The everyday life information seeking behaviours of first-time mothers

Sources and perceived credibility of child nutrition information in relation to maternal health literacy

OBJECTIVE

To examine sources and perceived credibility of child nutrition information by maternal health literacy.

METHODS

US mothers of children (0-12 years) who used social media regularly (N = 340) completed an online survey. Health literacy was assessed using the Newest Vital Sign. Child nutrition information sources and perceived credibility of sources were compared by health literacy using logistic and quantile regression models.

RESULTS

Seventeen percent of mothers had limited health literacy. Compared to mothers with adequate health literacy, those with limited health literacy were more likely to get child nutrition information from siblings, extended family, dietitians, doctors, nurse practitioners, or physician assistants, and government agencies, and less likely to get information from Facebook. Mothers with limited health literacy rated information from parents, friends, Facebook, and Instagram as more credible than mothers with adequate health literacy. While perceived credibility of information from doctors, nurse practitioners, or physician assistants was high overall, mothers with limited health literacy perceived information from these health care providers as less credible.

CONCLUSIONS

Sources of child nutrition information and perceived credibility differ by maternal health literacy.

PRACTICE IMPLICATIONS

Pediatric providers are encouraged to refer parents to engaging resources that provide evidence-based child nutrition information.

Young informal carers’ information needs communicated online: Professional and personal growth, finance, health and relationships

Young informal carers (YICs) are non-professional young individuals providing care and support in various forms, usually to immediate family members, afflicted from a diverse range of both long- and short-term health conditions. Although there is significant knowledge about the information needs of adult carers in general, information needs and information seeking characteristics of the YICs’ community are understudied and are different. This study aims to identify the information needs of YICs communicated over the Internet and understanding their information seeking characteristics through a three-stage qualitative content analysis of posts written by YICs on two notable Internet forums. The analysis of 323 posts dated between March 2010 and April 2019 finds YICs’ needs are categorised by two types of online expression of needs, situational and information. Situational needs are illustrations of current difficult conditions and information needs are direct requests for information. Under situational and information needs, we identify four types of needs expressed: personal and professional growth, health (self and caree), finance and relationships. In addition, the findings indicate 94.36% posts in the sample as situational needs, which depict the uncertainty experienced by YICs under caring circumstances. The findings can assist government organisations and charities by improving the indexing of advice pages of their websites appropriate to the YICs’ search words, better availability of information and advertising, in addition to building quality mobile applications or digital support tools.

Expectant, anxious and excited: the information journey of Chinese first-time mothers

Purpose

The purpose of this study is to explore the information needs and behaviors of Chinese first-time mothers from the perspective of information journey theory.

Design/methodology/approach

This study uses the popular coding language Python to write a program to extract 366 posts published by first-time mothers in the Babytree community of China's largest maternal and infant platform. Content analysis is used to analyze and encode the collected data.

Findings

This study summarizes the information needs of first-time mothers in China specifically, which includes six aspects of health, pregnancy care, postpartum parenting, socialization, self-actualization, and entertainment. Then, based on its hierarchical and stage characteristics, more flexible information needs matrix for Chinese first-time mothers has been developed to reflect their changing 15 types of information needs more fully. Finally, it constructs the information journey model of Chinese first-time mothers including five stages.

Originality/value

This is the first time that information journey theory has been applied to the research on information needs and behaviors of first-time mothers. The authors have also further expanded the information seeking and acquisition phases and found new gaps in the phases to further refine the information journey model. This study can help us better understand the online information needs and behaviors of Chinese first-time mothers and provide support for organizations and online health community managers to develop new information services or improve the quality of existing services.

Peer review

The peer review history for this article is available at: https://publons.com/publon/10.1108/OIR-10-2021-0538.

Everyday life information seeking in South Korea during the COVID-19 pandemic: daily topics of information needs in social Q&A

Purpose

This study investigated information needs on COVID-19 by identifying topics discussed on social questions and answers (Q&A) about daily routines, problems, and health issues for survival. A layered model of contexts for everyday life information seeking (ELIS) was adapted for interpreting topics to better understand the contexts in which users could relate information needs.

Design/methodology/approach

Questions and answers posted on Naver Knowledge-iN were collected and analyzed during the first nine months following the outbreak. Time distribution, topic modeling, and association rule mining were applied to examine the topics on COVID-19 and their temporal variation.

Findings

Numerous topics related to the cognitive context (symptoms and masks) and situational contexts (international affairs, financial support, study, and work) were discovered. Topics related to social context were discussed moderately, but the number of questions on this topic increased with time. Strong associations were observed between terms related to symptoms, indicating their importance as a COVID-19 topic in health.

Originality/value

This study investigated topics of information needs using social Q&A data in which not only information inquiry but also information sharing coexist. The findings can help bridge the theory of ELIS to topic modeling in practice. The insights gained from this study can be used by information service providers for developing guidance and programs about how to survive during a pandemic.

Peer review

The peer review history for this article is available at: https://publons.com/publon/10.1108/OIR-10-2021-0547.

The information behaviours of disadvantaged young first-time mothers

Purpose

The purpose of this study is to explore the information behaviours of socioeconomically disadvantaged young first-time mothers, an understudied and at-risk group (health and well-being).

Design/methodology/approach

Questionnaire and semi-structured interviews with 39 young mothers (aged up to 25 years of age) from UK areas of multiple deprivations.

Findings

Our participants' preferred sources of information are interpersonal sources with which they have formed close supportive relationships. Support groups are important sources of interpersonal connection, but young mothers are reluctant to attend groups involving older mothers. With the exception of support group staff and health visitors, institutional and professional information sources are used very little. Societal stigma is a significant issue influencing behaviours, but issues of institutional bureaucracy, information overload, conflicting information and practical access are also reported. A further key factor influencing behaviour is self-identity.

Research limitations/implications

Findings should not be considered representative of young mothers as a whole as not all young mothers are disadvantaged. As our participants identified as ethnically white, findings also cannot speak to the additional barriers experienced by women of colour. Further studies with further population groups are recommended. More broadly, further studies exploring the influence of self-identity on people's information behaviours are also recommended.

Practical implications

Findings provide practical direction for health and welfare services, and public libraries, to better support young mothers.

Originality/value

Findings contribute to conceptual and practical understanding of information poverty in the socio-ecological context. Findings also evidence the role of self-identity in shaping people's information behaviours.

Everyday information behavior during the “new normal” of the Covid-19 pandemic: approaching the notions of experiential and local knowledge

Purpose

The purpose of this research is to understand everyday information behavior (IB) during the Covid-19 pandemic at the “new normal” stage, focusing on the notions of experiential knowledge (EK), i.e. knowledge acquired by first-hand experience or in personal interactions, and local knowledge (LK) as perception of local environment.

Design/methodology/approach

Seventeen interviews were carried out in February–May 2021, in a district of the city of Madrid (Spain). Interview transcripts were analyzed according to grounded theory, to identify major and complementary themes of EK and LK.

Findings

Participants’ stories show that EK cooperated with information originating from government, scientific authorities and mainstream media, in patterns of convergence and divergence. While convergence produces “thick knowledge” (knowledge perceived as solid, real and multidimensional), divergence leads to uncertainty and collaboration, but it also supports a critical stance on authorities’ information. In addition, participants’ perceptions of LK emphasize its human component. LK and EK are exchanged both explicitly and tacitly.

Originality/value

The paper presents the first approach to understanding EK and LK and their function during the health crisis, characterizing them as alternative information systems and as topics deserving major attention in research on IB and crisis management.

Information seeking of French parents regarding infant and young child feeding: practices, needs and determinants

OBJECTIVE

As part of an update of feeding benchmarks targeting children aged 0-3 years, this study aimed to explore parental perceptions, information-seeking practices and needs concerning infant and young child feeding (IYCF) to design an efficient communication strategy.

DESIGN

Participants were recruited using the quota sampling to complete an online survey. Effects of parity, child age, prematurity, parental education and financial situation on parents' responses were evaluated separately.

SETTING

France.

PARTICIPANTS

A nationally representative sample of 1001 parents of children <4 years.

RESULTS

Parents whose child had any medical condition affecting feeding (children with medical condition (CMC), 17 %) were considered separately from healthy children's parents. All the healthy children's parents recognised the importance of IYCF for children's health and growth; however, one-third considered the available advice contradictory and not guilt-free. The most used information sources were healthcare professionals (HCP, 81 %), internet (72 %) and parental networks (63 %). The most influential sources (mean influence ± sd) included HCP (7·7 ± 1·7/10), childcare professionals (7·3 ± 1·8/10) and parental networks (6·9 ± 1·8/10). Parents searched for practical tips for implementing IYCF starting when their child was 5 months old. Differences regarding the type of source used by parents with higher v. lower educations were small. Search strategies differed according to parity or child age but not to prematurity. The CMC parents reported slightly different practices and needs.

CONCLUSIONS

Parents receive information from multiple sources, which can lead to confusion when deciding which advice to follow. A public health communication strategy adapted to the current parental needs should target these various sources.

Effects of health literacy education on adaptation to pregnancy, self-efficacy, fear of childbirth and health literacy in Turkish pregnant women: A randomized, controlled trial

This research aims to evaluate the effects of health literacy (HL) education on Turkish pregnant women's adaptations to pregnancy, self-efficacy, fear of childbirth and HL levels. This was a randomised, controlled trial. The research was carried out in the Marmara region of Turkey between July 2018 and April 2019. This research was conducted with three groups including one control (n = 73) and two intervention (n = 109) groups. One of the intervention groups was given antenatal education (AE) for improving HL (HL-AE) (n = 53), and the other was provided AE (n = 56) only. A Pregnancy Information Form, Prenatal Self-Evaluation Questionnaire, Fear of Childbirth and The Postpartum Period Scale, General Self-Efficacy Scale and Turkey Health Literacy Scale-32 were used for data collection. Results show that adaptation to pregnancy, general self-efficacy and HL levels significantly improved while fear of childbirth decreased in the group that was provided HL-AE intervention group. Additional when the pre-education and post-education scale scores were compared in the AE group, it was found that there was a significant difference in other scale scores, but not for fear of childbirth.

Hide and seek – the role of personality, sense of coherence and experiential information in hidden information needs

Purpose

The aim of this study is to assess the impact of personality traits and sense of coherence (SOC) on concealing information needs out of shame. The study also investigates the link between concealed information needs and the use of experiential information for psychological wellbeing.

Design/methodology/approach

A Partial Least Square ‐ Structural Equation Modelling (PLS-SEM) approach is used to assess and analyse the proposed conceptual model, which is based on the responses of 412 upper secondary school students.

Findings

The findings reveal that personality traits not only have direct significant effects on concealing information needs but that their effects are also mediated by SOC. The positive relationship between concealed information needs and the use of experiential information is confirmed in the study.

Originality/value

This study is the first to show that personality and SOC influence concealing information needs. Two pathways are found. Firstly, negative emotionality and a low SOC lead to a heightened sense of shame. Secondly, introversion induces a more guarded behaviour. The study, moreover, quantitatively demonstrates a link between concealed information needs and the use of experiential information for psychological wellbeing.

Meeting the challenges of public engagement, research impact and research participation as a baby and child lab

As well as conducting research in developmental science, baby and child labs face additional pressures. They must demonstrate public engagement and research impact, while also recruiting enough participants to conduct research, something that can be particularly challenging with infants and young children. These different pressures compete for time and resources, leaving researchers struggling to engage effectively in all such activities. Here we describe a low-cost, easy-to-implement, enjoyable and effective means of simultaneously addressing the challenges of recruitment, public engagement and research impact. It started with a process of listening and knowledge exchange with relevant local stakeholders to discern the interests and needs of the local infant community (including families, health professionals and businesses). This process led to the establishment of a fortnightly educational and support group for pregnant women and mothers of young infants, which met in the lab. This group combined peer discussion, presentations on developmental psychology, and ‘taster’ activities for mothers and infants from local businesses. Data collected from questionnaires from the first and final sessions indicated significant improvements in participants’ understanding of relevant concepts in developmental psychology, and showed that participants found this information helpful and reported using it at home. Participants also reported feeling more socially connected and more confident as mothers as a result of the group. The group also served to boost research participation, with 94 per cent of participants subsequently taking part in lab research or signing up to be contacted about future research. This approach can be employed by baby and child labs looking for ways to effectively and enjoyably promote public engagement and research impact, and for those looking to establish strong relationships with local stakeholders. The success of this strategy demonstrates that the aims of recruitment, public engagement and research impact need not be competing pressures on researchers’ time, but can be mutually supporting aspects of the research process.

The social representations of complementary feeding

The social representations of complementary feeding are expected to shape parents' decisions and to provide justification or legitimization for their practices. The aims of the present work were: i) to explore the social representations of complementary feeding in parents and health professionals, ii) to evaluate if the onset of complementary feeding modify social representations in parents, and iii) to compare the representations of parents and pediatricians. Three groups of participants were considered: 170 parents of children who had not started complementary feeding (1-4 months old), 170 parents of children who had started complementary feeding (7-10 months old) and 212 pediatricians. Parents were recruited in health facilities in Montevideo (Uruguay), whereas pediatricians were recruited at the National Pediatrics Conference. Participants were asked to complete a word association task with "the first meals of a baby". All the responses provided by participants were grouped into categories using content analysis. The structure of the social representations was assessed considering the frequency of mention and the average rank of appearance of the categories. Results showed that the social representations of complementary feeding for both parents and pediatricians were extremely narrow and mainly focused on specific foods: puree and a small set of vegetables and fruits. None of the categories showed high frequency of mention and low rank of appearance, indicating that the structure of the social representations did not include any element in the first periphery. According to the theory of social representations, results from the present work suggest that the social representations of complementary feeding for Uruguayan parents and pediatricians are deeply rooted and resistant to change.

Are the recommendations of paediatricians about complementary feeding aligned with current guidelines in Uruguay?

OBJECTIVE

To explore Uruguayan paediatricians' personal recommendations about complementary feeding and to assess if they are aligned with current guidelines and scientific evidence.

DESIGN

A questionnaire composed of open-ended questions was used to explore foods recommended to start complementary feeding, foods regarded as the most important during the first meals, recommendations for delayed introduction of foods and foods that should be avoided. Reasons underlying the recommendations were also explored.

SETTING

Montevideo, the capital city of Uruguay (Latin America).

PARTICIPANTS

A total of 212 paediatricians were recruited during a National Pediatrics Conference, organised by the Uruguayan Society of Pediatrics.

RESULTS

The recommendations about complementary feeding provided by paediatricians to parents and caregivers in Uruguay seemed not to be fully aligned with the guidelines provided by the Ministry of Health. Paediatricians recommend a rigid food introduction sequence, characterised by the early introduction of soft pureed vegetables and fruits, followed by meat and the delayed introduction of allergenic foods. Food diversity and the concept of ultra-processed were not frequently identified in the responses.

CONCLUSIONS

Results stress the importance of developing educational and communication approaches targeted at paediatricians to contribute to the uptake of updated recommendations regarding complementary feeding.

The complex information needs of disadvantaged young first-time mothers: insights into multiplicity of needs

Purpose

The purpose of this paper is to holistically explore the information needs of socioeconomically disadvantaged young first-time mothers and associated issues of complexity.

Design/methodology/approach

This paper used survey and semi-structured field interviews with 39 young mothers (aged 15–23) from UK areas of multiple deprivations.

Findings

Participants reported multiple and complex needs spanning interrelated topics of parenting, poverty and personal development. In the majority of instances, participants were either unsure of their ability to meet their needs or needed help with needs, and several described situations of considerable anxiety and stress. Multiplicity is identified and conceptualised as an important factor contributing to complexity, including three component elements: simultaneous occurrence of needs (concurrency), relationships between needs (interconnectivity) and evolving needs (fluidity). In various combinations, these elements influenced a mother's actions and/or ability to selectively attend to needs, with multiple needs often competing for attention, and compounding issues of cognitive load and affect.

Research limitations/implications

This study draws attention to multiplicity of needs as an understudied topic within human information behaviour and calls for further research into how people recognise and attend to complex needs and influencing factors.

Practical implications

This study raises important questions regarding how we approach complexity of information needs in our design and delivery of information systems and services.

Originality/value

Evidences disadvantaged young mothers to have more extensive and complex information needs than previously understood, and identifies and conceptualised multiplicity as an important factor contributing to the complexity of information needs during major life transitions such as motherhood.

Periodic Information-seeking Behaviors of First-time Mothers in China

First-time mothers have a unique and varied set of information needs, but at present, these needs are seldom adequately addressed by libraries in China. As a first step in making libraries more helpful to this group, this study reports the results of a series of interviews aimed at understanding new mothers’ current information seeking behaviors. Thirty-seven first-time mothers (children from first year of birth to six years of age) took part in semi-structured in-depth interviews, answering questions about their information demand, information source selection (and factors influencing this selection), and obstacles encountered in the process of information search. It was found that first-time mothers’ information-seeking behavior varies from stage to stage, e. g. between pregnancy and the immediate postpartum period. Internet search plays an important role because of its perceived convenience and accessibility, but trust is the key factor during the process of information selection, regardless of source. Overall, the mothers we interviewed seldom use the library. This paper puts forward some suggestions to remedy that situation: libraries might consider opening a first-time-mothers reading room, increasing cooperative promotions with other institutions, providing diversified service projects, and organizing reading-promotion activities for first-time mothers at different stages. If implemented, these suggestions promise to help mothers navigate the transitions of pregnancy, childbirth, and childcare.

An Exploration of Complementary Feeding Practices, Information Needs and Sources

Following complementary feeding (CF) guidelines might be challenging for mothers lacking time, resources and/or information. We aimed to explore CF practices, information needs and channels used to obtain information in parents living in areas of socioeconomic deprivation. Sixty-four parents of infants aged 4–12 months completed a short questionnaire and 21 were interviewed. Mean (SD) weaning age was 5 ± 2.5 months, foods given >7 times/week included commercial baby foods (33%) and fruits (39%) while 86% gave formula daily. The main sources of CF information were friends and family (91%), the internet (89%) and health visitors (77%). Online forums (20%), e.g., Facebook and Netmums, were used to talk to other parents because they felt that “not enough” information was given to them by health professionals. Parents felt access to practical information was limited and identified weaning classes or online video tutorials could help meet their needs. Themes identified in qualitative findings were (1) weaning practices (i.e., concerns with child’s eating; and (2) information sources and needs (i.e., trust in the National Health Service (NHS) as a reliable source, need for practical advice). In conclusion, parents are accessing information from a number of non-evidence-based sources and they express the need for more practical advice.

Breastfeeding Without Nursing: "If Only I'd Known More about Exclusively Pumping before Giving Birth"

BACKGROUND

Human milk is understood to be the optimal nutrition for infants, yet many women struggle to nurse. Although exclusively pumping human milk can provide a solution, women may be unaware of this possibility and, thus, experience unnecessary frustration.

RESEARCH AIM

This study aimed to (a) determine the proportion of respondents who had heard of exclusive pumping prenatally; (b) describe sources that respondents turned to and/or received breastfeeding-related information from prenatally; (c) explore the ways in which respondents learned prenatally about exclusive pumping; (d) describe how useful respondents found various information sources when learning about exclusive pumping; and (e) describe the differences between respondents who first heard the term exclusive pumping prenatally versus postpartum.

METHODS

A cross-sectional, self-report, mixed-methods survey was administered online to a convenience sample of current and/or past exclusive pumpers ( N = 1,215). Descriptive statistics were produced (Research aims 1-4), and chi-square tests (Research aims 1, 2, and 5) and a Mann-Whitney U test (Research aim 5) were conducted, to identify trends and compare respondents.

RESULTS

Seventy-one percent ( n = 864) of respondents had not heard of exclusive pumping until after giving birth. Respondents reported that very few prenatal breastfeeding information sources mentioned or explained exclusive pumping. Women who had heard about exclusive pumping prior to giving birth ( n = 291, 24%) reported feeling more knowledgeable about how to exclusively pump and less frustrated, insecure, depressed, rejected, embarrassed, envious, burdened, guilty, and disappointed while exclusively pumping.

CONCLUSION

For postpartum knowledge and affective outcomes to improve, prenatal infant feeding information and education must include information about exclusive pumping.

A transitional approach to the study of the information behavior of domestic migrant workers

Purpose

The purpose of this paper is to examine the life stories of migrant workers in Israel by analyzing different aspects of the information behavior that emerged from their narratives through a transitional perspective.

Design/methodology/approach

Narratives are a human way of communication that focuses on the stories people tell about themselves, their inner thoughts, their states of mind and how they perceive their own reality. In total, 20 Spanish-speaking domestic migrant workers were interviewed. The data collected form the narratives were study draws from the transitional theory.

Findings

The holistic phase of the content analysis revealed that participants experienced information poverty based on socioeconomic factors and perceptions of social exclusion, vulnerability and hostile surroundings. The content analysis yielded a theory of transitional information behavior that reflects the three stages of the migration process: ending of a new reality, a period of confusion and a sense of belonging. The theory encompasses four elements: process, disconnectedness, perceptions and patterns of response.

Originality/value

The study proposes an innovative look at information behavior of migrants by integrating a transitional perspective into the life stories of participants.

Factors Influencing Parental Engagement in an Early Childhood Obesity Prevention Program Implemented at Scale: The Infant Program

The ‘early years’ is a crucial period for the prevention of childhood obesity. Health services are well placed to deliver preventive programs to families, however, they usually rely on voluntary attendance, which is challenging given low parental engagement. This study explored factors influencing engagement in the Infant Program: a group-based obesity prevention program facilitated by maternal and child health nurses within first-time parent groups. Six 1.5 h sessions were delivered at three-month intervals when the infants were 3–18 months. A multi-site qualitative exploratory approach was used, and program service providers and parents were interviewed. Numerous interrelated factors were identified, linked to two themes: the transition to parenthood, and program processes. Personal factors enabling engagement included parents’ heightened need for knowledge, affirmation and social connections. Adjusting to the baby’s routine and increased parental self-efficacy were associated with diminished engagement. Organisational factors that challenged embedding program delivery into routine practice included aspects of program promotion, referral and scheduling and workforce resources. Program factors encompassed program content, format, resources and facilitators, with the program being described as meeting parental expectations, although some messages were perceived as difficult to implement. The study findings provide insight into potential strategies to address modifiable barriers to parental engagement in early-year interventions.

Health information practices of young parents

Purpose

Despite societal investment in providing health information to young parents, little is known about the health information practices of young parents themselves. The purpose of this paper is to explore young parents’ health information practices in context.

Design/methodology/approach

This constructivist grounded theory study investigates the health information practices of young mothers and fathers (age 16-23) in Greater Vancouver, Canada. Data were collected over 16 months via individual interviews with 39 young parents (37 mothers, 2 fathers) and observations at young parent programs. Inductive analysis was iterative with data collection.

Findings

Young parent health information practices emerged, clustering around concepts of information seeking, assessment, and use, with sharing conceptualised as a form of use. Many young parents were sophisticated information seekers, and most were highly networked using mobile technology. While access to information was rarely a barrier, assessment of the large quantity of health-related information posed challenges.

Research limitations/implications

These findings are not generalisable to all populations. Newly identified information-seeking practices such as defensive and subversive seeking should be explored further in future research.

Practical implications

Rather than focusing on quantity of information, health and information professionals trying to reach young parents should focus on fostering information literacy skills and building relationships as trusted information providers.

Social implications

Young parent experiences of social marginalisation influenced their information practices and should be taken into consideration.

Originality/value

This first investigation of young parent information practices can guide services and resources for young parents, suggests that sharing might be conceptualised as a subset of use, and highlights new information-seeking practices by marginalised individuals, such as defensive and subversive seeking.

Defining a theoretical framework for information seeking and parenting

Purpose

Information seeking for child-rearing is an increasingly popular topic in the medical and social science literature, though a theoretical framework in which to understand this phenomenon is still missing. The paper aims to discuss this issue.

Design/methodology/approach

The authors present results from a qualitative research in which data were obtained from 21 interviews and the personal experience of one of the authors. Participants were all mothers supportive of attachment parenting, a parenting style inspired by attachment theory which advocates making parenting decisions on a strong basis of information. They were recruited in several Spanish autonomous communities and interviewed between April and July 2015.

Findings

Results were analyzed using grounded theory and allowed to define five major themes: becoming a mother implies a new perception of oneself in which it is common to feel more in need for information; the need to search for information originates in situations of “conflict” or crisis, or as a consequence of conflicting information; information is judged and weighed on the basis of affect and perceptions; scientific and experiential knowledge are valued as complementary; and finally, information seeking appears as one activity of identity work.

Originality/value

Placing conflict, instead of uncertainty, at the beginning of the search process allows to emphasize the role of information seeking in mediating relationships and interactions at a societal level. From this point of view, the authors understand that LIS should pay more attention to information seeking as an important factor in social change.