Variations in subjective definitions of everyday situations as intergroup contact

Intergroup contact encompasses a wide range of contact situations. Yet, how 'contact' is conceptualized by those involved has rarely been examined. We argue that understanding the range of subjective definitions of contact is important for intergroup contact measurement and wider impact work. In Study 1, 17 participants completed a 3-day diary and a semi-structured interview about their experiences of contact with other nationalities. We examined the threshold at which encounters are subjectively defined as intergroup contact. Results showed that subjective definitions of intergroup contact were disparate and diverse, particularly when contact was fleeting or online. In Study 2, we asked a British sample (N = 498) to rate the extent to which 67 different contact scenarios with non-British people represented 'intergroup contact'. Findings show that contact situations which diverge from positive, verbal, face-to-face encounters, such as negative contact or online contact, were less likely to be understood as contact, with strong variation in ratings. The extent to which situations were seen as contact was positively correlated with the amount of self-reported intergroup contact. Together, these findings demonstrate the need to recognize and account for the variability in subjective definitions of contact, which ultimately shape self-reports of intergroup contact.

Contact Logger: Measuring everyday intergroup contact experiences in near-time

Intergroup contact research has traditionally relied on retrospective accounts of intergroup encounters, mainly through survey-based or observational methods. This study introduces and tests the usability of a purpose-built, location-aware mobile application-the Contact Logger. This application enables the recording of interpersonal and intergroup encounters, in public and private spaces (both indoor and outdoor), in their here-and-now contexts. The main advantage of this approach, as compared to traditional methods, lies in its ability to collect repeated and timely (near-time) self-assessments of individuals' behaviors and experiences. It also allows for geographical location data to be logged. Usability testing was conducted in a real-world environment and took place over the course of seven days, during which participants (N = 12) logged every contact they had with an outgroup member (here, older people). Subsequently, participants completed a paper-and-pencil questionnaire, reporting on the usability and experience of using the Contact Logger. The results showed that the application is a viable and easy-to-use alternative to traditional methods. The information gathered aided the further development and optimization of the application. The outcomes of this development process are also briefly discussed.