Conceptualisation of the Three-Dimensional Matrix of Collaborative Knowledge Barriers

Knowledge Registration Module Design for Enterprise Resilience Enhancement

The present situation characterized by the coronavirus pandemic has made businesses to be aware about the importance of being resilient to face undesirable impacts like the one caused by this pandemic. One of the constituent capacities of enterprise resilience is the recovery ability to bounce back and restore the operations after disruptions' occurrence. This paper is focused on the recovery perspective of enterprise resilience and its enhancement through knowledge registration. This research proposes the design of the Knowledge Registration Module addressed to the register of valuable information at different knowledge level with the main aim to reuse this piece of information to facilitate the recovery process when the same or an unexpected similar disruptive event occurs. Future research lines will be based on applying the knowledge approach to real cases to study the influence of knowledge management in the enhancement of enterprise resilience.

Knowledge Management for Sustainable Development in the Era of Continuously Accelerating Technological Revolutions: A Framework and Models

This conceptual, interdisciplinary paper will start by introducing the commencement of a new era in which human society faces continuously accelerating technological revolutions, named the Post Accelerating Data and Knowledge Online Society, or ‘Padkos’ (“food for the journey; prog; provisions for journey”—in Afrikaans) for short. In this context, a conceptual model of sustainable development with a focus on knowledge management and sharing will be proposed. The construct of knowledge management will be unpacked into a new three-layer model with a focus on the knowledge-human and data-machine spheres. Then, each sphere will be discussed with concentration on the learning and decision- making processes, the digital supporting systems and the human actors’ aspects. Moreover, the recombination of new knowledge development and contemporary knowledge management into one amalgamated construct will be proposed. The holistic conceptual model of knowledge management for sustainable development is comprised by time, cybersecurity and two alternative humanistic paradigms (Homo Technologicus and Homo Sustainabiliticus). Two additional particular models are discussed in depth. First, a recently proposed model of quantum organizational decision-making is elaborated. Next, a boundary management and learning process is deliberated. The paper ends with a number of propositions and several implications for the future based on the deliberations in the paper and the models discussed and with conclusions.

A Conceptual Reference Framework for Enterprise Resilience Enhancement

Enterprise resilience is a key capacity to guarantee enterprises’ long-term continuity. This paper proposes the enterprise resilience Conceptual Reference Framework to characterize enterprise resilience capacity. The framework is composed of 71 disruptive events that enterprises consider as endangerments to their continuity. The framework also comprises constituent capabilities of enterprise resilience in terms of preparedness and recovery capabilities and elements that support the transition from the AS IS situation to the TO BE one, which are preventive actions (for preparedness capability) and knowledge registration actions (for recovery capability). From the preparedness perspective, 403 preventive actions are currently defined. Each preventive action is specific for every disruptive event. However, it is worth noting that a preventive action can also be applied to different disruptive events. From the recovery perspective, the proposed framework indicates knowledge registration related to (i) the occurrence of disruptive events; (ii) the recovery actions performed to re-establish the normal enterprise operation level. Further research lines are addressed to develop quantitative methods and tools to assess the extent of enterprises’ resilience following the foundations of the proposed conceptual framework.