavior through wellbeing, and whether IM on social media (i.e., Instagram) triggers fatigue and results in unethical behavior at work. The findings of two empirical studies (n = 480 and n = 299) in different settings (Kuwait and the UK) suggest that women experience higher effects from IM concerns compared with men in Kuwait, while no gender differences are found in the UK. The results also confirm that impression management on social media platforms triggers fatigue, in turn increasing unethical behavior at work. This study contributes to the IM literature by capturing the effect of Instagram activities on workplace behavior.

Urban–Rural Comparison of the Association between Unsupportive Relationships, Perceived Stress, Authentic Self-Presentation, and Loneliness among Young Adults in Taiwan

This study examined and compared how unsupportive relationships, perceived stress, and authentic self-presentation influence loneliness and what differences exist between these relationships across urban and rural young adults in Taiwan. In total, 356 young adults (188 urban and 168 rural) were investigated, and partial least squares structural equation modelling was used in this study. The results indicated that authentic self-presentation directly and negatively affects loneliness in the urban group, but only indirectly affects loneliness in the rural group through unsupportive relationships and perceived stress. Unsupportive relationships and perceived stress in both the urban and rural groups positively affect their loneliness. In addition, multiple group analysis revealed that significant differences only existed between the effects of authentic self-presentation on unsupportive relationships between urban and rural young adults.

Fake or real news? Understanding the gratifications and personality traits of individuals sharing fake news on social media platforms

Purpose

“Fake news” or misinformation sharing using social media sites into public discourse or politics has increased dramatically, over the last few years, especially in the current COVID-19 pandemic causing concern. However, this phenomenon is inadequately researched. This study examines fake news sharing with the lens of stimulus-organism-response (SOR) theory, uses and gratification theory (UGT) and big five personality traits (BFPT) theory to understand the motivations for sharing fake news and the personality traits that do so. The stimuli in the model comprise gratifications (pass time, entertainment, socialization, information sharing and information seeking) and personality traits (agreeableness, conscientiousness, extraversion, openness and neuroticism). The feeling of authenticating or instantly sharing news is the organism leading to sharing fake news, which forms the response in the study.

Design/methodology/approach

The conceptual model was tested by the data collected from a sample of 221 social media users in India. The data were analyzed with partial least squares structural equation modeling to determine the effects of UGT and personality traits on fake news sharing. The moderating role of the platform WhatsApp or Facebook was studied.

Findings

The results suggest that pass time, information sharing and socialization gratifications lead to instant sharing news on social media platforms. Individuals who exhibit extraversion, neuroticism and openness share news on social media platforms instantly. In contrast, agreeableness and conscientiousness personality traits lead to authentication news before sharing on the social media platform.

Originality/value

This study contributes to social media literature by identifying the user gratifications and personality traits that lead to sharing fake news on social media platforms. Furthermore, the study also sheds light on the moderating influence of the choice of the social media platform for fake news sharing.

How privacy concerns and cultural differences affect public opinion during the COVID-19 pandemic: a case study

Purpose

COVID-19, an infectious disease first identified in China, has resulted in an ongoing pandemic all over the world. Most of the countries have been experiencing a difficult period during the fighting of this pandemic. The purpose of this study is to explore the effect of privacy concerns and cultural differences on public opinion related to the pandemic. The authors conducted a comparative analysis of public opinion in the US and in China as a case study, in order to determine the results.

Design/methodology/approach

National policies on important issues faced during the COVID-19 pandemic in the US and in China were examined through a comparative analysis. The authors used text clustering and visualization to mine public opinion on two popular social media platforms, Twitter and Weibo. From the perspectives of concern for privacy and of national culture, this study combines qualitative and quantitative analysis to discover the acceptance level of national policies by the public in the two countries.

Findings

The anti-pandemic policies and measures of the US and China reflect the different characteristics of their respective political systems and national cultures. When considering the culture of the US, it is hard to establish and enforce a rigorous regulation on either mask wearing in public or home quarantine on the national level. The opinions of US people are diverse, regarding national COVID-19 policies, but they are rather unified on privacy issues. On the other hand, Chinese people show a high acceptance of national policies based on their mask-wearing customs and their culture of collectivism.

Originality/value

Prior studies have paid insufficient attention to the ways in which user privacy and cultural difference affect public opinion on national policies between the US and China. This case study that compares public opinion on current and topical issues which are closely bound up with public life shows originality, as it innovatively provides a cross-cultural perspective on the research of public opinion dissemination during emergencies by considering the ongoing COVID-19 pandemic.

A socio-technological model of search information divide in US cities

Purpose

The purpose of the current study is to theorize and apply a socio-technological model – the powerful influence of social determinants in conditioning the effects of information attention on social outcomes. Fundamentally, this study is motivated by the idea that the social determinants of information flow can be used as a predictive tool to inform public socio-policy decisions.

Design/methodology/approach

This study draws upon digital disparity literature and uses publicly available Google search queries in exploring online information attention and its relationships to the HIV/AIDS diffusion in US cities. This study’s secondary data collected from extant sources is used to draw attention to a holistic urban ecology under which online search attention represents the variation of information access at the aggregate level.

Findings

The main finding shows that online information attention, as indicated by search trend, is far from being a simple predictor, but operates in complex interactions with existing social environments. A bivariate correlation between AIDS information search and AIDS diffusion rate was found to be significant. However, predictive multivariate models displayed robust effects of social contextual variables, such as income level and racial composition of cities, in moderating the effect of online search information flow.

Practical implications

The importance of these insights is discussed for reducing socio-health disparities at the macro-social level, and policymakers and health administrators are recommended to incubate supportive online infrastructure as an effective preventive measure at the time of a crisis.

Originality/value

The unique contribution of this study is the premise that looks at the aggregate-ecological contour of cities within which the potential benefits of information occur, instead of examining the isolated function of mediated information per se. In this vein, online information search, in lieu of the exposure to mass media message that is often measured via self-reported items, is a particularly unique and fruitful area of future inquiry that this study promotes.

Understanding determinants of social networking service fatigue: an interpretive structural modeling approach

Purpose

The purpose of this paper is to build a comprehensive structural model to demonstrate the interrelationships of factors influencing social networking service (SNS) fatigue and to identify the varying degrees of influence.

Design/methodology/approach

A total of 14 factors influencing SNS fatigue are identified through an extensive literature review. Interpretive structural modeling (ISM) and Matrice d'Impacts Croisés Multiplication Appliqué à un Classement (MICMAC) analysis are employed to build a hierarchical model and classify these factors into four clusters.

Findings

The results revealed that ubiquitous connectivity and immediacy of feedback are key factors contributing to SNS fatigue through their strong influence on other factors. Privacy concern, impression management concern and work–life conflict lead directly to SNS fatigue. In contrast, system feature overload and system pace of change are relatively insignificant in generating SNS fatigue.

Originality/value

This study represents an initial step toward comprehensively understanding the interrelationships among the factors leading to SNS fatigue and reveals how determinants of SNS fatigue are hierarchically organized, thus extending existing research on SNS fatigue. It also provides logical consistency in the ISM-based model for SNS fatigue by grouping identified factors into dependent and independent categories. Moreover, it extends the applicability of the integration of the ISM and MICMAC approaches to the phenomenon of SNS fatigue.

Does role conflict influence discontinuous usage intentions? Privacy concerns, social media fatigue and self-esteem

Purpose

Using WeChat moments as an example, this article explores the impact of user role conflict on privacy concerns, social media fatigue and the three dimensions of discontinuous usage intention: control activities, short breaks and suspend usage intentions. Moreover, the moderating function of self-esteem in this process is examined.

Design/methodology/approach

The conceptual model includes role conflict, privacy concerns, social media fatigue, discontinuous usage intention and self-esteem. Three hundred and thirty-one questionnaires were collected using an online survey, and the data were analyzed with structural equation and hierarchical regression modeling.

Findings

The results show that (1) role conflict positively affects privacy concerns and social media fatigue; (2) privacy concerns also positively affect social media fatigue; (3) privacy concerns positively affect control activities intentions, although their impact on short breaks and suspend usage intentions is not significant, whereas social media fatigue significantly influences control activities, short breaks and suspend usage intentions; and (4) self-esteem negatively moderates the influence of role conflict on privacy concerns.

Research limitations/implications

A key limitation of this research is that it is designed for WeChat. Therefore, the question of whether other social media platforms face role conflict or discontinuous usage problems should be explored in the future.

Originality/value

The article is interesting in that it focuses on the discontinuous usage of social media and identifies factors that contribute to the discontinuous usage of social media. The findings make some theoretical contributions to, and have practical implications for, research into social media usage.

Contextual variables explaining the influence of social networking sites for information communication among library users: Cross-cultural study between China and Pakistan using Structure Equation Modeling

The purpose of the study is to identify the core mechanism of how social networking sites use happens in the perspective of contextual factors and then examine the cultural difference in the motives for using social networking sites between China and Pakistan university students. An instrument was designed to calculate the various aspect factors and social networking use intention by using the technology acceptance model (TAM) and the information success model (ISSM). A survey was administered among university students of China and Pakistan. The purposed model was empirically tested by PLS-SEM to examine the influential factors on the use of social networking sites. To the best of our knowledge, there is no cross-cultural published study associated with contextual factors effecting use of social networking sites between China and Pakistan. Our findings show that there are indeed important learning and network factors that lead to social networking sites. This paper examines how cultural perspectives shape the use of communication technology by examining the patterns of using social network sites among university students in China and Pakistan. The results of the study show that perceived ease of use and perceived usefulness, perceived interaction and system use have positive and direct effect on the intention to use social networking sites for information communication. More interestingly, the use of such social networking factors varies sharply across countries with different market-based institutions.