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Yang Y. Impact of institutional support and green knowledge transfer on university students' absorptive capacity and green entrepreneurial behavior: The moderating role of environmental responsibility. PLoS One 2024; 19:e0304070. [PMID: 38771852 PMCID: PMC11108129 DOI: 10.1371/journal.pone.0304070] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 10/12/2023] [Accepted: 05/06/2024] [Indexed: 05/23/2024] Open
Abstract
AIM/OBJECTIVE Given an escalated interest in fostering environmental protection, scholars have associated green entrepreneurial behavior as a stimulating factor and the cornerstone of green entrepreneurial performance. Nevertheless, the underlying mechanism that nurtures university students' green entrepreneurial behavior is yet to be explored in the extant literature. Our study proposes the antecedent effects of institutional support and green knowledge transfer to enhance university students' green entrepreneurial behavior. Moreover, we also expand the boundary conditions of these relationships and suggest the mediating effect of university students' absorptive capacity and the moderating effect of environmental responsibility. METHODOLOGY The study samples university graduates in Chinese universities (N = 434) by adopting a lagged research design spanning over three months. We assessed the proposed model through the multivariate analytical technique. FINDINGS The findings indicate that institutional support and green knowledge transfer significantly elevate university students' green entrepreneurial behavior. Further, these relationships are intervened considerably through absorptive capacity's mediating effect and environmental responsibility's moderating effect. IMPLICATIONS By investigating the crucial roles of institutional support and green knowledge transfer in culminating university students' green entrepreneurial behavior, our study extends the boundary conditions of these relationships and investigates the hitherto unexplored moderated mediation model.
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Affiliation(s)
- Yejun Yang
- Office of Academic Affairs, Nantong University, Nantong, Jiangsu, China
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2
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Sánchez-García E, Martínez-Falcó J, Marco-Lajara B, Pizoń J. Cognitive proximity for innovation: Why matters? an applied analysis. PLoS One 2023; 18:e0283557. [PMID: 37224166 DOI: 10.1371/journal.pone.0283557] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 10/31/2022] [Accepted: 03/10/2023] [Indexed: 05/26/2023] Open
Abstract
The purpose of this research is to deepen the study of the influence of cognitive proximity has on the innovative performance of firms, as well as the mediating effect of potential and realized absorptive capacity in this relationship. For this purpose, an empirical analysis has been carried out. The primary data have been analyzed by means of PLS-SEM technique. The results show that the cognitive proximity of firms has both a direct and an indirect impact on their innovative performance, through their potential and realized absorptive capacity. We conclude that cognitive proximity matters for the innovation performance of firms, as it facilitates the understanding and establishment of positive reciprocity agreements between the companies, especially in terms of knowledge. Nevertheless, firms must develop a great capability to absorb new knowledge to exploit the advantages derived from its cognitive proximity to its stakeholders and leverage all the knowledge within their reach.
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Affiliation(s)
- Eduardo Sánchez-García
- Faculty of Economic and Business Sciences, Department of Management, University of Alicante, Alicante, Spain
| | - Javier Martínez-Falcó
- Faculty of Economic and Business Sciences, Department of Management, University of Alicante, Alicante, Spain
| | - Bartolomé Marco-Lajara
- Faculty of Economic and Business Sciences, Department of Management, University of Alicante, Alicante, Spain
| | - Jakub Pizoń
- Faculty of Management, Lublin University of Technology, Lublin, Poland
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Cognitive social capital for knowledge absorption in specialized environments: The path to innovation. Heliyon 2023; 9:e14223. [PMID: 36923853 PMCID: PMC10009193 DOI: 10.1016/j.heliyon.2023.e14223] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 12/13/2022] [Revised: 02/23/2023] [Accepted: 02/27/2023] [Indexed: 03/06/2023] Open
Abstract
The purpose of this research is to empirically analyze how regional specialization influence innovation in enterprises, as well as the mediation effect of absorptive capacity and cognitive social capital, as knowledge diffusion mechanisms. A questionnaire was developed and distributed, obtaining a sample of 197 energy firms in Spain. For the assessment of this data, the PLS-SEM technique, a multivariate analytical approach, has been used. The results show a positive and significant direct effect between the degree of regional specialization and the innovative performance of firms. In addition, the cognitive social capital and absorptive capacity variables show a positive and significant mediation effect in the relationship proposed, as well as between them, thus constructing a double mediation and proving to be relevant mechanisms for knowledge diffusion. Then, it is concluded that cognitive and geographical proximity matters, since enable firms to obtain resources for knowledge upgrading and innovation. Thus, it is crucial for firms to develop their capacity to absorb new external knowledge, as has been evidenced as a key factor to leverage the opportunities of the context in which firms are located. This paper has important implications for the long-standing complex debates about whether regions should develop, primarily whether they should do so through specialization or diversification.
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de Sousa PR, de Castro JM, Gohr CF, Barbosa MW. Knowledge transfer based on disseminative capacity, absorptive capacity, and learning: a comparative study between Brazil and Germany. LEARNING ORGANIZATION 2023. [DOI: 10.1108/tlo-03-2022-0037] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 02/05/2023]
Abstract
Purpose
This study aims to assess suppliers’ learning from knowledge transfers with a global truck manufacturer, considering both source and supplier capacity, and the cultural proximity between the parties.
Design/methodology/approach
A case study was conducted between two factories, one in Brazil and one in Germany. This study adopted a mixed-method sequential explanatory approach, which involves a quantitative phase followed by a qualitative one to provide a better understanding of the studied phenomenon. Quantitative data were collected from the automaker’s suppliers in both countries and analyzed using factor and inferential analyses. Qualitative data were obtained from the automaker’s purchasing executives, and from the company’s suppliers in both countries. Content analysis was used to analyze data.
Findings
Results suggest that both the source’s disseminative capacity and suppliers’ absorptive capacity had a positive effect on suppliers’ learning during knowledge transfers. The study also found out that cultural proximity among parties positively moderates the relationship between suppliers’ absorptive capacity and their learning. However, cultural proximity does not moderate the relationship between a source’s disseminative capacity and supplier learning.
Practical implications
This study’s findings are important to foster knowledge transfers by developing absorptive and disseminative capabilities in the automakers industry, in which the implementation of interorganizational learning is quite challenging due to the large number of strategic providers.
Originality/value
This study contributes to theoretical and conceptual consolidation of knowledge transfer, which includes cultural proximity among parties and the source’s and supplier’s disseminative and absorptive capacities, respectively. This study constructs and validates a model of knowledge transfer using a large automaker with a worldwide presence.
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Jiang Y. Why do employees (not) share innovative knowledge, and how does this sharing influence career interest? KNOWLEDGE MANAGEMENT RESEARCH & PRACTICE 2022. [DOI: 10.1080/14778238.2022.2136547] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/06/2022]
Affiliation(s)
- Yiqi Jiang
- Independent Researcher
- Yanjiang Seventh School, Yanjiang, Ziyang City, Sichuan, China
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How health care delivery organizations can exploit eHealth innovations: An integrated absorptive capacity and IT governance explanation. INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT 2022. [DOI: 10.1016/j.ijinfomgt.2022.102508] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
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Yu X, Washida Y, Sasaki M. Impact of qualified gatekeepers on team absorptive capacity: the mediating role of knowledge combination capability. JOURNAL OF KNOWLEDGE MANAGEMENT 2022. [DOI: 10.1108/jkm-04-2022-0331] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
Purpose
This study aims to examine direct effects of qualified team gatekeepers on absorptive capacity (AC), and the mediating roles of combinative capabilities – knowledge integration capability (KIC) and interteam coordination.
Design/methodology/approach
A social networking analysis was used to analyze a unique data set collected from all members of 32 Japanese research and development (R&D) teams to identify key individuals who perform daily gatekeeping functions. This study analyzed the data through partial least squares structural equation modeling with higher-order latent variables. Finally, cross-validation tests were used with holdout samples to test the model’s predictive validity.
Findings
Qualified gatekeepers directly contribute to teams’ realized AC but not to their potential AC. Furthermore, qualified gatekeepers can improve their teams’ capability to absorb and exploit external knowledge by facilitating their capability to consolidate knowledge, that is, its KIC and interteam coordination.
Originality/value
Unlike prior research that asks top managers to identify team gatekeepers, this study used social network analysis to identify these vital individuals. This study provides a new framework indicating how qualified gatekeepers impact the AC of R&D teams through the examination of both the direct and indirect paths of gatekeeping abilities, two combinative capabilities as mediators and team AC.
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How Knowledge Sharing Affects Business Model Innovation: An Empirical Study from the Perspective of Ambidextrous Organizational Learning. SUSTAINABILITY 2022. [DOI: 10.3390/su14106157] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.5] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 12/10/2022]
Abstract
In the era of knowledge economy and open innovation, it is especially important for organizations to learn how to store and utilize internal and external knowledge for the sustainability of business models. The ability to innovate is a necessity for sustainable development, thus this paper starting from the internal factors driving enterprises to realize business model innovation, from perspective of ambidextrous organizational learning, takes 257 managers in enterprises as samples to empirically study the mechanism of knowledge sharing on business model innovation. The results of regression analysis and structural equation model (SEM) path analysis show that knowledge sharing affects novel and efficient business model innovation through ambidextrous organizational learning, and ambidextrous organizational learning plays a complete mediating role. Both explorative and exploitative learning have a significant positive impact on the novel and efficient business model innovation, and explorative learning has a stronger promoting effect. Therefore, in the practice of enterprise business model innovation, leaders need to establish a system that can promote the willingness of employees to share knowledge. Organizations need to pay attention to the effectiveness of explorative learning, consider the actual demand of employees as much as possible, and mobilize the initiative of employees in the learning process. Organizations also are required to pay attention to the balance between explorative learning and exploitative learning.
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The role of absorptive capacity and organizational unlearning in the link between social media and service dominant orientation. JOURNAL OF KNOWLEDGE MANAGEMENT 2022. [DOI: 10.1108/jkm-06-2020-0487] [Citation(s) in RCA: 2] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
Purpose
This paper aims to study the relationship between the knowledge obtained in social networks by firms together with the firms’ knowledge absorptive capacity and organizational unlearning as influencers of service-dominant (S-D) orientation, as well as the mediating role of absorption capacity and organizational unlearning in this process.
Design/methodology/approach
The sample amounts to 101 responding companies, obtained from the SABI database. The companies belong to the service sector in Spain and have at least 50 employees and 5 years or more of existence in the market. The model was estimated through partial least squares structural equation modeling with smartPLS software 3.2.6.
Findings
The results show that the use of social media is very important for firms to acquire knowledge and capabilities that help them to become S-D oriented. In addition, absorptive capacity and unlearning processes are dynamic capabilities necessary to transform the knowledge acquired in social media and to become S-D oriented.
Research limitations/implications
Companies’ managers draw conclusions that can generate great value, while better meeting the needs and desires of the market, the more knowledge is obtained. In addition, the use of the knowledge generated in this process will reduce the risk of sudden changes in the market.
Practical implications
The more knowledge is gained using social networks, the better the companies’ managers will be able to draw conclusions that can generate great value, while at the same time better satisfying the needs and desires of the market, and thus create capacities that allow the company to be service-oriented. In addition, the use of these knowledge platforms strengthens the strategic advantage of companies through the promotion of innovation and by relating dynamic capabilities with the orientation toward sustainable development. As mentioned above, a process will be generated that will reduce the risk of sudden changes in the market.
Originality/value
This is one of the few studies trying to study the antecedents of S-D orientation and the first to study the direct effect of social media use, and the direct and indirect effect of absorptive capacity and organizational unlearning on S-D orientation as dynamic capabilities.
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Co-Worker Support and Communities of Practice. INTERNATIONAL JOURNAL OF KNOWLEDGE MANAGEMENT 2022. [DOI: 10.4018/ijkm.297607] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/08/2022]
Abstract
Communities of practice foster sharing of knowledge in the organisations. For the creation of such an organisational-level practice community, a motivating environment for the development of such practice communities should be created by the support perspective among co-workers, supervisors, and the organisation. The present study examines the relationship between Co-Worker Support and Communities of Practice with mediating role of Personal Interaction. The data was collected from 178 respondents representing the manufacturing and service sector Indian Organisations with various demographic characteristics. In accordance with the hypotheses developed, the findings supported the hypotheses. The structural equation modelling showed the path from co-worker support to communities of practice is mediated by Personal Interaction with highly significant results. The theoretical and managerial implications concerning the importance of support, most importantly co-worker support, are mentioned in the study. Future scope of research is suggested based on the current findings of this study.
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Moderating role of power distance in the relationship between leader-leader exchange (LLX) and knowledge sharing: is feedback-seeking behavior a missing link? VINE JOURNAL OF INFORMATION AND KNOWLEDGE MANAGEMENT SYSTEMS 2021. [DOI: 10.1108/vjikms-08-2021-0154] [Citation(s) in RCA: 3] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
Purpose
This study aims to investigate the effect of leader-leader exchange (LLX) on knowledge sharing through feedback-seeking behavior. The study also explores the moderating role of power distance.
Design/methodology/approach
A cross-sectional data of 290 knowledge workers from manufacturing and service firms in India were taken as a sample of the study. The hypotheses were tested using confirmatory factor analysis, structural equation modeling and hierarchical regression.
Findings
The results showed that LLX positively affects knowledge sharing and feedback-seeking behavior mediates the relationship between LLX and knowledge sharing. Moreover, power distance does not moderate the relationship between LLX and knowledge sharing.
Originality/value
The present study one of its kind explores the relationship between LLX, feedback-seeking behavior, knowledge sharing and power distance.
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Fasbender U, Gerpott FH, Unger D. Give and take? Knowledge exchange between older and younger employees as a function of generativity and development striving. JOURNAL OF KNOWLEDGE MANAGEMENT 2021. [DOI: 10.1108/jkm-11-2020-0856] [Citation(s) in RCA: 3] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
Purpose
Knowledge exchange between older and younger employees enhances the collective memory of an organization and therefore contributes to its business success. The purpose of this paper is to take a motivational perspective to better understand why older and younger employees share and receive knowledge with and from each other. Specifically, this study focuses on generativity striving – the motivation to teach, train and guide others – as well as development striving – the motivation to grow, increase competence and master something new – and argues that both motives need to be considered to fully understand intergenerational knowledge exchange.
Design/methodology/approach
This paper takes a dyadic approach to disentangle how older employees’ knowledge sharing is linked to their younger colleagues’ knowledge receiving and vice versa. The study applied an actor-partner interdependence model based on survey data from 145 age-diverse coworker dyads to test the hypotheses.
Findings
Results showed that older and younger employees’ generativity striving affected their knowledge sharing, which, in turn, predicted their colleagues’ knowledge receiving. Moreover, the study found that younger employees were more likely to receive knowledge that their older colleagues shared with them when they scored higher (vs lower) on development striving.
Originality/value
By studying the age-specific dyadic cross-over between knowledge sharing and knowledge receiving, this research adds to the knowledge exchange literature. This study challenges the current age-blind view on knowledge exchange motivation and provides novel insights into the interplay of motivational forces involved in knowledge exchange between older and younger employees.
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Zhou L, Chen L, Han Y. “Data stickiness” in interagency government data sharing: a case study. JOURNAL OF DOCUMENTATION 2021. [DOI: 10.1108/jd-04-2021-0087] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
PurposeThe provision of high-quality e-Government services requires efficient and collaborative sharing of data across varied types of government agencies. However, interagency government data sharing (IDS) is not always spontaneous, active and unconditional. Adopting a stickiness theory, this paper reports on a research study, which explores the causes of data stickiness in IDS.Design/methodology/approachThis study employed an inductive case study approach. Twenty-three officials from the government of City M in Hubei Province, Central China, were approached and interviewed using a semi-structured question script.FindingsThe analysis of the interview data pointed to 27 causes of data stickiness in five main themes: data sharing willingness; data sharing ability; data articulatability; data residence; and data absorptive capacity. The analysis revealed that interagency tensions and lack of preparedness of individual agencies are the main causes of data stickiness in IDS.Originality/valueThe case setting is based on China's Government, but the findings offer useful insights and indications that can be shared across international borders.
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Why do organizations share their most important capital? The provision of an open innovation model based on human capital. VINE JOURNAL OF INFORMATION AND KNOWLEDGE MANAGEMENT SYSTEMS 2021. [DOI: 10.1108/vjikms-08-2020-0150] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
Purpose
In this study, an open innovation (OI) model was designed in which the organization’s human resource systems comprise the main core. To identify the various dimensions of the model, this study aims to investigate how and under what conditions the organizations update and upgrade their knowledge and experiences in the human capital (HC) systems domain within the OI framework and in line with sharing them with other organizations.
Design/methodology/approach
In this qualitative study, the data were collected by means of semi-structured interviews and analyzed through grounded theory, which led to the extraction of the final model.
Findings
The implementation of the HC-based OI helps upgrade knowledge in the organization and industry knowledge, create win-win relationships and increase the interaction capital, power and credit of the organization.
Originality/value
In this study, HC systems have been regarded as the core of the OI model (rather than an intervening factor in OI). This is the main innovative aspect of the current study. In addition, the special attention paid to the inside-out approach to OI and the examination of the human and social aspects of inter-organizational knowledge sharing – particularly in the light of the fact that the study was carried out in a developing country – are the other innovative aspects of this study.
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Abstract
Purpose
Accessing and sharing dispersed knowledge in ecosystems is neither easy nor automatic. In ecosystems, focal firms should purposely create the right conditions and act to deal with dispersed knowledge. This study aims to investigate how focal firms manage dispersed knowledge in ecosystems characterized by a set of autonomous, heterogeneous, yet interdependent actors involved in experimentation under uncertainty.
Design/methodology/approach
Following a conceptual framework based on preceding literature, this study conducted a broad qualitative case study of 6 firms and 12 projects, with 43 semi-structured interviews to identify the patterns of actions associated with dispersed knowledge management (KM) in ecosystems. This paper combines coding and multiple case comparisons to examine the processes and strategies used by the firms to strategically manage dispersed knowledge in ecosystems.
Findings
This paper proposes a framework that articulates a new type of orchestration (dispersed knowledge orchestration) and offers a new set of dispersed knowledge strategies (transfer, modularity and circular) for ecosystems.
Practical implications
Innovation and knowledge managers play the roles of dispersed knowledge orchestrators. The study offers guidance on how focal firms should carefully use a particular set of approaches (e.g. integrative theorization) including a portfolio of dispersed knowledge strategies in ecosystems.
Originality/value
Current literature on KM and ecosystem management offers a limited understanding of how organizations manage dispersed knowledge in ecosystems. The research provides three major original contributions. First, the framework contributes to broadening the current understanding of ecosystem orchestration by identifying the micro-foundations of dispersed knowledge orchestration: integrative theorization, nurturing distributed sensemaking and a new chapter for ecosystem governance (i.e. dispersed knowledge governance). Moreover, the framework proposes a new type of strategy, the dispersed knowledge strategy. Finally, by exploring the interplay between the micro-foundations of dispersed knowledge orchestration and dispersed knowledge strategy, the results contribute to a multi-level approach in the field.
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Santos RF, Oliveira M, Curado C. The effects of the relational dimension of social capital on tacit and explicit knowledge sharing: a mixed-methods approach. VINE JOURNAL OF INFORMATION AND KNOWLEDGE MANAGEMENT SYSTEMS 2021. [DOI: 10.1108/vjikms-05-2020-0094] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
Purpose
Knowledge sharing among individuals from different teams is rare. Agile methods encourage only the exchange of tacit knowledge within teams. This study aims to analyse the influence of trust, norms of cooperation and reciprocity on tacit and explicit knowledge sharing among individuals from different software development teams.
Design/methodology/approach
Data were collected using a cross-sectional survey involving 205 individuals working in software development teams. The authors adopted a mixed-methods approach involving partial least squares structural equation modelling (PLS-SEM) and fuzzy-set qualitative comparative analysis (fsQCA).
Findings
PLS-SEM shows: the antecedents have different influence in tacit knowledge sharing (TKS) and in explicit knowledge sharing (EKS); trust influences directly TKS, and it only influences EKS indirectly, while reciprocity influences TKS directly and EKS both directly and indirectly; norms of cooperation directly influence TKS, and they only influence EKS indirectly. Overall, the fsQCA findings support PLS-SEM results: TKS contributes to EKS; reciprocity or trust is a sufficient condition for TKS and EKS; norms of cooperation are a sufficient condition for TKS; larger firms without high levels of reciprocity and trust cannot expect TKS and EKS. The quantitative and qualitative results are aligned.
Research limitations/implications
The results cannot be generalisable because snowball sampling was used, and most of the respondents were Brazilians.
Practical implications
This study should help managers and scholars: to appreciate the relevancy of TKS among individuals using agile methods to nurture EKS and to understand the different effects of reciprocity, trust and norms of cooperation on both TKS and EKS.
Originality/value
Considering three constructs, this study uses a mixed-methods approach to investigate the potential of the relational dimension of social capital theory to leverage TKS and EKS, to overcome the limitations of agile methods. The originality of this study regards that it shows the constructs of relational social capital influencing TKS and EKS differently.
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Berri B, Donnelly R. The role of knowledge integration in shaping the capabilities and success of a charity: an in-depth case study analysis. JOURNAL OF KNOWLEDGE MANAGEMENT 2020. [DOI: 10.1108/jkm-06-2020-0421] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
Purpose
Making effective use of the knowledge available to a charitable organization is crucial to the achievement of its strategic objectives and the outcomes of its humanitarian interventions. This study aims to explore the integration of knowledge at an international development charity from the perspective of its workforce.
Design/methodology/approach
Rich primary data were collected through an in-depth case study of a large international development charity actively embracing the management of knowledge using semi-structured interviews (n = 42), participant observation and organizational documentation. The data were integrated and analyzed thematically.
Findings
The analysis of the empirical data sheds light on how a more systematic framework for knowledge integration and application could enhance the capabilities and strategic effectiveness of a charitable organization.
Originality/value
The findings enable important contributions to the strategic management and effective use of knowledge in charitable organizations by empirically uncovering how a more coherent and structured approach to knowledge management could enhance the focus, efficiency, flexibility and relevance of its actions and those of its members. Accordingly, this paper advances a new integrated schema to meet the goals of charities and their stakeholders for broader application and testing by charities and future researchers.
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