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Viking M, Hugelius K, Höglund E, Kurland L. One year cumulative incidence and risk factors associated with workplace violence within the ambulance service in a Swedish region: a prospective cohort study. BMJ Open 2024; 14:e074939. [PMID: 39237282 PMCID: PMC11381691 DOI: 10.1136/bmjopen-2023-074939] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Indexed: 09/07/2024] Open
Abstract
OBJECTIVE To measure the 1 year cumulative incidence of and analyse the risk factors associated with workplace violence directed towards the ambulance service in a Swedish region. DESIGN Prospective cohort study. SETTING The ambulance services in Örebro County Council (Sweden) contain approximately 300 000 inhabitants. PARTICIPANTS All ambulance missions during the period of 12 months (n=28 640) were assessed. PRIMARY AND SECONDARY OUTCOME MEASURES The primary outcome measure was workplace violence together with the associated risk factors. RESULTS The 1 year cumulative incidence of workplace violence within the ambulance service was 0.7%. Non-physical violence was most common. There was an increased odds for violence when the patient was under the influence of alcohol or drugs or suffering from mental illness. There was an association between the dispatch categories intoxication, unconsciousness or mental health problems and workplace violence against ambulance personnel. The offenders were mostly men aged 18-29 and workplace violence was more likely to occur in public places. CONCLUSIONS The 1 year cumulative incidence of workplace violence within the regional ambulance service was low in comparison to that of previous research. The overall regression model had low explanatory power, indicating that the phenomenon is complex and that additional variables need to be taken into account when trying to predict when workplace violence will occur. Additional research is needed to fully understand why workplace violence within the ambulance service occurs and how to mitigate such situations.
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Affiliation(s)
- Magnus Viking
- Department of Ambulance Care, Faculty of Medicine and Health, Örebro University, Örebro, Sweden
| | - Karin Hugelius
- Faculty of Medicine and Health, Örebro University, Örebro, Sweden
| | - Erik Höglund
- Department of Ambulance Care, Faculty of Medicine and Health, Örebro University, Örebro, Sweden
| | - Lisa Kurland
- Faculty of Medicine and Health, Örebro University, Örebro, Sweden
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Hokee MY, Makkink AW, Vincent-Lambert C. Workplace violence against paramedic personnel: a protocol for a scoping review. BMJ Open 2023; 13:e067246. [PMID: 36639208 PMCID: PMC9843223 DOI: 10.1136/bmjopen-2022-067246] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Download PDF] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Indexed: 01/15/2023] Open
Abstract
INTRODUCTION There is evidence to suggest that violence against paramedic personnel is increasing. Several authors report adverse effects linked to exposure to workplace violence. There remain gaps in the knowledge related to specific aspects of workplace violence experienced by paramedics in the prehospital setting. METHODS AND ANALYSIS This scoping review will consider evidence relating to workplace violence against paramedic personnel. All types of evidence will be considered, including quantitative and qualitative studies, systematic reviews, opinion papers, grey literature, text and papers as well as unpublished materials. This scoping review will be designed and conducted in accordance with the JBI methodology for scoping reviews. The Preferred Reporting Items for Systematic Reviews and Meta-Analyses for Scoping Reviews will guide the reporting process. Sources will include ERIC, Scopus, PubMed, CINAHL, Cochrane Library, ScienceDirect, Web of Science, Sabinet and the DOAJ as well as OpenGrey (https://opengrey.eu/). All sources published in English will be considered for inclusion and no date limit will be applied. The searching of the databases will begin 16 January 2023 and will be concluded by 30 January 2023. Three independent reviewers will conduct the study selection and data extraction process. In the event of disagreement related to a particular source, this will be resolved by discussion. The findings of the proposed review will be presented in a narrative style that uses diagrams and tables for reporting. ETHICS AND DISSEMINATION This scoping review will use published literature available in the public domain and will involve no participants, meaning that ethical approval is not required. The findings of the proposed review will be published in topic relevant peer-reviewed journals and will be presented at associated conferences.
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Affiliation(s)
- Muhammad Yaaseen Hokee
- Department of Emergency Medical Care, University of Johannesburg - Doornfontein Campus, Johannesburg, Gauteng, South Africa
| | - Andrew William Makkink
- Department of Emergency Medical Care, University of Johannesburg - Doornfontein Campus, Johannesburg, Gauteng, South Africa
| | - Craig Vincent-Lambert
- Department of Emergency Medical Care, University of Johannesburg - Doornfontein Campus, Johannesburg, Gauteng, South Africa
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Vidal-Alves MJ, Pina D, Ruiz-Hernández JA, Puente-López E, Paniagua D, Martínez-Jarreta B. (Un)Broken: Lateral violence among hospital nurses, user violence, burnout, and general health: A structural equation modeling analysis. Front Med (Lausanne) 2022; 9:1045574. [PMID: 36507501 PMCID: PMC9729731 DOI: 10.3389/fmed.2022.1045574] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 09/15/2022] [Accepted: 11/11/2022] [Indexed: 11/25/2022] Open
Abstract
Introduction Workplace violence is a social problem yet to be solved. Although it is present in virtually all work environments, its prevalence in healthcare settings stands out, being perceived as something inherent to the job. Most studies in this context have focused on user violence against professionals. However, it has been observed that violence among colleagues in these types of jobs is a risk factor for the health of workers and has rarely been studied as a whole. Among the main consequences of exposure to violence reported in the literature, burnout syndrome, depression, anxiety, or somatic problems have been among the most studied. On the one hand, some authors claim that being exposed to workplace violence can increase the associated physical and psychological pathology and lead to a picture congruent with burnout. On the other hand, it has been hypothesized that violence is associated with burnout, which can trigger physical and psychological symptoms. Taking into account this background, the aim of this study is to explore workplace violence in health personnel, symptomatology, and burnout syndrome through mediation models that allow us to know the interrelationships between the variables. Methods A cross-sectional design with a double descriptive-associative strategy was used. The sample was composed of 950 nursing professionals from public hospitals. The scales of physical and non-physical violence from users to professionals HABS-U, personal, social, and occupational violence among co-workers using the Health Aggressive Behavior Scale - Co-workers and Superiors (HABS-CS) scale, the burnout scale Maslach Burnout Inventory - General Survey (MBI-GS) which evaluates professional exhaustion, efficacy and cynicism, and the factors referring to depression, anxiety, somatization, and dysfunction of the GHQ-28 scale were applied. In order to calculate the models, workplace violence was used as a predictor of symptomatology, using the burnout variables as mediators. Regression coefficients with and without mediation model, direct and standardized estimates were obtained. For statistical power, Bootstrap analysis was used to calculate direct mediation effects. Results After controlling the mediation effects of burnout and cynicism, physical and non-physical user violence toward healthcare personnel were significant predictors of the GHQ-28 scores. These same results were obtained when assessing the relationship between social, occupational, and personal violence among co-workers and GHQ-28 scores. Conclusion Our results contribute to increase the evidence about the effects of violence on the health of professionals and to advance in the characterization of the possible consequent psychological damage. Regardless of the type of violence experienced, exposure to violence can lead to anxious, depressive or somatization symptoms, among others. Violence is also a predictor of burnout syndrome, which in turn accentuates the rest of the consequences studied. Despite the limitations of the proposed model, these results serve to highlight the complexity of the situation experienced by healthcare professionals. Moreover, it serves as a basis for proposing intervention/prevention programs to raise awareness and protect professionals from these risks. To this end, self-care tools should be proposed with which professionals take care of their own health through the management of violent situations and/or the improvement of occupational health.
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Affiliation(s)
- Maria Joao Vidal-Alves
- Department of Socio-Sanitary Sciences, University of Murcia, Murcia, Spain,Department of Community Medicine, Information and Health Decision Sciences, School of Medicine, University of Porto, Porto, Portugal,EPIUnit – Institute of Public Health, University of Porto, Porto, Portugal,Laboratory for Integrative and Translational Research in Population Health (ITR), University of Porto, Porto, Portugal
| | - David Pina
- Department of Socio-Sanitary Sciences, University of Murcia, Murcia, Spain,*Correspondence: David Pina,
| | | | - Esteban Puente-López
- Facultad de Derecho, Universidad Internacional de la Rioja (UNIR), Logroño, Spain
| | - David Paniagua
- Department of Psychobiology and Methodology in Behavioral Sciences, Faculty of Psychology, Complutense University of Madrid, Madrid, Spain
| | - Begoña Martínez-Jarreta
- Department of Pathological Anatomy, Forensic and Legal Medicine and Toxicology, University of Zaragoza, Zaragoza, Spain
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Rudman JS, Farcas A, Salazar GA, Hoff JJ, Crowe RP, Whitten-Chung K, Torres G, Pereira C, Hill E, Jafri S, Page DI, von Isenburg M, Haamid A, Joiner AP. Diversity, Equity, and Inclusion in the United States Emergency Medical Services Workforce: A Scoping Review. PREHOSP EMERG CARE 2022; 27:385-397. [PMID: 36190493 DOI: 10.1080/10903127.2022.2130485] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/31/2022]
Abstract
OBJECTIVE Emergency medical services (EMS) workforce demographics in the United States do not reflect the diversity of the population served. Despite some efforts by professional organizations to create a more representative workforce, little has changed in the last decade. This scoping review aims to summarize existing literature on the demographic composition, recruitment, retention, and workplace experience of underrepresented groups within EMS. METHODS Peer-reviewed studies were obtained from a search of PubMed, CINAHL, Web of Science, ProQuest Thesis and Dissertations, and non-peer-reviewed ("gray") literature from 1960 to present. Abstracts and included full-text articles were screened by two independent reviewers trained on inclusion/exclusion criteria. Studies were included if they pertained to the demographics, training, hiring, retention, promotion, compensation, or workplace experience of underrepresented groups in United States EMS by race, ethnicity, sexual orientation, or gender. Studies of non-EMS fire department activities were excluded. Disputes were resolved by two authors. A single reviewer screened the gray literature. Data extraction was performed using a standardized electronic form. Results were summarized qualitatively. RESULTS We identified 87 relevant full-text articles from the peer-reviewed literature and 250 items of gray literature. Primary themes emerging from peer-reviewed literature included workplace experience (n = 48), demographics (n = 12), workforce entry and exit (n = 8), education and testing (n = 7), compensation and benefits (n = 5), and leadership, mentorship, and promotion (n = 4). Most articles focused on sex/gender comparisons (65/87, 75%), followed by race/ethnicity comparisons (42/87, 48%). Few articles examined sexual orientation (3/87, 3%). One study focused on telecommunicators and three included EMS physicians. Most studies (n = 60, 69%) were published in the last decade. In the gray literature, media articles (216/250, 86%) demonstrated significant industry discourse surrounding these primary themes. CONCLUSIONS Existing EMS workforce research demonstrates continued underrepresentation of women and non-White personnel. Additionally, these studies raise concerns for pervasive negative workplace experiences including sexual harassment and factors that negatively affect recruitment and retention, including bias in candidate testing, a gender pay gap, and unequal promotion opportunities. Additional research is needed to elucidate recruitment and retention program efficacy, the demographic composition of EMS leadership, and the prevalence of racial harassment and discrimination in this workforce.
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Affiliation(s)
- Jordan S Rudman
- Harvard Affiliated Emergency Medicine Residency, Beth Israel Deaconess Medical Center, Boston, MA
| | - Andra Farcas
- Department of Emergency Medicine, University of Colorado School of Medicine, Aurora, CO
| | - Gilberto A Salazar
- Department of Emergency Medicine, University of Texas Southwestern Medical Center, Dallas, TX
| | - J J Hoff
- Department of Emergency Medicine, Duke University School of Medicine, Durham, NC
| | | | | | | | | | - Eric Hill
- Department of Emergency Medicine, Medical Center of Aurora, Aurora, CO
| | | | - David I Page
- Prehospital Care Research Forum, University of California Los Angeles David Geffen School of Medicine, Los Angeles, CA
| | | | - Ameera Haamid
- Section of Emergency Medicine, University of Chicago Medicine, Chicago, IL
| | - Anjni P Joiner
- Department of Emergency Medicine, Duke University School of Medicine, Durham, NC
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Ma Y, Wang Y, Shi Y, Shi L, Wang L, Li Z, Li G, Zhang Y, Fan L, Ni X. Mediating role of coping styles on anxiety in healthcare workers victim of violence: a cross-sectional survey in China hospitals. BMJ Open 2021; 11:e048493. [PMID: 34272223 PMCID: PMC8287625 DOI: 10.1136/bmjopen-2020-048493] [Citation(s) in RCA: 8] [Impact Index Per Article: 2.7] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Indexed: 12/22/2022] Open
Abstract
OBJECTIVE The purposes of this study were to evaluate the rate of workplace violence in county hospitals in China and its impact on healthcare workers and to explore the relationship between hospital violence, coping styles and anxiety to provide effective procedures for reducing anxiety among healthcare workers. METHODS The study used stratified sampling to select 1200 healthcare workers from 30 county hospitals in China to conduct a questionnaire survey. Of these, 1030 were valid questionnaires, and the effective response rate was 85.83%. We collected demographic characteristics of our participants and administered the following scales to them: Workplace Violence, Trait Coping Style, Self-rating Anxiety. Data were statistically analysed. RESULTS The results showed that 67.28% of healthcare workers in county hospitals in China had experienced workplace violence in the previous 12 months, with prevalent verbal violence (66.12%) followed by physical violence (15.24%). Workplace violence in hospitals was negatively related to positive coping (r=-0.091, p<0.01) but positively related to negative coping (r=0.114, p<0.001) and anxiety (r=0.298, p<0.001). Positive and negative coping was negatively (r=-0.085, p<0.01) and positively (r=0.254, p<0.001) associated with anxiety respectively. Positive and negative coping influenced both hospital workplace violence and anxiety in healthcare workers who were victims of violence. Compared with positive coping, the mediating effect of negative coping was stronger (95% CI -0.177 to -0.006). CONCLUSIONS The incidence of workplace violence among healthcare workers in county-level hospitals in China is relatively high, and there is a correlation between hospital violence, coping styles and anxiety. Positive and negative coping play a mediating role in the impact of hospital violence on healthcare workers' anxiety. Therefore, hospital administrators should actively promote healthcare workers' transition to positive coping strategies and minimise the negative impact of anxiety on them.
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Affiliation(s)
- Yuanshuo Ma
- School of Health Management, Harbin Medical University, Harbin, China
| | - Yongchen Wang
- General Practice, Second Affiliated Hospital of Harbin Medical University, Harbin, China
| | - Yu Shi
- School of Health Management, Harbin Medical University, Harbin, China
| | - Lei Shi
- School of Health Management, Southern Medical University, Guangzhou, China
| | - Licheng Wang
- School of Health Management, Harbin Medical University, Harbin, China
| | - Zhe Li
- Beijing Children's Hospital, Capital Medical University, National Center for Children's Health, Beijing, China
| | - Guoqiang Li
- School of Health Management, Harbin Medical University, Harbin, China
| | - Yafeng Zhang
- School of Health Management, Harbin Medical University, Harbin, China
| | - Lihua Fan
- School of Health Management, Harbin Medical University, Harbin, China
| | - Xin Ni
- Beijing Children's Hospital, Capital Medical University, National Center for Children's Health, Beijing, China
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