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Weik L, Fehring L, Mortsiefer A, Meister S. Big 5 Personality Traits and Individual- and Practice-Related Characteristics as Influencing Factors of Digital Maturity in General Practices: Quantitative Web-Based Survey Study. J Med Internet Res 2024; 26:e52085. [PMID: 38252468 PMCID: PMC10845021 DOI: 10.2196/52085] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 08/22/2023] [Revised: 11/18/2023] [Accepted: 12/16/2023] [Indexed: 01/23/2024] Open
Abstract
BACKGROUND Various studies propose the significance of digital maturity in ensuring effective patient care and enabling improved health outcomes, a successful digital transformation, and optimized service delivery. Although previous research has centered around inpatient health care settings, research on digital maturity in general practices is still in its infancy. OBJECTIVE As general practitioners (GPs) are the first point of contact for most patients, we aimed to shed light on the pivotal role of GPs' inherent characteristics, especially their personality, in the digital maturity of general practices. METHODS In the first step, we applied a sequential mixed methods approach involving a literature review and expert interviews with GPs to construct the digital maturity scale used in this study. Next, we designed a web-based survey to assess digital maturity on a 5-point Likert-type scale and analyze the relationship with relevant inherent characteristics using ANOVAs and regression analysis. RESULTS Our web-based survey with 219 GPs revealed that digital maturity was overall moderate (mean 3.31, SD 0.64) and substantially associated with several characteristics inherent to the GP. We found differences in overall digital maturity based on GPs' gender, the expected future use of digital health solutions, the perceived digital affinity of medical assistants, GPs' level of digital affinity, and GPs' level of extraversion and neuroticism. In a regression model, a higher expected future use, a higher perceived digital affinity of medical assistants, a higher digital affinity of GPs, and lower neuroticism were substantial predictors of overall digital maturity. CONCLUSIONS Our study highlights the impact of GPs' inherent characteristics, especially their personality, on the digital maturity of general practices. By identifying these inherent influencing factors, our findings support targeted approaches to drive digital maturity in general practice settings.
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Affiliation(s)
- Lisa Weik
- Health Care Informatics, Faculty of Health, School of Medicine, Witten/Herdecke University, Witten, Germany
| | - Leonard Fehring
- Helios University Hospital Wuppertal, Department of Gastroenterology, Witten/Herdecke University, Wuppertal, Germany
- Faculty of Health, School of Medicine, Witten/Herdecke University, Witten, Germany
| | - Achim Mortsiefer
- General Practice II and Patient-Centredness in Primary Care, Institute of General Practice and Primary Care, Faculty of Health, School of Medicine, Witten/Herdecke University, Witten, Germany
| | - Sven Meister
- Health Care Informatics, Faculty of Health, School of Medicine, Witten/Herdecke University, Witten, Germany
- Department Healthcare, Fraunhofer Institute for Software and Systems Engineering ISST, Dortmund, Germany
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Korona-Bailey J, Janvrin ML, Juman L, Koehlmoos TP. Voice of the Customer: Factors Impacting Beneficiary Choice of Programs in TRICARE. J Patient Exp 2023; 10:23743735231184762. [PMID: 37528954 PMCID: PMC10388615 DOI: 10.1177/23743735231184762] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Grants] [Track Full Text] [Download PDF] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 08/03/2023] Open
Abstract
Little is known about how a consumer would choose a health plan if cost was not an option such as in the Military Health System. We sought to identify how to recruit TRICARE beneficiaries into new pilot programs challenged by low recruitment. We developed a semistructured interview guide by adapting a framework established by Klinkman to assess factors in choosing a health plan. Using social media platforms, we recruited TRICARE Prime and Select beneficiaries to participate in key informant interviews from October to December 2022. We conducted inductive thematic analysis to determine key areas of concern. We interviewed a total of 20 TRICARE Prime and Select beneficiaries. The majority were women, above age 40, had a master's degree, a sponsor in the US Army and of senior officer rank. Four overarching themes emerged: (I) patient choice; (II) access to care; (III) quality of care; and (IV) cost. This evaluation of TRICARE beneficiaries explores how to motivate high-quality value-based care in a traditionally fee for service system.
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Affiliation(s)
- Jessica Korona-Bailey
- Center for Health Services Research, Uniformed Services University of the Health Sciences, Bethesda, MD, USA
- The Henry M. Jackson Foundation for the Advancement of Military Medicine, Bethesda, MD, USA
| | - Miranda Lynn Janvrin
- Center for Health Services Research, Uniformed Services University of the Health Sciences, Bethesda, MD, USA
- The Henry M. Jackson Foundation for the Advancement of Military Medicine, Bethesda, MD, USA
| | - Luke Juman
- Center for Health Services Research, Uniformed Services University of the Health Sciences, Bethesda, MD, USA
- The Henry M. Jackson Foundation for the Advancement of Military Medicine, Bethesda, MD, USA
| | - Tracey Perez Koehlmoos
- Center for Health Services Research, Uniformed Services University of the Health Sciences, Bethesda, MD, USA
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Evans L, Acton JH, Hiscott C, Gartner D. An operations research approach to automated patient scheduling for eye care using a multi-criteria decision support tool. Sci Rep 2023; 13:553. [PMID: 36631506 PMCID: PMC9832406 DOI: 10.1038/s41598-022-26755-1] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 05/16/2022] [Accepted: 12/20/2022] [Indexed: 01/13/2023] Open
Abstract
Inefficient management of resources and waiting lists for high-risk ophthalmology patients can contribute to sight loss. The aim was to develop a decision support tool which determines an optimal patient schedule for ophthalmology patients. Our approach considers available booking slots as well as patient-specific factors. Using standard software (Microsoft Excel and OpenSolver), an operations research approach was used to formulate a mathematical model. Given a set of patients and clinic capacities, the model objective was to schedule patients efficiently depending on eyecare measure risk factors, referral-to-treatment times and targets, patient locations and slot availabilities over a pre-defined planning horizon. Our decision support tool can feedback whether or not a patient is scheduled. If a patient is scheduled, the tool determines the optimal date and location to book the patients' appointments, with a score provided to show the associated value of the decisions made. Our dataset from 519 patients showed optimal prioritization based on location, risk of serious vision loss/damage and the referral-to-treatment time. Given the constraints of available slots, managers can input hospital-specific parameters such as demand and capacity into our model. The model can be applied and implemented immediately, without the need for additional software, to generate an optimized patient schedule.
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Affiliation(s)
- Luke Evans
- grid.5600.30000 0001 0807 5670School of Mathematics, Cardiff University, Cardiff, UK
| | - Jennifer H. Acton
- grid.5600.30000 0001 0807 5670School of Optometry and Vision Sciences, Cardiff University, Cardiff, UK
| | - Carla Hiscott
- grid.464526.70000 0001 0581 7464Aneurin Bevan University Health Board, Newport, UK
| | - Daniel Gartner
- grid.5600.30000 0001 0807 5670School of Mathematics, Cardiff University, Cardiff, UK ,grid.464526.70000 0001 0581 7464Aneurin Bevan University Health Board, Newport, UK
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Cooper IR, Lindsay C, Fraser K, Hill TT, Siu A, Fletcher S, Klimas J, Hamilton MA, Frazer AD, Humphrys E, Koepke K, Hedden L, Price M, McCracken RK. Finding Primary Care—Repurposing Physician Registration Data to Generate a Regionally Accurate List of Primary Care Clinics: Development and Validation of an Open-Source Algorithm. JMIR Form Res 2022; 6:e34141. [PMID: 35731556 PMCID: PMC9496812 DOI: 10.2196/34141] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 10/21/2021] [Revised: 05/13/2022] [Accepted: 05/19/2022] [Indexed: 11/13/2022] Open
Abstract
Background Some Canadians have limited access to longitudinal primary care, despite its known advantages for population health. Current initiatives to transform primary care aim to increase access to team-based primary care clinics. However, many regions lack a reliable method to enumerate clinics, limiting estimates of clinical capacity and ongoing access gaps. A region-based complete clinic list is needed to effectively describe clinic characteristics and to compare primary care outcomes at the clinic level. Objective The objective of this study is to show how publicly available data sources, including the provincial physician license registry, can be used to generate a verifiable, region-wide list of primary care clinics in British Columbia, Canada, using a process named the Clinic List Algorithm (CLA). Methods The CLA has 10 steps: (1) collect data sets, (2) develop clinic inclusion and exclusion criteria, (3) process data sets, (4) consolidate data sets, (5) transform from list of physicians to initial list of clinics, (6) add additional metadata, (7) create working lists, (8) verify working lists, (9) consolidate working lists, and (10) adjust processing steps based on learnings. Results The College of Physicians and Surgeons of British Columbia Registry contained 13,726 physicians, at 2915 unique addresses, 6942 (50.58%) of whom were family physicians (FPs) licensed to practice in British Columbia. The CLA identified 1239 addresses where primary care was delivered by 4262 (61.39%) FPs. Of the included addresses, 84.50% (n=1047) were in urban locations, and there was a median of 2 (IQR 2-4, range 1-23) FPs at each unique address. Conclusions The CLA provides a region-wide description of primary care clinics that improves on simple counts of primary care providers or self-report lists. It identifies the number and location of primary care clinics and excludes primary care providers who are likely not providing community-based primary care. Such information may be useful for estimates of capacity of primary care, as well as for policy planning and research in regions engaged in primary care evaluation or transformation.
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Affiliation(s)
- Ian R Cooper
- Innovation Support Unit, Department of Family Practice, University of British Columbia, Vancouver, BC, Canada
| | - Cameron Lindsay
- Innovation Support Unit, Department of Family Practice, University of British Columbia, Vancouver, BC, Canada
| | - Keaton Fraser
- Innovation Support Unit, Department of Family Practice, University of British Columbia, Vancouver, BC, Canada
| | - Tiffany T Hill
- Innovation Support Unit, Department of Family Practice, University of British Columbia, Vancouver, BC, Canada
| | - Andrew Siu
- Innovation Support Unit, Department of Family Practice, University of British Columbia, Vancouver, BC, Canada
| | - Sarah Fletcher
- Innovation Support Unit, Department of Family Practice, University of British Columbia, Vancouver, BC, Canada
| | - Jan Klimas
- Innovation Support Unit, Department of Family Practice, University of British Columbia, Vancouver, BC, Canada
- British Columbia Centre on Substance Use, Vancouver, BC, Canada
| | - Michee-Ana Hamilton
- Innovation Support Unit, Department of Family Practice, University of British Columbia, Vancouver, BC, Canada
| | - Amanda D Frazer
- Innovation Support Unit, Department of Family Practice, University of British Columbia, Vancouver, BC, Canada
| | - Elka Humphrys
- Innovation Support Unit, Department of Family Practice, University of British Columbia, Vancouver, BC, Canada
| | - Kira Koepke
- Innovation Support Unit, Department of Family Practice, University of British Columbia, Vancouver, BC, Canada
| | - Lindsay Hedden
- Faculty of Health Sciences, Simon Fraser University, Burnaby, BC, Canada
- British Columbia Academic Health Sciences Network, Vancouver, BC, Canada
| | - Morgan Price
- Innovation Support Unit, Department of Family Practice, University of British Columbia, Vancouver, BC, Canada
| | - Rita K McCracken
- Innovation Support Unit, Department of Family Practice, University of British Columbia, Vancouver, BC, Canada
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Paré G, Raymond L, Pomey MP, Grégoire G, Castonguay A, Ouimet AG. Medical students’ intention to integrate digital health into their medical practice: A pre-peri COVID-19 survey study in Canada. Digit Health 2022; 8:20552076221114195. [PMID: 35898286 PMCID: PMC9309785 DOI: 10.1177/20552076221114195] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.5] [Reference Citation Analysis] [Abstract] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 01/16/2022] [Accepted: 06/30/2022] [Indexed: 12/16/2022] Open
Abstract
Objective We aimed to explore the factors that influence medical students’ intention to
integrate dHealth technologies in their practice and analyze the influence
of the COVID-19 pandemic on their perceptions and intention. Methods We conducted a two-phased survey study at the University of Montreal's
medical school in Canada. The study population consisted of 1367 medical
students. The survey questionnaire was administered in two phases, that is,
an initial survey (t0) in February 2020, before the Covid-19
pandemic, and a replication survey (t1) in January 2021, during
the pandemic. Component-based structural equation modeling (SEM) was used to
test seven research hypotheses. Results A total of 184 students responded to the survey at t0 (13%),
whereas 138 responded to the survey at t1 (10%). Findings reveal
that students, especially those who are in their preclinical years, had
little occasion to experiment with dHealth technologies during their degree.
This lack of exposure may explain why a vast majority felt that dHealth
should be integrated into medical education. Most respondents declared an
intention to integrate dHealth, including AI-based tools, into their future
medical practice. One of the most salient differences observed between
t0 and t1 brings telemedicine to the forefront of
medical education. SEM results confirm the explanatory power of the proposed
research model. Conclusions The present study unveils the specific dHealth technologies that could be
integrated into existing medical curricula. Formal training would increase
students’ competencies with these technologies which, in turn, could ease
their adoption and effective use in their practice.
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Affiliation(s)
| | - Louis Raymond
- Université du Québec à Trois-Rivières, Trois-Rivieres, Canada
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