Amarakoon PM, Gundersen RB, Muhire A, Utvik VA, Braa J. Exploring health information system resilience during COVID-19 pandemic: case studies from Norway, Sri Lanka & Rwanda.
BMC Health Serv Res 2023;
23:1433. [PMID:
38110892 PMCID:
PMC10726492 DOI:
10.1186/s12913-023-10232-0]
[Citation(s) in RCA: 1] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 02/10/2023] [Accepted: 10/27/2023] [Indexed: 12/20/2023] Open
Abstract
The study aims at exploring health system resilience by defining the scope on health information systems, one of the six building blocks of the health system. The empirical evidence is derived using qualitative data collection and analysis in the context of Norway, Sri Lanka and Rwanda during the COVID-19 pandemic. The case studies elicit bounce back and bounce forward properties as well as the agility as major attributes of resilience present across the countries. Existing local capacity, networking and collaborations, flexible digital platforms and enabling antecedent conditions are identified as socio-technical determinants of information system resilience based on the case studies across the countries.
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