1
|
Shen Y, Li G, Tang Z, Wang Q, Zhang Z, Hao X, Han X. Analysis of the characteristics, efficiency, and influencing factors of third-party mediation mechanisms for resolving medical disputes in public hospitals in China. BMC Public Health 2024; 24:1823. [PMID: 38977991 PMCID: PMC11232327 DOI: 10.1186/s12889-024-19366-0] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 09/06/2023] [Accepted: 07/04/2024] [Indexed: 07/10/2024] Open
Abstract
BACKGROUND Medical disputes, which are prevalent in China, are a growing global public health problem. The Chinese government has proposed third-party mediation (TPM) to resolve this issue. However, the characteristics, efficiency, and influencing factors of TPM in resolving medical disputes in public hospitals in China have yet to be determined. METHODS We conducted a systematic study using TPM records from medical disputes in Gansu Province in China from 2014 to 2019. A χ2 test was used to compare differences between groups, and binary logistic analysis was performed to determine the factors influencing the choice of TPM for resolving medical disputes. RESULTS We analyzed 5,948 TPM records of medical disputes in Gansu Province in China. The number of medical disputes and the amount of compensation awarded in public hospitals in the Gansu Province increased annually from 2014 to 2019, with most of the disputes occurring in secondary and tertiary hospitals. Approximately 89.01% of the medical disputes were handled by TPM; the average compensation amount with TPM was Chinese Yuan (CNY) 48,688.73, significantly less than that awarded via court judgment and judicial mediation. TPM was more likely to succeed in settling medical disputes in the < CNY10,000 compensation group than in the no-compensation group (odds ratio [OR] = 3.14, 95% confidence interval [CI] 1.53-6.45). However, as the compensation amount increased, the likelihood of choosing TPM decreased significantly. Moreover, TPM was less likely to be chosen when medical disputes did not involve death (OR = 0.49, 95% CI 0.36-0.45) or when no-fault liability was determined (vs. medical accidents; OR = 0.37, 95% CI 0.20-0.67). CONCLUSION Our findings demonstrate that TPM mechanisms play a positive role in efficiently reducing compensation amounts and increasing medical dispute resolution rates which was the main settlement method in resolving medical disputes in public hospitals of Gansu Province in China. TPM could help greatly reduce conflicts between doctors and patients, avoid litigation, and save time and costs for both parties. Moreover, compensation amounts, non-fatal outcomes, and no-fault liability determinations influence the choice of TPM for settling medical disputes.
Collapse
Affiliation(s)
- Yanfei Shen
- Department of Medical Management, Gansu Provincial Hospital, Lanzhou, China
| | - Gaiyun Li
- School of Public Health, Lanzhou University, Lanzhou, China
| | - Zhiguo Tang
- Law School of Lanzhou University, Lanzhou, China
| | - Qi Wang
- Department of Medical Management, Gansu Provincial Hospital, Lanzhou, China
| | - Zurong Zhang
- Department of Medical Management, Gansu Provincial Hospital, Lanzhou, China
| | - Xiangyong Hao
- Department of General Surgery, Gansu Provincial Hospital, Lanzhou, China.
| | - Xuemei Han
- School of Public Health, Lanzhou University, Lanzhou, China.
| |
Collapse
|
2
|
Belghiti J, Cauchy F, Antoine C, Cheron G, Matignon M. Solid Organ Transplant Litigation at One of Europe's Largest University Hospitals. Transpl Int 2024; 37:12439. [PMID: 38751770 PMCID: PMC11094269 DOI: 10.3389/ti.2024.12439] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 11/17/2023] [Accepted: 04/18/2024] [Indexed: 05/18/2024]
Abstract
Due to its intrinsic complexity and the principle of collective solidarity that governs it, solid organ transplantation (SOT) seems to have been spared from the increase in litigation related to medical activity. Litigation relating to solid organ transplantation that took place in the 29 units of the Assistance Publique-Hôpitaux de Paris and was the subject of a judicial decision between 2015 and 2022 was studied. A total of 52 cases of SOT were recorded, all in adults, representing 1.1% of all cases and increasing from 0.71% to 1.5% over 7 years. The organs transplanted were 25 kidneys (48%), 19 livers (37%), 5 hearts (9%) and 3 lungs (6%). For kidney transplants, 11 complaints (44%) were related to living donor procedures and 6 to donors. The main causes of complaints were early post-operative complications in 31 cases (60%) and late complications in 13 cases (25%). The verdicts were in favour of the institution in 41 cases (79%). Solid organ transplants are increasingly the subject of litigation. Although the medical institution was not held liable in almost 80% of cases, this study makes a strong case for patients, living donors and their relatives to be better informed about SOT.
Collapse
Affiliation(s)
- Jacques Belghiti
- Direction des Affaires Juridiques de l’Assistance Publique Hôpitaux de Paris, Assistance Publique Hôpitaux de Paris, Paris, France
| | - François Cauchy
- Department of Hepato-Pancreato-Biliary and Liver Transplantation, Hôpitaux Universitaires de Genève, Genève, Switzerland
| | - Corinne Antoine
- Assistance Publique Hôpitaux de Paris, Service de Néphrologie Transplantation, Hôpital Saint Louis, Paris, France
- Agence de la Biomédecine, Saint Denis, France
| | - Gérard Cheron
- Direction des Affaires Juridiques de l’Assistance Publique Hôpitaux de Paris, Assistance Publique Hôpitaux de Paris, Paris, France
| | - Marie Matignon
- Assistance Publique Hôpitaux de Paris, Service de Néphrologie et de Transplantation Rénale, Fédération Hospitalo-Universitaire « Innovative Therapy for Immune Disorders », Centre Hospitalo-Universitaire Henri Mondor, Créteil, France
- University of Paris-Est-Créteil, Institut National de la Santé et de la Recherche Médicale (INSERM) U955, Team 21, Institut Mondor de Recherche Biomédicale, Créteil, France
| |
Collapse
|
3
|
Chen WT, Huang YY, Chen WW, Liu YP, Shih CL, Shiao YC, Wang CC. Fostering guardians for frontline medical disputes: a government-led medical dispute mediator training program in Taiwan. BMC Health Serv Res 2022; 22:1478. [PMID: 36471357 PMCID: PMC9720959 DOI: 10.1186/s12913-022-08909-z] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/09/2022] [Accepted: 11/29/2022] [Indexed: 12/12/2022] Open
Abstract
BACKGROUND Mediation is increasingly used for medical dispute resolution, and the particularity of such mediation necessitates specialized training. In response to the promotion of compulsory mediation ahead of a legislation in Taiwan, we invited experts with an interdisciplinary team to design a case-based mediator training workshop. Our study aimed to investigate the learning outcomes of trainees and analyze their perspectives. METHODS We recruited 129 trainees of a non-probability convenience sample who served as mediators or have dealt with medical dispute-related cases to undergo 2.5 h of lectures (introduction; procedure; roles of two mediators; principles and techniques of mediation; dispute arrangement; and issue analysis) and 1.5 h of case-based exercises. An after-class survey was conducted using a 4-point Likert-type scale to evaluate trainees' viewpoints and learning outcomes. A total of 104 questionnaires were collected (response rate: 80.6%). RESULTS The professions of the participants were medical (56%), law (16%), and administration and others (28%). Males considered the course more helpful (3.79 vs. 3.63, p = 0.053) and more important (3.88 vs. 3.74, p = 0.042) than did females. Participants with a legal background scored the highest in helpfulness (3.84), followed by medical (3.74) and administrative (3.63) professionals. Medical and administrative professionals scored the highest (3.85) and lowest (3.76), respectively, on importance. Respondents with more than 10 years (3.81) and less than 1 year (3.79) of experience produced higher scores in helpfulness. Respondents with 1-5 years of experience (3.68) were found to be less likely to agree with the practical importance of course content compared with other groups of trainees. Administrative professionals obtained the highest scores (89.68) in written examinations. CONCLUSIONS There are variations in mediators' perspectives based on gender, occupation, and work experience. Our nationwide mediation training workshop can be utilized to cultivate capabilities of mediators for handling medical disputes to achieve the goal of non-litigation in medical disputes.
Collapse
Affiliation(s)
- Wan-Ting Chen
- grid.260565.20000 0004 0634 0356Department of Psychiatry, Tri-Service General Hospital and School of Medicine, National Defense Medical Center, No.325, Sec. 2, Chenggong Rd., Neihu Dist., Taipei City, 114 Taiwan
| | - Yu-Ying Huang
- Taiwan Drug Relief Foundation, 10F., No. 22, Aiguo E. Rd., Zhongzheng Dist., Taipei City, 100 Taiwan
| | - Wen-Wen Chen
- Taiwan Drug Relief Foundation, 10F., No. 22, Aiguo E. Rd., Zhongzheng Dist., Taipei City, 100 Taiwan
| | - Yueh-Ping Liu
- grid.454740.6Department of Medical Affairs, Ministry of Health and Welfare, No. 488, Section 6, Zhongxiao E Rd, Nangang District, Taipei City, 115 Taiwan
| | - Chung-Liang Shih
- grid.454740.6Ministry of Health and Welfare, No. 488, Section 6, Zhongxiao E Rd, Nangang District, Taipei City, 115 Taiwan
| | - Yi-Chih Shiao
- grid.260565.20000 0004 0634 0356Department of Family and Community Medicine, Tri-Service General Hospital and School of Medicine, National Defense Medical Center, No.325, Sec. 2, Chenggong Rd., Neihu Dist., Taipei City, 114 Taiwan ,grid.412042.10000 0001 2106 6277College of Law, National Chengchi University, No.64, Sec.2, ZhiNan Rd., Wenshan District, Taipei City, 116 Taiwan
| | - Chih-Chia Wang
- grid.260565.20000 0004 0634 0356Department of Family and Community Medicine, Tri-Service General Hospital and School of Medicine, National Defense Medical Center, No.325, Sec. 2, Chenggong Rd., Neihu Dist., Taipei City, 114 Taiwan
| |
Collapse
|
4
|
Wu KJ, Chen YW, Chou CC, Tseng CF, Su FY, Kuo MYP. Court decisions in criminal proceedings for dental malpractice in Taiwan. J Formos Med Assoc 2021; 121:903-911. [PMID: 34663527 DOI: 10.1016/j.jfma.2021.09.023] [Citation(s) in RCA: 9] [Impact Index Per Article: 3.0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 08/04/2021] [Revised: 09/27/2021] [Accepted: 09/30/2021] [Indexed: 11/26/2022] Open
Abstract
BACKGROUND/PURPOSE Malpractice claims place heavy economic and emotional burdens on both dentists and patients. Recently, medical malpractice lawsuits are decreasing in prevalence but increasing in severity. The percentage of dental malpractice payments is also growing among the health profession. The present study aimed to explore criminal convictions in dental malpractice litigation and to analyze the factors affecting the judgment in dental disputes in Taiwan. METHODS The keywords "dentist," "professional negligence," "medical malpractice," and "professional liability" were used to search Taiwan's Law and Regulations Retrieving System for criminal dental malpractice cases in all district courts from January 1, 2000 to June 30, 2021. The eligible judgments were summarized and analyzed. RESULTS Overall, 425 cases were identified, with 28 dental disputes included in the final analysis. The dentists lost in 10 cases (35.7%). The average claim time was 36.75 ± 16.34 months. Taipei and Taichung dealt with more lawsuit cases (n = 8). Local clinics were the most common institution of the defendants (75%) and had the highest number of convictions (n = 9). Implant dentistry was the most common specialty involved. Expert testimony of the Medical Review Committee (MRC) had a high K coefficient of agreement with court judgments regarding professional negligence (p < 0.001). CONCLUSION The overall criminal conviction rate was 35.7%. Implant therapy and local clinics had the highest rate of lawsuits and a considerably higher conviction rate. All guilty dentists were fined or given probation. The court judgments were highly consistent with the expert testimony of the MRC.
Collapse
Affiliation(s)
- King-Jean Wu
- Department of Dentistry, National Taiwan University Hospital Hsin-Chu Branch, Hsin-Chu, Taiwan; Graduate Institute of Clinical Dentistry, National Taiwan University, Taipei, Taiwan; College of Oral Medicine, Taipei Medical University, Taipei, Taiwan; Institute of Biomedical Engineering, National Yang Ming Chiao Tung University, Hsin-Chu, Taiwan
| | - Yi-Wen Chen
- Graduate Institute of Clinical Dentistry, National Taiwan University, Taipei, Taiwan; School of Dentistry, National Taiwan University, Taipei, Taiwan
| | - Chu-Chun Chou
- Department of Legal Affairs, Taiwan International Cooperation and Development Fund, Taipei, Taiwan
| | - Chien-Fu Tseng
- Graduate Institute of Clinical Dentistry, National Taiwan University, Taipei, Taiwan; Department of Dentistry, Taoyuan General Hospital, Ministry of Health and Welfare, Taoyuan, Taiwan
| | - Fang-Ying Su
- Biotechnology R&D Center, National Taiwan University Hospital Hsin-Chu Branch, Hsin-Chu, Taiwan
| | - Mark Y P Kuo
- Graduate Institute of Clinical Dentistry, National Taiwan University, Taipei, Taiwan; School of Dentistry, National Taiwan University, Taipei, Taiwan.
| |
Collapse
|
5
|
Luo J, Liu H, Liu Y, Jiang F, Tang YL. The Association Between Medical Liability Insurance Coverage and Medical Disturbances in Tertiary Psychiatric Hospitals in China: A National Survey. Risk Manag Healthc Policy 2021; 14:3767-3774. [PMID: 34548825 PMCID: PMC8447944 DOI: 10.2147/rmhp.s328046] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Journal Information] [Subscribe] [Scholar Register] [Received: 07/06/2021] [Accepted: 08/30/2021] [Indexed: 11/23/2022] Open
Abstract
Background Medical disturbances (MD), a severe type of medical disputes, are common in Chinese hospitals. Medical liability insurances were introduced to establish a new system of conflict resolution and risk management. However, data are scarce on the effects of medical liability insurance coverage and MD in psychiatric hospitals. This study was set to address it based on a nationwide survey. Methods A national cross-sectional survey was conducted in March 2019. Physicians in 41 tertiary psychiatric hospitals participated in a smartphone based anonymous questionnaire. Experience of MD, sociodemographic and occupational characteristics, and job satisfaction information were reported by physicians. The hospital medical liability insurance status was reported by participating hospitals. Multi-level logistic regression analysis was used to examine the association between medical liability insurance coverage and MD. Results In total, 4511 physicians completed the survey, 3760/4511 (83.35%) physicians in 32 hospitals had medical liability insurance coverage, and 1401/4511 (31.06%) physicians had encountered medical disturbances in the previous year. After adjusting for confounding factors, medical liability insurance coverage was not significantly associated with MD (OR=1.28, 95% CI: 0.93-1.76). Female gender, working in West China, and higher job satisfaction were protective factors for MD. Higher outpatient volume/week (>50 patients/week) and longer working hours/week were risk factors for MD. Conclusion Nearly one-third of physicians in Chinese top-tier psychiatric hospitals reported experience of MD. There was no significant association between medical liability insurance coverage and MD experienced among physicians in Chinese psychiatric hospitals. Policymakers and hospital administrators need to tailor the scope of medical liability insurance and to focus on other factors to reduce MD, including reducing workload and improving the doctor-patient relationship.
Collapse
Affiliation(s)
- Jin Luo
- Institute of Healthy Yangtze River Delta, Shanghai Jiao Tong University, Shanghai, People's Republic of China
| | - Huanzhong Liu
- Department of Psychiatry, Chaohu Hospital of Anhui Medical University, Hefei, People's Republic of China
| | - Yuanli Liu
- School of Health Policy and Management, Chinese Academy of Medical Sciences & Peking Union Medical College, Beijing, People's Republic of China
| | - Feng Jiang
- Institute of Healthy Yangtze River Delta, Shanghai Jiao Tong University, Shanghai, People's Republic of China
| | - Yi-Lang Tang
- Department of Psychiatry and Behavioral Sciences, Emory University, Atlanta, GA, USA.,Atlanta VA Medical Center, Atlanta, Ga, USA
| |
Collapse
|