The indirect impact of the technostress subfactors on the satisfaction and desire to work from home

Introduction

Organizational digitalization is a phenomenon that is becoming more widespread and holistic; that is responsible for more employees being affected by digital work and working from home. While introducing remote work offers numerous economic benefits for organizations, this transition must be aligned with employees' needs rather than in an authoritarian manner. Our research aimed to investigate how sub-factors of technostress, directly and indirectly, influence the satisfaction and desire to work from home.

Methods

We conducted a cross-sectional survey with a sample of 361 office workers with at least two years of experience who have spent some time working from home. We checked our hypotheses with a path model.

Results

Our research found that techno-insecurity and techno-complexity have a minimal direct influence on the desire to work from home. However, the desire to work from home significantly decreases through various mediation pathways via the status sub-factor (which can be seen as one of the latent benefits of remote work) and through satisfaction with working from home. Our model explains 33.7% of the variance in the desire to work from home.

Discussion

This suggests that leaders have a task of great significance: to decrease the technostress employees are exposed to and to draw the attention of researchers to the fact that technostress has more complex indirect effects than previously assumed.

Cross-cultural adaptation and reliability assessment of the Indonesian version of the Computer Workstation Ergonomics: Self-Assessment Checklist

BACKGROUND

Prolonged use of computer devices can have adverse health effects, but these can be mitigated by setting up computer workstations according to ergonomic principles. The Computer Workstation Ergonomics: Self-Assessment Checklist can guide workers in implementing these principles. However, the checklist is only available in English, which may reduce the accuracy of the instrument when used by non-English speakers, including Indonesians.

OBJECTIVE

The objective of this study was to cross-culturally adapt the Computer Workstation Ergonomics: Self-Assessment Checklist for use in Indonesia. Additionally, a reliability assessment was conducted on the adapted checklist.

METHODS

This study followed a six-stage cross-cultural adaptation process, including translation, synthesis of translation, back translation, expert committee review, pretesting, and documentation submission. The final version of the adapted checklist underwent testing for intra-rater reliability, inter-rater reliability, and internal consistency.

RESULTS

The cross-cultural adaptation process resulted in an Indonesian version of the Computer Workstation Ergonomics: Self-Assessment Checklist. Furthermore, the Krippendorff's alpha values for the intra-rater and inter-rater reliability of the adapted checklist ranged from 0.59 to 0.78 (mean = 0.70) and 0.20 to 0.82 (mean = 0.56), respectively.

CONCLUSION

The study produced an Indonesian version of the Computer Workstation Ergonomics: Self-Assessment Checklist that had an adequate reliability. The adapted checklist can serve as a practical tool for evaluating and improving computer workstations in Indonesia.

The concept of "Work-Life-Blending": a systematic review

Work-Life Blending refers to the permeability and dissolution of boundaries between work and personal life, bringing these domains closer together. However, a comprehensive, holistic definition or conceptualisation of Work-Life-Blending is currently lacking. This research aims to address this gap by conducting a systematic literature review to define and clarify the concept. The primary objective is to identify the key factors and dimensions of Work-Life-Blending by reviewing the current state of research, and by offering a clear and precise conceptual framework to guide further research in developing measurable and concrete concepts. We conducted a systematic review following the PRISMA guidelines to achieve this, drawing on keyword-based searches. We searched for English or German manuscripts in the electronic databases Business Source Premier and PsycARTICLES, using keywords such as "blending," "blurring," "fusion," "Entgrenzung," "Verschmelzung," "Vermischung," "boundary," "border," or "demarcation" in combination with "work" and "life." From 1,400 screened references between 2000 and 2023, we identified 302 eligible articles. After applying exclusion criteria, 51 records were retained. Employing a holistic approach, we developed a coding scheme to analyse the articles focusing on antecedents, processes, and outcomes of Work-Life-Blending. Articles were prioritized based on their impact, relevance, and data content. Our analysis revealed a diverse field, and we adopted Clark's central concepts (2000) to categorize Work-Life Blending into four key areas: Domains, Borders, Individual, and Interindividual. Structural analysis allowed us to gain deeper insights into the multifaceted nature of the research field. Diversification was evident in studies exploring various aspects, such as the combination of dimensions (e.g., organizational and individual factors), correlations between factors (e.g., working conditions), and the introduction of new constructs (e.g., motivational processes). Our research addresses a significant knowledge gap in the field of Work-Life-Blending, making valuable contributions to the existing body of knowledge. By examining key categories and proposing an extended definition, this study provides a robust foundation for further investigations. As a result, we established a classification of the determinants. Given the high degree of diversification, we offer a comprehensive framework for future research, contributing to a deeper understanding of Work-Life Blending.

Can working at home be a hazard? Ergonomic factors associated with musculoskeletal disorders among teleworkers during the COVID-19 pandemic: a scoping review

Objectives. The improvised and massive adoption of remote work in the context of COVID-19 has forced us to adapt homes as workspaces, which could promote development of musculoskeletal disorders (MSDs). This review explores the evidence for ergonomic factors associated with MSDs in teleworkers. Methods. A literature search was conducted in MEDLINE, Embase, Scopus, SciELO and EBSCO. We included observational studies published between March 2020 and October 2021 that included teleworking personnel due to the restrictions of the pandemic. Results. A total of 212 studies were identified, 14 were chosen for complete review. Associated factors were change of work modality (on-site work to telework), use of home environments as workspaces (areas not adapted for work and with low lighting), working furniture (non-ergonomic chairs and desks), use of electronic devices (tablets, cell phones and laptops), organizational factors (working hours, active breaks, sitting time) and individual factors (physical activity practice). Conclusion. Various ergonomic home factors and the characteristics of teleworking - mainly furniture, the environment of work and physical activity - are associated with MSDs. This evidence suggests that the norms and regulation of telework can consider the adaptation of workspace and conditions at home to prevent health problems in the medium and long term.

Prepared for Home-Based Telework? The Relation between Telework Experience and Successful Workplace Arrangements for Home-Based Telework During the COVID-19 Pandemic

OBJECTIVE

This article focuses on the perceived effects of home-based telework during the COVID-19 pandemic with respect to five outcomes (job satisfaction, burnout, work-family conflicts, technostress, and social isolation) and how these are affected by workplace arrangements and telework experience.

METHODS

Cross-sectional survey data from employees in the IT, finance, and insurance sector collected during the COVID-19 crisis ( N = 808) were used for the study.

RESULTS

Outcomes are most negatively affected by feelings of surveillance and most positively affected by suitably equipped offices. Organizational teleworker support is most strongly related to job satisfaction. Experienced teleworkers report better outcomes, because of improved support, less perceived surveillance, and better equipped home stations.

CONCLUSIONS

Adaptation of management strategies avoiding surveillance and suitable setups of home offices to reconcile work and private spheres are key to well-being of teleworkers.

Analysis of real-world visual ergonomics at the visual display unit

INTRODUCTION

In this interventional study, the ergonomic workplace set-up and the impact of character size on subjectively estimated working productivity and computer vision syndrome (CVS) were evaluated in the field.

METHODS

The number of displays and their size, resolution, surface structure, position in the room and relation to the eye were evaluated for 152 units. CVS was assessed using the CVS-Questionnaire. Habitually used character size for an uppercase E was recorded and compared to the ISO 9241-303:2011, national standards (e.g., ANSI/HFES 100-2007) and national guidelines (e.g., German DGUV Information 215-410). In case of failure to comply with these standards, character size was increased to 22 angular minutes to reach the recommended ranges. Reasons for returning to former or smaller character sizes were recorded, and subjectively perceived changes in productivity were estimated by the participants using a visual analogue scale before and 2 weeks after the intervention using a questionnaire.

RESULTS

The average visual display unit consisted of two non-glare (matt) 24″ widescreen monitors that were located approximately 73 cm (primary) and 76 cm (secondary) from the eyes. The mean (SD) habitually set character size was 14.29 angular minutes (3.53) and therefore both statistically and clinically significantly too small compared with ISO 9241-303:2011 (p < 0.001). Increasing the character size to 22 angular minutes produced a 26% reduction in subjectively rated productivity (p < 0.001). No significant correlation between character size and symptoms of CVS was demonstrated.

CONCLUSIONS

In the workplaces investigated, recommendations for character size were not adhered to. This resulted in a reduction in productivity and was not compatible with some of the work requirements, for example, obtaining a broad overview of a spreadsheet.

Care seek behavior for low back pain in southern Brazil during the COVID-19 pandemic: a panel data analysis

BACKGROUND

During the COVID-19 pandemic, people with low back pain (LBP) might have avoided seeking care for their pain. We aimed to investigate how the COVID-19 pandemic has affected LBP care seeking behavior among adults.

METHODS

Data from four assessments of the PAMPA cohort were analyzed. Participants who reported experiencing LBP during wave one both before and during social restrictions (n = 1,753 and n = 1,712, respectively), wave two (n = 2,009), and wave three (n = 2,482) were included. We asked participants about sociodemographic, behavioral, and health factors and outcomes related to LBP. Poisson regression analyses were conducted, and data are presented as prevalence ratios (PR) and respective 95% confidence interval (95%CI).

RESULTS

Overall, care seeking behavior decreased by half in the first months of restrictions, from 51.5% to 25.2%. Although there was an increase in care seeking behavior observed in the other two assessments (nearly 10 and 16 months after restrictions), it was insufficient to reach pre-pandemic levels. In the first months of restrictions, a similar scenario was observed for specific care, such as general practitioner and exercise professional care, with proportions of pre-pandemic levels reached after 10 and 16 months. Women were more likely to seek care for LBP 10 and 16 months after restrictions (PR 1.30 95%CI 1.11; 1.52, PR 1.22 95%CI 1.06; 1.39, respectively). Also, those participants who worked, were physically active, and reported pain-related disability and high pain levels were more likely to seek care at all time points assessed.

CONCLUSION

Overall, care-seeking behavior for LBP significantly decreased in the first months of restrictions and increased in the following months; however, this behavior remained lower than pre-pandemic levels.

Examining Potential User Experience Trade-Offs Between Common Computer Display Configurations

OBJECTIVE

To determine how ultrawide (UW) and dual displays configurations can influence neck biomechanics and performance compared to a single display.

BACKGROUND

Studies have assessed neck kinematics and performance when using dual displays, but these studies have used screen sizes smaller than today's display size, have inconsistent participant placement, and few have assessed these two variables together.

METHODS

Seventeen participants completed five tasks on six display configurations. Neck kinematics and performance were tracked for each configuration.

RESULTS

Centered configurations produced significantly different median neck rotation angles compared to secondary configurations (p < .001) for three of the tasks. A 34" curved UW display with a longer viewing distance produced similar neck kinematics to a single 24" display with the potential to also reduce screen interactions. When compared to single, the benefit of secondary versus centered monitors was dependent on the type of task being performed. Users may prefer the UW, centered dual, and secondary dual configurations over the single display.

CONCLUSION

The benefit of secondary versus centered displays is dependent on the type of task being performed. Dual displays are still beneficial but should be used with a monitor arm to switch between centered and secondary configurations as necessary. Future work should look at larger UW displays to see if these results hold compared to dual display configurations.

APPLICATION

The results can be used to make evidence-based guidelines for displays based on size and task. Researchers can use this information to design future studies looking at specific configurations.

Working from home during lockdown: the impact on performance and wellbeing

The experience of working from home changed drastically with the arrival of COVID-19. Compared to pre-pandemic experiences, key differences included the vast number of people involved, its involuntary nature, the suddenness of its implementation, its lengthy duration, and the presence of others at home. The demands of this form of remote work during lockdown have partly been mitigated by the resources employees have accessed. This study aimed to investigate the factors impacting employee performance and wellbeing while compulsorily working from home during New Zealand's first nationwide lockdown. We analyzed qualitative data gathered from employees in two organizations. The resulting aggregate dimensions across both demands and resources include organizational factors, furniture and technology factors, and individual factors. Given the ongoing nature of COVID-19 we identify new research directions for investigating remote work, and practical implications focusing on suitable home furniture and technology, plans for future remote work, and supporting employees.

Remote working during the COVID-19 pandemic: Computer-related musculoskeletal symptoms in university staff

BACKGROUND

The COVID-19 pandemic resulted in mandatory remote working for workers in many sectors, including education.

OBJECTIVE

This study aimed to investigate the physical characteristics of workspaces, computer use, and prevalence, associated factors, and reported impact of computer-related musculoskeletal symptoms (MSS) among university staff during the COVID-19 pandemic.

METHODS

A cross-sectional study of staff in a university in Ireland was conducted in March 2021. An anonymous online survey of computer use, work practices and 3-month prevalence and the reported impact of computer-related MSS (modified Nordic Musculoskeletal Questionnaire) was conducted. Data analysis involved descriptive statistics and relationships were tested using chi-squared analysis.

RESULTS

The analysis included 1045 responses. The majority (63%) worked solely from home, used a laptop more frequently than a desktop computer, and worked a greater number of hours. Almost half (48%) did not have a dedicated home workspace. More respondents reported their university workspace (72%) was more comfortable than their home workspace (51.2%) (p < 0.0001). Prevalence of computer-related MSS was 83% : neck (62%), shoulder (57%), lower back (47%). Laptop-related MSS was reported more frequently (82%) than desktop-related MSS (65%) (p < 0.05). Computer-related MSS was associated with workspace, equipment at home, laptop use, female gender, and righthandedness (p < 0.05). A reduction in non-work-related activities (35%), work activities (18%) and seeking medical attention (24%) was reported.

CONCLUSION

The prevalence of computer-related MSS was high and associated with remote working. Further studies that aim to mitigate the risks of computer-related MSS in those working remotely or in hybrid models are required.

The impact of time spent working from home on affective commitment in the workplace: The mediating role of social relationships and collective aims

Introduction

Working from home has become increasingly prevalent due to the COVID-19 pandemic, creating new challenges for organizations and employees. According to the latent deprivation model proposed by Jahoda, work provides latent benefits alongside its material rewards, and losing such benefits leads to a decline in well-being. Organizational affective commitment, or affective commitment within the organization, is a prominent concept in organizational psychology that is linked to lower workforce fluctuation and increased work performance. The present research examined the impact of time spent working from home on affective commitment by examining Jahoda's "latent functions," including social contact and collective purpose, representing an innovative application of the latent deprivation model in the context of home office.

Methods

Using an online questionnaire, we collected data from 456 participants (239 female and 217 male) who had been employed for at least 2 years and who had spent a proportion of their time working from home in March and April 2021. The data were analyzed using a path model, in which the potential adverse effect of time spent in home office on affective commitment to the workplace was mitigated by latent functions.

Results

Specifically, we found that more time spent in home office was associated with a decrease in social contact, the impact of which on affective commitment was mediated through the perception of collective purpose.

Discussion

Our findings emphasize the role of the latent benefits of work experienced by employees even when working from home, and the role of those benefits in supporting employees' commitment to the workplace. We argue that a deeper understanding of such factors is vital, as working from home is expected to remain widespread even after the pandemic.

The effects of dual screen layout on neck-shoulder muscle activity and head-neck posture variability during computer tasks

BACKGROUND

Larger dual screens have been widely used during office work and their biomechanical exposure should be explored.

OBJECTIVE

To investigate the biomechanical effect of two dual screen layouts on neck-shoulder muscle activity and the variability of head-neck posture in computer users.

METHODS

A preliminary study of the user-preferred dual screen angles was carried out in V-shaped and L-shaped layouts. Twenty healthy participants aged 19 to 26 years were recruited and assigned to perform reading, typing, and searching tasks for 30 minutes in both workstation layouts. Electromyography was measured at bilateral cervical erector spinae (CES), sternocleidomastoid (SCM), and upper trapezius (UT). The head-neck lateral bending, rotation, and flexion angles were recorded. The visual analog scale (VAS) was used to evaluate visual strain.

RESULTS

The muscle activity at the left UT and right CES sites when using the V-shaped layout was significantly higher than the L-shaped. There were significant differences in head-neck rotation and flexion angles between the two layouts in reading and typing tasks. In the searching task, there was no significant difference in the head-neck rotation and flexion angles between the two layouts. The visual strain score was significantly higher in the V-shaped layout.

CONCLUSION

The CES and UT muscles displayed higher levels of activation while using the V-shaped layout in comparison to the L-shaped layout. The head-neck rotation and flexion angles differed due to varied types of work when using V-shaped and L-shaped layouts.

Telework quality and employee well-being: Lessons learned from the COVID-19 pandemic in Italy

The coronavirus disease 2019 (COVID-19) forced organisations to implement intensive telework for many of their workers overnight. This scenario was completely new, and the emergency caused by COVID-19 created the possibility of experimenting with new ways of working with an unknown impact on employee well-being. Drawing on previous literature, we defined a model of telework quality consisting of the following four core domains: agile offices within organisations, functional remote workstations, flex-time and engaging management. We identified two high-quality and low-quality telework profiles using latent profile analysis on a data sample of 2295 insurance and financial sector employees. Demographic, occupational and procedural characteristics were associated with the probability of being in the positive or negative profiles. Our results showed that employees' emotional exhaustion and work engagement levels were related to telework quality. This study suggests that organisations need to consider the quality of telework to effectively adopt new ways of working that foster employee well-being.

Evidence-Based Strategies for Improving Occupational Safety and Health Among Teleworkers During and After the Coronavirus Pandemic

OBJECTIVE

To review practical, evidence-based strategies that may be implemented to promote teleworker safety, health, and well-being during and after the coronavirus pandemic of 2019 (COVID-19).

BACKGROUND

The prevalence of telework has increased due to COVID-19. The upsurge brings with it challenges, including limited face-to-face interaction with colleagues and supervisors, reduced access to ergonomics information and resources, increased social isolation, and blurred role definitions, which may adversely affect teleworker safety, health, and well-being.

METHOD

Evidence-based strategies for improving occupational safety, health, and well-being among teleworkers were synthesized in a narrative-based review to address common challenges associated with telework considering circumstances unique to the COVID-19 pandemic.

RESULTS

Interventions aimed at increasing worker motivation to engage in safe and healthy behaviors via enhanced safety leadership, managing role boundaries to reduce occupational safety and health risks, and redesigning work to strengthen interpersonal interactions, interdependence, as well as workers' initiation have been supported in the literature.

APPLICATION

This review provides practical guidance for group-level supervisors, occupational safety and health managers, and organizational leaders responsible for promoting health and safety among employees despite challenges associated with an increase in telework.

Criteria and Guidelines for Human-Centered Work Design in a Digitally Transformed World of Work: Findings from a Formal Consensus Process

With the increasing digital transformation, work tasks are changing-in some cases, significantly. Our study addresses the question of whether the established criteria for work design are still sufficient or if they should get updated and additional criteria become necessary in the context of digitalization. In a multistage consensus process involving interdisciplinary groups of experts, we have identified specific criteria for the humane design of work in a world increasingly permeated by digitalized work tools. Starting with an expert workshop using a combined nominal group/focus group technique, followed by a real-time Delphi study, a content analysis and a five-stage peer comment process, we detected 13 criteria and 38 design guidelines for human-centered work in digital transformation. Mapping these with established criteria, it became apparent that some established criteria have experienced a new dynamic because of the digital transformation. For other criteria, a need for digitization-sensitive design is discernible. In addition, criteria have emerged whose necessity is rooted in the digital transformation. A diffusion and stronger interconnection of the various levels of the work system in connection with the digital transformation of work is apparent.

What works to reduce sedentary behavior in the office, and could these intervention components transfer to the home working environment?: A rapid review and transferability appraisal

Background

Working patterns have changed dramatically due to COVID-19, with many workers now spending at least a portion of their working week at home. The office environment was already associated with high levels of sedentary behavior, and there is emerging evidence that working at home further elevates these levels. The aim of this rapid review (PROSPERO CRD42021278539) was to build on existing evidence to identify what works to reduce sedentary behavior in an office environment, and consider whether these could be transferable to support those working at home.

Methods

The results of a systematic search of databases CENTRAL, MEDLINE, Embase, PsycInfo, CINHAL, and SportDiscus from 10 August 2017 to 6 September 2021 were added to the references included in a 2018 Cochrane review of office based sedentary interventions. These references were screened and controlled peer-reviewed English language studies demonstrating a beneficial direction of effect for office-based interventions on sedentary behavior outcomes in healthy adults were included. For each study, two of five authors screened the title and abstract, the full-texts, undertook data extraction, and assessed risk of bias on the included studies. Informed by the Behavior Change Wheel, the most commonly used intervention functions and behavior change techniques were identified from the extracted data. Finally, a sample of common intervention strategies were evaluated by the researchers and stakeholders for potential transferability to the working at home environment.

Results

Twenty-two studies including 29 interventions showing a beneficial direction of effect on sedentary outcomes were included. The most commonly used intervention functions were training (n = 21), environmental restructuring (n = 21), education (n = 15), and enablement (n = 15). Within these the commonly used behavior change techniques were instructions on how to perform the behavior (n = 21), adding objects to the environment (n = 20), and restructuring the physical environment (n = 19). Those strategies with the most promise for transferring to the home environment included education materials, use of role models, incentives, and prompts.

Conclusions

This review has characterized interventions that show a beneficial direction of effect to reduce office sedentary behavior, and identified promising strategies to support workers in the home environment as the world adapts to a new working landscape.Systematic Review Registration: https://www.crd.york.ac.uk/prospero/display_record.php?ID=CRD42021278539, identifier CRD42021278539.

Ergonomic and psychosocial risks related to musculoskeletal problems among Brazilian labor judges in telework during the COVID-19 pandemic

AbstractObjectives. The aim of this study was to evaluate the ergonomic and psychosocial risks in telework and their relationship with musculoskeletal problems in Brazilian labor judges during the COVID-19 pandemic. Methods. A cross-sectional study was conducted with 119 participants. The data were collected through a sociodemographic and occupational questionnaire, from the Brazilian versions of the Maastricht Upper Extremity Questionnaire (MUEQ-Br revised), the Rapid Office Strain Assessment (ROSA-Br) and the Nordic Musculoskeletal Questionnaire (NMQ), added to a numerical pain scale. Results. According to ROSA-Br, 47.06% of the participants showed an outcome where it is considered that there is a need for immediate intervention in the workplace. The results of ROSA-Br and MUEQ-Br revised presented a significant correlation with the intensity of complaints in the neck and shoulders in the last 12 months and in the last seven days. The total score of MUEQ-Br revised presented more important correlations with problems in these body regions and with the intensity of complaints in the upper back, wrists/hands and lower back in both periods. Conclusions. Companies should propose ways to assess the ergonomic and psychosocial risks among their employees in telework as a way to prevent the occurrence of musculoskeletal problems.

Difficulties experienced by managers in the coordination of teams working from home: an exploratory study considering the COVID-19 pandemic

Purpose

This research aims to analyse difficulties experienced by Brazilian managers in coordinating teams working from home during the coronavirus disease (2019) COVID-19 pandemic.

Design/methodology/approach

The methodological strategy used was a survey with 39 managers who led teams working from home during the COVID-19 pandemic. Seven difficulties indicated by current literature were analysed using a fuzzy scale. First, a hierarchical cluster analysis (HCA) approach was used to group managers according to managers' similarities and capacity to infer the difficulties. Responses of each group identified were weighted considering the capacity to assess the theme. In the sequence, data were analysed via frequencies and the fuzzy technique for order of preference by similarity to ideal solution (TOPSIS) approach and difficulties were ordered.

Findings

Comparatively, the main difficulties evidenced are (1) to reconcile personal and professional life tasks in the same place; (2) to motivate collaborators in a period when social isolation affect employee's mental health and (3) to keep team members integrated and working within the activities scope in a virtual environment.

Originality/value

The findings present in this paper contribute to theory and practice. For theory, this article contributes to the knowledge on WFH and leadership, evidencing in a comparatively way the difficulties that are experienced by managers during the COVID-19 pandemic. Researchers in future studies can better analyse these difficulties. For practice, managers who conduct managers' teams remotely can use the information to analyse teams' practices and improve performance critically. This was an atypical moment of humanity, and different aspects need to be considered by managers compared with previous periods.

Virtual office intervention effectiveness: A systems approach

BACKGROUND

Virtual office work, or telework/remote work, has existed since the 1970s due to the widespread availability of new technologies. Despite a dramatic increase in remote office work, few studies have examined its long-term effects on work environments and worker well-being.

OBJECTIVE

A prospective field intervention study was undertaken to examine the effects of a Virtual Office program on office workers' psychosocial perceptions, mental and physical well-being, workplace satisfaction, and performance.

METHOD

A large public service organization undertook a 12-month Virtual Office (VO) pilot program using a systems approach. The study included 137 VO employees (intervention condition), and 85 Conventional Office (CO) employees (control condition). The VO intervention used a work system approach consisting of establishing a steering committee, training programs, and VO resource website. Employee survey measures and follow-up focus group observations were used to examine the impact of the VO intervention.

RESULTS

Virtual office participants reported higher job control, group interactions and cohesiveness, and quality of supervision than the CO participants. VO participants reported lower upper body musculoskeletal symptoms and physical/mental stress than CO participants. VO participants reported higher performance (customer satisfaction) than the CO participants.

CONCLUSION

The study findings were sufficiently positive to provide a basis for work organizations to undertake similar pilot programs. Consideration of work system factors when designing an effective VO program can benefit employee's well-being and performance. The rationale for implementing VO programs is underscored by the current COVID-19 pandemic. VO work will continue to some degree for the foreseeable future.

Telework during the COVID-19 pandemic: Ergonomic and psychosocial risks among Brazilian labor justice workers

BACKGROUND

The imposition of telework by the COVID-19 pandemic represented a challenge for companies and workers with regard to the management and organization of the workplace at home.

OBJECTIVES

To evaluate the ergonomic risks, psychosocial factors and musculoskeletal symptoms as well as the relationships between these variables in employees of a Brazilian labor judiciary unit.

METHODS

A cross-sectional study was carried out with 55 employees who had their workstations evaluated by means of the Rapid Office Strain Assessment (ROSA-Br) and answered a questionnaire of sociodemographic and occupational characterization, the dimensions of workstation and posture of the Maastricht Upper Extremity Questionnaire (MUEQ-Br-revised), the short version of the Job Stress Scale and the Nordic Musculoskeletal Questionnaire (NMQ).

RESULTS

The workstations evaluations by ROSA-Br and MUEQ-Br-revised showed a strong correlation between themselves and to body posture, but they were not related to the occurrence of musculoskeletal symptoms. Body posture and demands were correlated to each other and with to occurrence of musculoskeletal symptoms. Shoulders, neck and wrists / hands were the most affected body regions.

CONCLUSIONS

Companies that adopt teleworking for their employees must be aware of working conditions at home, including the workload, and offer adequate support in order to prevent the occurrence of musculoskeletal problems.

Telework benefits and associated health problems during the long COVID-19 era

BACKGROUND

Teleworking became a necessary practice as an alternative to office work during the long COVID-19 era.

OBJECTIVES

To recognize the telework associated benefits and health problems and to assess the relationship between some teleworkers' characteristics, their health problems with job satisfaction and recuperation for promoting telework practices.

METHODS

A cross-sectional online survey was conducted among employees working remotely in different work sectors using a questionnaire assessing job satisfaction and recuperation.

RESULTS

Telework benefits included saving time and money (89.3%), minimizing the COVID-19 spread (86.9%), and balancing of work and life (63.4%). Telework associated health problems included musculoskeletal (78.2%), work-related stress (65.9%), and visual problems (47%). Telework job satisfaction was significantly higher among married male workers, working less than 40hs/week, and with previous remote working experience before COVID-19. On the other hand, married female teleworkers working more than 40hs/week and without previous remote working experience before COVID-19 had significantly more perceived fatigue and less recuperation. All teleworkers with reported health problems showed significantly more perceived fatigue and less recuperation.

CONCLUSIONS

More than half of the participants recommended continuing teleworking post-COVID-19 due to its benefits on their working and social life. Telework would enables the employers to adapt and satisfy the teleworkers' expectations to maintain their work and productivity.

Measuring pandemic home-work conditions to determine ergonomic recommendation relevance

BACKGROUND

Computer-intensive office work associations with health challenges may intensify following COVID-19 pandemic-related changes to home-based office work.

OBJECTIVE

To determine working conditions, perception and physical elements affecting health after pivoting to full time home-work.

METHODS

An online questionnaire addressed physical, productivity, motivation, and work-practice factors. Photos of the worker in their home-work environment showed side and front-back perspectives.

RESULTS

Sixteen questionnaires were received, and 12 respondents supplied photos. Home and office workplace differences varied. Ten felt productivity was affected, most often positively. Four noted increased pain or fatigue intensity, particularly in the eyes, neck / head, lower back, and shoulders. Working posture was not optimal; six didn't use traditional chair-sitting for up to half the day. Forward and backward trunk inclination accounted for at least 10% of the workday for 12 respondents; lateral inclination affected ten and eight had unsupported legs. Fifteen used an adjustable chair, but photos revealed ergonomic recommendations were not consistently followed. Fourteen participants communicated regularly by telephone, eight only for moderate duration and ten using adapted telephone equipment. Half of the ROSA scores were high.

CONCLUSIONS

Workers forced into telework during the pandemic experience positive and negative impacts. Postures vary more than in offices, potentially increasing health risk.

Almost a year in: Virtual offices remained an ergonomic trouble spot

BACKGROUND

Many individuals continued to work from home even after nearly 9 months since the COVID-19 pandemic started in spring of 2020.

OBJECTIVE

To conduct a follow-up survey of the faculty and staff of a large Midwest university to determine whether there had been any changes to their home work environment and health outcomes since a prior survey conducted at the start of the pandemic in spring of 2020.

METHODS

An electronic survey was sent out to all employees, staff, and administration (approximately 10,350 individuals) and was completed by 1,135 individuals.

RESULTS

It was found that not much had changed after nearly 9 months of working at home. Faculty and staff continued to primarily use laptops without an external keyboard, monitor or mouse. Few participants reported using chairs with adjustable armrests. These conditions continued to result in high levels of body discomfort (49% neck and head, 45% low back, and 62% upper back and shoulders having moderate to severe pain).

CONCLUSION

If workers are going to continue to work from home, companies will need to accommodate them with more than a laptop, and should include an external keyboard, monitor, and mouse.

Ergonomic lighting considerations for the home office workplace

BACKGROUND: The COVID-19 pandemic has resulted in a large increase in the use of the home office environment. Compared to traditional commercial offices, home offices typically have more variable lighting conditions that can affect the worker’s performance and well-being. OBJECTIVE: To review and discuss various lighting sources and their ergonomic impacts on the population of office employees now working from home. Specifically addressing the impacts of electronic light from screens, daylight, and task lighting’s impact on health and well-being in the frame of the COVID-19 pandemic. METHODS: Over 75 ergonomic and lighting literature publications covering various work environments were reviewed, with a focus on the health effects of screen light, daylight, and task light. RESULTS: Resulting from the literature review, design recommendations regarding the safety and health of home office lighting conditions are discussed. CONCLUSION: As COVID-19 continues to encourage remote working, individuals will be exposed to daylight and screen light in different ways compared to a traditional office environment. The impact of these different lighting conditions should be further studied to understand best design and well-being practices.

Impact of workplace displacement during a natural disaster on computer performance metrics: A 2-year interrupted time series analysis

BACKGROUND:

Remote working may enhance company resiliency during natural disasters and other events causing workplace displacement.

OBJECTIVE:

We conducted an interrupted time series analysis to investigate the impact of Hurricane Harvey on employee computer use during and after a seven-month displacement period from the physical workplace.

METHODS:

Ergonomic software was used to collect information on employees’ computer usage.

RESULTS:

Although there was no change in total computer use in response to the hurricane (β 0.25), active computer use significantly declined (β –0.90). All measured computer use behaviors returned to baseline prior to the complete return to the physical workspace.

CONCLUSION:

Despite a transient period of reduced activity during closure of the workplace building, productivity returned to normal prior to the employees’ return to a commercial workspace. The ability to work remotely may improve resiliency of employees to perform workplace tasks during events causing workplace displacement.

The role of trataka in ameliorating visual strain and promoting psychological well-being during prolonged use of digital displays: A randomized controlled trial

BACKGROUND: The prolonged usage of digital displays leads to visual strain and, in turn, impairs psychological well-being. The practice of Yoga is said to enhance psychological functions and reduce visual strain. OBJECTIVE: The present study assessed the effect of the trataka (Yogic visual concentration) practice on the visual strain, mind-wandering, and mindfulness. METHODS: One hundred six volunteers equally distributed in the experimental and control groups completed the study. Visual Fatigue Scale (VFS), visual symptoms checklist (VSC), mind-wandering questionnaire (MWQ), and State Mindfulness Attention Awareness Scale (SMAAS) were administered at baseline and at the end of two weeks. RESULTS: All variables were similar at the baseline in both groups, and significant differences were noted at the end of two weeks between both groups. There was a significant reduction in VFS and VSC scores, MWQ, along with an increase in SMAAS scores in the experimental group. Although there were significant changes in VFS, MWQ, and SMAAS in the control group, the magnitude of change was minimal. CONCLUSIONS: The practice of trataka was found to reduce the visual strain, mind wandering while improving the state mindfulness. The practice can be implemented to mitigate visual strain and associated psychological implications due to prolonged exposure to digital displays, which has increased during the COVID-19 pandemic.

Efficacy of an ergonomics intervention for remote college students

BACKGROUND: The COVID-19 pandemic caused a rapid adaptation of online education, requiring university students to complete their schoolwork remotely. There is a gap in the evidence-based literature regarding these novel home workstations and the potential to help students understand ergonomics and adjust their workstations. OBJECTIVES: We aimed to determine if a remote ergonomics intervention would encourage students to make improvements to their workstation and increase their knowledge of ergonomics. METHODS: Participants completed an ergonomics quiz, workstation evaluation, activity time log, and photographs of their workstation. There were three randomly assigned groups, the control group of 26 participants and the first and second intervention groups with 25 participants each. The first and second intervention groups received information sheets regarding proper workstations. The second intervention group was also required to participate in an ergonomics workshop. Six weeks after receiving the interventions, the control group and two intervention groups completed the materials once again. Eight participants from the control group, 12 from the information intervention group, and 14 from the participatory intervention group completed the study. RESULTS: One-way ANOVA tests between the three groups suggest there was no significant difference in ergonomic knowledge or changes made to workstations. However, the remote participatory ergonomics group increased their level of knowledge about ergonomics. CONCLUSIONS: An ergonomics intervention did not impact one group to change their workstation more than others in six weeks. Future studies on this topic should be conducted over a longer amount of time and with more participants to allow for more opportunities for behavior and workstation changes.

The virtual office: A perspective from college students

BACKGROUND: As the COVID-19 pandemic took root in the United States, most universities quickly transitioned to online and remained there through spring 2021. OBJECTIVE: The study objective was to identify the impact of the switch to online on student home offices and corresponding health outcomes. METHODS: An online survey was sent out to all student at a large Midwest university to assess the work practices and health outcomes. RESULTS: In total, 1074 responses were completed. The shift to online not only resulted in most students utilizing laptop computers without external monitors, keyboards, or mouse input devices, but also a major increase in the amount of time spent using technology (on average 31 to 40 hours per week). The amount of severe to extreme discomfort in the neck, shoulder, upper back, and lower back was alarming (above 41%). CONCLUSION: The home offices of students were often sub-optimal, indicating the need to educate university students.

Trends in remote work: A science mapping study

BACKGROUND: The COVID-19 pandemic made workers suddenly change their routines and several companies adopted a remote work modality. This change quickly started to be analysed in academic literature. OBJECTIVE: This study aimed to perform a scientific mapping on the theme “remote work” to highlight the prominent themes associated with the subject for 2020 and 2021, covering the influence of the COVID-19 pandemic. Identifying mainly the “motor themes”, this study contributes to identify themes developed and relevant to the subjects analyzed. METHODS: An initial sample of 479 articles published in the analyzed period was listed from the Web of Science database. After analysing these articles, 186 were selected and were analyzed by Scimat software. Journals and references were also analyzed. RESULTS: The centrality and density indexes of the sub-themes “job-satisfaction” and “flexible-work” were more evidenced in the analysis, enabling the classification of these sub-themes directly as “motor themes”. Regarding the density index of the sub-theme, the classification “stress” was less seen. After a careful analysis of the articles content, it was verified that this is also a “motor theme”. CONCLUSIONS: Considering the three defined “motor themes”, they can be considered the most developed and important sub-themes of study in this field and, therefore, need to be well understood by new researchers in the field. In addition, these findings show that the mentioned sub-themes must be focused on by managers, considering the relevance that the literature attributes to them.

How does the working environment transition impact perceived work-related quality of life for postsecondary teachers within the United States?

BACKGROUND: The COVID-19 pandemic has profoundly affected societal norms and shifted much of the workforce in the United States to a virtual landscape. Working and learning from home (or “remotely”) has become common in nearly every field, including higher level education. Each institution has implemented policies regarding remote work, and with the different policies educators are confronted with different conditions which affect their perceived level of stress and quality of working life. OBJECTIVE: The objective of this study is to examine how the transition to working from home contributes to work-related stress and perceived quality of life among postsecondary educators during the first year of COVID-19 related institutional working policies. METHOD: The study used a cross-sectional survey design. The survey was distributed online using email and social media to 1,575 postsecondary teachers in all four regions of the United States between February and March 2021. The survey collected demographic and institutional policy information related to remote work, in addition to the Work-Related Quality of Life Survey which gathers data on indicators of general well-being, job satisfaction, perceived control at work, perceived stress at work, working conditions, and work-life balance. RESULTS: Data was analyzed from 222 (14% response rate) respondents; 49% worked remotely full-time, 47% worked on a hybrid schedule (part-time remote, part-time on campus), and 4% were on campus full-time. The findings suggest that postsecondary teachers who worked in a hybrid program throughout 2020 felt they had more control at work and a higher overall quality of working life, while those who worked remote only or on-campus only felt more stress at work. The results also suggest that less time spent working from home contributes to higher stress and the perception of decreased control at work. CONCLUSIONS: Based on the survey results, remote working policies in higher education institutions have an impact on work-related quality of life and stress felt by their faculty. These findings can be used to guide the implementation of work-from-home or return-to-campus policies.

Pandemic-Related Challenges and Organizational Support Among Personnel in Canada's Defense Establishment

In the final week of March 2020, 2.8 million Canadians were away from their usual places of work and engaging in remote and/or telework to mitigate the spread of COVID-19 (Statistics Canada, 2020). The Government of Canada's Department of National Defence (DND) and the Canadian Armed Forces (CAF) were no exception, with most members from the regular force (Reg F), the primary reserve force (P Res), and the DND public service (DND PS) working from home. The COVID-19 Defence Team Survey was administered from April 29th, 2020, and May 22nd, 2020, to gain insight into work, health, and family-related challenges since the onset of the pandemic and change in work arrangements. Responses from five open-ended questions were qualitatively analyzed to determine general themes of concern regarding work, personal, and family related challenges, stress-management and coping strategies, and recommendations for improving the work situation and personal well-being. Given the different roles and conditions of employment, responses of the different groups or “components” of respondents (Reg F, P Res, DND PS) were compared to identify common and unique challenges to inform targeted organizational responses. A total of 26,207 members (Reg F = 13,668, 52.2%; P Res = 5,052, 19.3%; DND PS = 7,487, 28.6%) responded to the survey's five open-ended questions, which yielded a total of 75,000 open-ended responses. When asked about work-related challenges, respondents' most common challenges included dissatisfaction with technology/software, work arrangements, ergonomics, work-life balance, communication within the organization, and the uncertainties regarding career development. In terms of personal and/or family-related challenges, the most common challenges included social isolation, the impact of the pandemic on mental health, school closures and homeschooling, caring for vulnerable family members, and childcare concerns. The most common stress-management and coping strategies included exercise, spending time outdoors, communicating or spending time with family members, household chores/projects, mind-body wellness exercises, and playing games. The most common recommendations made by respondents to improve their work- or personal-related situations included improving technological capabilities, streamlining communication, providing hardware and software necessary to ensure comfortable ergonomics, the provision of flexibility in terms of telework schedules, return-to-work decisions, and the expansion of benefits and access to childcare services. In terms of differences among the components, DND PS personnel were most likely to report dissatisfaction with technological changes and ergonomics, and to recommend improving these technological limitations to maximize productivity. Reg F members, on the other hand, were most likely to recommend increased support and access to childcare, and both Reg F and P Res members were more likely to mention that increased benefits and entitlements in response to the COVID-19 pandemic would be ameliorative. The results of this study highlight several important facts about the impact of the COVID-19 pandemic on personnel working in large, diverse organizations. For example, advancements in organizational technological capabilities were highlighted herein, and these are likely to grow to maintain productivity should remote work come to be used more extensively in the long-term. This study also highlighted the importance of flexibility and accommodation in relation to individual needs – a trend that was already underway but has taken on greater relevance and urgency in light of the pandemic. This is clearly essential to the organization's role in supporting the well-being of personnel and their families. Clear and streamlined communication regarding organizational changes and support services is also essential to minimize uncertainty and to provide useful supports for coping with this and other stressful situations.

COVID-19, Telecommuting, and (Virtual) Sickness Presenteeism: Working From Home While Ill During a Pandemic

This study explored (virtual) sickness presenteeism in the context of the COVID-19 pandemic. Using qualitative data from 505 members of the German working population, it investigates how working from home, which rapidly increased because of the COVID-19 outbreak, is perceived with regard to the pandemic. The study explored how this development affects the decision to show absence or presence in case of illness. More than 1,300 responses to different open-end questions by presenteeists and non-presenteeists were analyzed. The findings suggest that many previously identified reasons for deciding for or against presenteeism are still applicable. However, noteworthy differences with regard to both telecommuting and the pandemic occurred. Virtual sickness presenteeism seems to be strongly encouraged by the possibility to adjust working conditions at home. Additionally, COVID-19 has affected the perceptions of health at work. The study contributes to a more in-depth understanding of (virtual) sickness presenteeism during a global pandemic. Six propositions for future research are developed, and the importance of context for the consequences of virtual sickness presenteeism is discussed.

Challenges for Workplace Risk Assessment in Home Offices-Results from a Qualitative Descriptive Study on Working Life during the First Wave of the COVID-19 Pandemic in Latvia

Epidemiological restrictions due to the COVID-19 pandemic have raised legal and practical questions related to the provision of workplace risk assessment in home offices of teleworkers. The objective of this qualitative study was to analyze practical experience of employers and occupational safety and health experts performing workplace risk assessment in Latvia during the first wave of the COVID-19 pandemic. Our findings suggest that employers have not sufficiently implemented their legal obligations related to workplace risk assessment which can result in an increased number of physical and mental health problems of teleworkers in the short term and in the future. Work from home has shown how different working conditions can be for the same type of work (office work); therefore, the promotion of personalized workplace risk assessment should be encouraged. Even if virtual workplace visits using photos and videos are not the traditional way the workplace risk assessment should be done, it is effective; workers who report that their employers assessed their working conditions report fewer health effects. The experience of workers in participation in workplace risk assessment for telework might change the level and role of worker participation in the management of health and safety hazards at work in general.

Psychophysiological Reactivity, Postures and Movements among Academic Staff: A Comparison between Teleworking Days and Office Days

The aim of this study was to determine if psychophysiological activity, postures and movements differ during telework (i.e., work performed at home) and work performed at the conventional office. We performed twenty-four-hour pulse recordings and accelerometry measurements on 23 academic teaching and research staff during five consecutive workdays, with at least one day of telework. Additionally, we conducted salivary sampling during one day of telework, and one day of office work. Heart rate and heart rate variability indices, postural exposure and cortisol concentration were analyzed using repeated measures analysis of variance with Workplace and Time (i.e., before, during and after workhours) as within-subject effects. We found a significant interaction effect of Workplace and Time in heart rate variability indices and in the number of transitions between seated and standing postures. This shows more parasympathetic activity among academic teleworkers during telework than office work, which may indicate more relaxation during telework. They had an overall sedentary behavior at both workplaces but switched between sitting and standing more often during telework, which may be beneficial for their health.

A systematic review on the impacts of Covid-19 on work: Contributions and a path forward from the perspectives of ergonomics and psychodynamics of work

Work is a major issue in the discussions on the Covid-19 pandemic, whose consequences impair the capacities of workers at all organizational levels and impose unexpected challenges on managers. Nevertheless, the scientific literature still lacks an overview of how researchers have been covering the issue. This article presents a systematic review to investigate the impact of Covid-19 on work and workers of all occupations, reveal research gaps, and help managers to adapt to organizations amid the pandemic. This review is based on a sample of 258 papers from Web of Science and Scopus databases. Quantitative and qualitative analysis indicated a vast majority of studies focused on frontline healthcare workers and a lack of empirical investigation on managers' work. We show how literature has been addressing different aspects of work (e.g., workers' health, working conditions, procedures, protection equipment, remote working, etc.) in the various economic sectors. We discuss the results in light of ergonomics and psychodynamics of work, two disciplines that conceive work and organization as intimately connected, and that can assist managers in meeting the difficulties brought by the pandemic. We highlight that considering the construction of health, interindividual variability, subjective relation to work, supportive workplace environment, and organizational and individual capabilities can play a key role in successfully adapting and transforming organizations in the current scenario.

A heuristic international glimpse at SARS-CoV-2 effects on work-home equilibrium and women

This article takes a condensed look at the impact that SARS-CoV-2 has had on the work-life balance of women engineers across the world in industry, military and academia. The same impact has been felt by all women, not only in science, as it is this gender status that inevitably ties women together, facing the same challenges, and cannot be separated by category of employment, or lack thereof. Studies from around the world give us insight into how the pandemic has instigated changes and influenced choices made between work and domestic demands. Globally, women are burdened with challenges that may compromise their progression in male-dominated fields, such as engineering. Taking a glimpse at this issue for women through an international lens, we identify potential human factors methods to respond to this global problem, offering tools and forewarnings for improving our efforts in designing for, and maintaining equilibrium for women in engineering, technology, academia, and beyond.

An assessment of ergonomic issues in the home offices of university employees sent home due to the COVID-19 pandemic

BACKGROUND

As millions of workers have shifted to telework, special accommodations for workers with respect to ergonomics may be required to ensure the workforce remains healthy.

METHODS

A survey about home office ergonomics and discomfort was sent to faculty, staff, and administrators by email and was completed by 843 individuals.

RESULTS

Over 40%of the participants reported moderate to severe discomfort (severe low/middle back pain, moderate discomfort in eyes/neck/head, and discomfort in the upper back/shoulders). Laptops (always and often) were widely used (85%) with most using the laptop monitor (55%) of all respondents. Further, less than 45%of the seating conditions were reported as having adjustable arm rests.

CONCLUSION

As teleworking in makeshift offices becomes more common, the risk of significant discomfort and potentially more serious musculoskeletal disorders may result from poor static postures. Companies may need to accommodate workers by allowing them to take home office chairs, external monitors, keyboards, and mice as laptops are insufficient, ergonomically.

Learning to work from home: experience of Australian workers and organizational representatives during the first Covid-19 lockdowns

Purpose

This paper aims to provide a snapshot of workers’ experience while working from home (WFH) during the Australian lockdown in the middle of the Covid-19 pandemic. It focuses on lessons to inform organizations, employees and the design of the workspaces post-2020, human, organizational and environmental considerations may affect satisfaction, productivity and health.

Design/methodology/approach

Two separate surveys were designed for this study to target Australian organizations and knowledge workers. Participants included 28 organizations and 301 employees, and descriptive and correlational analyses were conducted.

Findings

Organizations stated productivity losses, maintaining culture and workplace health and safety concerns with WFH setup while employees were more concerned about their social interactions, internet connectivity and increased workload. Employees also found the social aspects of WFH challenging and disclosed that face-to-face interactions with their colleagues was the most important reason they wanted to return to the office. High level of trust and value was reported amongst the organizations and workers.

Originality/value

In the scarcity of academic literature around negative and positives of the WFH experiment during the COVID-19 pandemic, the main sources of information have been industry-focused reports. This study aims to contribute to this knowledge gap by identifying positives and negative aspects of WFH during the first wave of lockdowns in Australia in 2020 from the organization and workers’ perspective, including human, organizational and environmental considerations.

Working from home during the COVID-19 outbreak in Sweden: effects on 24-h time-use in office workers

Background

The COVID-19 pandemic has triggered national recommendations encouraging people to work from home (WFH), but the possible impact of WFH on physical behaviors is unknown. This study aimed to determine the extent to which the 24-h allocation of time to different physical behaviors changes between days working at the office (WAO) and days WFH in office workers during the pandemic.

Methods

Data were collected on 27 office workers with full-time employment at a Swedish municipal division during the COVID-19 outbreak in May–July 2020. A thigh-worn accelerometer (Axivity) was used to assess physical behavior (sedentary, stand, move) during seven consecutive days. A diary was used to identify periods of work, leisure and sleep. 24-h compositions of sedentary, standing and moving behaviors during work and non-work time were examined using Compositional data analysis (CoDA), and differences between days WAO and days WFH were determined using repeated measures ANOVA.

Results

Days WFH were associated with more time spent sleeping relative to awake, and the effect size was large (F = 7.4; p = 0.01; η_p² = 0.22). The increase (34 min) in sleep time during WFH occurred at the expense of a reduction in work and leisure time by 26 min and 7 min, respectively. Sedentary, standing and moving behaviors did not change markedly during days WFH compared to days WAO.

Conclusion

Days working from home during the COVID-19 pandemic in Sweden were associated with longer duration of sleep than days working at the office. This behavioral change may be beneficial to health.

Supplementary Information

The online version contains supplementary material available at 10.1186/s12889-021-10582-6.

Human factors and ergonomics in the context of COVID-19: Planning for concepts insertion in a productive systems discipline

BACKGROUND: The COVID-19 pandemic is challenging companies worldwide and undergraduate courses need to consider this context within their disciplines, especially regarding human factors and ergonomics. For this, professors should plan how to insert this knowledge into the program content of their discipline. OBJECTIVE: This commentary aims to present how this insertion will be conducted in the second academic semester of 2020 in the discipline “Productive Systems” of the mechanical engineering undergraduate course offered by a Brazilian university. METHODS: This commentary is based on the authors’ points of view and experiences. However, the presented discussion is based on institutional websites and international articles. RESULTS: It is possible to verify that human factors and ergonomic aspects related to the pandemic can be debated in several topics of the analyzed discipline. CONCLUSIONS: Besides presenting the planning of inserting these aspects, this commentary expands the debates on the subject.