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Kim J, Cappella JN. Beliefs as causal mediators in the design of communication interventions: exploring semantic and affective priming in parallel encouragement designs. HUMAN COMMUNICATION RESEARCH 2023; 49:372-382. [PMID: 38031543 PMCID: PMC10686340 DOI: 10.1093/hcr/hqad020] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Grants] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 12/01/2023]
Abstract
The design of communication campaigns to alter health behaviors often begins with the identification of behavioral beliefs assumed to be causal antecedents of behavioral intentions. The assumption beliefs are causal derives from various theories of belief and intention/behavior and from statistical patterns of correlation. In cases of high-risk/cost campaigns, presuming causal order should require additional evidence. One approach is the parallel encouragement design which involves "randomly encouraging" levels of the mediator to establish its causal linkage to the outcome. This study proposes and tests a novel method of randomly encouraging beliefs as the mediator of messages on intention. Results show that semantic priming altered misbeliefs about Natural American Spirit cigarettes which in turn influenced intentions, suggesting its utility as an encouragement method to establish causal mediation of beliefs in message effects models. Results for countercampaign messages and broader theoretical and practical implications are discussed.
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Affiliation(s)
- Jinha Kim
- Annenberg School for Communication, University of Pennsylvania, Philadelphia, USA
| | - Joseph N. Cappella
- Annenberg School for Communication, University of Pennsylvania, Philadelphia, USA
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2
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Mao ZF, Li QW, Wang YM, Zhou J. Exposure to negative foreign COVID-19 news predicts lower support for immigration policy in China. INTERNATIONAL JOURNAL OF INTERCULTURAL RELATIONS : IJIR 2023; 96:101843. [PMID: 37332614 PMCID: PMC10261721 DOI: 10.1016/j.ijintrel.2023.101843] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Figures] [Subscribe] [Scholar Register] [Received: 12/24/2022] [Revised: 04/03/2023] [Accepted: 06/08/2023] [Indexed: 06/20/2023]
Abstract
We present a framework for studying the spillover effect of negative foreign COVID-19 news on attitudes towards immigration. Our framework proposes that exposure to negative COVID-19 news from foreign countries can activate negative associations with foreigners, reduce positive attitudes towards them, and increase perceived threat, ultimately leading to decreased support for immigration. We conducted three studies to test this framework. Study 1 found that exposure to negative COVID-19 news about a foreign country increased negative valence associations with that country. Study 2 showed that exposure to more negative COVID-19 news about foreign countries was associated with lower acceptance of immigration policies in real life. Study 3 replicated the spillover effect of negative news exposure using a scenario manipulation. The effects of negative news exposure on immigration policy acceptance in both Studies 2 and 3 were mediated by changes in foreigner attitudes and intergroup threat. Our results demonstrate the important spillover effect of negative foreign COVID-19 news exposure on immigration attitudes and highlight the association perspective as a foundation for understanding attitude changes during the COVID-19 pandemic.
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Affiliation(s)
- Zhe-Fei Mao
- Key Laboratory of Behavioral Science, Institute of Psychology, Chinese Academy of Sciences, Beijing 100101, China
- Department of Psychology, University of Chinese Academy of Sciences, Beijing 100049, China
- Department of Experimental Clinical and Health Psychology, Ghent University, Henri Dunantlaan 2, 9000 Ghent, Belgium
| | - Qi-Wei Li
- Key Laboratory of Behavioral Science, Institute of Psychology, Chinese Academy of Sciences, Beijing 100101, China
- Department of Psychology, University of Chinese Academy of Sciences, Beijing 100049, China
| | - Yi-Ming Wang
- Key Laboratory of Behavioral Science, Institute of Psychology, Chinese Academy of Sciences, Beijing 100101, China
- Department of Psychology, University of Chinese Academy of Sciences, Beijing 100049, China
| | - Jie Zhou
- Key Laboratory of Behavioral Science, Institute of Psychology, Chinese Academy of Sciences, Beijing 100101, China
- Department of Psychology, University of Chinese Academy of Sciences, Beijing 100049, China
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3
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Mu J, Zhang J, Borah A, Qi J. Creative Appeals in Firm-Generated Content and Product Performance. INFORMATION SYSTEMS RESEARCH 2022. [DOI: 10.1287/isre.2021.1051] [Citation(s) in RCA: 2] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/20/2022]
Abstract
Creative and original message appeals stimulate customers, generating arousal through novelties, meanings, associations, inspirations, human emotions and connections, and the degree to which the message appeals resonate and get the attention of the customers. Hedonic appeals imbue desirability around a product, endowing it with mystery or coolness, subtly invoking intentions, anticipation, and agency. Firms should highlight more about the hedonic rather than utilitarian features of products with high quality, highly consistent, or less complex firm-generated messages to persuade consumers to purchase. High-quality content is original and virtuosic, novel and compelling, curated and accurate, insightful and relevant, relatable and credible, authentic and immersive, and engaging and resonating with customers. Message goal consistency calls for alignment to central brand guidelines (i.e., what the brand stands for, its value proposition, and its purpose) and adherence to the brand DNA regarding look and feel, tone and manner in content creation. Writing clearly and concisely in a novel approach creates intrigue by making firm-generated content communications stick. Excellent writing and easy readability make for easy comprehension and consequently better persuasion. Firms stand to gain more by devoting resources, such as employee training for content creation and technology acquisition in getting high quality, easy-to-comprehend, and goal consistent messages to customers.
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Affiliation(s)
- Jifeng Mu
- Microfoundation Institute, Madison, Alabama 35758
- School of Business, Alabama A&M University, Normal, Alabama 35762
| | - Jonathan Zhang
- College of Business, Colorado State University, Fort Collins, Colorado 80523
| | | | - Jiayin Qi
- Institute of Artificial Intelligence and Change Management, Shanghai University of International Business and Economics, Shanghai 200336, China
- Key Laboratory of Data Science and Management Decision, Shanghai University of International Business and Economics, Shanghai 200336, China
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Ma H, Miller C, Wong N. Don't Let the Tornado Get You! The Effects of Agency Assignment and Self-Construal on Responses to Tornado Preparedness Messages. HEALTH COMMUNICATION 2021; 36:703-713. [PMID: 31931623 DOI: 10.1080/10410236.2020.1712038] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 06/10/2023]
Abstract
This experiment explores the effects of agency assignment and self-construal on responses to tornado preparedness messages. Participants (N = 276) were randomly assigned to one of four conditions crossing agency assignment and self-construal. Results found threat agency associated with greater perceived susceptibility and tornado threat, whereas self-construal was primarily associated with perceived threat severity, such that those primed with interdependent self-construal showed marginally increased perceptions of tornado severity relative to those primed with independent self-construal. Self-construal did not appear to moderate the effects of agency assignment on attitudes or behavioral intentions. Results are discussed in light of potential psychological reactance, suggesting human agency assignment should be used cautiously, since it may pose an increased threat to perceived freedoms in certain instances. Moreover, combining human agency and independent self-construal may trigger negative cognitions directed toward the message and/or its source. It is concluded that cautious, strategic use of agency assignment can improve message acceptance and facilitate adaptive, preparedness actions.
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Affiliation(s)
- Haijing Ma
- Department of Communication, University of Oklahoma
| | | | - Norman Wong
- Department of Communication, University of Oklahoma
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5
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Circumventing resistance to novel information: Piquing curiosity through strategic information revelation. JOURNAL OF EXPERIMENTAL SOCIAL PSYCHOLOGY 2018. [DOI: 10.1016/j.jesp.2017.12.010] [Citation(s) in RCA: 7] [Impact Index Per Article: 1.2] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/19/2022]
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6
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Ness AM, Johnson G, Ault MK, Taylor WD, Griffith JA, Connelly S, Dunbar NE, Jensen ML. Reactions to ideological websites: The impact of emotional appeals, credibility, and pre-existing attitudes. COMPUTERS IN HUMAN BEHAVIOR 2017. [DOI: 10.1016/j.chb.2017.02.061] [Citation(s) in RCA: 5] [Impact Index Per Article: 0.7] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/15/2022]
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7
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Blankenship KL, Wegener DT, Murray RA. Values, Inter-Attitudinal Structure, and Attitude Change. PERSONALITY AND SOCIAL PSYCHOLOGY BULLETIN 2015; 41:1739-50. [DOI: 10.1177/0146167215609063] [Citation(s) in RCA: 15] [Impact Index Per Article: 1.7] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/16/2022]
Abstract
Accessibility is one of the most basic structural properties of an attitude and an important factor to consider in attitude strength. Despite its importance, relatively little work has examined the role of attitude accessibility in an inter-attitudinal context, particularly as it relates to the strength of related attitudes in the network. The present research examines accessibility as a property of one attitude (toward an abstract goal or end-state, that is, a value) that might influence the strength of a different but related attitude (toward a social policy conceptually related to the value). In Study 1, a highly accessible evaluative component of a value increased resistance to change of attitudes and behavioral intentions toward a social policy related to that value. Similarly, a manipulation of value accessibility (Studies 2 and 3) led to increased resistance of attitudes and behavioral intentions toward a social policy related to that value. Implications for the role of accessibility in inter-attitudinal strength are discussed.
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van Harreveld F, Nohlen HU, Schneider IK. The ABC of Ambivalence. ADVANCES IN EXPERIMENTAL SOCIAL PSYCHOLOGY 2015. [DOI: 10.1016/bs.aesp.2015.01.002] [Citation(s) in RCA: 76] [Impact Index Per Article: 8.4] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 12/03/2022]
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Clark JK. Antecedents of Message Processing in Persuasion: Traditional and Emergent Perspectives. SOCIAL AND PERSONALITY PSYCHOLOGY COMPASS 2014. [DOI: 10.1111/spc3.12140] [Citation(s) in RCA: 3] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/29/2022]
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Hu PJH, Al-Gahtani SS, Hu HF. Arabian Workers' Acceptance of Computer Technology. JOURNAL OF GLOBAL INFORMATION MANAGEMENT 2014. [DOI: 10.4018/jgim.2014040101] [Citation(s) in RCA: 7] [Impact Index Per Article: 0.7] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/08/2022]
Abstract
Cultural considerations could affect individuals' behaviors, including their technology acceptance. This study analyzes the acceptance of computer technology by 1,088 workers in 56 Arabian organizations to reexamine and compare the theory of planned behavior (TPB), technology acceptance model (TAM), and innovation diffusion theory (IDT). The explanatory power of each theory or model seems lower among Arabian workers, as compared with users in Western, developed countries. The IDT appears capable of explaining workers' technology acceptance better than does TPB or TAM. Perceived behavioral control and subjective norms constitute more important acceptance determinants than does attitude. Both perceived usefulness and perceived ease of use remain significant determinants of attitude and intention; however, considering findings reported by previous research, their total effects are comparable in magnitude and statistical significance. The findings are incongruent with the results of several representative prior studies that examine the same theories and models, which in turn offer several implications from a sociocultural perspective.
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Affiliation(s)
- Paul Jen-Hwa Hu
- Department of Operations and Information Systems, David Eccles School of Business, University of Utah, Salt Lake City, UT, USA
| | - Said S. Al-Gahtani
- Department of Management Information Systems, King Khalid University, Abha, Saudi Arabia
| | - Han-fen Hu
- Department of Management, Entrepreneurship and Technology, Lee Business School, University of Nevada, Las Vegas, NV, USA
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Xiao L. Effects of rationale awareness in online ideation crowdsourcing tasks. J Assoc Inf Sci Technol 2014. [DOI: 10.1002/asi.23079] [Citation(s) in RCA: 12] [Impact Index Per Article: 1.2] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 02/04/2023]
Affiliation(s)
- Lu Xiao
- Human-Computer Interaction Lab; Faculty of Information & Media Studies; University of Western Ontario; London Ontario N6A5B7 Canada
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12
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Luo X(R, Zhang W, Burd S, Seazzu A. Investigating phishing victimization with the Heuristic–Systematic Model: A theoretical framework and an exploration. Comput Secur 2013. [DOI: 10.1016/j.cose.2012.12.003] [Citation(s) in RCA: 22] [Impact Index Per Article: 2.0] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/27/2022]
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13
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Clark JK, Wegener DT. Message Position, Information Processing, and Persuasion. ADVANCES IN EXPERIMENTAL SOCIAL PSYCHOLOGY 2013. [DOI: 10.1016/b978-0-12-407236-7.00004-8] [Citation(s) in RCA: 14] [Impact Index Per Article: 1.3] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 12/03/2022]
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15
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Argument form and spokesperson type: The recommendation strategy of virtual salespersons. INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT 2010. [DOI: 10.1016/j.ijinfomgt.2010.03.006] [Citation(s) in RCA: 24] [Impact Index Per Article: 1.7] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/23/2022]
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DeMarree KG, Petty RE, Strunk DR. Self-Esteem Accessibility as Attitude Strength: On the Durability and Impactfulness of Accessible Self-Esteem. PERSONALITY AND SOCIAL PSYCHOLOGY BULLETIN 2010; 36:628-41. [DOI: 10.1177/0146167210364851] [Citation(s) in RCA: 10] [Impact Index Per Article: 0.7] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/16/2022]
Abstract
The present research examines the accessibility of one’s self-esteem as a predictor of the “strength” (durability and impactfulness) of that self-esteem. Based on attitude accessibility research, the authors predicted that accessibility of self-esteem (i.e., a self-attitude) would be positively related to self-esteem’s ability to resist change and guide information processing. In Study 1, accessibility of self-esteem was positively related to resistance to change in a paradigm where participants listed either positive or negative self-attributes. Self-esteem was also associated with biases in judgments of ambiguous personality feedback (Study 2) and in explanatory style and future event predictions (Study 3), but did so to a greater extent as self-esteem accessibility increased. In addition, these patterns were obtained after controlling for other variables, including general reaction time, evaluative extremity, self-concept clarity, and self-esteem certainty. Results are discussed in relation to past literature, self-strength, and applied implications.
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Attitude accessibility and message processing: The moderating role of message position. JOURNAL OF EXPERIMENTAL SOCIAL PSYCHOLOGY 2008. [DOI: 10.1016/j.jesp.2006.12.001] [Citation(s) in RCA: 18] [Impact Index Per Article: 1.1] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/19/2022]
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19
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DeMarree KG, Petty RE, Briñol P. Self and Attitude Strength Parallels: Focus on Accessibility. SOCIAL AND PERSONALITY PSYCHOLOGY COMPASS 2007. [DOI: 10.1111/j.1751-9004.2007.00012.x] [Citation(s) in RCA: 25] [Impact Index Per Article: 1.5] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/28/2022]
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Martin PY, Hamilton VE, McKimmie BM, Terry DJ, Martin R. Effects of caffeine on persuasion and attitude change: The role of secondary tasks in manipulating systematic message processing. EUROPEAN JOURNAL OF SOCIAL PSYCHOLOGY 2006. [DOI: 10.1002/ejsp.347] [Citation(s) in RCA: 8] [Impact Index Per Article: 0.4] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/11/2022]
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Fischer ARH, de Jong AEI, de Jonge R, Frewer LJ, Nauta MJ. Improving food safety in the domestic environment: the need for a transdisciplinary approach. RISK ANALYSIS : AN OFFICIAL PUBLICATION OF THE SOCIETY FOR RISK ANALYSIS 2005; 25:503-17. [PMID: 16022686 DOI: 10.1111/j.1539-6924.2005.00618.x] [Citation(s) in RCA: 31] [Impact Index Per Article: 1.6] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 05/03/2023]
Abstract
Microbial food safety has been the focus of research across various disciplines within the risk analysis community. Natural scientists involved in food microbiology and related disciplines work on the identification of health hazards, and the detection of pathogenic microorganisms. To perform risk assessment, research activities are increasingly focused on the quantification of microbial contamination of food products at various stages in the food chain, and modeling the impact of this contamination on human health. Social scientists conduct research into how consumers perceive food risks, and how best to develop effective risk communication with consumers in order to improve public health through improved food handling practices. The two approaches converge at the end of the food chain, where the activities regarding food preparation and food consumption are considered. Both natural and social sciences may benefit from input and expertise from the perspective of the alternative discipline, although, to date, the integration of social and natural sciences has been somewhat limited. This article therefore explores the potential of a transdisciplinary approach to food risk analysis in terms of delivering additional improvements to public health. Developing knowledge arising from research in both the natural and social sciences, we present a novel framework involving the integration of the two approaches that might provide the most effective way to improve the consumer health associated with food-borne illness.
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Affiliation(s)
- Arnout R H Fischer
- Social Sciences Group, Marketing and Consumer Behaviour Group, Wageningen University, Wageningen, the Netherlands.
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Martin PY, Laing J, Martin R, Mitchell M. Caffeine, Cognition, and Persuasion: Evidence for Caffeine Increasing the Systematic Processing of Persuasive Messages. JOURNAL OF APPLIED SOCIAL PSYCHOLOGY 2005. [DOI: 10.1111/j.1559-1816.2005.tb02098.x] [Citation(s) in RCA: 13] [Impact Index Per Article: 0.7] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/30/2022]
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The Influence of Accessibility of Source Likability on Persuasion. JOURNAL OF EXPERIMENTAL SOCIAL PSYCHOLOGY 2002. [DOI: 10.1006/jesp.2001.1492] [Citation(s) in RCA: 36] [Impact Index Per Article: 1.6] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/22/2022]
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Abstract
This chapter reviews empirical and theoretical developments in research on social influence and message-based persuasion. The review emphasizes research published during the period from 1996-1998. Across these literatures, three central motives have been identified that generate attitude change and resistance. These involve concerns with the self, with others and the rewards/punishments they can provide, and with a valid understanding of reality. The motives have implications for information processing and for attitude change in public and private contexts. Motives in persuasion also have been investigated in research on attitude functions and cognitive dissonance theory. In addition, the chapter reviews the relatively unique aspects of each literature: In persuasion, it considers the cognitive and affective mechanisms underlying attitude change, especially dual-mode processing models, recipients' affective reactions, and biased processing. In social influence, the chapter considers how attitudes are embedded in social relations, including social identity theory and majority/minority group influence.
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Affiliation(s)
- W Wood
- Department of Psychology, Texas A&M University, College Station 77843, USA.
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