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For: Bell SK, Smulowitz PB, Woodward AC, Mello MM, Duva AM, Boothman RC, Sands K. Disclosure, apology, and offer programs: stakeholders' views of barriers to and strategies for broad implementation. Milbank Q 2013;90:682-705. [PMID: 23216427 DOI: 10.1111/j.1468-0009.2012.00679.x] [Citation(s) in RCA: 42] [Impact Index Per Article: 3.8] [Reference Citation Analysis] [What about the content of this article? (0)] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/26/2022]  Open
Number Cited by Other Article(s)
1
Wen M, Li L, Zhang Y, Shao J, Chen Z, Wang J, Zhang L, Sun J. Advancements in defensive medicine research: Based on current literature. Health Policy 2024;147:105125. [PMID: 39018785 DOI: 10.1016/j.healthpol.2024.105125] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 01/05/2024] [Revised: 07/05/2024] [Accepted: 07/10/2024] [Indexed: 07/19/2024]
2
Ramsey L, McHugh S, Simms-Ellis R, Perfetto K, O’Hara JK. Patient and Family Involvement in Serious Incident Investigations From the Perspectives of Key Stakeholders: A Review of the Qualitative Evidence. J Patient Saf 2022;18:e1203-e1210. [PMID: 35921645 PMCID: PMC9698195 DOI: 10.1097/pts.0000000000001054] [Citation(s) in RCA: 4] [Impact Index Per Article: 2.0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/25/2022]
3
Romano TG, Ramos JGR, Almeida VM, de Oliveira Lima H, Pedro R. Perception of the Disclosure of Adverse Events in a Latin American Culture: A National Survey. GLOBAL JOURNAL ON QUALITY AND SAFETY IN HEALTHCARE 2022;5:47-55. [PMID: 37261206 PMCID: PMC10228999 DOI: 10.36401/jqsh-22-3] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.5] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Subscribe] [Scholar Register] [Received: 01/27/2022] [Revised: 04/19/2022] [Accepted: 05/16/2022] [Indexed: 06/02/2023]
4
Wojcieszak D. How will state medical boards handle cases involving disclosure and apology for medical errors? JOURNAL OF PATIENT SAFETY AND RISK MANAGEMENT 2022. [DOI: 10.1177/25160435211070096] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.5] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
5
Hannawa AF, Frankel RM. "It Matters What I Think, Not What You Say": Scientific Evidence for a Medical Error Disclosure Competence (MEDC) Model. J Patient Saf 2021;17:e1130-e1137. [PMID: 30036286 DOI: 10.1097/pts.0000000000000524] [Citation(s) in RCA: 3] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/26/2022]
6
Schiess C, Schwappach D, Schwendimann R, Vanhaecht K, Burgstaller M, Senn B. A Transactional "Second-Victim" Model-Experiences of Affected Healthcare Professionals in Acute-Somatic Inpatient Settings: A Qualitative Metasynthesis. J Patient Saf 2021;17:e1001-e1018. [PMID: 29384831 DOI: 10.1097/pts.0000000000000461] [Citation(s) in RCA: 7] [Impact Index Per Article: 2.3] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/26/2022]
7
Honesty and Transparency, Indispensable to the Clinical Mission-Part II: How Communication and Resolution Programs Promote Patient Safety and Trust. Otolaryngol Clin North Am 2021;55:63-82. [PMID: 34823721 DOI: 10.1016/j.otc.2021.07.018] [Citation(s) in RCA: 7] [Impact Index Per Article: 2.3] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/20/2022]
8
LeCraw FR, Stearns SC, McCoy MJ. How U.S. teams advanced communication and resolution program adoption at local, state and national levels. JOURNAL OF PATIENT SAFETY AND RISK MANAGEMENT 2020. [DOI: 10.1177/2516043520973818] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
9
Shneiderman B. Bridging the Gap Between Ethics and Practice. ACM T INTERACT INTEL 2020. [DOI: 10.1145/3419764] [Citation(s) in RCA: 31] [Impact Index Per Article: 7.8] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 01/19/2023]
10
Mello MM, Roche S, Greenberg Y, Folcarelli PH, Van Niel MB, Kachalia A. Ensuring successful implementation of communication-and-resolution programmes. BMJ Qual Saf 2020;29:895-904. [PMID: 31959716 PMCID: PMC7590903 DOI: 10.1136/bmjqs-2019-010296] [Citation(s) in RCA: 7] [Impact Index Per Article: 1.8] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Download PDF] [Journal Information] [Subscribe] [Scholar Register] [Received: 08/30/2019] [Revised: 12/23/2019] [Accepted: 01/02/2020] [Indexed: 01/20/2023]
11
Wojcieszak D. Review of disclosure and apology literature: Gaps and needs. J Healthc Risk Manag 2020;40:8-16. [PMID: 31909542 DOI: 10.1002/jhrm.21396] [Citation(s) in RCA: 4] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 06/10/2023]
12
Glover M, McGee GW, Wilkinson DS, Singh H, Bolick A, Betensky RA, Harvey HB, Weinstein D, Schaffer A. Characteristics of Paid Malpractice Claims Among Resident Physicians From 2001 to 2015 in the United States. ACADEMIC MEDICINE : JOURNAL OF THE ASSOCIATION OF AMERICAN MEDICAL COLLEGES 2020;95:255-262. [PMID: 31625996 DOI: 10.1097/acm.0000000000003039] [Citation(s) in RCA: 10] [Impact Index Per Article: 2.5] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 06/10/2023]
13
Prentice JC, Bell SK, Thomas EJ, Schneider EC, Weingart SN, Weissman JS, Schlesinger MJ. Association of open communication and the emotional and behavioural impact of medical error on patients and families: state-wide cross-sectional survey. BMJ Qual Saf 2020;29:883-894. [DOI: 10.1136/bmjqs-2019-010367] [Citation(s) in RCA: 10] [Impact Index Per Article: 2.5] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 09/16/2019] [Revised: 12/23/2019] [Accepted: 01/03/2020] [Indexed: 11/04/2022]
14
Smulowitz P. The illusion of perfection. BMJ Qual Saf 2019;29:345-347. [DOI: 10.1136/bmjqs-2019-010501] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.2] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 10/15/2019] [Revised: 11/22/2019] [Accepted: 11/25/2019] [Indexed: 11/04/2022]
15
Do Written Disclosures of Serious Events Increase Risk of Malpractice Claims? One Health Care System's Experience. J Patient Saf 2019;14:87-94. [PMID: 25831069 PMCID: PMC5965928 DOI: 10.1097/pts.0000000000000178] [Citation(s) in RCA: 2] [Impact Index Per Article: 0.4] [Reference Citation Analysis] [Abstract] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/06/2022]
16
Bergström H, Larsson LG, Stenberg E. Audio-video recording during laparoscopic surgery reduces irrelevant conversation between surgeons: a cohort study. BMC Surg 2018;18:92. [PMID: 30400860 PMCID: PMC6219023 DOI: 10.1186/s12893-018-0428-x] [Citation(s) in RCA: 4] [Impact Index Per Article: 0.7] [Reference Citation Analysis] [Abstract] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/01/2018] [Accepted: 10/22/2018] [Indexed: 11/10/2022]  Open
17
Kachalia A, Sands K, Niel MV, Dodson S, Roche S, Novack V, Yitshak-Sade M, Folcarelli P, Benjamin EM, Woodward AC, Mello MM. Effects Of A Communication-And-Resolution Program On Hospitals’ Malpractice Claims And Costs. Health Aff (Millwood) 2018;37:1836-1844. [DOI: 10.1377/hlthaff.2018.0720] [Citation(s) in RCA: 21] [Impact Index Per Article: 3.5] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 12/25/2022]
18
Gallagher TH, Mello MM, Sage WM, Bell SK, McDonald TB, Thomas EJ. Can Communication-And-Resolution Programs Achieve Their Potential? Five Key Questions. Health Aff (Millwood) 2018;37:1845-1852. [DOI: 10.1377/hlthaff.2018.0727] [Citation(s) in RCA: 16] [Impact Index Per Article: 2.7] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 02/03/2023]
19
Bell SK, Etchegaray JM, Gaufberg E, Lowe E, Ottosen MJ, Sands KE, Lee BS, Thomas EJ, Van Niel M, Kenney L. A Multi-Stakeholder Consensus-Driven Research Agenda for Better Understanding and Supporting the Emotional Impact of Harmful Events on Patients and Families. Jt Comm J Qual Patient Saf 2018;44:424-435. [PMID: 30008355 DOI: 10.1016/j.jcjq.2018.03.007] [Citation(s) in RCA: 6] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 02/01/2018] [Accepted: 03/12/2018] [Indexed: 11/26/2022]
20
McDonald TB, Van Niel M, Gocke H, Tarnow D, Hatlie M, Gallagher TH. Implementing communication and resolution programs: Lessons learned from the first 200 hospitals. JOURNAL OF PATIENT SAFETY AND RISK MANAGEMENT 2018. [DOI: 10.1177/2516043518763451] [Citation(s) in RCA: 20] [Impact Index Per Article: 3.3] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
21
Disclosure of Harmful Medical Error to Patients: A Review With Recommendations for Pathologists. Adv Anat Pathol 2018;25:124-130. [PMID: 29356714 DOI: 10.1097/pap.0000000000000181] [Citation(s) in RCA: 5] [Impact Index Per Article: 0.8] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/25/2022]
22
Medical Harm: Patient Perceptions and Follow-up Actions. J Patient Saf 2017;13:199-201. [DOI: 10.1097/pts.0000000000000136] [Citation(s) in RCA: 4] [Impact Index Per Article: 0.6] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/26/2022]
23
Mello MM, Kachalia A, Roche S, Niel MV, Buchsbaum L, Dodson S, Folcarelli P, Benjamin EM, Sands KE. Outcomes In Two Massachusetts Hospital Systems Give Reason For Optimism About Communication-And-Resolution Programs. Health Aff (Millwood) 2017;36:1795-1803. [DOI: 10.1377/hlthaff.2017.0320] [Citation(s) in RCA: 22] [Impact Index Per Article: 3.1] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/05/2022]
24
Overtreatment in the United States. PLoS One 2017. [PMID: 28877170 DOI: 10.1371/journal.pone.0181970.] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.1] [Reference Citation Analysis] [Abstract] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/18/2022]  Open
25
Lyu H, Xu T, Brotman D, Mayer-Blackwell B, Cooper M, Daniel M, Wick EC, Saini V, Brownlee S, Makary MA. Overtreatment in the United States. PLoS One 2017;12:e0181970. [PMID: 28877170 PMCID: PMC5587107 DOI: 10.1371/journal.pone.0181970] [Citation(s) in RCA: 174] [Impact Index Per Article: 24.9] [Reference Citation Analysis] [Abstract] [MESH Headings] [Grants] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/24/2017] [Accepted: 07/10/2017] [Indexed: 01/13/2023]  Open
26
Disclosing Adverse Events to Patients: International Norms and Trends. J Patient Saf 2017;13:43-49. [PMID: 24717530 DOI: 10.1097/pts.0000000000000107] [Citation(s) in RCA: 36] [Impact Index Per Article: 5.1] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/25/2022]
27
Bell SK, Gerard M, Fossa A, Delbanco T, Folcarelli PH, Sands KE, Sarnoff Lee B, Walker J. A patient feedback reporting tool for OpenNotes: implications for patient-clinician safety and quality partnerships. BMJ Qual Saf 2016;26:312-322. [PMID: 27965416 DOI: 10.1136/bmjqs-2016-006020] [Citation(s) in RCA: 53] [Impact Index Per Article: 6.6] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 08/19/2016] [Revised: 10/25/2016] [Accepted: 11/03/2016] [Indexed: 11/04/2022]
28
Giraldo P, Corbella J, Rodrigo C, Comas M, Sala M, Castells X. Análisis de las barreras y oportunidades legales-éticas de la comunicación y disculpa de errores asistenciales en España. GACETA SANITARIA 2016;30:117-20. [DOI: 10.1016/j.gaceta.2015.11.007] [Citation(s) in RCA: 4] [Impact Index Per Article: 0.5] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Received: 09/27/2015] [Revised: 11/16/2015] [Accepted: 11/19/2015] [Indexed: 10/22/2022]
29
Westrick SJ, Jacob N. Disclosure of Errors and Apology: Law and Ethics. J Nurse Pract 2016. [DOI: 10.1016/j.nurpra.2015.10.007] [Citation(s) in RCA: 5] [Impact Index Per Article: 0.6] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/27/2022]
30
Joo S, Xu T, Makary MA. Video transparency: a powerful tool for patient safety and quality improvement. BMJ Qual Saf 2016;25:911-913. [PMID: 26821797 DOI: 10.1136/bmjqs-2015-005058] [Citation(s) in RCA: 9] [Impact Index Per Article: 1.1] [Reference Citation Analysis] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Accepted: 01/12/2016] [Indexed: 12/30/2022]
31
Does Physician's Training Induce Overconfidence That Hampers Disclosing Errors? J Patient Saf 2016;15:296-298. [DOI: 10.1097/pts.0000000000000255] [Citation(s) in RCA: 9] [Impact Index Per Article: 1.1] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/25/2022]
32
Schiff G, Griswold P, Ellis BR, Puopolo AL, Brede N, Nieva HR, Federico F, Leydon N, Ling J, Wachenheim D, Leape LL, Biondolillo M. Doing right by our patients when things go wrong in the ambulatory setting. Jt Comm J Qual Patient Saf 2014;40:91-6. [PMID: 24716332 DOI: 10.1016/s1553-7250(14)40011-4] [Citation(s) in RCA: 3] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/16/2022]
33
Effect of a health system's medical error disclosure program on gastroenterology-related claims rates and costs. Am J Gastroenterol 2014;109:460-4. [PMID: 24698856 DOI: 10.1038/ajg.2013.375] [Citation(s) in RCA: 17] [Impact Index Per Article: 1.7] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Received: 07/15/2013] [Accepted: 09/09/2013] [Indexed: 12/11/2022]
34
Kachalia A, Bates DW. Disclosing medical errors: the view from the USA. Surgeon 2014;12:64-7. [PMID: 24461211 DOI: 10.1016/j.surge.2013.12.002] [Citation(s) in RCA: 11] [Impact Index Per Article: 1.1] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 11/12/2013] [Revised: 12/07/2013] [Accepted: 12/10/2013] [Indexed: 10/25/2022]
35
Sage WM, Gallagher TH, Armstrong S, Cohn JS, McDonald T, Gale J, Woodward AC, Mello MM. How Policy Makers Can Smooth The Way For Communication-And- Resolution Programs. Health Aff (Millwood) 2014;33:11-9. [DOI: 10.1377/hlthaff.2013.0930] [Citation(s) in RCA: 31] [Impact Index Per Article: 3.1] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/05/2022]
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