Highway to Hell? Managing expatriates in crisis

Relationship dynamics of trailing spouses before and during a time of crisis

Purpose

This qualitative study explores how trailing spouses form their relationships before and after a crisis such as the COVID-19 pandemic and what patterns can be observed. It explores their significant relationships with friends and extended family, focusing on dynamics and change.

Design/methodology/approach

The authors conducted semi-structured interviews with seven trailing spouses in Malaysia: before the pandemic, in the beginning and at the end of the first year of the pandemic. The authors used longitudinal interpretative phenomenological analysis (LIPA).

Findings

Being aware of the limits of resources emerged as a key factor in how trailing spouses develop and maintain relationships with friends and extended family. The fact that the pandemic changed the dynamics of their social networks illuminates how crucial these relationships or their absence are in their adjustment and readjustment process. Children play a significant role in these relationships.

Research limitations/implications

Comparative research into the friendships and relationships of different groups of trailing spouses in various locations could capture more specificity of the relationship dynamics.

Practical implications

The explored patterns can promote a better understanding of the relationship dynamics of trailing spouses' networks, which can, in turn, support and facilitate both adjustment and repatriation processes. They can help explain how and what kind of social networks best support trailing spouse transition during a time of crisis or adjustment. These findings could be incorporated into intercultural training programs.

Originality/value

No current study that the authors know of has explored trailing spouses' relationship dynamics in a longitudinal study before and during a crisis.

The effect of COVID-19 on managerial leadership style within Australian public sector organizations

This study investigates the impact of COVID-19 pandemic on leadership styles within Australian public sector organizations during the COVID-19 pandemic. A qualitative methodology was employed for this research consisting of semi-structured interviews with 50 managers. The study results suggest the pandemic affected managers’ leadership style, managers’ and employees’ emotions, stress and anxiety, and organizational performance and productivity. Changes in leadership style to incorporate being supportive, informative, and motivational to match the change in situation were found to be effective. This addresses a gap in the literature by identifying these three leadership styles as being important for employee support during the pandemic.

Expatriates on the run: The psychological effects of the COVID-19 pandemic on expatriates' host country withdrawal intentions

Extant research on expatriation in high-stress environments where stress is caused by ongoing and unexpected natural crises remains limited. Drawing on stress theory, in this study, we develop a model to examine the stress-inducing effects of intra-family concerns and workplace discrimination on the intentions to leave the host country among expatriates in the high-stress environment of the ongoing COVID-19 pandemic. We also explore whether gender and the level of work adjustment moderate the propensity of intra-family health concerns and workplace discrimination to induce psychological stress. Based on our analysis of 381 expatriates living and working in the United Arab Emirates, we find the model to be generally supported. We also reveal an intriguing moderating effect of work adjustment on the relationship between intra-family health concerns and psychological stress. Overall, the analysis is among the first ones to shed light on the role of natural crises' stressors in defining expatriate outcomes.

Popping the “bubble” metaphor: separation and integration of expatriate communities

Purpose

This paper aims to discuss multiple uses of the concept of “bubble” as a metaphor to refer to different experiences of foreign working communities and suggests a more flexible and comprehensive approach.

Design/methodology/approach

Based on ethnographic fieldwork conducted at different locations, the authors propose changing the use of the bubble metaphor from an analogy of living in isolation to a way of conceptualising the changing contexts and characteristics that impact the porosity and permeability of communities.

Findings

The paper suggests that when using the metaphor as a concept, the following considerations need to be taken into account: (1) the conventional thinking that “expat-bubbles” are isolated places, (2) any simplistic notion that different internationally mobile workers will be less or more immersed in the local community and (3) the use of the bubble metaphor without a careful delineation and reference to its permeability and porosity.

Originality/value

The paper helps to visualise a different dimension of the traditional taken-for-granted representation of the bubble. The bubble emerges as a rich analogical concept not to explain binomial representations of integration-separation. Rather than a simple “open” or “closed”, bubbles became more or less porous and permeable depending on the experiences of foreign working communities.

The three-phase expatriate cycle of developing global human resources in the banking industry in Taiwan

Purpose

The purpose of this paper is to explore the success factors needed for the development of global human resources from both the organisation’s and expatriates’ perspectives in emerging eastern economies. Specifically, this study focuses on pre-expatriation preparation, during-expatriation adjustment and post-expatriation repatriation.

Design/methodology/approach

In total, 23 Taiwanese personnel contributed to this case study. Data collected from the focus group discussion and open-ended asynchronous email interviews was analysed using the content analysis approach.

Findings

The results of this study revealed four main selection criteria for the selection process and five desired preparation methods from the organisation and the expatriates’ perspectives.

Originality/value

This study makes two main contributions to cross-cultural related global human resources research. Firstly, this study deepens understanding on the pathway to developing culturally intelligent global human resources for successful mission accomplishment from both the organisation and expatriates’ perspectives based on a three-phase expatriation process in emerging eastern economies. Secondly, this study provides an insight into the best practices that HR practitioners can use in developing global human resources for expatriation.

Moving across Borders: The Work Life Experiences of Czech Cross-border Workers during the COVID-19 Pandemic

The experiences of cross-border workers (CBWs) and the difficulties they face during the ongoing COVID-19 pandemic have been neglected in previous research. CBWs experience various stressors under normal circumstances, where they are often subjected to unequal working conditions and forced to transition between two different societies. The measures that were introduced in response to the COVID-19 pandemic, including the implementation of physical borders, further worsened the situation for these individuals. Herein, we draw on qualitative interview data from 35 CBWs from the Czech Republic and Germany to explore their experiences of work, stress, support, and their positioning in society during the pandemic. We detail the dissatisfaction felt by CBWs regarding re-bordering, the lack of coordination in the crisis management, and the lack of support from national governments and the EU. This study provides unique insights into the difficulties and experiences of CBWs in a time of crisis.

How do low-status expatriates deal with crises? Stress, external support and personal coping strategies during the COVID-19 pandemic

Purpose

Low-status expatriates (LSEs), a highly vulnerable group, have been significantly affected by the ongoing COVID-19 pandemic. This study explores the stressors that continue to impact LSEs in Germany and their access to support during the pandemic.

Design/methodology/approach

An interpretivist, qualitative research approach was employed. The authors utilised a multi-level data collection strategy that combined interview and questionnaire data from 16 expatriates and 16 social actors. The data were analysed using a directed content analysis method.

Findings

LSEs experienced high levels of stress that were further exacerbated by the introduction of COVID-19 control measures that were intended to slow the spread of the virus. LSEs are particularly vulnerable due to their overrepresentation in precarious professions and the associated job insecurity. Critically, external support from employers and social actors is generally lacking, leaving LSEs to rely on their own personal coping strategies in difficult times.

Research limitations/implications

The earlier Expatriate crisis Framework highlights the importance of external support for expatriates. However, this framework does not sufficiently account for personal coping strategies that are particularly important for individuals that cannot access such external support (e.g. LSEs). Herein, the authors offer a revised framework that is more applicable to LSEs.

Practical implications

Current practices are problematic, necessitating policy changes at both governmental and organisational levels.

Originality/value

This study provides unique insights into the ways in which the pandemic has affected the already precarious position of LSEs and identifies the importance of personal coping strategies in the absence of external sources of support.

COVID-19 and self-initiated expatriate health workers: Spanish nurses in Germany

Purpose

Given that the incidence of coronavirus disease 2019 (COVID-19) varies greatly between countries, it becomes relevant to explore self-initiated expatriate (SIE) health workers' perceptions of home vs host country safety during a global pandemic. Thus, the paper aims to study the effects of COVID-19 on the expatriation experience of Spanish SIE nurses in Germany, focussing on perceptions of home and host country safety as push/pull forces on their intentions to repatriate or stay.

Design/methodology/approach

Semi-structured interviews (n = 10) were conducted with Spanish SIE nurses in Germany between April/June 2020 followed by instant messaging interactions with the same participants in October/November 2020. Data analysis was assisted by NVivo software.

Findings

Overloaded by information from social networks about the impact of COVID-19 in Spain compared with the situation in Germany, Spanish SIE nurses had exacerbated feelings of stress, and some reported having experienced guilt for not being in their home country. Nevertheless, the contrasting impact and management of the crisis and its relative effect on health workers and the larger society in Spain and Germany reinforced the nurses' intention to stay in Germany.

Research limitations/implications

The research offers insights to organisations and public authorities involved with providing support to SIEs during crises, highlighting the implications of SIEs' social networks and dual allegiance to home and host countries during a global health emergency.

Originality/value

The study contributes to the growing literature on SIEs, whilst adding to the research on expatriates' well-being and safety during crises.

Sailing through the COVID-19 pandemic: managing expatriates' psychological well-being and performance during natural crises

Purpose

The unprecedented challenges brought about by the coronavirus (COVID-19) pandemic affected people's lives worldwide. The purpose of this study is to propose a conceptual model to explain how natural crisis events, such as COVID-19, cause stress and influence the psychological well-being (PWB) and performance of expatriates.

Design/methodology/approach

The model presented in this conceptual paper is based on Bader and Berg's (2014) two-stage stress emergence and outcome model developed to study expatriates' performance in terrorism-endangered countries. The authors apply their model to natural crisis events and provide propositions to explain the postulated relationships.

Findings

The proposed model delineates the stressors that emerge from psychological and situational factors, and how they impact the PWB and performance of expatriates. The article emphasizes how resilience, social network, and support from the organization, supervisor, and family can help mitigate the adverse effects of stress on the PWB of expatriates. Furthermore, keeping in mind the prevailing situations due to COVID-19, the authors shed light on the indispensability of virtual collaboration in ameliorating expatriates' performance in challenging times.

Practical implications

Implications are discussed for organizations in devising plans and strategies to deal with unforeseen crisis events.

Originality/value

This study extends the expatriation literature to the events of natural crisis by incorporating the stress emergence-outcome model. In doing so, the authors identify the factors relevant to natural crises and apply them to understand how they could impact expatriates in such times.

Development of career capital during expatriation: partners' perspectives

Purpose

The purpose of this qualitative study is to examine the effects of expatriation on the development of career capital among the partners of expatriates.

Design/methodology/approach

The study draws on in-depth interviews with 30 Finnish partners of expatriates.

Findings

The results reflect the various learning experiences reported by partners of expatriates that developed their career capital during expatriation. The learning experiences related to the experience of living abroad itself and to the specific activities undertaken when abroad. The extent to which partners developed knowing-why, knowing-how and knowing-whom career capital was found to partly reflect their situation abroad as stay-at-home partners or as employees in less-demanding or more-demanding jobs. Though the experiences were developmental for all partners as have been reported among expatriates, the authors also identified several aspects in which partners' experiences differed from the typical developmental experiences of expatriates.

Practical implications

The results also highlight the influence of initiative, an active role and career self-management skills in partners' career capital development.

Originality/value

This paper advances the understanding of how expatriation affects expatriate partners' career capital, a topic that has not previously been studied in-depth.

International school teachers: precarity during the COVID-19 pandemic

Purpose

This article explores the initial impact of the COVID-19 pandemic on international school teachers, using the findings to theorise agency and elective precarity amongst self-initiated, middling expatriates.

Design/methodology/approach

Content analysis of online posts on a teaching abroad discussion forum is used to critically examine the thesis that international school educators form part of a global precariat (Bunnell, 2016; Poole, 2019a, 2019b). Thematic analysis charts participants' discussion of aspects of precarity as consequences of the pandemic.

Findings

The data suggest that whilst dimensions of precarity have been exacerbated by the pandemic some dimensions of privilege remain. The term elective precarity is employed to describe the position of international school teachers, and it is noted that the pandemic has eroded the sense of agency within precarity. Posts suggest that teachers are reluctant to be globally mobile when lacking this sense of agency.

Research limitations/implications

Further research is needed to establish whether agency and elective precarity are useful concepts for exploring the experiences of other self-initiated expatriates during the pandemic. There is a need for further research into the supply of international school educators as key enablers of other forms of global mobility.

Originality/value

The paper proposes two new concepts, elective precarity and agency within precarity, to capture the discourse of self-initiated expatriates. It contributes to the emerging literature charting the impact of the pandemic on self-initiated expatriation.

Expatriate management in hostile environments from a multi-stakeholder perspective – a systematic review

Purpose

The successful management of business expatriates and their families in hostile environments (HE) is a current concern for academics and human resources (HR) practitioners alike. Terrorism and other forms of violent crime have become salient topics on the public agenda, and international organizations are increasingly affected. Hence, scholarly interest in the HR implications for organizations sending staff to HEs has recently grown, and a nascent research area has emerged. This paper is the first systematic review synthesizing emerging literature in the field of expatriate management in HEs and its theoretical foundations, applying a multi-stakeholder perspective.

Design/methodology/approach

Following accepted review procedures, systematic searches were conducted across three major databases. Manual search in target journals provided additional scrutiny.

Findings

After analysing 28 articles, four main stakeholders were identified as follows: environments, expatriates, assigning organizations and the expatriates' social networks. Findings reveal the ways of how all stakeholders can affect expatiation success or be affected so that the success of the assignment is jeopardised.

Originality/value

Our paper illustrates how these diverse articles can be linked within a comprehensive multi-stakeholder framework and provides avenues for future research. We also shift attention to neglected theoretical perspectives that might further improve the understanding of expatriates in HEs while offering actionable guidance for managerial and organizational practices.