1
|
Gomes N, Caroço J, Rijo R, Martinho R, Querido A, Peralta T, Dixe MDA. Evaluation of an e-health platform for informal caregivers and health professionals: the case study of Help2Care. Inform Health Soc Care 2021; 47:144-158. [PMID: 34404326 DOI: 10.1080/17538157.2021.1964509] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/20/2022]
Abstract
The Help2Care e-Health platform was developed in order to capacitate informal caregivers with digital, multimedia training materials. Health professionals select these materials according to the needs of the homebound patients under the supervision of these caregivers. In turn, caregiver can then use their smartphones to consult and apply the care procedures illustrated by these materials. In this paper, we present the results of performed usability tests for both web and mobile software applications of the Help2Care platform. These indicate an overall positive outcome, revealing less usable aspects such as the navigation flow in the web application and some design elements in the mobile application. Important written feedback was also collected, which we took into consideration to improve the software features of the platform.
Collapse
Affiliation(s)
- N Gomes
- School of Technology and Management, Polytechnic Institute of Leiria, Leiria, Portugal
| | - J Caroço
- School of Technology and Management, Polytechnic Institute of Leiria, Leiria, Portugal
| | - R Rijo
- School of Technology and Management, Polytechnic Institute of Leiria, Leiria, Portugal.,Centre for Research in Health Technologies and Information Systems (CINTESIS), University of Porto, Porto, Portugal.,Institute for Systems Engineering and Computers at Coimbra (INESC Coimbra), University of Coimbra, Coimbra, Portugal.,Faculty of Medicine of the University of São Paulo, Health Intelligence Laboratory, Ribeirão Preto/São Paulo, Brazi
| | - R Martinho
- School of Technology and Management, Polytechnic Institute of Leiria, Leiria, Portugal.,Centre for Research in Health Technologies and Information Systems (CINTESIS), University of Porto, Porto, Portugal
| | - A Querido
- Centre for Research in Health Technologies and Information Systems (CINTESIS), University of Porto, Porto, Portugal.,School of Health Sciences, Polytechnic Institute of Leiria, Leiria, Portugal.,Center for Innovative Care and Health Technology (Citechcare), Leiria, Portugal
| | - T Peralta
- Center for Innovative Care and Health Technology (Citechcare), Leiria, Portugal.,Emergency department, Hospital Center of Leiria, Leiria, Portugal
| | - Maria Dos Anjos Dixe
- School of Health Sciences, Polytechnic Institute of Leiria, Leiria, Portugal.,Center for Innovative Care and Health Technology (Citechcare), Leiria, Portugal
| |
Collapse
|