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Guo D, Cheng J, Zaigham GHK. The hidden cost of abusive supervision: rudeness, sabotage, and ethics. BMC Psychol 2024; 12:627. [PMID: 39501402 PMCID: PMC11539732 DOI: 10.1186/s40359-024-02060-6] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 08/18/2024] [Accepted: 10/04/2024] [Indexed: 11/08/2024] Open
Abstract
Abusive supervision in healthcare settings can have detrimental effects on employee behavior and patient care, making it crucial to understand the underlying mechanisms and mitigating factors. This study examines the impact of abusive supervision on patient-directed service sabotage, focusing on the mediating role of workplace rudeness and the moderating effect of work ethics. Data were collected from 305 hospital nurses, and structural equation modeling (SEM) was used to test the proposed model. The findings reveal that abusive supervision significantly increases workplace rudeness, which in turn escalates to service sabotage. However, strong work ethics were found to weaken the link between rudeness and sabotage, demonstrating their protective role in this negative cycle. The moderated mediation analysis further confirms that work ethics reduce the indirect impact of abusive supervision on service sabotage through rudeness. These results contribute to our understanding by illustrating how ethical standards can buffer against the negative consequences of abusive supervision, providing practical implications for enhancing leadership practices and promoting ethical behavior in healthcare environments.
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Affiliation(s)
- Daomeng Guo
- School of Economics and Management, Hubei Engineering University, Xiaogan, Hubei, China
| | - Jinfeng Cheng
- School of Business, Wuhan Qingchuan University, Wuhan, PR China
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2
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Wang Q, Hong S, Pitafi AH, Hangeldiyeva N. The dark side of enterprise social media and employee digital creativity: Communication visibility perspective. Heliyon 2024; 10:e37756. [PMID: 39315199 PMCID: PMC11417543 DOI: 10.1016/j.heliyon.2024.e37756] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 12/15/2023] [Revised: 09/05/2024] [Accepted: 09/09/2024] [Indexed: 09/25/2024] Open
Abstract
The primary objective of this study is to evaluate the significances of excessive usage of enterprise social media (ESM) on individuals' digital creativity through ESM exhaustion. In addition, we intend to investigate the significance of ESM visibility as a moderator in the connection between excessive usage of ESM, ESM exhaustion, and digital creativity. The results presented in this study are derived from primary data collected from 718 Chinese workers who utilize ESM. The data analysis were conducted using SPSS version 23.0. Findings revealed that excessive usage of ESM is negatively linked to employee digital creativity and has a significant impact on ESM exhaustion. ESM exhaustion is negatively related to employee digital creativity. ESM visibility is further found to play a significant moderating role in strengthening the connection between excessive use of ESM and ESM exhaustion. Additionally, ESM visibility reinforces the negative association between excessive use of ESM and employee digital creativity. This study encompasses ESM users' perceptions of the connection between excessive ESM usage and its exhaustion, providing evidence for organizations to develop and manage ESM usage policies to mitigate the negative impact of ESM usage for employees.
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Affiliation(s)
- Qian Wang
- School of Management, Hangzhou Dianzi University, No. 1158 2nd Rd, Jianggan District, Hangzhou, Zhejiang, China
| | - Song Hong
- Global Institute for Zhejiang Merchants Development, Zhejiang University of Technology, China
| | - Abdul Hameed Pitafi
- Department of Computer Science and Information Technology, Sir Syed University of Engineering and Technology, Karachi, Sindh, Pakistan
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3
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Gao S, Shao B. Problematic Social Media Use and Employee Outcomes: A Systematic Literature Review. SAGE OPEN 2024; 14. [DOI: 10.1177/21582440241259158] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 01/06/2025]
Abstract
A systematic literature review was conducted to summarize research that examined the association between problematic social media use (PSMU) and employee work-related and psychological outcomes. Following rigorous protocols, 42 peer-reviewed studies published from 2013 to 2022 were identified from the Web of Science, Elsevier, and PubMed databases, which were used to analyze and evaluate the current research boundary, explore the accumulated knowledge, and propose approaches to further enrich this research area. The findings of this review revealed that the current research mainly focuses on four research themes (a) focal areas of effects, (b) divergence of effects, (c) contextual specificity, and (d) investigated variables. However, the existing knowledge on this domain is still limited in understanding the conceptualization of PSMU, along with the narrow focus on methodological, geographical focus, and objective measures. This study contributes to theory, as it is one of the few reviews that link PSMU to employee outcomes, building an integrated framework to outline future research trends.
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Affiliation(s)
- Siyu Gao
- Xi’an University of Architecture and Technology, Shaanxi, China
| | - Bilin Shao
- Xi’an University of Architecture and Technology, Shaanxi, China
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4
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Saif N, Amelia, Goh GGG, Rubin A, Shaheen I, Murtaza M. Influence of transformational leadership on innovative work behavior and task performance of individuals: The mediating role of knowledge sharing. Heliyon 2024; 10:e32280. [PMID: 38933951 PMCID: PMC11200340 DOI: 10.1016/j.heliyon.2024.e32280] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 12/13/2023] [Revised: 05/27/2024] [Accepted: 05/31/2024] [Indexed: 06/28/2024] Open
Abstract
This research tries to investigate the dynamic link between higher education institution (HEIs) transformational leaders (TFL) and follower's outcome innovative work behavior (IWB) and Task Performance) through Knowledge sharing (KNS) in Pakistan. Using quantitative design an adopted construct was used to obtain response from HEIs leaders and employees behavior. The obtained information was analyzed through structural equation modeling (SEM) technique via Smart PLS. Results depict that direct link between University Transformational leadership and employees Innovative work behavior as well as Task Performance. The results further postulate that KNS mediate the relationship between Transformational leadership and employees TSP in the context of HEIs. Surprisingly, KNS could not evident to become a mediating variable to strengthen the relationship between transformational Leadership and employees IWB in the HEIs sector of Pakistan. In addition to enhancing the theoretical comprehension of higher education leadership, the outcomes of this article provide that promoting knowledge sharing culture is valuable asset for both existing and future HEIs leaders in order to promote the culture of innovation and creativity. Although recent studies investigate the role of KNS as a mediator, however the current study use KNS as contemporaneous intervening variable for IWB and Task Performance for the first time. The study also confirms theoretical underpinning of social exchange mechanism in strengthening the relationship between leader member's continuum.
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Affiliation(s)
- Naveed Saif
- Department of Management Sciences, University of Science and Technology Bannu, Pakistan
| | - Amelia
- Department of Management Sciences, University of Science and Technology Bannu, Pakistan
| | | | - Abner Rubin
- Department of Management Sciences, University of Science and Technology Bannu, Pakistan
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Khan AN. Students are at risk? Elucidating the impact of health risks of COVID-19 on emotional exhaustion and academic performance: role of mindfulness and online interaction quality. CURRENT PSYCHOLOGY 2023:1-14. [PMID: 36820197 PMCID: PMC9932411 DOI: 10.1007/s12144-023-04355-0] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Accepted: 02/01/2023] [Indexed: 02/18/2023]
Abstract
Although previous online learning studies have looked at how student outcomes are influenced in different settings, this study is unique in that it looks at the role of COVID-19 as a particular stressor. This study discussed how students' perceptions of health risks of COVID-19 (PHRC) influenced their academic performance through emotional exhaustion. This study also looked at how mindfulness and online interaction quality (OIQ) affected PHRC's direct effects on exhaustion, as well as PHRC's indirect effects on academic performance via exhaustion. The data for the current study were collected from 336 students in three waves who were studying online during COVID-19. The results through structural equation modeling (SEM) revealed that PHRC influenced academic performance. The results further revealed that mindfulness and OIQ attenuated the direct effects of PHRC on emotional exhaustion as well as indirect effects on academic performance through emotional exhaustion. This study provides some novel implications for practice and research.
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Affiliation(s)
- Ali Nawaz Khan
- Research Center of Hubei Micro & Small Enterprises Development, School of Economics and Management, Hubei Engineering University, Xiaogan, Hubei 432100 People’s Republic of China
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Si W, Khan NA, Ali M, Amin MW, Pan Q. Excessive enterprise social media usage and employee creativity: An application of the transactional theory of stress and coping. Acta Psychol (Amst) 2023; 232:103811. [PMID: 36527818 DOI: 10.1016/j.actpsy.2022.103811] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 09/14/2022] [Revised: 11/25/2022] [Accepted: 12/09/2022] [Indexed: 12/23/2022] Open
Abstract
This study proposed a research model based on the transactional theory of stress and coping to examine the relationship between excessive enterprise social media (ESM) usage and employee creativity. The research model proposed that excessive ESM usage positively influences Techno-overload and technology-family conflict which influence ESM fatigue. Furthermore, ESM fatigue negatively influences employee creativity. The model was tested using a sample of 367 individual employees from the information technology industry in China. Results reveal that excessive ESM usage is significantly related to employees' perceptions of Techno-overload and technology-family conflict which contribute to generating ESM fatigue. Results further reveal that ESM fatigue is negatively related to employee creativity. The contributions of this research to the theory and practice are discussed in the later section.
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Affiliation(s)
- Wen Si
- School Of Art And Communication, Chongqing College Of Mobile Communication, Chongqing, China
| | - Naseer Abbas Khan
- Department of Industrial Economics and Project Management, South Ural State University, Russia.
| | - Muhammad Ali
- Federal Urdu University of Arts, Science and Technology, Islamabad, Pakistan.
| | | | - Qianyun Pan
- School Of Art And Communication, Chongqing College Of Mobile Communication, Chongqing, China.
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The effect of abusive supervision on turnover intentions: on-the-job embeddedness versus traditional attitudinal constructs. JOURNAL OF MANAGEMENT & ORGANIZATION 2022. [DOI: 10.1017/jmo.2022.80] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/07/2022]
Abstract
Abstract
Our paper examines whether the impact of abusive supervision on on-the-job embeddedness (JEM) is stronger than on job satisfaction (JSAT), affective organizational commitment (AOC), and turnover intentions. We also examine whether the mediation impact of on-the-JEM in the linkage between abusive supervision and turnover intentions is stronger than the mediation impacts of JSAT and AOC. Data gathered from restaurant service workers in three waves in Ghana were used to test the abovementioned linkages via structural equation modeling. The findings illustrate that all hypotheses are supported. Specifically, the influence of abusive supervision on on-the-JEM is stronger than on traditional attitudinal variables. Additional findings demonstrate that the mediation effect of on-the-JEM in the relationship between abusive supervision and proclivity to quit is stronger than the mediation effects of JSAT and AOC. Implications for theory and managers are offered in our paper.
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Moin MF, Omar MK, Ali A, Rasheed MI, Abdelmotaleb M. A moderated mediation model of knowledge hiding. SERVICE INDUSTRIES JOURNAL 2022. [DOI: 10.1080/02642069.2022.2112180] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/15/2022]
Affiliation(s)
| | - Muhamad Khalil Omar
- Faculty of Business and Management, Universiti Teknologi Mara, Selangor, Malaysia
| | - Ahsan Ali
- School of Economics and Management, Zhejiang Sci-Tech University, Zhejiang, People’s Republic of China
| | - Muhammad Imran Rasheed
- Institute of Business Management and Administrative Sciences, The Islamia University of Bahawalpur, Bahawalpur, Pakistan
| | - Moustafa Abdelmotaleb
- Rabat Business School, International University of Rabat, Rabat, Morocco
- Department of Business Administration, Faculty of Commerce, Assiut University, Assiut, Egypt
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9
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Moin MF, Spagnoli P, Khan AN, Hameed Z. Challenge-hindrance stressors and service employees job outcomes. CURRENT PSYCHOLOGY 2022. [DOI: 10.1007/s12144-022-03531-y] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/30/2022]
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10
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Wang H, Tang T. How daily supervisor abuse and coworker support affect daily work engagement. Front Psychol 2022; 13:880528. [PMID: 35936342 PMCID: PMC9352933 DOI: 10.3389/fpsyg.2022.880528] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Abstract] [Grants] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 02/21/2022] [Accepted: 06/30/2022] [Indexed: 12/05/2022] Open
Abstract
The purpose of this study was to explore the dynamic and intervention mechanisms of daily abusive experience affecting daily work engagement. Drawing on conservation of resources (COR) theory, we examine the effect of daily abusive supervision on daily work engagement through daily negative emotions from the resource consumption perspective, and the moderation effect of coworker support from the resource provision perspective. Using a daily diary approach and based on a sample of 73 employees for 5 consecutive days in China. The results reveal that daily abusive supervision has a significant negative effect on daily work engagement, daily negative emotions mediate this relationship, and coworker support had a cross-level moderating effect between daily abusive supervision and daily negative emotions. Our study shows ways to boost employees’ daily work engagement and especially ways buffer the negative effect of abused experience on work engagement.
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Affiliation(s)
- Hongqing Wang
- School of Business, Nanjing Audit University, Nanjing, China
| | - Tianzhen Tang
- School of Business, Nanjing University, Nanjing, China
- *Correspondence: Tianzhen Tang,
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Khan AN, Khan NA, Ali A, Islam T. Editorial: Dark and Bright Side of Social Media in Current Normal. Front Psychol 2022; 13:926855. [PMID: 35874374 PMCID: PMC9298538 DOI: 10.3389/fpsyg.2022.926855] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Key Words] [Track Full Text] [Download PDF] [Journal Information] [Subscribe] [Scholar Register] [Received: 04/23/2022] [Accepted: 05/20/2022] [Indexed: 11/13/2022] Open
Affiliation(s)
- Ali Nawaz Khan
- Research Center of Hubei Micro & Small Enterprises Development, School of Economics and Management, Hubei Engineering University, Xiaogan, China
| | - Naseer Abbas Khan
- Department of Industrial Economics and Project Management, South Ural State University, Chelyabinsk, Russia
| | - Ahsan Ali
- School of Economics and Management, Zhejiang Sci-Tech University, Hangzhou, China
| | - Tahir Islam
- Research Center of Hubei Micro & Small Enterprises Development, School of Economics and Management, Hubei Engineering University, Xiaogan, China
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Nie K, Fu J, Rehman H, Zaigham GHK. An Empirical Study of the Effects of Incidental Vocabulary Learning Through Listening to Songs. Front Psychol 2022; 13:891146. [PMID: 35664208 PMCID: PMC9158461 DOI: 10.3389/fpsyg.2022.891146] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/07/2022] [Accepted: 04/14/2022] [Indexed: 11/22/2022] Open
Abstract
Most studies have shown that reading is an important source of incidental vocabulary learning, and repeated reading may have a positive effect on learning gains. However, the study of incidental vocabulary learning through listening is still limited, and the immediate and long-term effects on different vocabulary knowledge dimensions are unclear. Furthermore, no empirical studies have been conducted to investigate the association between learning gains and preexisting vocabulary knowledge in listening. This article examines the effects of listening to English songs on unintentional vocabulary learning and vocabulary retention through three different vocabulary knowledge dimensions: word recognition, meaning association, and grammar identification. A total of 114 Chinese college students participated in the study, and they were given vocabulary evaluations at different times based on three separate components of vocabulary knowledge. The effects of repeated listening (one, three, and five times) and learners' prior vocabulary knowledge were also investigated. According to the findings, listening to songs can improve vocabulary knowledge, particularly in the area of word recognition, which can be retained 4 weeks later. Furthermore, the effect of listening three times (with exposure frequencies ranging from three to nine) was superior than listening one or five times, which provides teachers and learners with guidance for teaching or learning vocabulary more effectively. Finally, for low, intermediate, and high-level learners, there was an immediate and positive effect on the dimensions of word recognition and meaning connection after listening, and this knowledge is likely to be preserved 4 weeks later.
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Affiliation(s)
- Kaihua Nie
- Foreign Language School, Hubei Engineering University, Xiaogan, China
| | - Jing Fu
- Foreign Language School, Hubei Engineering University, Xiaogan, China
| | - Hina Rehman
- Faculty of Management Science, National University of Modern Languages (NUML), Islamabad, Pakistan
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Shang Y, Rehman H, Mehmood K, Xu A, Iftikhar Y, Wang Y, Sharma R. The Nexuses Between Social Media Marketing Activities and Consumers' Engagement Behaviour: A Two-Wave Time-Lagged Study. Front Psychol 2022; 13:811282. [PMID: 35529550 PMCID: PMC9067540 DOI: 10.3389/fpsyg.2022.811282] [Citation(s) in RCA: 5] [Impact Index Per Article: 1.7] [Reference Citation Analysis] [Abstract] [Key Words] [Grants] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 11/08/2021] [Accepted: 03/09/2022] [Indexed: 12/15/2022] Open
Abstract
This study examined how social media marketing activities (SMMA) influence consumers' engagement behaviour in developing countries. Based on the stimulus-organism-response theory, we examined the effect of SMMA on consumers' engagement intention and further investigated the moderating effect of social media sales intensity. The study employed a time-lagged design with two waves to confirm the hypothesised framework. The study findings showed that SMMA positively influence consumers' engagement intention and engagement behaviour. In addition, social media sales intensity strengthens the link between engagement intention and engagement behaviour. This study adds to the literature on social media and discusses its practical implications.
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Affiliation(s)
- Yunfeng Shang
- School of Hospitality, Zhejiang Yuexiu University, Shaoxing, China
| | - Hina Rehman
- Faculty of Management Sciences, National University of Modern Languages (NUML), Islamabad, Pakistan
| | - Khalid Mehmood
- Key Research Base Project of Humanities and Social Sciences of Universities in Hubei Province, Research Center of Hubei Micro and Small Enterprises Development, School of Economics and Management, Hubei Engineering University, Xiaogan, China
| | - Aidi Xu
- School of International Business, Zhejiang Yuexiu University, Shaoxing, China
| | - Yaser Iftikhar
- Armed Forces Post Graduate Medical Institute (AFPGMI), National University of Medical Sciences (NUMS), Rawalpindi, Pakistan
| | - Yifei Wang
- School of Economics and Management, Tongji University, Shanghai, China
| | - Ridhima Sharma
- Vivekananda Institute of Professional Studies, New Delhi, India
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Li W, Khan AN. Investigating the Impacts of Information Overload on Psychological Well-being of Healthcare Professionals: Role of COVID-19 Stressor. INQUIRY : A JOURNAL OF MEDICAL CARE ORGANIZATION, PROVISION AND FINANCING 2022; 59:469580221109677. [PMID: 35912469 PMCID: PMC9340904 DOI: 10.1177/00469580221109677] [Citation(s) in RCA: 5] [Impact Index Per Article: 1.7] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Download PDF] [Figures] [Subscribe] [Scholar Register] [Indexed: 11/26/2022]
Abstract
While past research has focused on the benefits of social media during pandemics, this study emphasizes the possible negative effects of social media use among healthcare professionals. It has been stated that healthcare professionals are exposed to COVID-19 and its impacts on the mental health of these workers. Even though recognizing the importance of healthcare professionals during the pandemic, the impacts of COVID-19 on the mental health of healthcare professionals have been rarely considered for investigation by researchers. By applying differential susceptibility to the media effects model (DSMM), the current article investigated the effect of COVID-19 information overload (CIO) on psychological and mental well-being and underline mechanisms. Time-wave technique was applied to collect the data. This study tested moderated mediation model by collecting data from 314 healthcare professionals. The findings stated that COVID-19 information overload impacted COVID-19 fatalism and COVID-19 exhaustion directly. Likewise, COVID-19 fatalism mediated the association between CIO and COVID-19 exhaustion. Moreover, the COVID-19 stressor moderated this mediating relationship. This study proposes several practical recommendations for healthcare professionals, social media platform providers, health authorities, organizations, and institutions on how to use social media effectively and sustainably during the global COVID-19 epidemic.
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Affiliation(s)
- Wei Li
- School of Economics and Management Wuhan University, Wuhan, Hubei, PR China
- Research Center of Hubei Micro & Small Enterprises Development, School of Economics and Management, Hubei Engineering University, Xiaogan, People's Republic of China
| | - Ali Nawaz Khan
- School of Economics and Management Wuhan University, Wuhan, Hubei, PR China
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