A framework for detecting unfolding emergencies using humans as sensors

How Advanced Technological Approaches Are Reshaping Sustainable Social Media Crisis Management and Communication: A Systematic Review

The end goal of technological advancement used in crisis response and recovery is to prevent, reduce or mitigate the impact of a crisis, thereby enhancing sustainable recovery. Advanced technological approaches such as social media, machine learning (ML), social network analysis (SNA), and big data are vital to a sustainable crisis management decisions and communication. This study selects 28 articles via a systematic process that focuses on ML, SNA, and related technological tools to understand how these tools are shaping crisis management and decision making. The analysis shows the significance of these tools in advancing sustainable crisis management to support decision making, information management, communication, collaboration and cooperation, location-based services, community resilience, situational awareness, and social position. Moreover, the findings noted that managing diverse outreach information and communication is increasingly essential. In addition, the study indicates why big data and language, cross-platform support, and dataset lacking are emerging concerns for sustainable crisis management. Finally, the study contributes to how advanced technological solutions effectively affect crisis response, communication, decision making, and overall crisis management.

Relevance of E-Participation in the state health campaign in Spain: #EstoNoEsUnJuego / #ThisIsNotAGame

Confronting the COVID-19 health emergency has forced public administrations in Spain to work with various networks as a means of promoting their campaigns to citizens. This paper aims to analyse digital citizens' e-participation by focusing on the state health campaign #EstoNoEsUnJuego - #ThisIsNotAGame. This campaign was launched by the Spanish Ministry of Health in September 2020 via Twitter with the objective of reinforcing protection measures against the virus. A sample consisting of 19,576 tweets, sent from September 2020 to February 2021, was investigated and the results have indicated that, of 9133 users, 64.8% of citizens collaborated in the dissemination of tweets. It was observed that most messages supported the campaign by disseminating information on measures, data and news. Only 0.1% of the messages were aggressive. The conclusion is that, despite not having created a true form of communication between public institutions and citizens, e-participation has generated a functional connection between them. Citizens have acquired a responsible and participatory digital role which, although failing to show personal involvement in their comments, has been the main driving force behind the success of this campaign.

Social Media Use in Emergency Response to Natural Disasters: A Systematic Review With a Public Health Perspective

Social media research during natural disasters has been presented as a tool to guide response and relief efforts in the disciplines of geography and computer sciences. This systematic review highlights the public health implications of social media use in the response phase of the emergency, assessing (1) how social media can improve the dissemination of emergency warning and response information during and after a natural disaster, and (2) how social media can help identify physical, medical, functional, and emotional needs after a natural disaster. We surveyed the literature using 3 databases and included 44 research articles. We found that analyses of social media data were performed using a wide range of spatiotemporal scales. Social media platforms were identified as broadcasting tools presenting an opportunity for public health agencies to share emergency warnings. Social media was used as a tool to identify areas in need of relief operations or medical assistance by using self-reported location, with map development as a common method to visualize data. In retrospective analyses, social media analysis showed promise as an opportunity to reduce the time of response and to identify the individuals' location. Further research for misinformation and rumor control using social media is needed.

Humans-as-a-Sensor for Buildings—Intensive Longitudinal Indoor Comfort Models

Evaluating and optimising human comfort within the built environment is challenging due to the large number of physiological, psychological and environmental variables that affect occupant comfort preference. Human perception could be helpful to capture these disparate phenomena and interpreting their impact; the challenge is collecting spatially and temporally diverse subjective feedback in a scalable way. This paper presents a methodology to collect intensive longitudinal subjective feedback of comfort-based preference using micro ecological momentary assessments on a smartwatch platform. An experiment with 30 occupants over two weeks produced 4378 field-based surveys for thermal, noise, and acoustic preference. The occupants and the spaces in which they left feedback were then clustered according to these preference tendencies. These groups were used to create different feature sets with combinations of environmental and physiological variables, for use in a multi-class classification task. These classification models were trained on a feature set that was developed from time-series attributes, environmental and near-body sensors, heart rate, and the historical preferences of both the individual and the comfort group assigned. The most accurate model had multi-class classification F1 micro scores of 64%, 80% and 86% for thermal, light, and noise preference, respectively. The discussion outlines how these models can enhance comfort preference prediction when supplementing data from installed sensors. The approach presented prompts reflection on how the building analysis community evaluates, controls, and designs indoor environments through balancing the measurement of variables with occupant preferences in an intensive longitudinal way.

A Distributed Multi-Tier Emergency Alerting System Exploiting Sensors-Based Event Detection to Support Smart City Applications

The development of efficient sensing technologies and the maturation of the Internet of Things (IoT) paradigm and related protocols have considerably fostered the expansion of sensor-based monitoring applications. A great number of those applications has been developed to monitor a set of information for better perception of the environment, with some of them being dedicated to identifying emergency situations. Current IoT-based emergency systems have limitations when considering the broader scope of smart cities, exploiting one or just a few monitoring variables or even allocating high computational burden to regular sensor nodes. In this context, we propose a distributed multi-tier emergency alerting system built around a number of sensor-based event detection units, providing real-time georeferenced information about the occurrence of critical events, while taking as input a configurable number of different scalar sensors and GPS data. The proposed system could then be used to detect and to deliver emergency alarms, which are computed based on the detected events, the previously known risk level of the affected areas and temporal information. Doing so, modularized and flexible perceptions of critical events are provided, according to the particularities of each considered smart city scenario. Besides implementing the proposed system in open-source electronic platforms, we also created a real-time visualization application to dynamically display emergency alarms on a map, demonstrating a feasible and useful application of the system as a supporting service. Therefore, this innovative approach and its corresponding physical implementation can bring valuable results for smart cities, potentially supporting the development of adaptive IoT-based emergency-aware applications.

A global database of historic and real-time flood events based on social media

Early event detection and response can significantly reduce the societal impact of floods. Currently, early warning systems rely on gauges, radar data, models and informal local sources. However, the scope and reliability of these systems are limited. Recently, the use of social media for detecting disasters has shown promising results, especially for earthquakes. Here, we present a new database for detecting floods in real-time on a global scale using Twitter. The method was developed using 88 million tweets, from which we derived over 10,000 flood events (i.e., flooding occurring in a country or first order administrative subdivision) across 176 countries in 11 languages in just over four years. Using strict parameters, validation shows that approximately 90% of the events were correctly detected. In countries where the first official language is included, our algorithm detected 63% of events in NatCatSERVICE disaster database at admin 1 level. Moreover, a large number of flood events not included in NatCatSERVICE were detected. All results are publicly available on www.globalfloodmonitor.org.

Ontology-Based Modeling of Effect-Based Knowledge in Disaster Response

Emergency response and management requires the coordination of agencies and different services in a complex evolving situation. This in turn, requires diverse models representing detailed knowledge about the types of adverse events, their potential impact and the means and resources that are best suited for an effective response. The basic formal infrastructure incident assessment ontology (BFiaO) is oriented towards fulfilling these needs. BFiaO is a meta-model for handling infrastructure-related situations, but it did not provide models for a catalogue of adverse events and the means necessary for an adequate response. In this article, the authors present the key ontological commitments required for developing BFiaO-based extensible typologies of adverse events that are driven by the effects rather than by other aspects such as causes, or facilities affected. The model of a concrete case study is then presented that connects adverse event types to the kind of actions and resources required for mitigation.

Using Stigmergy to Distinguish Event-Specific Topics in Social Discussions

In settings wherein discussion topics are not statically assigned, such as in microblogs, a need exists for identifying and separating topics of a given event. We approach the problem by using a novel type of similarity, calculated between the major terms used in posts. The occurrences of such terms are periodically sampled from the posts stream. The generated temporal series are processed by using marker-based stigmergy, i.e., a biologically-inspired mechanism performing scalar and temporal information aggregation. More precisely, each sample of the series generates a functional structure, called mark, associated with some concentration. The concentrations disperse in a scalar space and evaporate over time. Multiple deposits, when samples are close in terms of instants of time and values, aggregate in a trail and then persist longer than an isolated mark. To measure similarity between time series, the Jaccard's similarity coefficient between trails is calculated. Discussion topics are generated by such similarity measure in a clustering process using Self-Organizing Maps, and are represented via a colored term cloud. Structural parameters are correctly tuned via an adaptation mechanism based on Differential Evolution. Experiments are completed for a real-world scenario, and the resulting similarity is compared with Dynamic Time Warping (DTW) similarity.

Monitoring the environment and human sentiment on the Great Barrier Reef: Assessing the potential of collective sensing

With the growth of smartphone usage the number of social media posts has significantly increased and represents potentially valuable information for management, including of natural resources and the environment. Already, evidence of using 'human sensor' in crises management suggests that collective knowledge could be used to complement traditional monitoring. This research uses Twitter data posted from the Great Barrier Reef region, Australia, to assess whether the extent and type of data could be used to Great Barrier Reef organisations as part of their monitoring program. The analysis reveals that large amounts of tweets, covering the geographic area of interest, are available and that the pool of information providers is greatly enhanced by the large number of tourists to this region. A keyword and sentiment analysis demonstrates the usefulness of the Twitter data, but also highlights that the actual number of Reef-related tweets is comparatively small and lacks specificity. Suggestions for further steps towards the development of an integrative data platform that incorporates social media are provided.

Crowdsourcing the Disaster Management Cycle

Crowdsourcing is a communication platform that can be used during and after a disastrous event. Previous research in crisis crowdsourcing demonstrates its wide adoption for aiding response efforts by non-government organizations and public citizens. There is a gap in understanding the government use of crowdsourcing for emergency management, and in the use of crowdsourcing for mitigation and preparedness. This research aims to characterize crowdsourcing in all phases of the disaster management cycle by government agencies in Canada and the USA. Semi-structured interviews conducted with 22 government officials from both countries reveal that crisis crowdsourced information is used in all phases of the disaster management cycle, though direct crowdsourcing is yet to be applied in the pre-disaster phases. Emergency management officials and scholars have an opportunity to discover new ways to directly use crowdsourcing for mitigation and preparedness.