1
|
Pacutova V, Geckova AM, de Winter AF, Reijneveld SA. Opportunities to strengthen resilience of health care workers regarding patient safety. BMC Health Serv Res 2023; 23:1127. [PMID: 37858175 PMCID: PMC10588085 DOI: 10.1186/s12913-023-10054-0] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 07/21/2023] [Accepted: 09/23/2023] [Indexed: 10/21/2023] Open
Abstract
BACKGROUND The COVID-19 pandemic endangered the quality of health care and the safety of patients and health care workers (HCWs). This provided challenges for HCWs' resilience and for hospital management and probably increased risks for patient safety incidents (PSI). HCWs may also have experienced psychological consequences as second victims of PSI, but evidence on this is lacking. Therefore, we mapped HCWs' experiences with PSI during the second wave of COVID-19, the associations of these experiences with the hospital management of patient safety culture and HCWs' interests in receiving further training. METHODS We obtained data from 193 HCWs working at the COVID-related departments of one large hospital in eastern Slovakia via a questionnaire developed in direct collaboration with them. We measured PSI experiences as various HCWs' experiences with near miss and adverse events and the hospital management of patient safety culture using indicators such as risk of recurrence, open disclosure and second victim experiences. For analysis, we used logistic regression models adjusted for age and gender of the HCWs. RESULTS One-third of the hospital HCWs had experienced PSI; these were more likely to expect adverse events to recur (odds ratio, OR = 2.7-3.5). Regarding the hospital management of patient safety culture, the HCWs' experiencing openly disclosed PSI was associated with one negative outcome, i.e. conflicts among colleagues (OR = 2.8), and one positive outcome, i.e. patients' acceptance of their explanation and apologies (OR = 2.3). We found no associations for any other essential domains after disclosure. PSI experiences were strongly associated with psychological indicators of second victimhood, such as sadness, irritability, anxiety and depression (OR = 2.2-4.3), while providing support was not. The majority of the HCWs would like to participate in the suggested trainings (83.4%). CONCLUSION HCWs with PSI experiences reported poor hospital management of the patient safety culture, which might reflect they missed the opportunities to strengthen their resilience, especially during the COVID-19 pandemic.
Collapse
Affiliation(s)
- Veronika Pacutova
- Department of Health Psychology and Research Methodology, Faculty of Medicine, P. J. Safarik University, Trieda SNP 1, Kosice, 040 11, Slovakia.
- Department of Community & Occupational Medicine, University Medical Center Groningen, University of Groningen, Groningen, 9713, Netherlands.
| | - Andrea Madarasova Geckova
- Department of Health Psychology and Research Methodology, Faculty of Medicine, P. J. Safarik University, Trieda SNP 1, Kosice, 040 11, Slovakia
- Department of Community & Occupational Medicine, University Medical Center Groningen, University of Groningen, Groningen, 9713, Netherlands
- Institute of Applied Psychology, Faculty of Social and Economic Sciences, Comenius University Bratislava, Bratislava, 821 05, Slovakia
| | - Andrea F de Winter
- Department of Community & Occupational Medicine, University Medical Center Groningen, University of Groningen, Groningen, 9713, Netherlands
| | - Sijmen A Reijneveld
- Department of Community & Occupational Medicine, University Medical Center Groningen, University of Groningen, Groningen, 9713, Netherlands
| |
Collapse
|
2
|
Alanazi FK, Lapkin S, Molloy L, Sim J. The impact of safety culture, quality of care, missed care and nurse staffing on patient falls: A multisource association study. J Clin Nurs 2023; 32:7260-7272. [PMID: 37309059 DOI: 10.1111/jocn.16792] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 12/12/2022] [Revised: 03/08/2023] [Accepted: 05/29/2023] [Indexed: 06/14/2023]
Abstract
AIMS To examine the association between nursing unit safety culture, quality of care, missed care and nurse staffing levels, and inpatient falls using two data sources: incidence of falls and nurses' perceptions of fall frequency in their units. The study explores the association between the two sources of patient falls and identifies if nurses' perceptions of patient fall frequency reflect the actual patient falls recorded in the incident management system. BACKGROUND Inpatient falls are associated with severe complications that result in extended hospitalisation and increased financial consequences for patients and healthcare services. DESIGN A multi-source cross-sectional study guided by the STROBE guidelines. METHODS A purposive sample of 33 nursing units (619 nurses) from five hospitals completed an online survey from August to November 2021. The survey measured safety culture, quality of care, missed care, nurse staffing levels and nurses' perceptions of patient fall frequency. In addition, secondary data on falls from participating units between 2018 and 2021 were also collected. Generalised linear models were fitted to examine the association between study variables. RESULTS Nursing units with strong safety climate and working conditions and lower missed care were associated with lower rates of falls using both data sources. Nurses' perceptions of the frequency of falls in their units were reflective of the actual incidence rate of falls, but the association was not statistically significant. CONCLUSION Nursing units with a strong safety climate and better collaborations between nurses and other professionals, including physicians and pharmacists, were associated with lower incidents of patient falls. RELEVANCE TO CLINICAL PRACTICE This study provided evidence for healthcare services and hospital managers to minimise patient falls. PATIENT OR PUBLIC CONTRIBUTION Patients who had experienced a fall, which was reported in the incident management system, from the included units in the five hospitals were part of this study.
Collapse
Affiliation(s)
| | - Samuel Lapkin
- School of Nursing, University of Wollongong, Wollongong, New South Wales, Australia
- Discipline of Nursing, Faculty of Health, Southern Cross University, Gold Coast, Queensland, Australia
| | - Luke Molloy
- Discipline of Nursing, Faculty of Health, Southern Cross University, Gold Coast, Queensland, Australia
| | - Jenny Sim
- School of Nursing, University of Wollongong, Wollongong, New South Wales, Australia
- World Health Organization Collaborating Centre for Nursing, Midwifery & Health Development, University of Technology Sydney, Ultimo, New South Wales, Australia
- School of Nursing & Midwifery, University of Newcastle, Callaghan, New South Wales, Australia
| |
Collapse
|
3
|
Cooke M, de la Fuente M, Stringfield C, Sullivan K, Brassil R, Thompson J, Allen DH, Granger BB, Reynolds SS. The Impact of Nurse Staffing on Falls Performance within a Healthcare System: A Descriptive Study. J Nurs Manag 2022; 30:750-757. [PMID: 35118745 DOI: 10.1111/jonm.13555] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 10/19/2021] [Revised: 01/19/2022] [Accepted: 02/01/2022] [Indexed: 11/26/2022]
Abstract
AIM The purpose of this study was to examine the impact of nurse staffing on inpatient falls performance across a multi-hospital system. BACKGROUND Evidence to support which staffing variables influence fall performance so that healthcare organizations can better allocate resources is lacking. METHOD A descriptive study design was used to analyze the impact of nurse staffing and falls performance, with units dichotomized as either high or low performing based on national benchmarking data. The impact was evaluated using 10 nurse staffing variables. RESULTS A total of 9 units were included (5 high and 4 low performing). Higher performing units showed less use of sitters and travelers, had fewer nurses working overtime hours, and employed more expert-level clinical nurses and combined nursing assistant/health unit coordinator positions, than lower performing units. CONCLUSION Findings provide evidence of how staffing variables affect a unit's falls performance. While significant relationships were found, further evaluation is needed to explore the relationship of staffing variables and quality outcomes. IMPLICATIONS FOR NURSING MANAGEMENT Nursing managers may consider trying to reduce use of sitters and travelers, and utilize innovative staffing models, such as using combined nursing assistant/health unit coordinator positions, to help improve their falls performance.
Collapse
|
4
|
Bartmess M, Myers CR, Thomas SP. Nurse staffing legislation: Empirical evidence and policy analysis. Nurs Forum 2021; 56:660-675. [PMID: 33982311 DOI: 10.1111/nuf.12594] [Citation(s) in RCA: 7] [Impact Index Per Article: 2.3] [Reference Citation Analysis] [Abstract] [Key Words] [Journal Information] [Subscribe] [Scholar Register] [Received: 01/14/2021] [Revised: 04/21/2021] [Accepted: 04/29/2021] [Indexed: 12/31/2022]
Abstract
Unsafe nurse staffing conditions in hospitals have been shown to increase the risk of adverse patient events, including mortality. Consequently, United States and international professional nursing organizations often advocate for safer staffing conditions. There are a variety of factors to consider when staffing nurses for patient safety, such as the number of patients per nurse, nurse preparation, patient acuity, and nurse autonomy. The complex issue of staffing nurses often is compounded by cost issues and can become politicized. When nurse organizations' recommendations for safe staffing measures are disregarded by hospital administrations, nurse lobbyists and interest groups often pursue legislative action to protect patients and nurses from unsafe staffing conditions. This article presents a narrative review of safe nurse staffing factors and an analysis of nurse staffing legislation. Using a patient-centric lens, three state-level nurse staffing policies (mandated nurse-to-patient ratios, public reporting of staffing plans, and nurse staffing committees) were evaluated by empirical evidence, cost to hospitals and state governments, political feasibility, and potential to affect patient populations. Although nurse staffing policy analysis can be conducted in several ways, it is crucial that nurses consider empirical evidence related to staffing policies as well as evaluations of implemented policies and political influences.
Collapse
Affiliation(s)
- Marissa Bartmess
- College of Nursing, University of Tennessee, Knoxville, Tennessee, USA
| | - Carole R Myers
- College of Nursing, University of Tennessee, Knoxville, Tennessee, USA
| | - Sandra P Thomas
- College of Nursing, University of Tennessee, Knoxville, Tennessee, USA
| |
Collapse
|
5
|
Kim J, Kim S, Lee E, Kwon H, Lee J, Bae H. The effect of the reformed nurse staffing policy on employment of nurses in Korea. Nurs Open 2021; 8:2850-2856. [PMID: 33838018 PMCID: PMC8363375 DOI: 10.1002/nop2.869] [Citation(s) in RCA: 4] [Impact Index Per Article: 1.3] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Journal Information] [Subscribe] [Scholar Register] [Received: 12/22/2020] [Accepted: 02/19/2021] [Indexed: 11/10/2022] Open
Abstract
Aim This study aims to analyse the employment effect of reformed nurse staffing policy which is the “Integrated Nursing and Care Service” scheme that was introduced by the Korean government. Design Economic evaluation study focusing on employment effect. Method An input–output model was used to estimate the employment‐inducing effect of the new staffing policy. The analysed data of 26,381 beds, of 400 hospitals that are participated in the Integrated Nursing and Care Service scheme were retrieved from the Korean National Health Insurance claims database. Results The job‐creation effect of the new staffing policy was estimated to be 48.5 persons per USD 1 million expenditure, which means 28,154 persons were employed when USD 580.15 million expenditures was paid to the hospitals by the National Health Insurance Service. In addition, the policy had an employment‐inducing effect which is as high as 3.09~6.07 times higher than that of similar industries and all industries.
Collapse
Affiliation(s)
- Jinhyun Kim
- College of Nursing, Seoul National University, Seoul, Korea
| | - Sungjae Kim
- College of Nursing, Seoul National University, Seoul, Korea
| | - Eunhee Lee
- Division of Nursing, Hallym University, Chuncheon, Korea
| | - Hyunjeong Kwon
- College of Nursing, Seoul National University, Seoul, Korea
| | - Jayon Lee
- College of Nursing, Seoul National University, Seoul, Korea
| | - Hyunji Bae
- Department of Nursing, Andong National University, Andong, Korea
| |
Collapse
|
6
|
Wang L, Chen H, Wan Q, Cao T, Dong X, Huang X, Lu H, Shang S. Effects of self-rated workload and nurse staffing on work engagement among nurses: A cross-sectional survey. J Nurs Manag 2021; 29:1329-1337. [PMID: 33484614 DOI: 10.1111/jonm.13274] [Citation(s) in RCA: 11] [Impact Index Per Article: 3.7] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 04/21/2020] [Revised: 01/12/2021] [Accepted: 01/15/2021] [Indexed: 12/31/2022]
Abstract
AIM To analyse net effects of self-rated workload and nurse staffing (nurse-to-patient ratio and staff skill mix) on work engagement among clinical nurses. BACKGROUND Improving nurses' engagement is necessary to enhance patient outcomes, so factors that influence engagement should be explored. METHODS A cross-sectional study was conducted in 1,428 registered nurses from 145 units of 11 hospitals. A hierarchical linear model was used to analyse the data. RESULTS Self-rated workload had a negative effect on engagement (β = -0.353, p < .001, effect size (f2 ) = 14.20%), while only one index of skill mix (percentage of nurses with ≤ 5 work years) had a significant effect on engagement, which was positive (β = 0.258, p < .05, f2 = 8.50%). These two variables explained 22.7% of the variance of engagement at the unit level (R2 between = 22.7%, p < .05). No significant effect of staffing on self-rated workload was found. CONCLUSIONS Self-rated workload had more effect on engagement than did staffing, and factors that influence self-rated workload need to be explored. IMPLICATIONS FOR NURSING MANAGEMENT Balancing the mix of experience levels in nursing teams may improve work engagement. Managers should pay attention to multiple strategies to motivate nurses to engage in work in clinical practice.
Collapse
Affiliation(s)
- Limin Wang
- Peking University School of Nursing, Beijing, China
| | - Hongbo Chen
- Peking University School of Public Health, Beijing, China
| | - Qiaoqin Wan
- Peking University School of Nursing, Beijing, China
| | - Ting Cao
- Peking University School of Nursing, Beijing, China
| | - Xu Dong
- Peking University School of Nursing, Beijing, China
| | - Xiuxiu Huang
- Peking University School of Nursing, Beijing, China
| | - Han Lu
- Peking University School of Nursing, Beijing, China
| | | |
Collapse
|
7
|
Assessing the Effect of Unit Champion-Initiated Audits on Fall Rates: Improving Awareness. J Nurs Care Qual 2021; 35:227-232. [PMID: 32433145 DOI: 10.1097/ncq.0000000000000449] [Citation(s) in RCA: 2] [Impact Index Per Article: 0.7] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/25/2022]
Abstract
BACKGROUND Inpatient falls remain challenging with repercussions that can include patient injury and increased hospital expense. Fall rates were consistently above the national benchmark. An initiative to reduce fall rates was use of Fall Champion Audits (FCAs). PURPOSE The aim of this study was to assess the effect of FCAs on patient fall rates. METHODS FCAs were piloted on a medical-oncology unit. An interrupted time series design was used to assess the effect of FCAs on fall rates. INTERVENTION FCA is an audit conducted by the unit fall champion that assesses fall risk, interventions, and barriers among staff and patients. RESULTS Analysis suggested a significant decrease in fall rates from pre- (3.75) to postimplementation (1.62). FCAs worked in conjunction with a division-wide fall program in reducing fall rate. CONCLUSIONS FCAs, in conjunction with a fall program, are a feasible intervention in reducing fall rates.
Collapse
|
8
|
Cho MY, Jang SJ. Nurses' knowledge, attitude, and fall prevention practices at south Korean hospitals: a cross-sectional survey. BMC Nurs 2020; 19:108. [PMID: 33292192 PMCID: PMC7686720 DOI: 10.1186/s12912-020-00507-w] [Citation(s) in RCA: 6] [Impact Index Per Article: 1.5] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/30/2020] [Accepted: 11/18/2020] [Indexed: 11/13/2022] Open
Abstract
Background Fall-prevention activities are nursing interventions which are designed to improve patient safety. The introduction of evaluations of medical institutions and an increase in medical litigation has led institutions to emphasize the importance of fall-prevention activities. The current situation regarding falls among patients in small and medium-sized hospitals is poorly understood. This study assessed knowledge and attitudes regarding falls, and fall-prevention activities of nurses working in small- and medium-sized hospitals. Methods Nurses (N = 162) from seven small- and medium-sized hospitals participated in the study. Data on participants’ characteristics, education regarding patient falls, knowledge of stretcher cart use, attitudes regarding patient falls, and fall-prevention activities were collected from August 1 to September 1, 2016. Results Nurses’ knowledge of patient falls was positively correlated with their experience with inpatient falls. Furthermore, nurses’ attitudes regarding falls were influenced by their nursing experience and fall prevention education. Attitudes positively correlated with fall-prevention activities, but knowledge did not. Nurses’ attitudes regarding patient falls were correlated with fall-prevention activities. Conclusion Hospitals should develop incentive programs to improve nurses’ attitudes which are based on their subjective norms and tailored to each hospital’s specific circumstances to ensure engagement in fall prevention activities. In short, we recommend that consistent, repeated, and custom fall-prevention education should be implemented in small- and medium-sized hospitals to promote engagement in fall-prevention activities. Patient safety activities in small- and medium-sized hospitals can be enhanced by creating an environment that encourages active and self-directed participation in developing fall-prevention strategies using motivation and rewards.
Collapse
Affiliation(s)
- Mi-Young Cho
- Graduate School of Advanced Nursing Practice, Eulji University, Daejeon, Republic of Korea
| | - Sun Joo Jang
- Red Cross College of Nursing, Chung-Ang University, 84 Heukseok-ro, Dongjak-gu, Seoul, 06974, Republic of Korea.
| |
Collapse
|
9
|
Wang L, Lu H, Dong X, Huang X, Li B, Wan Q, Shang S. The effect of nurse staffing on patient‐safety outcomes: A cross‐sectional survey. J Nurs Manag 2020; 28:1758-1766. [DOI: 10.1111/jonm.13138] [Citation(s) in RCA: 11] [Impact Index Per Article: 2.8] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/04/2020] [Revised: 08/14/2020] [Accepted: 08/17/2020] [Indexed: 11/29/2022]
Affiliation(s)
- Limin Wang
- Peking University School of Nursing Beijing China
| | - Han Lu
- Peking University School of Nursing Beijing China
| | - Xu Dong
- Peking University School of Nursing Beijing China
| | - Xiuxiu Huang
- Peking University School of Nursing Beijing China
| | - Bei Li
- Peking University School of Nursing Beijing China
| | - Qiaoqin Wan
- Peking University School of Nursing Beijing China
| | | |
Collapse
|
10
|
Ferguson A, Bradywood A, Williams B, Blackmore CC. Association of Use of Contract Nurses With Hospitalized Patient Pressure Injuries and Falls. J Nurs Scholarsh 2020; 52:527-535. [PMID: 32677309 DOI: 10.1111/jnu.12572] [Citation(s) in RCA: 8] [Impact Index Per Article: 2.0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Accepted: 04/21/2020] [Indexed: 12/26/2022]
Abstract
BACKGROUND Hospital-acquired pressure injuries (HAPIs) and falls are outcomes sensitive to quality of nursing care. Use of contract (traveler) nurses varies among organizations, but there is little research on the effect of contract nurses on nurse-sensitive outcomes. OBJECTIVES To explore the relationship between use of contract nurses and two key nurse-sensitive outcomes, HAPIs and falls. RESEARCH DESIGN This was a cross-sectional study of unit-level nursing, patient, and hospital factors versus HAPIs and falls from a national nursing data consortium from 2015 to 2016. We used cluster analysis to identify similar units, and compared outcomes between clusters. SUBJECTS 605 nursing units in 166 hospitals, 3.2 patients per nurse, and 5.3% contract nurses. MEASURES Prevalence and incidence of HAPIs and number of falls, adjusted by patient days. RESULTS For both prevalence and incidence of HAPIs, there was a statistically significant difference between the five independent cluster groups (p = .012 and p = .001, respectively). The cluster with the highest percentage of nurse travelers (>7%) had the highest HAPI prevalence (0.84%) and incidence (0.055 per 1,000 patient days) despite higher nurse staffing, compared to HAPI prevalence of 0.32% and incidence of 0.017 per 1,000 patient days in the cluster with the lowest percentage of nurse travelers (<2%). We did not identify a consistent relationship between use of contract nurses and falls. CONCLUSIONS Use of contract nurses was associated with higher HAPI prevalence and incidence, independent of staffing levels. CLINICAL RELEVANCE Our results suggest that institutions should either minimize the use of contract nurses, or engage in extensive training to confirm that contract nurses have understanding of the institutional practices around HAPIs.
Collapse
Affiliation(s)
- Alice Ferguson
- Zeta Upsilon-at-Large, Director, Quality Outcomes and Metrics, MultiCare Health System, and Fellow, Center for Health Care Improvement Science, Virginia Mason Medical Center, Seattle, WA, USA
| | - Alison Bradywood
- Iota, Administrative Director, Clinical Quality and Clinical Administration, Virginia Mason Medical Center, Seattle, WA, USA
| | - Barbara Williams
- Research Scientist, Center for Health Care Improvement Science, Virginia Mason Medical Center, Seattle, WA, USA
| | - C Craig Blackmore
- Director, Center for Health Care Improvement Science, Virginia Mason Medical Center, Seattle, WA, USA
| |
Collapse
|
11
|
Bagnasco A, Dasso N, Rossi S, Timmins F, Aleo G, Catania G, Zanini M, Sasso L. A qualitative descriptive inquiry of the influences on nurses' missed care decision-making processes in acute hospital paediatric care. J Nurs Manag 2020; 28:1929-1939. [PMID: 31845542 DOI: 10.1111/jonm.12935] [Citation(s) in RCA: 5] [Impact Index Per Article: 1.3] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 06/18/2019] [Revised: 11/29/2019] [Accepted: 12/12/2019] [Indexed: 12/13/2022]
Abstract
AIM To explore influences on nurses' missed care decision-making processes in acute hospital paediatric care. BACKGROUND Many contemporary studies describe the phenomenon of missed care. It is clear that environment and organizational culture influence the nursing activities; however, what influences their decision-making processes has not been investigated. METHOD A descriptive qualitative inquiry was performed using semi-structured interviews with paediatric nurses (n = 20) from one Italian paediatric hospital. FINDINGS Thematic analysis revealed four themes: nurses' value system; hospital logistics, structures and resources; prioritization processes; and the informal caregiver's role. CONCLUSION This paper offers insights into the various factors involved in nurses' decision-making process when contemplating missed care that will be of use to managers when planning care or addressing missed care in the paediatric clinical setting. IMPLICATIONS FOR NURSING MANAGEMENT Knowledge and awareness of missed care in children's nursing needs greater exploration, especially in relation to what influences nurses' decision-making choices around missed care. Overall, a greater understanding of this will help managers to manage situations effectively and ethically so that missed care does not impact on outcomes for children in health care.
Collapse
Affiliation(s)
| | - Nicoletta Dasso
- Department of Health Sciences, University of Genoa, Genoa, Italy
| | - Silvia Rossi
- Department of Health Sciences, University of Genoa, Genoa, Italy
| | - Fiona Timmins
- School of Nursing and Midwifery, Trinity College Dublin, Dublin, Italy
| | - Giuseppe Aleo
- Department of Health Sciences, University of Genoa, Genoa, Italy
| | - Gianluca Catania
- Department of Health Sciences, University of Genoa, Genoa, Italy
| | - Milko Zanini
- Department of Health Sciences, University of Genoa, Genoa, Italy
| | - Loredana Sasso
- Department of Health Sciences, University of Genoa, Genoa, Italy
| |
Collapse
|