AHP-TOPSIS Inspired Shopping Mall Site Selection Problem with Fuzzy Data

Evaluation of the treatment options for COVID-19 patients using generalized hesitant fuzzy- multi criteria decision making techniques

The breakout of the pandemic COVID-19 has affected numerous countries and territories worldwide. As COVID-19 specific medicines yet to be invented, at present the treatment is case specific, hence identification and evaluation of different prevalent treatment options based on various criteria and attributes are very important not only from the point of view of present pandemic but also for futuristic pandemic preparedness. The present study focuses on identifying, evaluation and ranking of treatment options using Multi Criteria Decision Making (MCDM). In this regard, the existing literature, doctors and scientist were interviewed to know the current treatment options in vogue and the scale of their importance with respect to the criteria. The criteria taken are side effect, regime cost, treatment duration, plasma stability, plasma turnover, time of suppression, ease of application, drug-drug interaction, compliance, fever, pneumonia, intensive care, organ failure, macrophage activation syndrome, hemophagocytic syndrome, pregnancy, kidney problem, age. This study extended Hesitant Fuzzy Set (HFS) to Generalized Hesitant Fuzzy Sets (GHFS). Generalized Hesitant Pentagonal Fuzzy Number (GHPFN) is developed. The properties of GHPFN are demonstrated. Two types of GHPFN has been described. The GHPFN (2nd type) along with MCDM tool Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) has been applied to rank the treatment options. The result of the study ranked 'Hydroxychloroquine' as the first alternative followed by, 'Plasma Exchange', 'Tocilizumab', 'Remdesivir' and 'Favipravir'. To check the robustness and steadiness of the proposed methodology, comparative analysis and sensitivity analysis has been conducted.

Determinants of customer value at department stores in Taiwan: An application of fuzzy AHP

Evaluating the factors affecting customer value in department stores will shed light on the motivations of customers when choosing department stores, which will help department stores to improve their business performance and competitiveness. This paper applies the fuzzy Analytic Hierarchy Process (AHP) method to empirically analyze the determinants of customer value at department stores in Taiwan. This study first found the major factors influencing customer value at department stores in Taiwan through a review of the literature and expert interviews, and these factors consisted of four evaluation dimensions and 20 evaluation criteria. An empirical investigation was then conducted through an AHP expert questionnaire survey. The main findings of this paper were as follows: (1) “Physical environment” was the most important evaluation dimension for customer value at department stores in Taiwan. (2) The four leading factors influencing customer value in department stores were “roomy and comfortable space,” “responsive customer service,” “planning of lines of movement at counters,” and “parking area and facilities.” This study also performed further discussion of the four evaluation criteria as a reference for department stores that wish to raise their competitiveness.

An intuitionistic dense fuzzy AHP- TOPSIS method for military robot selection

Land, marine and airborne are the three types of military robots used in the War-field. Land robots are the most crucially considered robots. Selecting a military land robot for a specific purpose is one of the challenging problems for a decision-maker to find the most preferred alternative when it includes fuzziness. Intangible factors are used while selecting the appropriate robotic system as it effectively deals with fuzziness. Intuitionistic dense fuzzy set, which is the combination of intuitionistic fuzzy set and dense fuzzy set, is capable of dealing with intangible factors. This study aims to design the integrated model on intuitionistic dense fuzzy AHP-TOPSIS to choose the most preferable military land robots under various circumstances. Robots for different types of situations, namely bomb disposal, search and rescue, surveillance and reconnaissance and war-fighter are considered. Moreover, the intuitionistic dense fuzzy AHP is utilized to calculate the subjective weights of the criteria and intuitionistic dense fuzzy TOPSIS is used to rank the alternatives. Further, a sensitivity analysis is examined to demonstrate the quality of the outcome and the results are compared with the fuzzy set, intuitionistic fuzzy set, and dense fuzzy set to show the efficiency of the proposed methodology.

A GIS-MCDM Method for Ranking Potential Station Locations in the Expansion of Bike-Sharing Systems

Bicycle-sharing systems (BSSs) are an effective solution to reduce private car usage in most cities and are an influential factor in encouraging citizens to shift to more sustainable transport modes. In this sense, the location of BSS stations has a critical impact on the system’s efficiency. This study proposed an integrated geographic information system–multi-criteria decision-making (GIS-MCDM) framework that includes the analytic hierarchy process (AHP), technique for order preference by similarity to the ideal solution (TOPSIS), and spatial data processing in GIS to determine a ranking of potential locations for BSS stations. The results of the proposed GIS-MCDM method can be used for both planning a new BSS or expanding one that is currently under operation. The framework was applied to a case study for expanding GIRA, the BSS of Lisbon, Portugal. In it, location criteria were selected in four categories, including criteria from the literature and extracted from available transaction data; in addition, we also suggested some criteria. The rebalancing operator’s staff were the decision makers in this study via their responses to the AHP questionnaire. The rebalancing staff believed that the main criterion of “city infrastructure” with the two sub-criteria of “population density” and “slope” were the most important. Furthermore, the proximity to the “bike network” with the sub-criterion of “proximity to the current bike stations” had less importance. Each criterion’s weight and inconsistency rate were obtained using the Expert Choice software. The geographic values of each criterion were created utilizing the ArcGIS software, and its network analyst module was employed for applying location techniques. Based on the created suitability map, the city’s center was the main suitable area for establishing new stations. Forty-five new bike stations were identified in those areas and ranked using the TOPSIS technique.

On the Factors of Successful e-Commerce Platform Design during and after COVID-19 Pandemic Using Extended Fuzzy AHP Method

The ongoing COVID-19 pandemic has caused a paradigm shift in all aspects of contemporary human life. Everyday activities such as shopping have shifted from traditional methods to the ever-more growing online variants, allowing for an increase in electronic commerce (e-commerce) industry. As more services become available online, consumers often rely on trusted services, which are often reflected on the web and mobile platforms they are presented on. In this paper, we study the factors for successful e-commerce platform design in the Western Balkans region using Fuzzy Analytical Hierarchy Process (FAHP) with triangular fuzzy numbers. After an extensive literature overview, interviews with representatives of top-ranking e-commerce companies in the region, and the analysis of experts’ opinions, we select a number of factors and sub-factors for prioritization, taking into account pre-pandemic factors, as well as the ones of the pandemic itself. We extend the FAHP model, which now consists of five (instead of three) points of view. Finally, we present and discuss the results in the form of tables and graphs, as well as an overall recommendation of what should be taken into account when designing an e-commerce platform. Our results rank service quality and security factors first and criteria such as multilingual support last.

A new method for ranking the usefulness of negative online reviews based on combined weighting method and improved TOPSIS

Online shopping has gradually become an important way of consumption, and consumers are paying more and more attention to negative reviews. In order to avoid the massive amount of negative review information leading to loss of useful information, this paper proposes a method for evaluating the usefulness of negative online reviews. Firstly, the method constructs an evaluation index system for the usefulness of negative online reviews from three aspects: the form feature, text feature, and reviewer feature of negative reviews, and uses a combination weighting method based on fuzzy analytic hierarchy process (FAHP) and entropy method to determine the weight of each index. Secondly, the usefulness ranking results of negative online reviews are obtained through the improved TOPSIS method based on the combined weighting method. Finally, the empirical analysis of the proposed model is carried out by crawling the negative online reviews of JD.com Fresh Food platform, and the improved model is compared with the traditional TOPSIS model, which proves the feasibility and effectiveness of the model.

Selecting Bloggers for Hotels via an Innovative Mixed MCDM Model

The global coronavirus disease 2019 (COVID-19) outbreak had a great impact on the tourism industry. Numerous hotels have ceased operations. Because of the increasing influence of blogs, various industries have adopted blogs as a publicity and marketing strategy. Companies utilize consumers’ trust and loyalty toward bloggers to effectively contact them. Hence, bloggers play a crucial role in the hotel industry. No past study has researched blogger selection by hotel managers. In this study, an innovative mixed multiple-criteria decision-making (MCDM) model including importance-performance analysis (IPA), analytic hierarchy process (AHP), and technique for order preference by similarity to ideal solution (TOPSIS) is established to assist hotel managers in selecting bloggers. We firstly collect the selection criteria via interviews with hotel managers and a review of literature on blogger selection. Messages with stick are understood, remembered, and have an enduring influence on opinions and behavior. Hence, we also introduce the concept of stick to the selection criteria. Based on IPA and the literature review, a hierarchical structure for blogger selection is constructed. Then, AHP and TOPSIS are integrated to assist the case company managers to select suitable bloggers.

Application of Hexagonal Fuzzy MCDM Methodology for Site Selection of Electric Vehicle Charging Station

In this paper, the application of hexagonal fuzzy multiple-criteria decision-making (MCDM) methodology for the site selection of electric vehicle charging stations is considered. In this regard, four factors and thirteen sub-factors have been taken into consideration for E-vehicle charging site selection. In this research, the geographic information system (GIS) has been incorporated with MCDM techniques. The fuzzy analytic hierarchy process (FAHP) is used to obtain a fuzzy weight of factors and sub-factors. MCDM tools fuzzy technique for order of preference by similarity to ideal solution (FTOPSIS) and fuzzy complex proportional assessment (FCOPRAS) have been used to rank the selected sites. A centroid-based method for defuzzification and distance measure between two hexagonal fuzzy numbers (HFN) has been developed for this paper. A practical example in Howrah, India, is considered to show the applicability and usefulness of the model. The results depict the suitability of the proposed research. Comparative and sensitivity analyses have been demonstrated to check the reliability, robustness and effectiveness of the proposed method.

Implementation of Adjusted Fuzzy AHP Method in the Assessment for Reuse of Industrial Buildings

With rapid economic development and restructuring, the number of old or obsolete buildings is growing in large cities. Construction practice has actively focused in recent decades on the regeneration of brownfield areas and creating opportunities for their cost-effective and sustainable reuse. Some of the buildings could be identified as-built industrial heritage whose purpose could be modified and used differently. Adaptive reuse can make a major contribution to sustainable development by reducing construction waste and saving natural resources. In the reuse management process, the problem is how to deal with multiple criteria that are imposed as factors in assessing the reuse of a building. Using the adjusted fuzzy analytical hierarchy process (FAHP), we explore the potential for the adaptation and new use of industrial buildings in the former area of Electronic Industry Nis (EI Nis) in Serbia. The standard FAHP, in which we determine the weights of each sub-criterion based on the expert’s evaluation, we adjusted for use when no pairwise comparison of existing alternatives was available. Multiple criteria evaluation was performed by applying many criteria and sub-criteria, taking into account the different spatial and physical performance of buildings, as well as their locational indicators. A case study is used to demonstrate the application of the method and show its effectiveness.

A New Hybrid MCDM Model for Personnel Selection Based on a Novel Grey PIPRECIA and Grey OCRA Methods

People represent one of the most significant resources of an organization, and therefore, personnel selection is one of the problems that organizations have increasingly been facing. The criteria that influence the final decision are usually opposing, so the application of multiple-criteria decision-making methods (MCDM) represents a suitable way for the facilitation of the given process. Additionally, the decision environment is characterized by the vagueness and uncertainty and, because of that, it is very hard to express the criteria over the exact crisp numbers. To acknowledge the unpredictability and obscurity of the available information important for the selection of the optimal candidate, a hybrid grey MCDM model for personnel selection is proposed in this paper. As an extension of the PIPRECIA method, the novel Grey Pivot Pairwise Relative Criteria Importance Assessment—the PIPRECIA-G method—is proposed and used for the determination of criteria importance. The PIPRECIA-G method preserved the good features of the PIPRECIA, but its superiority is reflected in its ability to deal with input data that are vague and grey. For the final ranking of the considered alternative candidates, the OCRA-G method is used. Basing the decision process and candidate selection on the two grey extended MCDM methods contributes to the increase of the reliability and confidence in the performed selection.

Analytic Hierarchy Process (AHP)-Based Aggregation Mechanism for Resilience Measurement: NATO Aggregated Resilience Decision Support Model

Resilience is a complex system that represents dynamic behaviours through its complicated structure with various nodes, interrelations, and information flows. Like other international organizations NATO has also been dealing with the measurement of this complex phenomenon in order to have a comprehensive understanding of the civil environment and its impact on military operations. With this ultimate purpose, NATO had developed and executed a prototype model with the system dynamics modelling and simulation paradigm. NATO has created an aggregated resilience model as an upgrade of the prototype one, as discussed within this study. The structure of the model, aggregation mechanism and shock parametrization methodologies used in the development of the model comprise the scope of this study. Analytic Hierarchy Process (AHP), which is a multi-criteria decision-making technique is the methodology that is used for the development of the aggregation mechanism. The main idea of selecting the AHP methodology is its power and usefulness in mitigating bias in the decision-making process, its capability to increase the number of what-if scenarios to be created, and its contribution to the quality of causal explanations with the granularity it provides. The parametrized strategic shock input page, AHP-based weighted resilience and risk parameters input pages, one more country insertion to the model, and the decision support system page enhance the capacity of the prototype model. As part of the model, the decision support system page stands out as the strategic level cockpit where the colour codes give a clear idea at first about the overall situational picture and country-wise resilience and risk status. At the validation workshop, users not only validated the model but also discussed further development opportunities, such as adding more strategic shocks into the model and introduction of new parameters that will be determined by a big data analysis on relevant open source databases. The developed model has the potential to inspire high-level decision-makers dealing with resilience management in other international organizations, such as the United Nations.