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Nardone P, Nicolay S, Pouget AM, Civade E, Strumia M, Rouzaud CL. Feasibility study of the digital tool Max for the patient-provided medication list in the medication reconciliation process prior to hospitalisation: patient willingness and usability, time saved and reliability. Eur J Hosp Pharm 2025; 32:132-136. [PMID: 39870507 DOI: 10.1136/ejhpharm-2024-004293] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 07/08/2024] [Accepted: 01/13/2025] [Indexed: 01/29/2025] Open
Abstract
PURPOSE More than 20% of prescription errors in hospitals are due to an incomplete medication history. Medication reconciliation is a solution to decrease unintentional discrepancies between medications taken at home and hospital prescriptions. It is a normalised clinical activity but it is time consuming. Medication reconciliation usually uses three sources of information for an optimised medical synthesis, one of which is the patient. A conversational robot for patients could be a solution to assist. Numerous digital applications are designed for patients and need to be tested for usability, satisfaction, reliability and time saved. METHOD We analysed Max, a conversational robot for patients scheduled for surgery in Toulouse University Hospital, using routinely collected health data in three successive steps. We examined willingness, compliance and patient satisfaction of usability with a Likert questionnaire and measured the time spent with Max and without. Finally, the reliability has been explored. RESULTS The three successive observational steps were assessment of willingness and compliance (79 patients), time saved (61 patients) and reliability of the tool (68 patients). 71% agreed to use Max after a telephone call but only 73% of patients completed Max entirely. Max was well received and the overall satisfaction of usability was high for ease of use, readability, relevance and number of questions. Max saved a few minutes by optimised medical synthesis compared with a conventional telephone call. However, the reliability appeared to be lower than the human conventional telephone call. Randomised controlled trials are needed to confirm this feasibility study. CONCLUSION Max was appreciated by patients and appeared to be suitable for assisting pharmacists in medication reconciliation. The tool established the list of treatments taken by the patient at home but reliability appeared to be lower than a conventional telephone call, recommending a 'double check' on the patient's arrival.
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Affiliation(s)
- Pauline Nardone
- Department of Pharmacy, Centre Hospitalier Universitaire de Toulouse, Toulouse, France
| | - Sophie Nicolay
- Department of Pharmacy, Centre Hospitalier Universitaire de Toulouse, Toulouse, France
| | - Alix-Marie Pouget
- Department of Pharmacy, Centre Hospitalier Universitaire de Toulouse, Toulouse, France
- Ceramic Team, I2MC, Toulouse, France
| | - Elodie Civade
- Department of Pharmacy, Centre Hospitalier Universitaire de Toulouse, Toulouse, France
| | - Mathilde Strumia
- Department of Pharmacy, Centre Hospitalier Universitaire de Toulouse, Toulouse, France
- Department of Pharmacy, Toulouse III University-Paul Sabatier, Toulouse, France
- Department of Clinical Pharmacy, CERPOP, Toulouse, Occitanie, France
| | - Charlotte Laborde Rouzaud
- Department of Pharmacy, Centre Hospitalier Universitaire de Toulouse, Toulouse, France
- Ceramic Team, I2MC, Toulouse, France
- Department of Pharmacy, Toulouse III University-Paul Sabatier, Toulouse, France
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Han L, Char DS, Aghaeepour N. Artificial Intelligence in Perioperative Care: Opportunities and Challenges. Anesthesiology 2024; 141:379-387. [PMID: 38980160 PMCID: PMC11239120 DOI: 10.1097/aln.0000000000005013] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 07/10/2024]
Abstract
Artificial intelligence (AI) applications have great potential to enhance perioperative care. This paper explores promising areas for AI in anesthesiology; expertise, stakeholders, and infrastructure for development; and barriers and challenges to implementation.
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Affiliation(s)
- Lichy Han
- Department of Anesthesiology, Perioperative, and Pain Medicine, School of Medicine, Stanford University, Stanford, California
| | - Danton S Char
- Department of Anesthesiology, Perioperative, and Pain Medicine, School of Medicine, Stanford University, Stanford, California
| | - Nima Aghaeepour
- Department of Anesthesiology, Perioperative, and Pain Medicine, School of Medicine, Stanford University, Stanford, California
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Lin SJ, Sun CY, Chen DN, Kang YN, Lai NM, Chen KH, Chen C. Perioperative application of chatbots: a systematic review and meta-analysis. BMJ Health Care Inform 2024; 31:e100985. [PMID: 39032946 PMCID: PMC11261686 DOI: 10.1136/bmjhci-2023-100985] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 12/01/2023] [Accepted: 04/02/2024] [Indexed: 07/23/2024] Open
Abstract
BACKGROUND AND OBJECTIVES Patient-clinician communication and shared decision-making face challenges in the perioperative period. Chatbots have emerged as valuable support tools in perioperative care. A simultaneous and complete comparison of overall benefits and harm of chatbot application is conducted. MATERIALS MEDLINE, EMBASE and the Cochrane Library were systematically searched for studies published before May 2023 on the benefits and harm of chatbots used in the perioperative period. The major outcomes assessed were patient satisfaction and knowledge acquisition. Untransformed proportion (PR) with a 95% CI was used for the analysis of continuous data. Risk of bias was assessed using the Cochrane Risk of Bias assessment tool version 2 and the Methodological Index for Non-Randomised Studies. RESULTS Eight trials comprising 1073 adults from four countries were included. Most interventions (n = 5, 62.5%) targeted perioperative care in orthopaedics. Most interventions use rule-based chatbots (n = 7, 87.5%). This meta-analysis found that the majority of the participants were satisfied with the use of chatbots (mean proportion=0.73; 95% CI: 0.62 to 0.85), and agreed that they gained knowledge in their perioperative period (mean proportion=0.80; 95% CI: 0.74 to 0.87). CONCLUSION This review demonstrates that perioperative chatbots are well received by the majority of patients with no reports of harm to-date. Chatbots may be considered as an aid in perioperative communication between patients and clinicians and shared decision-making. These findings may be used to guide the healthcare providers, policymakers and researchers for enhancing perioperative care.
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Affiliation(s)
- Shih-Jung Lin
- School of Medicine, College of Medicine, Taipei Medical University, Taipei, Taiwan
| | - Chin-Yu Sun
- Department of Computer Science and Information Engineering, National Taipei University of Technology, Taipei, Taiwan
| | - Dan-Ni Chen
- Department of Computer Science and Information Engineering, National Taipei University of Technology, Taipei, Taiwan
- Executive Master of Business Administration Program, College of Business, University of Texas at Arlington, Arlington, Texas, USA
| | - Yi-No Kang
- Cochrane Taiwan, Taipei Medical University, Taipei, Taiwan
- Research Center of Big Data and Meta-Analysis, Wan Fang Hospital, Taipei Medical University, Taipei, Taiwan
- Institute of Health Policy and Management, College of Public Health, National Taiwan University, Taipei, Taiwan
- Evidence-Based Medicine Center, Wan Fang Hospital, Taipei Medical University, Taipei, Taiwan
| | - Nai Ming Lai
- Digital Health and Innovation Impact Lab, Taylor's University, Subang Jaya, Malaysia
- School of Medicine, Faculty of Health and Medical Sciences, Taylor's University, Subang Jaya, Malaysia
| | - Kee-Hsin Chen
- Cochrane Taiwan, Taipei Medical University, Taipei, Taiwan
- Post-Baccalaureate Program in Nursing, College of Nursing, Taipei Medical University, Taipei, Taiwan
- Research Center in Nursing Clinical Practice, Wan Fang Hospital, Taipei Medical University, Taipei, Taiwan
- Department of Nursing, Wan Fang Hospital, Taipei Medical University, Taipei, Taiwan
- Evidence-Based Knowledge Translation Center, Wan Fang Hospital, Taipei Medical University, Taipei, Taiwan
- Visiting Associate Professor, School of Medicine, Faculty of Health and Medical Sciences, Taylor's University, Selangor 47500, Malaysia
| | - Chiehfeng Chen
- Cochrane Taiwan, Taipei Medical University, Taipei, Taiwan
- Evidence-Based Medicine Center, Wan Fang Hospital, Taipei Medical University, Taipei, Taiwan
- Department of Public Health, School of Medicine, College of Medicine, Taipei Medical University, Taipei, Taiwan
- Division of Plastic Surgery, Department of Surgery, Wan Fang Hospital, Taipei Medical University, Taipei, Taiwan
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Abstract
The last 2 decades have brought important developments in anesthetic technology, including robotic anesthesia. Anesthesiologists titrate the administration of pharmacological agents to the patients' physiology and the needs of surgery, using a variety of sophisticated equipment (we use the term "pilots of the human biosphere"). In anesthesia, increased safety seems coupled with increased technology and innovation. This article gives an overview of the technological developments over the past decades, both in terms of pharmacological and mechanical robots, which have laid the groundwork for robotic anesthesia: target-controlled drug infusion systems, closed-loop administration of anesthesia and sedation, mechanical robots for intubation, and the latest development in the world of communication with the arrival of artificial intelligence (AI)-derived chatbots are presented.
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Affiliation(s)
- Thomas M Hemmerling
- From the Department of Experimental Surgery, McGill University Health Center, Montreal, Quebec, Canada
- Department of Anesthesia, McGill University, Montreal, Quebec, Canada
| | - Sean D Jeffries
- From the Department of Experimental Surgery, McGill University Health Center, Montreal, Quebec, Canada
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Lee R, Laurent R, Furelau P, Doumard E, Ferrier A, Bosch L, Ba C, Menut R, Kurrek M, Geeraerts T, Piau A, Minville V. Perioperative Risk Assessment of Patients Using the MyRISK Digital Score Completed Before the Preanesthetic Consultation: Prospective Observational Study. JMIR Perioper Med 2023; 6:e39044. [PMID: 36645704 PMCID: PMC9887512 DOI: 10.2196/39044] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 04/26/2022] [Revised: 08/02/2022] [Accepted: 08/16/2022] [Indexed: 02/03/2023] Open
Abstract
BACKGROUND The ongoing COVID-19 pandemic has highlighted the potential of digital health solutions to adapt the organization of care in a crisis context. OBJECTIVE Our aim was to describe the relationship between the MyRISK score, derived from self-reported data collected by a chatbot before the preanesthetic consultation, and the occurrence of postoperative complications. METHODS This was a single-center prospective observational study that included 401 patients. The 16 items composing the MyRISK score were selected using the Delphi method. An algorithm was used to stratify patients with low (green), intermediate (orange), and high (red) risk. The primary end point concerned postoperative complications occurring in the first 6 months after surgery (composite criterion), collected by telephone and by consulting the electronic medical database. A logistic regression analysis was carried out to identify the explanatory variables associated with the complications. A machine learning model was trained to predict the MyRISK score using a larger data set of 1823 patients classified as green or red to reclassify individuals classified as orange as either modified green or modified red. User satisfaction and usability were assessed. RESULTS Of the 389 patients analyzed for the primary end point, 16 (4.1%) experienced a postoperative complication. A red score was independently associated with postoperative complications (odds ratio 5.9, 95% CI 1.5-22.3; P=.009). A modified red score was strongly correlated with postoperative complications (odds ratio 21.8, 95% CI 2.8-171.5; P=.003) and predicted postoperative complications with high sensitivity (94%) and high negative predictive value (99%) but with low specificity (49%) and very low positive predictive value (7%; area under the receiver operating characteristic curve=0.71). Patient satisfaction numeric rating scale and system usability scale median scores were 8.0 (IQR 7.0-9.0) out of 10 and 90.0 (IQR 82.5-95.0) out of 100, respectively. CONCLUSIONS The MyRISK digital perioperative risk score established before the preanesthetic consultation was independently associated with the occurrence of postoperative complications. Its negative predictive strength was increased using a machine learning model to reclassify patients identified as being at intermediate risk. This reliable numerical categorization could be used to objectively refer patients with low risk to teleconsultation.
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Affiliation(s)
| | - Rodolphe Laurent
- Département d'Anesthésie-Réanimation, Hôpital Pierre-Paul Riquet, Centre Hospitalier Universitaire Purpan, Toulouse, France
| | - Philippine Furelau
- Département d'Anesthésie-Réanimation, Hôpital Pierre-Paul Riquet, Centre Hospitalier Universitaire Purpan, Toulouse, France
| | - Emmanuel Doumard
- Institut de Recherche en Informatique de Toulouse, Université Toulouse III Paul Sabatier, Toulouse, France
| | - Anne Ferrier
- Département d'Anesthésie-Réanimation, Hôpital Pierre-Paul Riquet, Centre Hospitalier Universitaire Purpan, Toulouse, France
| | - Laetitia Bosch
- Département d'Anesthésie-Réanimation, Hôpital Pierre-Paul Riquet, Centre Hospitalier Universitaire Purpan, Toulouse, France
| | - Cyndie Ba
- Département d'Anesthésie-Réanimation, Hôpital Pierre-Paul Riquet, Centre Hospitalier Universitaire Purpan, Toulouse, France
| | - Rémi Menut
- Département d'Anesthésie-Réanimation, Hôpital Pierre-Paul Riquet, Centre Hospitalier Universitaire Purpan, Toulouse, France
| | - Matt Kurrek
- Department of Anesthesia, University of Toronto, Toronto, ON, Canada
| | - Thomas Geeraerts
- Département d'Anesthésie-Réanimation, Hôpital Pierre-Paul Riquet, Centre Hospitalier Universitaire Purpan, Toulouse, France
| | - Antoine Piau
- Département de Gériatrie, Centre Hospitalier Universitaire Rangueil, Toulouse, France
| | - Vincent Minville
- Département d'Anesthésie-Réanimation, Hôpital Pierre-Paul Riquet, Centre Hospitalier Universitaire Purpan, Toulouse, France
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