Emotion AI-Driven Sentiment Analysis: A Survey, Future Research Directions, and Open Issues

Feelings are Messy: The Feelings We Study in Affective Science Should Be Too

Affective science has taken up the challenge of building a bridge between basic affective science and practical applications. The articles in the Future of Affective Science issue lay out methodological and conceptual frameworks that allow us to expand affective science into real-world settings and to handle naturalistic methods. Along with these advances, accomplishing this goal will require additionally refocusing the types of experiences we study, and the measures of experience we are interested in. This paper explores the necessity for basic affective science to embrace the messy and complex nature of human emotion in order to bridge the gap between theoretical concepts and real-world applicability. Specifically, this involves studying experiences that do not fit as neatly into dominant conceptual frameworks, such as valenced scales and the most common discrete emotion categories, and that may be more difficult to measure or experimentally control. This makes the gap between affective science and real-world feelings larger. To move the field towards incorporating emotional complexity in an empirical manner, I propose measurement standards that err on the side of less fixed-choice options and using stimuli chosen for their potential to elicit highly complex responses over time within the same individual. Designing studies that can measure these experiences will push emotion theories to explain data they were not originally designed for, likely leading to refinement and collaboration. These approaches will help capture the full spectrum of human emotional experience, leading to a more nuanced and applicable understanding of affective science.

Deep belief network-based approach for detecting Alzheimer's disease using the multi-omics data

Alzheimer's disease (AD) is the most uncertain form of Dementia in terms of finding out the mechanism. AD does not have a vital genetic factor to relate to. There were no reliable techniques and methods to identify the genetic risk factors associated with AD in the past. Most of the data available were from the brain images. However, recently, there have been drastic advancements in the high-throughput techniques in bioinformatics. It has led to focused researches in discovering the AD causing genetic risk factors. Recent analysis has resulted in considerable prefrontal cortex data with which classification and prediction models can be developed for AD. We have developed a Deep Belief Network-based prediction model using the DNA Methylation and Gene Expression Microarray Data, with High Dimension Low Sample Size (HDLSS) issues. To overcome the HDLSS challenge, we performed a two-layer feature selection considering the biological aspects of the features as well. In the two-layered feature selection approach, first the differentially expressed genes and differentially methylated positions are identified, then both the datasets are combined using Jaccard similarity measure. As the second step, an ensemble-based feature selection approach is implemented to further narrow down the gene selection. The results show that the proposed feature selection technique outperforms the existing commonly used feature selection techniques, such as Support Vector Machine Recursive Feature Elimination (SVM-RFE), and Correlation-based Feature Selection (CBS). Furthermore, the Deep Belief Network-based prediction model performs better than the widely used Machine Learning models. Also, the multi-omics dataset shows promising results compared to the single omics.

Artificial Intelligence and Sentiment Analysis: A Review in Competitive Research

As part of a business strategy, effective competitive research helps businesses outperform their competitors and attract loyal consumers. To perform competitive research, sentiment analysis may be used to assess interest in certain themes, uncover market conditions, and study competitors. Artificial intelligence (AI) has improved the performance of multiple areas, particularly sentiment analysis. Using AI, sentiment analysis is the process of recognizing emotions expressed in text. AI comprehends the tone of a statement, as opposed to merely recognizing whether particular words within a group of text have a negative or positive connotation. This article reviews papers (2012–2022) that discuss how competitive market research identifies and compares major market measurements that help distinguish the services and goods of the competitors. AI-powered sentiment analysis can be used to learn what the competitors’ customers think of them across all aspects of the businesses.

Artificial Intelligence in Biological Sciences

Artificial intelligence (AI), currently a cutting-edge concept, has the potential to improve the quality of life of human beings. The fields of AI and biological research are becoming more intertwined, and methods for extracting and applying the information stored in live organisms are constantly being refined. As the field of AI matures with more trained algorithms, the potential of its application in epidemiology, the study of host–pathogen interactions and drug designing widens. AI is now being applied in several fields of drug discovery, customized medicine, gene editing, radiography, image processing and medication management. More precise diagnosis and cost-effective treatment will be possible in the near future due to the application of AI-based technologies. In the field of agriculture, farmers have reduced waste, increased output and decreased the amount of time it takes to bring their goods to market due to the application of advanced AI-based approaches. Moreover, with the use of AI through machine learning (ML) and deep-learning-based smart programs, one can modify the metabolic pathways of living systems to obtain the best possible outputs with the minimal inputs. Such efforts can improve the industrial strains of microbial species to maximize the yield in the bio-based industrial setup. This article summarizes the potentials of AI and their application to several fields of biology, such as medicine, agriculture, and bio-based industry.

Unboxing Deep Learning Model of Food Delivery Service Reviews Using Explainable Artificial Intelligence (XAI) Technique

The demand for food delivery services (FDSs) during the COVID-19 crisis has been fuelled by consumers who prefer to order meals online and have it delivered to their door than to wait at a restaurant. Since many restaurants moved online and joined FDSs such as Uber Eats, Menulog, and Deliveroo, customer reviews on internet platforms have become a valuable source of information about a company’s performance. FDS organisations strive to collect customer complaints and effectively utilise the information to identify improvements needed to enhance customer satisfaction. However, only a few customer opinions are addressed because of the large amount of customer feedback data and lack of customer service consultants. Organisations can use artificial intelligence (AI) instead of relying on customer service experts and find solutions on their own to save money as opposed to reading each review. Based on the literature, deep learning (DL) methods have shown remarkable results in obtaining better accuracy when working with large datasets in other domains, but lack explainability in their model. Rapid research on explainable AI (XAI) to explain predictions made by opaque models looks promising but remains to be explored in the FDS domain. This study conducted a sentiment analysis by comparing simple and hybrid DL techniques (LSTM, Bi-LSTM, Bi-GRU-LSTM-CNN) in the FDS domain and explained the predictions using SHapley Additive exPlanations (SHAP) and Local Interpretable Model-Agnostic Explanations (LIME). The DL models were trained and tested on the customer review dataset extracted from the ProductReview website. Results showed that the LSTM, Bi-LSTM and Bi-GRU-LSTM-CNN models achieved an accuracy of 96.07%, 95.85% and 96.33%, respectively. The model should exhibit fewer false negatives because FDS organisations aim to identify and address each and every customer complaint. The LSTM model was chosen over the other two DL models, Bi-LSTM and Bi-GRU-LSTM-CNN, due to its lower rate of false negatives. XAI techniques, such as SHAP and LIME, revealed the feature contribution of the words used towards positive and negative sentiments, which were used to validate the model.

Ensemble of Artificial Intelligence Techniques for Bacterial Antimicrobial Resistance (AMR) Estimation Using Topic Modeling and Similarity Measure

In recent times, bacterial Antimicrobial Resistance (AMR) analyses becomes a hot study topic. The AMR comprises information related to the antibiotic product name, class name, subclass name, type, subtype, gene type, etc., which can fight against the illness. However, the tagging language used to determine the data is of free context. These contexts often contain ambiguous data, which leads to a hugely challenging issue in retrieving, organizing, merging, and finding the relevant data. Manually reading this text and labelling is not time-consuming. Hence, topic modeling overcomes these challenges and provides efficient results in categorizing the topic and in determining the data. In this view, this research work designs an ensemble of artificial intelligence for categorizing the AMR gene data and determine the relationship between the antibiotics. The proposed model includes a weighted voting based ensemble model by the incorporation of Latent Dirichlet Allocation (LDA) and Hierarchical Recurrent Neural Networks (HRNN), shows the novelty of the work. It is used for determining the amount of “topics” that cluster utilizing a multidimensional scaling approach. In addition, the proposed model involves the data pre-processing stage to get rid of stop words, punctuations, lower casing, etc. Moreover, an explanatory data analysis uses word cloud which assures the proper functionality and to proceed with the model training process. Besides, three approaches namely perplexity, Harmonic mean, and Random initialization of K are employed to determine the number of topics. For experimental validation, an openly accessible Bacterial AMR reference gene database is employed. The experimental results reported that the perplexity provided the optimal number of topics from the AMR gene data of more than 6500 samples. Therefore, the proposed model helps to find the appropriate antibiotic for bacterial and viral spread and discover how to increase the proper antibiotic in human bodies

Commercial Use of Emotion Artificial Intelligence (AI): Implications for Psychiatry

PURPOSE OF REVIEW

Emotion artificial intelligence (AI) is technology for emotion detection and recognition. Emotion AI is expanding rapidly in commercial and government settings outside of medicine, and will increasingly become a routine part of daily life. The goal of this narrative review is to increase awareness both of the widespread use of emotion AI, and of the concerns with commercial use of emotion AI in relation to people with mental illness.

RECENT FINDINGS

This paper discusses emotion AI fundamentals, a general overview of commercial emotion AI outside of medicine, and examples of the use of emotion AI in employee hiring and workplace monitoring. The successful re-integration of patients with mental illness into society must recognize the increasing commercial use of emotion AI. There are concerns that commercial use of emotion AI will increase stigma and discrimination, and have negative consequences in daily life for people with mental illness. Commercial emotion AI algorithm predictions about mental illness should not be treated as medical fact.

Implementing Online Product Reviews and Muslim Fashion Innovation for Resilience during the New Normal in Indonesia

The COVID-19 pandemic in Indonesia has harmed the fashion sector, particularly SMEs (small and medium-sized enterprises). In the wake of the epidemic, the Muslim Fashion Shop (MFS) sector has experienced a drop in sales. Therefore, developing innovative products and excellent customer approaches are critical to MFS resilience. This pandemic has additionally affected the shift from offline to online sales channels. Online sales features, referred to as online product reviews (OPRs), allow customers to leave comments or evaluations. OPRs are one of the sources of product feature information, and are a means of increasing valued for online consumers that some companies are currently underutilizing. In order to develop Muslim fashion designs, this project performed OPRs. The purpose of this study is to show the benefits of OPRs in the development of new Muslim fashion products in Indonesia in order to assist businesses in surviving in the new normal era. The first phase of OPR data collection at Shopee was carried out in five steps. OPR data were collected in Shopee using NVivo’s N-Capture QSR. The data obtained from phase one were needed in order to equalize perceptions and make corrections using the member check obtained data OPR method using Focus Group Discussion (FGD). The second phase consisted of eight steps. This phase sharpened the results of phase one using expert judgement word frequency analysis in NIVO. The third and final phase analysed the fashion industry’s new normal innovation approach. This research shows the usefulness of OPR data for the evolution of fashion design in Indonesia, among other findings. According to this study, companies’ expertise, experience, and design innovation are essential variables in a changing/disruptive marketplace. Ongoing research suggests utilizing OPRs to generate new design trends, high-quality products, and innovative tactics in order to sustain Muslim fashion business.

A Contemporary Review on Utilizing Semantic Web Technologies in Healthcare, Virtual Communities, and Ontology-Based Information Processing Systems

The semantic web is an emerging technology that helps to connect different users to create their content and also facilitates the way of representing information in a manner that can be made understandable for computers. As the world is heading towards the fourth industrial revolution, the implicit utilization of artificial-intelligence-enabled semantic web technologies paves the way for many real-time application developments. The fundamental building blocks for the overwhelming utilization of semantic web technologies are ontologies, and it allows sharing as well as reusing the concepts in a standardized way so that the data gathered from heterogeneous sources receive a common nomenclature, and it paves the way for disambiguating the duplicates very easily. In this context, the right utilization of ontology capabilities would further strengthen its presence in many web-based applications such as e-learning, virtual communities, social media sites, healthcare, agriculture, etc. In this paper, we have given the comprehensive review of using the semantic web in the domain of healthcare, some virtual communities, and other information retrieval projects. As the role of semantic web is becoming pervasive in many domains, the demand for the semantic web in healthcare, virtual communities, and information retrieval has been gaining huge momentum in recent years. To obtain the correct sense of the meaning of the words or terms given in the textual content, it is deemed necessary to apply the right ontology to fix the ambiguity and shun any deviations that persist on the concepts. In this review paper, we have highlighted all the necessary information for a good understanding of the semantic web and its ontological frameworks.

Ontology-Enabled Emotional Sentiment Analysis on COVID-19 Pandemic-Related Twitter Streams

The exponential growth of social media users has changed the dynamics of retrieving the potential information from user-generated content and transformed the paradigm of information-retrieval mechanism with the novel developments on the concept of “web of data”. In this regard, our proposed Ontology-Based Sentiment Analysis provides two novel approaches: First, the emotion extraction on tweets related to COVID-19 is carried out by a well-formed taxonomy that comprises possible emotional concepts with fine-grained properties and polarized values. Second, the potential entities present in the tweet can be analyzed for semantic associativity. The extraction of emotions can be performed in two cases: (i) words directly associated with the emotional concepts present in the taxonomy and (ii) words indirectly present in the emotional concepts. Though the latter case is very challenging in processing the tweets to find the hidden patterns and extract the meaningful facts associated with it, our proposed work is able to extract and detect almost 81% of true positives and considerably able to detect the false negatives. Finally, the proposed approach's superior performance is witnessed from its comparison with other peer-level approaches.

Improving the Classification of Alzheimer's Disease Using Hybrid Gene Selection Pipeline and Deep Learning

Alzheimer’s is a progressive, irreversible, neurodegenerative brain disease. Even with prominent symptoms, it takes years to notice, decode, and reveal Alzheimer’s. However, advancements in technologies, such as imaging techniques, help in early diagnosis. Still, sometimes the results are inaccurate, which delays the treatment. Thus, the research in recent times focused on identifying the molecular biomarkers that differentiate the genotype and phenotype characteristics. However, the gene expression dataset’s generated features are huge, 1,000 or even more than 10,000. To overcome such a curse of dimensionality, feature selection techniques are introduced. We designed a gene selection pipeline combining a filter, wrapper, and unsupervised method to select the relevant genes. We combined the minimum Redundancy and maximum Relevance (mRmR), Wrapper-based Particle Swarm Optimization (WPSO), and Auto encoder to select the relevant features. We used the GSE5281 Alzheimer’s dataset from the Gene Expression Omnibus We implemented an Improved Deep Belief Network (IDBN) with simple stopping criteria after choosing the relevant genes. We used a Bayesian Optimization technique to tune the hyperparameters in the Improved Deep Belief Network. The tabulated results show that the proposed pipeline shows promising results.

Recent Advances on IoT-Assisted Wearable Sensor Systems for Healthcare Monitoring

IoT has played an essential role in many industries over the last few decades. Recent advancements in the healthcare industry have made it possible to make healthcare accessible to more people and improve their overall health. The next step in healthcare is to integrate it with IoT-assisted wearable sensor systems seamlessly. This review rigorously discusses the various IoT architectures, different methods of data processing, transfer, and computing paradigms. It compiles various communication technologies and the devices commonly used in IoT-assisted wearable sensor systems and deals with its various applications in healthcare and their advantages to the world. A comparative analysis of all the wearable technology in healthcare is also discussed with tabulation of various research and technology. This review also analyses all the problems commonly faced in IoT-assisted wearable sensor systems and the specific issues that need to be tackled to optimize these systems in healthcare and describes the various future implementations that can be made to the architecture and the technology to improve the healthcare industry.

Framing Twitter Public Sentiment on Nigerian Government COVID-19 Palliatives Distribution Using Machine Learning

Sustainable development plays a vital role in information and communication technology. In times of pandemics such as COVID-19, vulnerable people need help to survive. This help includes the distribution of relief packages and materials by the government with the primary objective of lessening the economic and psychological effects on the citizens affected by disasters such as the COVID-19 pandemic. However, there has not been an efficient way to monitor public funds’ accountability and transparency, especially in developing countries such as Nigeria. The understanding of public emotions by the government on distributed palliatives is important as it would indicate the reach and impact of the distribution exercise. Although several studies on English emotion classification have been conducted, these studies are not portable to a wider inclusive Nigerian case. This is because Informal Nigerian English (Pidgin), which Nigerians widely speak, has quite a different vocabulary from Standard English, thus limiting the applicability of the emotion classification of Standard English machine learning models. An Informal Nigerian English (Pidgin English) emotions dataset is constructed, pre-processed, and annotated. The dataset is then used to classify five emotion classes (anger, sadness, joy, fear, and disgust) on the COVID-19 palliatives and relief aid distribution in Nigeria using standard machine learning (ML) algorithms. Six ML algorithms are used in this study, and a comparative analysis of their performance is conducted. The algorithms are Multinomial Naïve Bayes (MNB), Support Vector Machine (SVM), Random Forest (RF), Logistics Regression (LR), K-Nearest Neighbor (KNN), and Decision Tree (DT). The conducted experiments reveal that Support Vector Machine outperforms the remaining classifiers with the highest accuracy of 88%. The “disgust” emotion class surpassed other emotion classes, i.e., sadness, joy, fear, and anger, with the highest number of counts from the classification conducted on the constructed dataset. Additionally, the conducted correlation analysis shows a significant relationship between the emotion classes of “Joy” and “Fear”, which implies that the public is excited about the palliatives’ distribution but afraid of inequality and transparency in the distribution process due to reasons such as corruption. Conclusively, the results from this experiment clearly show that the public emotions on COVID-19 support and relief aid packages’ distribution in Nigeria were not satisfactory, considering that the negative emotions from the public outnumbered the public happiness.

NeedFull - a Tweet Analysis Platform to Study Human Needs During the COVID-19 Pandemic in New York State

Governments and municipalities need to understand their citizens' psychological needs in critical times and dangerous situations. COVID-19 brings lots of challenges to deal with. We propose NeedFull, an interactive and scalable tweet analysis platform, to help governments and municipalities to understand residents' real psychological needs during those periods. The platform mainly consists of four parts: data collection module, data storage module, data analysis module and data visualization module. The four parts interact with each other and provide users with a thorough human needs analysis based on their queries. We employed the proposed platform to investigate the reaction of people in New York State to the ongoing worldwide COVID-19 pandemic.

A Sequential Emotion Approach for Diagnosing Mental Disorder on Social Media

Mental disorder has been affecting numerous individuals; however, mental health care is in a passive state where only a minority of individuals actively seek professional help. Due to the rapid development of social networks, individuals accustomed to expressing their raw feelings on social media include patients who are suffering great pain from mental disorders. To distinguish individuals who merely feel sad and others who have mental disorders, the symptoms of mental disorder are taken into consideration. These symptoms constantly arise as a regular pattern like shifting of emotions or repeating of one representative emotion during a certain time. We proposed a Mental Disorder Identification Model (MDI-Model) to identify the four most commonly occurring mental disorders in the world: anxiety disorder, bipolar disorder, depressive disorder, and obsessive-compulsive disorder (OCD). The MDI-Model compares the sequential emotion pattern from users to identify mental disorders to detect those who are in a high risk. Tweets of diagnosed mental disorder users were analyzed to evaluate the accuracy of the MDI-Model, furthermore, the tweets of users from six different occupations were analyzed to verify the precision and predict the tendency of mental disorder among the different occupations. Results show that the MDI-Model can efficiently diagnose users with high precision in different mental statuses as severe, moderate, and mild stage, or tendency of mental disorder and mentally healthy status.