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Singh R, Das R. A bibliometric analysis of remote working practices: Call for future research. Work 2024; 79:307-322. [PMID: 38393872 DOI: 10.3233/wor-230340] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 02/25/2024] Open
Abstract
BACKGROUND According to Gallup survey report, 69% of U.S. workers moved to working remotely in April 2020. Due to COVID-19, work is changing rapidly, including where individuals work. OBJECTIVE Research in this field has drawn much attention, and in the last ten years, there is a constant augment in the number of publications on the same. Several works of literature on Remote Working (RW) culture have been reported. Nevertheless, only less research is present on bibliometric reviews of RW culture. Therefore, Bibliometric research is wielded in this work and a comprehensive review of relevant publications was taken from Scopus, Web of Science (WOS), together with the Social Science Citation Index Expanded. METHODOLOGY At first, meticulous bibliometric analyses of 430 published articles are done and descriptive information about a piece of work, namely (a) author, (b) title, (c) date of publication, et cetera, is provided. RESULTS Mapping the scope along with the structure of the discipline is enabled by these analyzes, which discovers the instituted collaboration patterns amongst countries and organizations, and identifies authoritative papers together with authors. Therefore, the publication's evolution over time is illustrated by these analyses, and the current research interests and potential directions for future study are identified. CONCLUSIONS This paper incorporates insights on remote working culture and enables mapping the scope and structure of the discipline, discovering the established collaboration patterns among countries and organizations. Thus, these analyses illustrate the publication's evolution over time and identified the current research interests and potential directions for the research.
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Affiliation(s)
- Roma Singh
- Tezpur University (Central University), Tezpur, Assam, India
| | - Runumi Das
- Tezpur University (Central University), Tezpur, Assam, India
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2
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Afridi K, Turi JA, Zaufishan B, Rosak-Szyrocka J. Impact of digital communications on project efficiency through ease of use and top management support. Heliyon 2023; 9:e17941. [PMID: 37519645 PMCID: PMC10372203 DOI: 10.1016/j.heliyon.2023.e17941] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 09/05/2022] [Revised: 06/29/2023] [Accepted: 07/03/2023] [Indexed: 08/01/2023] Open
Abstract
The pandemic has made the world witness an overnight transition from traditional to digital space owning to a lockdown, affecting everyday life. During the lockdown, the business community and people switched to online communication tools for survival. The behaviour towards adopting online communication tools during the pandemic has opened a new direction for researchers to study. This study aims to understand how during the covid-19 lockdown, digital communication tools affect project efficiency. It also explored to what extent project performance (PP) has been affected by digital communication during the lockdown. The study has used a cross-sectional quantitative-based approach. Moreover, a convenience sampling technique was adopted to collect. The target respondents are the project staff and employees of humanitarian organisations comprising international non-profit organisations (INGOs), UN agencies, and local non-profit organisations (NGOs) based in Pakistan. The survey was shared with 400 employees, and only 302 respondents responded. The results show that the user behaviour towards adopting digital communication tools is high; digital communication tools have an impact on project performance, while ease of use significantly moderates the relationship between digital communications tools and project performance compared to top management support. The research helps study employees' struggles in adopting change and advising organisations to devise practical digital communication strategies and business continuity plans to cope with crises.
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Affiliation(s)
- Kainat Afridi
- Public Information & HR Professional, United Nations Information Centre, Islamabad, Pakistan
| | | | | | - Joanna Rosak-Szyrocka
- Department of Production Engineering and Safety, Faculty of Management, Czestochowa University of Technology, Poland
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3
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Li B, Xue C, Cheng Y, Lim ETK, Tan CW. Understanding work experience in epidemic-induced telecommuting: The roles of misfit, reactance, and collaborative technologies. JOURNAL OF BUSINESS RESEARCH 2023; 154:113330. [PMID: 36188112 PMCID: PMC9508859 DOI: 10.1016/j.jbusres.2022.113330] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Figures] [Subscribe] [Scholar Register] [Received: 11/04/2021] [Revised: 09/10/2022] [Accepted: 09/15/2022] [Indexed: 05/16/2023]
Abstract
In the management of the global COVID-19 pandemic, the mandated closure of workplaces and stay-at-home orders have forced workers to adapt to a prolonged period of unplanned telecommuting, which we term epidemic-induced telecommuting. Although epidemic-induced telecommuting has drastically altered how work is conducted, scant attention is being paid to this emerging work arrangement. To this end, we combine psychological reactance theory and person-environment fit theory to advance the concept of misfit between worker and environment as a core determinant of employees' work experience in the epidemic-induced telecommuting. Particularly, we distinguish between supply-value and demand-ability misfits as constraints on workers' freedom at work. Having analyzed data collected through a survey administered on remote workers, we discovered that both misfits positively influenced workers' perceived psychological reactance, which led to work exhaustion and counter-productive behaviors. We also found that the utilization of collaborative technologies moderated the effects of misfit on workers' psychological reactance.
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Affiliation(s)
- Boying Li
- Nottingham University Business School China, University of Nottingham Ningbo China, 199 Taikang East Road, Ningbo, China
| | - Chenyang Xue
- Centre for English Language Education, University of Nottingham Ningbo China, 199 Taikang East Road, Ningbo, China
| | - Yue Cheng
- School of Public Policy and Administration, Nanchang University, 999 Xuefu Road, Nanchang, China
| | - Eric T K Lim
- UNSW Business School, University of New South Wales, Kensington, Australia
| | - Chee-Wee Tan
- Department of Digitalization, Copenhagen Business School, Howitzvej 60, 4.18, 2000 Frederiksberg, Denmark
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4
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Zamani ED, Spanaki K. Affective temporal experiences and new work modalities: The role of Information and Communication Technologies. JOURNAL OF BUSINESS RESEARCH 2023; 154:113311. [PMID: 36156904 PMCID: PMC9482338 DOI: 10.1016/j.jbusres.2022.113311] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Subscribe] [Scholar Register] [Received: 10/29/2021] [Revised: 05/24/2022] [Accepted: 09/08/2022] [Indexed: 05/16/2023]
Abstract
As a result of the Covid-19 pandemic, new ways of working emerged, such as fully remote to hybrid work. As the restrictions with regards to the spatial dimension of work become less rigid, the temporal dimension surfaces as one of the more important aspects of work. In this study, we draw from the Negative Theology of Time to present a more nuanced understanding of how Information and Communication Technologies (ICTs) influence temporal experiences and how these shape work itself. We do this by leveraging the metaphor genre, linking our observations to existing literature, and discussing chronopathic experiences, chronotelic behaviours and uses of ICTs.
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5
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Hamouche S, Parent-Lamarche A. Teleworkers' job performance: a study examining the role of age as an important diversity component of companies' workforce. JOURNAL OF ORGANIZATIONAL EFFECTIVENESS: PEOPLE AND PERFORMANCE 2022. [DOI: 10.1108/joepp-03-2022-0057] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 12/03/2022]
Abstract
PurposeTeleworking seems to be the new future of the workplace. It has been widely adopted during the COVID-19 crisis, which has greatly influenced work organization conditions. This pandemic and its accompanying changes represent significant challenges for employees' performance, depending on their age if the study considers the physical and psychological vulnerabilities of older employees and their assumed or expected difficulties to cope with the new information and communication technologies (ICTs). This study aims at examining the direct effects of teleworking, and age on job performance (in-role). As well as analyzing the moderating effect of age on the relationship between teleworking and in-role job performance in times of crisis.Design/methodology/approachData were collected in Canada from 18 companies, with a sample of 272 employees. Multivariate regression and moderation regression analyses were performed using Stata 13.FindingsResults revealed that when teleworking, older age is associated with lower job performance and younger age is associated with higher job performance. Conversely, when working on-site, older age is associated with higher job performance, whereas younger age is associated with lower job performance.Practical implicationsFrom a practical perspective, these results highlight the importance of decision authority and recognition. As well as the presence of age disparities related to work arrangements. Managers need to adopt an inclusive approach and develop work arrangements that take into consideration employees' needs and ages. Some insights and practical recommendations are presented in this paper to support managers and human resource practitioners.Originality/valueStudies examining the in-role job performance of teleworkers and the effects of age are sparse. This study helps to expand research on human resources management, job performance and age.
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de Sousa Figueira A, Reis Costa SR, Ferraz FT, Rampasso IS, Resende DN. An analysis of teleworking management practices. Work 2022; 74:1135-1148. [PMID: 36442181 DOI: 10.3233/wor-211401] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/24/2022] Open
Abstract
BACKGROUND: Organizational changes in the traditional work models demand studies on the management of the so called “Teleworking”. OBJECTIVE: This research aims to analyse the teleworking management practices to subside organizations and leaders to improve their performance and enhance workers quality of life. METHODS: A survey was carried out with teleworkers to obtain their perception of the analyzed factors, using the survey monkey tool. The collected data were analyzed using Partial Least Squares – Structural Equation Modeling (PLS-SEM). RESULTS: The validated model for the practices analysis is composed of the constructs: business management, physical and people infrastructure, leadership, self-esteem, and job satisfaction. Based on the analysis carried out, it is suggested that organizations establish organizational telework policies, follow government policies and provide communication and competence plans. Moreover, it is crucial providing technologies and support to them and develop people management practices in teleworking. Leaders must provide confidence, a teleworking culture, professional advancement, integration, well-being, negotiation of goals and a training plan. The teleworker’s satisfaction is due to the sustainability related to the work model and its choice defined by personal motivation, balance between personal and professional life and a sense of belonging. CONCLUSIONS: All variables observed, linked to the constructs and validated, can be considered by managers to improve human resource management and obtain better productivity results.
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Affiliation(s)
| | | | - Fernando Toledo Ferraz
- Departamento de Engenharia de Produção da Universidade Federal Fluminense, Niterói, Rio de Janeiro, Brasil
| | - Izabela Simon Rampasso
- Departamento de Ingeniería Industrial, Universidad Católica del Norte, Antofagasta, Chile
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Mayer B, Boston M. Residential built environment and working from home: A New Zealand perspective during COVID-19. CITIES (LONDON, ENGLAND) 2022; 129:103844. [PMID: 35782958 PMCID: PMC9234023 DOI: 10.1016/j.cities.2022.103844] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.5] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Subscribe] [Scholar Register] [Received: 11/17/2021] [Revised: 06/08/2022] [Accepted: 06/18/2022] [Indexed: 05/14/2023]
Abstract
In response to the COVID-19 pandemic, 90 countries, including Aotearoa New Zealand, executed lockdowns. As non-essential businesses could not operate from their usual centralised locations, some responded by implementing working from home (WFH). This caused a temporary shift in how people interacted with the built environment and provided a unique opportunity to investigate the relationship between WFH and New Zealand's built environment. A nationwide survey was conducted online using Google Forms to explore the experiences of New Zealanders while WFH during the 2020 nationwide lockdown. Questions focused on workplace and WFH conditions, and built environment features and characteristics before, during, and after the lockdown. The quality of residential housing and its impact on respondents' ability to effectively WFH was of particular interest. In total, 794 survey respondents experienced WFH. Respondents generally had a positive experience while WFH, with 82.6 % of respondents that experienced WFH wanting to shift to part- or full-time WFH. While the context of the COVID-19 lockdown is unique, the results have potential applications for future policies that can increase the quality of the residential built environment to benefit the well-being of its users.
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Affiliation(s)
- Bethany Mayer
- School of Engineering, University of Waikato, Hamilton 3216, New Zealand
| | - Megan Boston
- School of Engineering, University of Waikato, Hamilton 3216, New Zealand
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8
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Danilova KB, Ulfsten A, Eikebrokk TR, Iden J, Johannessen TV, Johanson D. Explaining individual job performance in work from home (WFH) arrangements. INFORMATION TECHNOLOGY & PEOPLE 2022. [DOI: 10.1108/itp-01-2021-0039] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
PurposeThis study investigates which factors are conducive to individual job performance in large-scale work from home (WFH) arrangements that rely on the current generation of technology, such as information and communications platforms.Design/methodology/approachThe researchers proposed a research model based on research on WFH arrangements. The model was tested based on a survey of 1,183 respondents who engaged in large-scale WFH arrangements during an extensive national COVID-19 lockdown.FindingsThe proposed research model explains 41% of the variance in individual job performance in WFH arrangements. The findings show that the strongest positive predictors for job performance are home office quality and the reach and communication quality of information and communications platforms. A sense of professional isolation was found to have a negative impact.Originality/valueThis study is based on a unique situation of large-scale mandatory WFH arrangements that are comparable to a natural experiment, and it is one of the first studies to conduct an extensive exploration of WFH that relies on the current generation of digital technology.
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9
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Kossek EE, Kelliher C. Making Flexibility More I-Deal: Advancing Work-Life Equality Collectively. GROUP & ORGANIZATION MANAGEMENT 2022. [DOI: 10.1177/10596011221098823] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
Current research on negotiated individualized flexible work arrangements focuses on highly paid, skilled professional workers. We refer to this as “flexibility through privilege,” the ability to obtain “flexibility I-deals,” due to high labor market power. Yet as work-life tensions grow across occupations globally, most individuals need increased access to flexibility. As the COVID-19 pandemic illuminated, work-life equality, the ability of workers to have equal access to, opportunity to use, and benefit from flexible working arrangements is a rising form of job inequality. We examine how existing flexibility i-deals can be reconceptualized more broadly to include collectively bargained arrangements across many occupations, and flexible working forms. Our essay advances understanding by (1) broadening notions of the typical employee and occupation involved; (2) expanding negotiation processes beyond an organizational sphere of control; (3) identifying new forms of negotiated flexibility such as control over work-life boundaries and technological availability; and (4) addressing not only employer-employee mutual benefits, but larger societal interests concurrent with new tensions and unintended consequences of mainstreamed implementation. We propose the term “collective flexibility” as the collective right of workers to customize their work schedule, place, workload, boundaries, connectivity, and employment mode with their employer and other stakeholders to benefit employers, employees, and society. We offer a future research agenda. Expanding how we frame and study what a flexibility i-deal is with a collective approach regarding how they are accessed, negotiated, maintained, and who they serve may enhance their potential as a lever for social change to advance economic, social, and health employment rights.
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Affiliation(s)
- Ellen Ernst Kossek
- Krannert School of Management, Purdue University, West Lafayette, IN, USA
| | - Clare Kelliher
- School of Management, Cranfield University, Bedfordshire, UK
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10
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Uddin G, Alam O, Serebrenik A. A qualitative study of developers' discussions of their problems and joys during the early COVID-19 months. EMPIRICAL SOFTWARE ENGINEERING 2022; 27:117. [PMID: 35692984 PMCID: PMC9166204 DOI: 10.1007/s10664-022-10156-z] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Grants] [Track Full Text] [Figures] [Subscribe] [Scholar Register] [Accepted: 03/17/2022] [Indexed: 06/15/2023]
Abstract
Many software developers started to work from home on a short notice during the early periods of COVID-19. A number of previous papers have studied the wellbeing and productivity of software developers during COVID-19. The studies mainly use surveys based on predefined questionnaires. In this paper, we investigate the problems and joys that software developers experienced during the early months of COVID-19 by analyzing their discussions in online forum devRant, where discussions can be open and not bound by predefined survey questionnaires. The devRant platform is designed for developers to share their joys and frustrations of life. We manually analyze 825 devRant posts between January and April 12, 2020 that developers created to discuss their situation during COVID-19. WHO declared COVID-19 as pandemic on March 11, 2020. As such, our data offers us insights in the early months of COVID-19. We manually label each post along two dimensions: the topics of the discussion and the expressed sentiment polarity (positive, negative, neutral). We observed 19 topics that we group into six categories: Workplace & Professional aspects, Personal & Family well-being, Technical Aspects, Lockdown preparedness, Financial concerns, and Societal and Educational concerns. Around 49% of the discussions are negative and 26% are positive. We find evidence of developers' struggles with lack of documentation to work remotely and with their loneliness while working from home. We find stories of their job loss with little or no savings to fallback to. The analysis of developer discussions in the early months of a pandemic will help various stakeholders (e.g., software companies) make important decision early to alleviate developer problems if such a pandemic or similar emergency situation occurs in near future. Software engineering research can make further efforts to develop automated tools for remote work (e.g., automated documentation).
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Affiliation(s)
| | - Omar Alam
- Trent University, Peterborough, Canada
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11
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Schieman S, Badawy P, Hill D. Did perceptions of supportive work-life culture change during the COVID-19 pandemic? JOURNAL OF MARRIAGE AND THE FAMILY 2022; 84:655-672. [PMID: 35602975 PMCID: PMC9115170 DOI: 10.1111/jomf.12826] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Figures] [Subscribe] [Scholar Register] [Received: 11/15/2020] [Revised: 01/24/2022] [Accepted: 01/31/2022] [Indexed: 06/15/2023]
Abstract
Objective This article examines whether perceptions of supportive work-life culture changed during the COVID-19 pandemic-and if that depended on (1) working from home; (2) children in the household; and (3) professional status. We test for gender differences across the analyses. Background During normal times, the "ideal worker" is expected to prioritize the demands of their job and is penalized for attending to family/personal needs while on company time. But the organization and expectations of roles might have changed due to the COVID-19 pandemic. Organizations could have become more empathic or reinforced norms about single-minded devotion to work. Method In September 2019, we collected data from a national sample of Canadian workers. Then, during a pivotal period of shocks to the economy and social life, we re-interviewed these participants in June 2020. Results We discovered that overall perceptions of work-life culture became more positive. However, subgroup differences revealed this positive change was muted among employees: (1) who worked from home; (2) with children under age 6 at home; and (3) in professional occupations. We found no subgroup differences by gender. Conclusion Our findings address speculation about whether employees perceived their employers as becoming more supportive of work-life fit early in the pandemic. Future research should determine (a) longer-term change in work-life culture during and after the pandemic; and (b) whether the actual benefits of supportive work-life culture also changed or if it was "window dressing." This direction suggests it should have more strongly reduced work-life conflict as the pandemic unfolded.
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Affiliation(s)
- Scott Schieman
- Department of SociologyUniversity of TorontoTorontoOntarioCanada
| | - Philip Badawy
- Department of SociologyUniversity of TorontoTorontoOntarioCanada
| | - Daniel Hill
- School of Sociology, Politics and International StudiesUniversity of BristolBristolUK
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12
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Hu X, Subramony M. Disruptive Pandemic Effects on Telecommuters: A Longitudinal Study of Work‐Family Balance and Well‐being during COVID‐19. APPLIED PSYCHOLOGY-AN INTERNATIONAL REVIEW-PSYCHOLOGIE APPLIQUEE-REVUE INTERNATIONALE 2022; 71:807-826. [PMID: 35601671 PMCID: PMC9111260 DOI: 10.1111/apps.12387] [Citation(s) in RCA: 4] [Impact Index Per Article: 2.0] [Reference Citation Analysis] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 02/15/2021] [Revised: 03/18/2022] [Accepted: 03/28/2022] [Indexed: 11/30/2022]
Affiliation(s)
- Xinyu Hu
- Department of Psychology Roger Williams University Bristol RI
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13
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Himawan KK, Helmi J, Fanggidae JP. The sociocultural barriers of
work‐from‐home
arrangement due to
COVID
‐19 pandemic in Asia: Implications and future implementation. KNOWLEDGE AND PROCESS MANAGEMENT 2022. [PMCID: PMC9088600 DOI: 10.1002/kpm.1708] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Download PDF] [Figures] [Subscribe] [Scholar Register] [Indexed: 12/02/2022]
Abstract
The rapidly escalating COVID‐19 pandemic entails many unprecedented life circumstances, including in the way people work. The social distancing policy has forced companies to adopt work‐from‐home (WFH) arrangement to maintain business sustainability amidst both health and economic crises. While in many developed countries, WFH arrangement has been a common practice, this is not the case in some Asian countries, particularly in countries where high power distance emphasising heightened supervision and punishment among workers are still a preferred managerial style, such as Indonesia, China, India, and Thailand. While acknowledging that WFH is considered as beyond an option in this pandemic period, this commentary paper, built on existing literature presented in the narrative fashion, aims to critically identify key barriers of WFH implementation in some Asian countries, particularly in autocratic societies, using both theoretical and contextual approaches. The paper concludes by discussing recommendation for future studies and proposing strategic implications for companies and workers to effectively adopt WFH arrangement, especially in societies where WFH is still a new practice or is involuntarily held.
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Affiliation(s)
- Karel Karsten Himawan
- Faculty of Psychology Universitas Pelita Harapan Tangerang Indonesia
- Faculty of Medicine The University of Queensland Brisbane Australia
| | - Jessica Helmi
- Graduate School of Business and Law, College of Business RMIT University Melbourne Australia
| | - Jappy P. Fanggidae
- Department of Business Administration State Polytechnic of Kupang Kupang Indonesia
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14
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Blahopoulou J, Ortiz-Bonnin S, Montañez-Juan M, Torrens Espinosa G, García-Buades ME. Telework satisfaction, wellbeing and performance in the digital era. Lessons learned during COVID-19 lockdown in Spain. CURRENT PSYCHOLOGY 2022; 41:2507-2520. [PMID: 35221633 PMCID: PMC8858378 DOI: 10.1007/s12144-022-02873-x] [Citation(s) in RCA: 10] [Impact Index Per Article: 5.0] [Reference Citation Analysis] [Abstract] [Key Words] [Grants] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Accepted: 02/02/2022] [Indexed: 11/03/2022]
Abstract
This study used a prospective design to examine the effects of telework satisfaction (time 1) on subjective wellbeing and self-reported performance (time 2) during the COVID-19 lockdown. Data were collected from 111 teleworkers through an online survey the first weeks of strict lockdown in Spain. Telework satisfaction showed positive direct effects on both subjective wellbeing and self-reported performance. Further, subjective wellbeing partially mediated the relationship between telework satisfaction and self-reported performance. Interestingly, employees with children felt less telework satisfaction but higher subjective wellbeing. The novelty of this study is that we evaluate the level of satisfaction with telework using a specific set of items that assess the employees' contentment with diverse telework facets. Given the spreading of telework and the increasing competitiveness of organizations, we discuss practical implications in times of crisis, both present and future.
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Affiliation(s)
- Joanna Blahopoulou
- Department of Psychology, University of the Balearic Islands (UIB), Ed. Guillem Cifre de Colonya, A-210. Ctra.Valldemossa, km 7.5. 07122, Palma de Mallorca, Spain
| | - Silvia Ortiz-Bonnin
- Department of Psychology, University of the Balearic Islands (UIB), Ed. Guillem Cifre de Colonya, A-210. Ctra.Valldemossa, km 7.5. 07122, Palma de Mallorca, Spain
| | - Maribel Montañez-Juan
- Department of Psychology, University of the Balearic Islands (UIB), Ed. Guillem Cifre de Colonya, A-210. Ctra.Valldemossa, km 7.5. 07122, Palma de Mallorca, Spain
| | - Gema Torrens Espinosa
- Department of Psychology, University of the Balearic Islands (UIB), Ed. Guillem Cifre de Colonya, A-210. Ctra.Valldemossa, km 7.5. 07122, Palma de Mallorca, Spain
| | - M. Esther García-Buades
- Department of Psychology, University of the Balearic Islands (UIB), Ed. Guillem Cifre de Colonya, A-210. Ctra.Valldemossa, km 7.5. 07122, Palma de Mallorca, Spain
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15
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The Impact of Technological Developments on Remote Working: Insights from the Polish Managers’ Perspective. SUSTAINABILITY 2022. [DOI: 10.3390/su14010552] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.5] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 02/04/2023]
Abstract
“Stay at home” orders during the COVID-19 pandemic radically changed the day-to-day operations of many organizations and moved employees from offices to homes. The sudden crisis forced companies to reformulate their operations. Enabling employees to work from home has become a necessity for both business continuity and survival. The unexpected crisis has also proved to be beneficial for some aspects of economic activity. This research focuses on identifying and measuring the benefits of and barriers to remote work from an organizational perspective, as perceived by managerial staff in Poland. We investigate the factors that influence the assessment of the scale of benefits of and barriers to remote working. The study examines the impact of various factors on the benefits of and barriers to remote working, such as a company’s previous experience with remote working, the support provided to employees by the company, the monitoring of remote working effects, and the implementation of new IT tools. These results suggest that the way the company and employees are managed in a crisis, the approach of superiors to the evaluation and control of effects on work, and the adaptation of support to the real needs of employees, all play fundamental roles. The factors examined that influence the perceived benefits of or barriers to remote working from an organization’s perspective contribute to adoption theory.
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16
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Yu J, Wu Y. The Impact of Enforced Working from Home on Employee Job Satisfaction during COVID-19: An Event System Perspective. INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH 2021; 18:13207. [PMID: 34948823 PMCID: PMC8701258 DOI: 10.3390/ijerph182413207] [Citation(s) in RCA: 8] [Impact Index Per Article: 2.7] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Download PDF] [Figures] [Subscribe] [Scholar Register] [Received: 11/18/2021] [Revised: 12/12/2021] [Accepted: 12/13/2021] [Indexed: 11/18/2022]
Abstract
During the COVID-19 pandemic, working from home (WFH) became the only option for many organizations, generating increasing interest in how such arrangements impact employee job satisfaction. Adopting an event system perspective, this study employed an online survey to capture the WFH experiences of 256 workers from 66 Chinese enterprises during the pandemic. Using fuzzy-set qualitative comparative analysis (fsQCA), the study examined how satisfaction was affected by five job characteristics when working from home: longevity (time), home workspace suitability (space), job autonomy (criticality), digital social support (novelty) and monitoring mechanisms (disruption). The findings reveal that three configurations promote employee job satisfaction and that a suitable home workspace is a core condition. In the absence of a suitable workspace, digital social support and an appropriate monitoring mechanism, long-term WFH was found to undermine job satisfaction. However, job autonomy is not a necessary condition for employee job satisfaction. These findings have clear implications for theory and practice.
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Affiliation(s)
- Jun Yu
- School of Economics & Management, Shanghai Maritime University, Shanghai 201306, China;
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17
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Manzi C, Koc Y, Benet-Martínez V, Reverberi E. Identity integration matters: The case of parents working from home during the COVID-19 health emergency. SELF AND IDENTITY 2021. [DOI: 10.1080/15298868.2021.2004217] [Citation(s) in RCA: 2] [Impact Index Per Article: 0.7] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/19/2022]
Affiliation(s)
- Claudia Manzi
- Department of Psychology, Università Cattolica del Sacro Cuore, Milano, Italy
| | - Yasin Koc
- Department of Social Psychology, University of Groningen, Groningen, Netherlands
| | - Verónica Benet-Martínez
- Department of Political and Social Sciences, ICREA & Universitat Pompeu Fabra, Barcelona, Spain
| | - Eleonora Reverberi
- Department of Psychology, Università Cattolica del Sacro Cuore, Milano, Italy
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18
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Abstract
The COVID-19 pandemic has hit organizations and employees in every sector worldwide in unprecedented ways. It became extremely difficult for organizations and employees across sectors to operate under increased mobility restrictions. The pandemic effectively disrupted previous operational models and imbued changes such as telework and digital adoption that are pervasive and may potentially last beyond the pandemic. Amid these circumstances, it was essential to ask how organizations and employees will sustain themselves in the post-COVID-19 ”new normal”. Although so much research is conducted about COVID-19, there is no comprehensive view of the changes at the meso (organizational) and micro (individual) levels. This article aims to explain this using the emergency-learning-institutionalization-new normal (ELIN) framework, which is based on the timeline of the pandemic. The article aims to bring forth the overall trends in how organizations and employees are adapting to the pandemic, the lessons they have learned, and how they will change and adapt in a post-COVID-19 “new normal”. We have analyzed existing policy papers, articles published in business, public administration, nonprofit journals, and other studies to achieve this. We find an increasing trend towards the adoption of telework and digital tools at both meso- and micro-levels. The effective implementation of telework policies and digital transformation plans at the meso-level will ensure the sustainability of organizations and jobs in the new normal. Although these trends vary across sectors and within and across countries, there is an overall increase in the flexibility of organizations and employees in adopting new solutions, making them more open to innovation. The article makes important recommendations for organizations to make these transitions more sustainable in the medium and long term.
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19
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Fabiani C, Longo S, Pisello AL, Cellura M. Sustainable production and consumption in remote working conditions due to COVID-19 lockdown in Italy: An environmental and user acceptance investigation. SUSTAINABLE PRODUCTION AND CONSUMPTION 2021; 28:1757-1771. [PMID: 37274732 PMCID: PMC10225306 DOI: 10.1016/j.spc.2021.09.013] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Figures] [Subscribe] [Scholar Register] [Received: 09/13/2021] [Accepted: 09/13/2021] [Indexed: 06/06/2023]
Abstract
In response to the disruptive changes brought upon our society by the COVID-19 pandemic, most work activities and service providers had to resort to remote working. This is credited to reduce emissions for transportation, however the role of forced confinement within dwellings, especially if not designed for hosting working stations, deserves to be properly evaluated in terms of both user acceptance and long-term environmental impact. In this work, a dedicated survey campaign is used for investigating the potential pros and cons of remote working. In more detail, logistic regression and generalized linear models are used for capturing the effect of several independent variables on user acceptance of remote working. At a later stage, the main greenhouse gas emissions produced by each participant before and during remote working are assessed. According to the obtained results, the greater the distance between their home and workplace, the higher the acceptance score declared by the survey participants about remote working. Additionally, higher incomes and better-quality lifestyles with larger devotion to leisure activities also provide higher acceptance. Finally, the existence of a comfortable room to be used for work activities plays a crucial role on the declared acceptance. From an environmental point of view, remote working is always sustainable in case of long commuting distances (above 10 km) are avoided on a daily routine. In conclusion, a sensible use of remote working could reduce the environmental impact of any organization employing desk-workers as well as improve their work satisfaction and lifestyle.
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Affiliation(s)
- Claudia Fabiani
- CIRIAF - Interuniversity Research Centre, University of Perugia, Via G. Duranti 67 06125 Perugia, Italy
- Department of Engineering, University of Perugia, Via G. Duranti 93 06125 Perugia, Italy
| | - Sonia Longo
- University of Palermo, Department of Engineering, Viale delle Scienze Building. 9, Palermo, Italy
| | - Anna Laura Pisello
- CIRIAF - Interuniversity Research Centre, University of Perugia, Via G. Duranti 67 06125 Perugia, Italy
- Department of Engineering, University of Perugia, Via G. Duranti 93 06125 Perugia, Italy
| | - Maurizio Cellura
- University of Palermo, Department of Engineering, Viale delle Scienze Building. 9, Palermo, Italy
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20
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Telework and Work–Family Conflict during COVID-19 Lockdown in Portugal: The Influence of Job-Related Factors. ADMINISTRATIVE SCIENCES 2021. [DOI: 10.3390/admsci11030103] [Citation(s) in RCA: 21] [Impact Index Per Article: 7.0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/16/2022] Open
Abstract
Even though research has been showing that telework, under regular circumstances, could benefit the integration of work and family life, mandatory telework during the COVID-19 lockdown brought additional challenges, with potential to create conflicts between work and family spheres. Using regression analysis, this study examined the contribution of demographic and job-related variables to the prediction of work–family conflict among a sample of 213 workers who were involved in mandatory telework during the first lockdown due to the COVID-19 pandemic. The results revealed that role overload, after-hours work-related technology use, and low job autonomy accounted for the prediction of work–family conflict. Support from the supervisors and coworkers did not have an impact in easing the perception of work–family conflict but presented a moderation effect between after-hours work-related technology use and work–family conflict. Implications of the study for management practices related to telework, limitations of the study, and directions for future research are discussed.
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21
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Hassankhani M, Alidadi M, Sharifi A, Azhdari A. Smart City and Crisis Management: Lessons for the COVID-19 Pandemic. INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH 2021; 18:7736. [PMID: 34360029 PMCID: PMC8345545 DOI: 10.3390/ijerph18157736] [Citation(s) in RCA: 13] [Impact Index Per Article: 4.3] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Download PDF] [Figures] [Subscribe] [Scholar Register] [Received: 05/30/2021] [Revised: 07/17/2021] [Accepted: 07/19/2021] [Indexed: 11/17/2022]
Abstract
COVID-19 shocked cities around the world and revealed the vulnerability of urban lives and functions. Most cities experienced a catastrophic disturbance that has lasted for a long time. Planning plays a critical role in responding efficiently to this crisis and enabling rapid functional recovery in the post-disaster era. Cities that have implemented digitalization initiatives and programs are likely to have more capacity to react appropriately. Specifically, digitalized cities could ensure the well-being of their residents and maintain continuity of urban functions. This research aims to analyze the role of technology in crisis management in the last two decades and provide appropriate policy recommendations for dealing with the COVID-19 pandemic. Systematic literature review and subjective content analysis are employed to investigate the effects of technology on community well-being and making cities more resilient in past crises. This study shows that different technology-driven policies and actions enable crisis management, enhance community well-being, and increase urban resilience. Technology has enhanced coping and recovery capacities by increasing participation and social connectedness, enhancing physical and mental health and maintaining the functionality of education and economic systems. These have been achieved through various solutions and technologies such as social media, telehealth, tracking and monitoring systems, sensors and locational applications, teleworking systems, etc. These solutions and technologies have also been used during the COVID-19 pandemic to enhance community well-being and sustain urban functions. However, technology deployment might have adverse effects such as social exclusion, digital divide, privacy and confidentiality violation, political bias and misinformation dissemination, and inefficient remote working and education. It is suggested that to mitigate these side effects, policymakers should liberate the process of digitalization, increase the accessibility to digital services, and enhance digital literacy.
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Affiliation(s)
- Mahnoosh Hassankhani
- School of Planning and Design, Iran University of Science and Technology, Tehran 1684613114, Iran;
| | - Mehdi Alidadi
- Faculty of Arts and Architecture, Tarbiat Modares University, Tehran 1411713116, Iran; (M.A.); (A.A.)
| | - Ayyoob Sharifi
- Graduate School of Humanities and Social Sciences & Network for Education and Research on Peace and Sustainability (NERPS), Hiroshima University, Hiroshima 739-8511, Japan
- Graduate School of Advanced Science and Engineering, Hiroshima University, Hiroshima 739-8511, Japan
| | - Abolghasem Azhdari
- Faculty of Arts and Architecture, Tarbiat Modares University, Tehran 1411713116, Iran; (M.A.); (A.A.)
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22
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Russo D, Hanel PHP, Altnickel S, van Berkel N. Predictors of well-being and productivity among software professionals during the COVID-19 pandemic - a longitudinal study. EMPIRICAL SOFTWARE ENGINEERING 2021; 26:62. [PMID: 33942010 PMCID: PMC8080489 DOI: 10.1007/s10664-021-09945-9] [Citation(s) in RCA: 13] [Impact Index Per Article: 4.3] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Subscribe] [Scholar Register] [Accepted: 01/22/2021] [Indexed: 05/04/2023]
Abstract
The COVID-19 pandemic has forced governments worldwide to impose movement restrictions on their citizens. Although critical to reducing the virus' reproduction rate, these restrictions come with far-reaching social and economic consequences. In this paper, we investigate the impact of these restrictions on an individual level among software engineers who were working from home. Although software professionals are accustomed to working with digital tools, but not all of them remotely, in their day-to-day work, the abrupt and enforced work-from-home context has resulted in an unprecedented scenario for the software engineering community. In a two-wave longitudinal study (N = 192), we covered over 50 psychological, social, situational, and physiological factors that have previously been associated with well-being or productivity. Examples include anxiety, distractions, coping strategies, psychological and physical needs, office set-up, stress, and work motivation. This design allowed us to identify the variables that explained unique variance in well-being and productivity. Results include (1) the quality of social contacts predicted positively, and stress predicted an individual's well-being negatively when controlling for other variables consistently across both waves; (2) boredom and distractions predicted productivity negatively; (3) productivity was less strongly associated with all predictor variables at time two compared to time one, suggesting that software engineers adapted to the lockdown situation over time; and (4) longitudinal analyses did not provide evidence that any predictor variable causal explained variance in well-being and productivity. Overall, we conclude that working from home was per se not a significant challenge for software engineers. Finally, our study can assess the effectiveness of current work-from-home and general well-being and productivity support guidelines and provides tailored insights for software professionals.
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Affiliation(s)
- Daniel Russo
- Department of Computer Science, Aalborg University, Aalborg, Denmark
| | | | | | - Niels van Berkel
- Department of Computer Science, Aalborg University, Aalborg, Denmark
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23
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Trait Optimism and Work from Home Adjustment in the COVID-19 Pandemic: Considering the Mediating Role of Situational Optimism and the Moderating Role of Cultural Optimism. SUSTAINABILITY 2020. [DOI: 10.3390/su12229773] [Citation(s) in RCA: 12] [Impact Index Per Article: 3.0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 01/07/2023]
Abstract
An organization’s capacity to sustain a crisis, and to benefit from work-from-home (WFH) arrangements in routine times, is dependent on its employees’ ability to successfully adjust to WFH conditions. The COVID-19 pandemic, which forced vast numbers of employees worldwide to WFH, provides an unprecedented opportunity to identify factors that facilitate WFH adjustment. Leveraging this opportunity and drawing from theories on person-environment fit and work adjustment, we consider trait optimism as a possible facilitator of WFH adjustment during the pandemic. We further investigate how situational optimism and cultural (country-level) optimism contribute to the relationship between trait optimism and WFH adjustment. Using data from 388 employees in five countries, we find that trait optimism positively relates to WFH adjustment. This relationship is partly mediated by situational expectations regarding health/financial benefits of WFH amid the pandemic. Moreover, trait optimism is more strongly related to WFH adjustment in countries with high (vs. low) cultural optimism. This study addresses the call to investigate whether and how personality traits relate to WFH adjustment. Our findings can improve organizations’ ability to select and train employees who WFH, and to enhance operational resilience to future crises. Managers in global firms can draw from our results to understand how cultural differences affect the ease with which WFH is adopted, and to develop country-specific WFH practices.
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Carillo K, Cachat-Rosset G, Marsan J, Saba T, Klarsfeld A. Adjusting to epidemic-induced telework: empirical insights from teleworkers in France. EUR J INFORM SYST 2020. [DOI: 10.1080/0960085x.2020.1829512] [Citation(s) in RCA: 54] [Impact Index Per Article: 13.5] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/23/2022]
Affiliation(s)
- Kevin Carillo
- Information Management, Toulouse Business School, Toulouse, France
| | | | - Josianne Marsan
- Faculté des Sciences de l’Administration Université Laval, Québec, Canada
| | - Tania Saba
- École De Relations Industrielles, Université De Montréal, Montreal, Canada
| | - Alain Klarsfeld
- Human Resources Management & Business Law Toulouse Business School, Toulouse, France
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25
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Hodder A. New Technology, Work and Employment in the era of COVID-19: reflecting on legacies of research. NEW TECHNOLOGY WORK AND EMPLOYMENT 2020; 35:262-275. [PMID: 32836624 PMCID: PMC7436671 DOI: 10.1111/ntwe.12173] [Citation(s) in RCA: 47] [Impact Index Per Article: 11.8] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 01/04/2023]
Abstract
The outbreak of COVID‐19 is having a drastic impact on work and employment. This review piece outlines the relevance of existing research into new technology, work and employment in the era of COVID‐19. It is important to be retrospective and undertake both a historically and theoretically informed position on the impact of new technologies in the current crisis and beyond. Issues of control, surveillance and resistance have been central to work on the impact of technology on work and employment and these themes have been identified as central to the experience of work in the current crisis.
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26
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Abstract
This study aims to define the perspectives taken by single mothers when combining work and motherhood in a stressful work–life constellation. One of the challenges for single mothers after divorce is to find a work–life balance in their single-parent family system. Regarding work-life balance, we take a General Strain Perspective, describing the work-life conflict as a combination of financial strain and role strain. We argue that both strains are the most problematic for single mothers in comparison to their married and/or male counterparts, as both finances and parenthood ideologies are more under pressure. For this reason, we explore how single mothers coped with this strain, answering the question: ‘Which perspectives on the combination motherhood and work do single mothers take in their attempt to balance role strain and financial strain after divorce?’ To answer this research question, we used a qualitative approach, based on 202 in-depth interviews with single mothers in Belgium. These interviews involved two groups: A primary research population of 13 single mothers and an elaborative research population of 189 single mothers. Timelines were used to structure the single mothers’ narratives. The analysis resulted in the contruction of a typology of four different perspectives based on how single mothers dealt with maternal role strain and financial strain: the re-invented motherhood perspective, the work-family symbiosis perspective, the work-centered motherhood perspective and the work-family conflicted perspective. We found that perspective of single mothers in their work-life strain can be described by the flexibility and/or strictness in either their motherhood ideology and/or their work context. These results point at the needs for policymakers, employers, and practitioners to focus on initiatives improving the work–life balance of single mothers by reducing financial and role strains.
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27
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Abstract
This article aims to analyze the implementation of teleworking as a security practice to face the crisis resulting from the Covid-19 disease. The present paper provides both theoretical and practical results. From a theoretical standpoint, the Baruch and Nicholson approach is extended with environmental, safety, and legal factors that explain telework. From a practical perspective, a database of companies that have introduced telework as a measure to face coronavirus in a crisis context has been obtained. In short, the Covid-19 crisis demonstrates how teleworking has been used by companies to ensure their employees’ safety and to provide continuity to economic activity. Consequently, safety factors are relevant in the study of teleworking and should be considered in further research.
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28
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Ralph P, Baltes S, Adisaputri G, Torkar R, Kovalenko V, Kalinowski M, Novielli N, Yoo S, Devroey X, Tan X, Zhou M, Turhan B, Hoda R, Hata H, Robles G, Milani Fard A, Alkadhi R. Pandemic programming: How COVID-19 affects software developers and how their organizations can help. EMPIRICAL SOFTWARE ENGINEERING 2020; 25:4927-4961. [PMID: 32952438 PMCID: PMC7489196 DOI: 10.1007/s10664-020-09875-y] [Citation(s) in RCA: 17] [Impact Index Per Article: 4.3] [Reference Citation Analysis] [Abstract] [Key Words] [Grants] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 05/20/2023]
Abstract
CONTEXT As a novel coronavirus swept the world in early 2020, thousands of software developers began working from home. Many did so on short notice, under difficult and stressful conditions. OBJECTIVE This study investigates the effects of the pandemic on developers' wellbeing and productivity. METHOD A questionnaire survey was created mainly from existing, validated scales and translated into 12 languages. The data was analyzed using non-parametric inferential statistics and structural equation modeling. RESULTS The questionnaire received 2225 usable responses from 53 countries. Factor analysis supported the validity of the scales and the structural model achieved a good fit (CFI = 0.961, RMSEA = 0.051, SRMR = 0.067). Confirmatory results include: (1) the pandemic has had a negative effect on developers' wellbeing and productivity; (2) productivity and wellbeing are closely related; (3) disaster preparedness, fear related to the pandemic and home office ergonomics all affect wellbeing or productivity. Exploratory analysis suggests that: (1) women, parents and people with disabilities may be disproportionately affected; (2) different people need different kinds of support. CONCLUSIONS To improve employee productivity, software companies should focus on maximizing employee wellbeing and improving the ergonomics of employees' home offices. Women, parents and disabled persons may require extra support.
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Affiliation(s)
- Paul Ralph
- Dalhousie University, Halifax, NS B3H 4R2 Canada
| | | | | | - Richard Torkar
- Chalmers and University of Gothenburg, Gothenburg, Sweden
- Stellenbosch Institute for Advanced Study, Stellenbosch, South Africa
| | | | - Marcos Kalinowski
- Pontifical Catholic University of Rio de Janeiro, Rio de Janeiro, Brazil
| | | | | | | | - Xin Tan
- Peking University, Beijing, China
| | | | - Burak Turhan
- Monash University, Melbourne, Australia
- University of Oulu, Oulu, Finland
| | | | - Hideaki Hata
- Nara Institute of Science and Technology, Ikoma, Japan
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