Mallett-Smith S, Jadalla A, Hardan-Khalil K, Sarff L, Brady M. Implementation of an Assault Prevention Quality Improvement Initiative in an Urban Emergency Department.
J Nurs Care Qual 2023;
38:341-347. [PMID:
37000937 DOI:
10.1097/ncq.0000000000000711]
[Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 04/03/2023]
Abstract
BACKGROUND
Emergency department (ED) health care workers experience high rates of workplace violence (WPV).
LOCAL PROBLEM
Patient-to-staff physical assaults at an urban, academic adult ED ranged between 1 and 5 per month, with a rate of 0.265 per 1000 patient visits.
METHODS
A quality improvement initiative, guided by the Social Ecological Model framework that contextualized WPV in the ED setting, informed the development of a Risk for Violence Screening Tool (RVST) to screen adult patients presenting to the ED.
INTERVENTIONS
Plan-Do-Study-Act cycles were utilized to implement a violence prevention bundle that incorporated the RVST, an alert system, and focused assault reduction strategies.
RESULTS
Patient-to-staff physical assaults decreased to a rate of 0.146 per 1000 patient visits.
CONCLUSIONS
Risk for violence screening, an alert system, and assault prevention strategies provide opportunities for nurse leaders to promote ED workplace safety.
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