Softening the Blow of Social Exclusion: The Responsive Theory of Social Exclusion

Multiple Facets of Rejections in Online Dating: Exploring Types, Reasons, and Impact

Romantic rejections are a hurtful yet common occurrence in online dating. While research in this area is growing, there is a need for a comprehensive and comparative overview to understand these rejection experiences better. This article presents the results of two cross-sectional survey studies that aimed to create a more comprehensive overview of multiple facets of rejections in online dating, particularly the types of rejections used, the (provided) reasons for rejecting, and the painfulness of being rejected. Results of Study 1 (n = 177) show that ghosting was the most often experienced rejection type, even when a considerable number of messages was exchanged before the rejection. Unmatching/blocking and rejections with an explanation occurred less but equally often. Moreover, individuals who experienced rejections with an explanation reported the highest painfulness rates, which raised important questions about the reasons behind such explicit rejections. Study 2 further unpacked the provided rejection reasons, from the rejecter and the rejectee perspective. Five categories were identified among the reasons, such as (lack of) attraction and reasons related to relationship investment. Several interesting discrepancies that emerged between reasons provided by rejecters versus rejectees are discussed. Our work underlines the multifaceted nature of rejection experiences in online dating and sets directions for future research that further explores the relationships between rejection types, reasons, and painfulness in detail.

Who is more willing to engage in social rejection? The roles of self-esteem, rejection sensitivity, and negative affect in social rejection decisions

How do self-schemas and their consequences guide would-be-rejectors? When making decisions about whether to reject, individuals consider the difficulty and emotional consequences of rejecting, and both considerations are likely to involve self-schemas. In three preregistered studies, we examine the roles of self-esteem, rejection sensitivity, and symptoms of depression and anxiety in rejection decisions. In an initial set of studies (N1a = 214, N1b = 264), participants forecast their willingness to reject and their emotional responses in friendship (Study 1a) and romantic (Study 1a-1b) vignettes. In Study 2 (N2 = 259), participants who recently rejected rated that experience on the same measures. Correlates of negative self-schema were associated with negative emotions. Self-esteem, rejection sensitivity, and general distress were associated with forecasted difficulty rejecting, but only anxiety and general distress were associated with retrospectively reported increased difficulty. Taken together, psychological distress may decrease willingness to reject in a way that participants cannot predict.

How Socially Avoidant Emerging Adults Process Social Feedback during Human-to-Human Interaction after Social Rejection: An Event-Related Potential Study

Social avoidance refers to active non-participation in social activities, which is detrimental to healthy interpersonal interaction for emerging adults. Social rejection is a kind of negative social evaluation from others making people feel social pain. However, how socially avoidant emerging adults process social feedback information after experiencing social rejection has received less attention. The current study aimed to explore the differences in social interaction feedback processing after social rejection between a socially avoidant group (n = 16) and a comparison group (n = 16) in a human-to-human interaction context. Computer game tasks with two types of interaction (cooperation and competition) were used to record the event-related potentials when receiving social interaction feedback in two conditions (social rejection and control condition). The results showed that (1) the socially avoidant group had lower reward positivity amplitudes than the comparison group when receiving social feedback; (2) the socially avoidant group presented larger P300 amplitudes in the social rejection condition than in the control condition, but the comparison group did not; and (3) social rejection evoked more negative N1 amplitudes in the socially avoidant and comparison groups. The findings suggest that socially avoidant emerging adults may have flaws in reward sensitivity during interpersonal interaction, and they might also exert more attentional and emotional resources to social feedback after social rejection.

Cooperation after social exclusion: To reconnect or to harm?

Predicting a person's reaction after experiencing exclusion is an important question, which is accompanied by paradoxical answers. An excluded person may tend to harm others (antisocial reaction hypothesis), treat them with increased ingratiation (prosocial reaction hypothesis), or withdraw from further social contacts. The aim of this study was to test the hypotheses about the prosocial and antisocial responses in the social dilemma context, specifically, to examine whether social exclusion will result in reduced or increased cooperation in the Trust Game. The sample included 175 participants (females = 142), first- and second-year psychology students. There was a between-subject design 3 exclusion (exclusion vs. inclusion vs. neutral) × 2 history (known vs. unknown partner), with Social value orientation being treated as a covariate. Social exclusion was manipulated using the get-acquainted paradigm, and the Trust Game was used to measure the willingness to cooperate. The level of social value orientation was measured using the Social Value Orientations (SVO) Slider Measure. Despite the successful manipulation of social exclusion, the results do not support studies showing that exclusion influences cooperation in a mixed-motive situation. Only the main effects of the history were observed (p = .012, η2  = .04.), and social value orientation was a significant predictor of the level of cooperation (p ≤ .001, η2  = .08.). The conclusion is that the experience of social exclusion made participants no less able to analyze social cues and willing to cooperate in the Trust Game.

How Social Exclusion Affects Consumers’ Color Preference

Social exclusion can cause negative changes on human beings both in the physiological and psychological aspects. Although considerable efforts have been devoted to study its effects on consumption behavior, little attention has been paid to the consequence that social exclusion might have on consumer’s color preference and the underlying mechanisms. Such social events can change individual’s behavior. This work examines the influence of social exclusion on consumers’ color preference as well as the moderation and mediation effects via three experiments: Experiment 1 studies the impacts of social exclusion on consumer color choice (warm color versus cold color). To further validate the robustness of the results, experiment 2 is designed by replicating the findings of experiment 1 in another product category and instructed the participants to choose products with different colors. Meanwhile, the mediation effect of self-threat is examined. In Experiment 3, the moderation effect of self-construal is investigated via a 2 (exclusion vs. inclusion) × 2 (independent vs. interdependent) × (warm color vs. cold color) between-subjects design. Our results indicate that social exclusion makes people prefer warm colors rather than cold colors. However, these effects would be mediated by self-threat, which could be further moderated by self-construal. The present study establishes the relationship between social exclusion and consumers’ color preference, which is expected to provide guidance for companies to improve product design and promotion strategies to adapt to various contexts.

You Are Not Alone!

Abstract. Experiencing ostracism is a painful situation that can urge a desire to restore social bonds. However, few studies have investigated the conditions under which it leads to ingroup identification. In three studies using minimal groups ( N = 611), we have investigated the consequences of coexperiencing ostracism for group identification and well-being. In Study 1a and 1b ( N = 171; N = 211), the results showed that sharing a common experience of ostracism with an ingroup member increases ingroup identification but does not improve psychological needs during the ostracism experience. In Study 2 ( N = 230), we replicated our results on identification and showed that sharing ostracism fosters psychological closeness with the partner ostracized but does not moderate need recovery.

Witnessed inclusion improves identification of Duchenne and non-Duchenne smiles

Social exclusion threatens a person's need to belong and prompts them to behave in ways that often facilitate reaffiliation. For adults, direct exclusion increases attention to social information and facial cues, including an enhanced identification of Duchenne and non-Duchenne smiles. Furthermore, inclusion can buffer or mitigate the effects of exclusion. This study investigated children's (N = 44) and adults' (N = 52) sensitivity to perceptual changes in smiles following witnessed inclusion and exclusion and inclusion's mitigating and buffering effects on perceptual abilities. Contrary to our predictions, participants in our study demonstrated improved accuracy after witnessing inclusion, rather than exclusion, and showed no buffering or mitigating effects of inclusion. This contradiction with previous findings points to a further need to explore the effects of witnessed versus direct inclusion and exclusion, especially if witnessed inclusion and exclusion have the ability to impact perception and shape our behavior.

"Scapegoat" for Offline Consumption: Online Review Response to Social Exclusion

Previous research has mostly focused on Internet use behaviors, such as usage time of the Internet or social media after individuals experienced offline social exclusion. However, the extant literature has ignored online response behaviors, such as online review responses to social exclusion. To address this gap, drawing on self-protection and self-serving bias, we proposed three hypotheses that examine the effect of offline social exclusion on online reviews, which are verified by two studies using different simulating scenarios with 464 participants. The results show that when individuals are socially excluded offline, regardless of where the exclusion comes from (businesses or peers), they will be more likely to give negative online reviews. In addition, brand awareness moderates the effect of offline social exclusion on online reviews. Specifically, if the brand is less known, compared with social inclusion, offline social exclusion will lead individuals to give more negative online reviews; conversely, for well-known brands, no significant difference exists in the online reviews between social exclusion and inclusion.

Trolls Without Borders: A Cross-Cultural Examination of Victim Reactions to Verbal and Silent Aggression Online

Trolling-the online exploitation of website, chat, or game mechanics at another user's expense-can and does take place all over cyberspace. It can take myriad forms, as well-some verbal, like trash-talking an opponent in a game, and some silent, like refusing to include a new player in a team effort during an in-game quest. However, despite this variety, there are few to no studies comparing the effects of these differing trolling types on victims. In addition, no study has yet taken into account users' offline cultural context and norms into the trolling victim experience. To fill this gap in the literature, the present study put participants from three culturally-distinct countries-Pakistan, Taiwan, and the Netherlands-in a simulated trolling interaction using the Cyberball game. Participants were either flamed (read: harshly insulted) or ostracized by a member of their own cultural group (ingroup) or a minority member (outgroup), and the participants' emotional responses, behavioral intentions toward the other players, and messages sent during the game were taken as indicators of their response to the trolling. Results showed that our Taiwanese sample used the most reactive aggression when trolled and our Dutch sample was the most passive. In addition, ostracism generally produced the desire to repair relationships, irrespective of cultural context, and perpetrator culture (ingroup or outgroup) only produced an effect in the behavioral intentions of our Pakistani sample. Overall, it would appear that online and offline culture interact to produce the variety of responses to trolling seen in extant literature. Additional implications for future research into computer-mediated communication and online aggression are also discussed.

Outcasts and saboteurs: Intervention strategies to reduce the negative effects of social exclusion on team outcomes

The experience of social exclusion in the workplace adversely impacts employees' well-being, job satisfaction, and productivity, and no one quite knows what to do about it. In this report, we describe the development and testing of three ostracism interventions, designed to help people cope with the negative effects of being excluded by one's team. Across five studies, participants were assigned to a virtual ball toss game where they were either included or excluded by their teammates. Afterwards, they were given a task where they could earn money for themselves, for their entire team, or for an unrelated group (charity). Excluded participants worked less hard for their teams (even when this meant sacrificing their own earnings). This sabotage effect was specific, meaning that excluded individuals worked less hard on behalf of their teams, but not when they worked for themselves or for charity. We devised three intervention strategies-perspective, mentorship, and empowerment-to combat the negative effects of ostracism on people's willingness to work for their teams. These interventions were successful; each increased people's persistence in a team-based reward task, and in some cases, even raised the outcomes of excluded teammates to levels observed in included teammates. The effectiveness of these interventions also replicated successfully, using preregistered hypotheses, methods, and analyses. These studies add novel insights to a variety of fields that have examined the consequences of social exclusion, including social psychology, organizational behavior, and management science.

The effect of implicit (vs explicit) rejection on the behavioral intentions of online daters

Purpose

Online dating facilitates both dater interactions and rejections. Given the vast offer of potential mates and daters' limited time, several rejections may occur. On online dating platforms, most of these rejections are simply the absence of a reply (ignoring). The purpose of this paper is to compare the impact of implicit rejection (ignoring) vs explicit rejection (declining) on the behavioral intentions of daters, considering self-esteem as a moderator.

Design/methodology/approach

Experiment 1 investigated the effect of the extent of rejection (implicit vs explicit vs control) on the behavioral intentions of online daters. Experiment 2 assessed observers' recommended actions to a male (vs female) online dater following rejection (implicit vs explicit vs control).

Findings

Implicit rejections generate greater behavioral intentions than explicit rejections. Both daters (study 1) and observers of the dating scenario (study 2) indicated greater intent to revise their profiles (study 1) or recommend a profile revision (study 2) when implicitly (vs explicitly) rejected by interaction partners. Self-esteem moderated the effect of the extent of rejection. Higher levels of self-esteem eliminate and lower levels of self-esteem intensify the effect of the extent of rejection on behavioral intentions. Additionally, observers' recommendations based on the extent of rejection depend on the rejected dater's gender.

Originality/value

Ignoring is a frequent practice among dating platform users, and this paper provides an original contribution to better understand the differences stemming from implicit or explicit rejection of online daters.

Peer review

The peer review history for this article is available at: https://publons.com/publon/10.1108/OIR-06-2020-0207

Anticipated emotional and behavioral responses to ambiguous rejection by a significant other, friend, or acquaintance

Although there is an extensive literature on interpersonal rejection, individual studies that have examined adults' emotional and behavioral responses to rejection have tended to limit their scope to a specific category of rejector (e.g., acquaintances). As a result, prior research has failed to systematically investigate whether individuals' emotional and behavioral responses to perceived rejection differ as a function of the role of the potential rejector. In the present study, a total of 481 participants read two scenarios describing hypothetical situations in which rejection by a specific individual (i.e., significant other, friend, or acquaintance) was ambiguous. After each scenario, participants rated the extent to which they would be likely to anticipate (a) experiencing various negative emotions (e.g., upset) and (b) engaging in various behavioral responses (i.e., act friendly, retaliate, complain, avoid) to the potential rejector. Overall, the potential of being rejected by another person with whom one has a close and valued relationship (i.e., a significant other and, to a lesser degree, a friend) was associated with heightened negative emotion and a heightened likelihood of engaging in an active response, either prosocial (i.e., act friendly) or antisocial (i.e., retaliate or complain). In contrast, potential rejection by an acquaintance was associated with relatively little negative emotion and relatively little desire to engage the other (i.e., avoid). In sum, the participants' relationship with specific individuals was found to influence both the intensity of their anticipated negative emotional response to ambiguous rejection and the pattern of their anticipated behavioral response to the potential rejectors.

A 'Control Model' of Social Media Engagement in Adolescence: A Grounded Theory Analysis

Adolescents actively use social media, which engages them cognitively, emotionally, and behaviorally. However, the underlying psychological mechanisms of engagement have not been adequately addressed. The present study examined adolescents' psychological processes as these develop in their everyday interactions via social media. The sample comprised six focus groups with 42 adolescents from UK-based schools. Data were analyzed using constructivist grounded theory. The resulting concepts related to individual, social, and structurally related processes, highlighting a synergy between the processes underlying use and a gradual reduction of control as individual, social, and structurally led processes emerge, conceptualized as the 'control model' of social media engagement. The findings highlight a controlling aspect in engagement and a dynamic interplay between the processes as mutually determining the quality and the intensity of the interaction. Recommendations are provided for examining control as a main emotional, cognitive, and behavioral mechanism in problematic and/or addictive social media and smartphone use.

Engaging in social rejection may be riskier for women

People often worry how others will perceive them if they socially reject others, but do women have more to fear than men? Although previous research has shown that women are perceived negatively for behaving in counter-stereotypical ways, research on backlash has focused on business settings. The present research applies backlash theory to examine how women are perceived for engaging in social rejection. The findings suggest that backlash may operate differently in social rejection because only men punish women for rejecting. Across four studies, the present research found that (1) women felt they were more likely to be penalized for engaging in social rejection than men, (2) women were less willing to endorse social rejection than men, and (3) men, but not women, viewed female rejectors in a more negative manner than male rejectors.

When Saying Sorry May Not Help: The Impact of Apologies on Social Rejections

If you have to socially reject someone, will it help to apologize? Social rejection is a painful emotional experience for targets, yet research has been silent on recommendations for rejectors. Across three sets of studies, apologies increased hurt feelings and the need to express forgiveness but did not increase feelings of forgiveness. The investigation of hurt feelings arising from a social rejection is challenging because previous research has shown that participants are reluctant to admit they felt hurt by the rejection. The present research addressed the self-report issue in two ways. First, participants rated how much social rejections would hurt someone’s feelings as a function of whether an apology was included across various social rejection scenarios (Studies 1a–e). Second, aggressive behavior was measured in response to face-to-face social rejections that were manipulated to include or exclude apologies (Studies 2a–c). More specifically, Studies 1a–e (N = 1096) found that although individuals sometimes use apologies in social rejections, social rejections with apologies are associated with higher levels of explicit hurt feelings. Studies 2a–c (N = 355) manipulated the presence of an apology in face-to-face social rejections and found that social rejections with apologies cause more aggressive behavior. As in previous research, participants are reluctant to admit to feeling hurt. Finally, Study 3 (N = 426) found that in response to social rejections with apologies, individuals feel more compelled to express forgiveness despite not actually feeling more forgiveness. Implications for the role of language in social rejections are discussed.

Culture, Social Interdependence, and Ostracism

Recent research has demonstrated that cultural groups differ in how they experience ostracism and in how they behave in the wake of being ostracized. We review this literature paying particular attention to the role that one key cultural variable, social interdependence, plays in moderating responses to ostracism. Although the data present a complex picture, a growing number of studies have suggested that collectivistic cultures and high levels of social interdependence are associated with less negative responses to ostracism. We review explanations for observed cultural and individual-level differences in responses to ostracism and make a series of suggestions for future research that, we hope, will disambiguate current findings and offer a more nuanced picture of ostracism and the significance of cultural variation inherent within it.