Reopening Oral Health Services during the COVID-19 Pandemic through a Knowledge Exchange Coalition

Iranian experts' perspectives on facilitators and barriers influencing the infectious disease knowledge network: A qualitative study

BACKGROUND

Knowledge networks, such as Communities of Practice (CoP), are essential elements of knowledge management. They play a crucial role in assimilating various knowledge domains and converting individual knowledge into collective knowledge. This study aimed to assess the concept of knowledge networks and identify facilitators and barriers influencing knowledge sharing in infectious diseases, according to Iranian experts.

METHODS

This qualitative study employed content analysis and used purposive and snowball sampling. The data were collected via online or face-to-face interviews with 25 participants with diverse expertise in infectious diseases (both clinical and non-clinical), epidemiology, knowledge management, and knowledge-based business management in Iran. The thematic analysis technique was used to code the interviews, and the collected data were analyzed using MAXQDA 20 software.

RESULTS

Thematic analysis of the interviews led to 437 codes. These codes were categorized into two groups: facilitators and barriers. The facilitators shaping the knowledge network for infectious diseases were classified into three main categories: individual factors, organizational factors, and communication mechanisms. Individual factors involved two themes: strengthening knowledge exchange between experts in infectious diseases and personal characteristics such as the criteria for network membership. Organizational factors comprised three themes: organizational and trans-organizational factors, management strategies, and interactions with non-governmental sectors. Communication mechanisms included two themes: the use of information technology and knowledge brokers. In addition, three important challenges were identified as barriers influencing the knowledge network: administration and policy-making, organizational and trans-organizational, and personal challenges.

CONCLUSIONS

Several facilitators and barriers influence the formation of an infectious disease knowledge network, which must be addressed to ensure its effectiveness, development, and long-term sustainability. Addressing these factors will enable the network to effectively integrate diverse knowledge and contribute to advancing infectious disease management.

Canadian dental hygienists' experiences and perceptions of regulatory guidelines during the COVID-19 pandemic: a qualitative descriptive analysis

BACKGROUND

In Spring of 2020, due to the COVID-19 pandemic, Canadian provincial dental hygiene regulatory bodies implemented new practice guidelines. Reports of stress, anxiety and conflict experienced by dental hygienists have been linked to miscommunication between oral health regulators at this time. Limited data exists on the perceptions and experiences of dental hygienists navigating new guidelines for dental hygiene care during the pandemic. Therefore, the objective of our study was to explore via descriptive thematic analysis how dental hygienists experienced and perceived: i) dental hygiene practice during the COVID-19 pandemic, and ii) their regulatory body's COVID-19 guidelines.

METHODS

Participants were identified through provincial dental hygiene licensing bodies. Online bi-monthly questionnaires were administered to participants (n = 876) from December 2021 to January 2022. Two open-ended questions were asked in the questionnaire. A qualitative descriptive thematic analysis was applied to these two questions.

RESULTS

Major themes at baseline relayed challenges related to workplace compliance, patient treatment and communication of practice protocols. Across responses, hygienists confirmed conflicting messaging from regulators and guideline interpretations as stressors impacting their professional practice and satisfaction within the profession. Participant responses at endpoint cited increased satisfaction with regulatory guidelines as the pandemic evolved, yet inconsistencies in regulators' messaging was noted as a prevailing issue.

CONCLUSION

Inconsistent guideline messaging reflects an increased need for collaboration amongst oral health care regulators to streamline protocols for practice and reduce interprofessional conflict in pandemic circumstances. A national unified approach is warranted in establishing guidelines for dental hygiene practice in Canada.

COVID-19 impact, knowledge and preparedness among dental hygienists in Saudi Arabia: A cross-sectional study

Objectives

The study investigates the impact of COVID‐19 on dental hygiene professionals practising in Saudi Arabia, and measuring the knowledge and preparedness of dental hygienists to provide care during the pandemic.

Methods

A non‐experimental, cross‐sectional study was conducted targeting dental hygiene professionals in Saudi Arabia. The online survey consisted of 31 close‐ended questions: 9‐items related to demographics, and 22‐items that are COVID‐19 related. Data were tested at two levels; descriptive and preliminary using Chi‐square test, and significance was set at the 0.05 level.

Results

One hundred and thirty‐one responses were received and the final sample included one hundred and eighteen responses as it excluded unemployed dental hygienists with estimated 39.6% response rate. The stress level to return to practice was considered moderate among 65.3% of participants. Over two‐thirds (73.7%) of dental hygienists were not providing any kind of care/treatment during quarantine. Generally, a moderate level of knowledge (57.8%) was demonstrated by participants. For preparedness level to practice during the pandemic, sixty‐four dental hygienists (54.2%) were adequately prepared to provide care. Significant correlations were found between impact and knowledge (p = 0.045), impact and preparedness (p = 0.053), and knowledge and preparedness (p = 0.024).

Conclusions

Dissemination of COVID‐19 protocols, guidelines and scientific literature increased the respondents’ level of knowledge and preparedness to an adequate level. This study indicated that knowledgeable dental hygienists were significantly more prepared to treat patients during the pandemic and that stress positively influenced the COVID‐19 knowledge acquisition. Non‐practising dental hygienists during quarantine were more knowledgeable and more prepared to practice during the pandemic.