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Robinson MD. Ability-Related Emotional Intelligence: An Introduction. J Intell 2024; 12:51. [PMID: 38786653 PMCID: PMC11121825 DOI: 10.3390/jintelligence12050051] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 04/02/2024] [Revised: 05/15/2024] [Accepted: 05/17/2024] [Indexed: 05/25/2024] Open
Abstract
Emotionally intelligent people are thought to be more skilled in recognizing, thinking about, using, and regulating emotions. This construct has garnered considerable interest, but initial enthusiasm has faded and it is time to take stock. There is consensus that ability-related measures of emotional intelligence (EI) can be favored to self-report tests, in part because the resulting scores cannot be equated with personality traits. However, there are questions surrounding measurement as well as predictive value. Experts in the field were encouraged to chart new directions, with the idea that these new directions could reinvigorate EI scholarship. Special Issue papers speak to theory, mechanism, measurement, and training. In addition, these papers seek to forge links with research traditions focused on interpersonal perception, emotional awareness, and emotion regulation. As a result of these efforts, new insights into what EI is and how it works can be anticipated in upcoming years.
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Affiliation(s)
- Michael D Robinson
- Psychology, NDSU Department 2765, P.O. Box 6050, Fargo, ND 58108-6050, USA
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2
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Durham MRP, Smith R, Cloonan S, Hildebrand LL, Woods-Lubert R, Skalamera J, Berryhill SM, Weihs KL, Lane RD, Allen JJB, Dailey NS, Alkozei A, Vanuk JR, Killgore WDS. Development and validation of an online emotional intelligence training program. Front Psychol 2023; 14:1221817. [PMID: 37663347 PMCID: PMC10470876 DOI: 10.3389/fpsyg.2023.1221817] [Citation(s) in RCA: 3] [Impact Index Per Article: 3.0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 05/15/2023] [Accepted: 07/26/2023] [Indexed: 09/05/2023] Open
Abstract
Introduction Emotional intelligence (EI) is associated with a range of positive health, wellbeing, and behavioral outcomes. The present article describes the development and validation of an online training program for increasing EI abilities in adults. The training program was based on theoretical models of emotional functioning and empirical literature on successful approaches for training socioemotional skills and resilience. Methods After an initial design, programming, and refinement process, the completed online program was tested for efficacy in a sample of 326 participants (72% female) from the general population. Participants were randomly assigned to complete either the EI training program (n = 168) or a matched placebo control training program (n = 158). Each program involved 10-12 hours of engaging online content and was completed during either a 1-week (n = 175) or 3-week (n = 151) period. Results Participants who completed the EI training program showed increased scores from pre- to post-training on standard self-report (i.e., trait) measures of EI (relative to placebo), indicating self-perceived improvements in recognizing emotions, understanding emotions, and managing the emotions of others. Moreover, those in the EI training also showed increased scores in standard performance-based (i.e., ability) EI measures, demonstrating an increased ability to strategically use and manage emotions relative to placebo. Improvements to performance measures also remained significantly higher than baseline when measured six months after completing the training. The training was also well-received and described as helpful and engaging. Discussion Following a rigorous iterative development process, we created a comprehensive and empirically based online training program that is well-received and engaging. The program reliably improves both trait and ability EI outcomes and gains are sustained up to six months post-training. This program could provide an easy and scalable method for building emotional intelligence in a variety of settings.
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Affiliation(s)
| | - Ryan Smith
- Department of Psychiatry, University of Arizona, Tucson, AZ, United States
- Laureate Institute for Brain Research, Tulsa, OK, United States
| | - Sara Cloonan
- Department of Psychiatry, University of Arizona, Tucson, AZ, United States
| | | | | | - Jeff Skalamera
- Department of Psychology, University of Illinois Chicago, Chicago, IL, United States
| | - Sarah M Berryhill
- Department of Psychiatry, University of Arizona, Tucson, AZ, United States
| | - Karen L Weihs
- Department of Psychiatry, University of Arizona, Tucson, AZ, United States
| | - Richard D Lane
- Department of Psychiatry, University of Arizona, Tucson, AZ, United States
| | - John J B Allen
- Department of Psychology, University of Arizona, Tucson, AZ, United States
| | - Natalie S Dailey
- Department of Psychiatry, University of Arizona, Tucson, AZ, United States
| | - Anna Alkozei
- Department of Psychiatry, University of Arizona, Tucson, AZ, United States
| | - John R Vanuk
- Department of Psychiatry, University of Arizona, Tucson, AZ, United States
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Held MJ, Fehn T, Gauglitz IK, Schütz A. Training Emotional Intelligence Online: An Evaluation of WEIT 2.0. J Intell 2023; 11:122. [PMID: 37367524 PMCID: PMC10301320 DOI: 10.3390/jintelligence11060122] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/01/2023] [Revised: 06/02/2023] [Accepted: 06/06/2023] [Indexed: 06/28/2023] Open
Abstract
With the growing popularity of online courses, there is an increasing need for scientifically validated online interventions that can improve emotional competencies. We addressed this demand by evaluating an extended version of the Web-Based Emotional Intelligence Training (WEIT 2.0) program. Based on the four-branch model of emotional intelligence, WEIT 2.0 focuses on improving participants' emotion perception and emotion regulation skills. A total of 214 participants were randomly assigned to the training group (n = 91) or a waiting list control group (n = 123) to evaluate short-term (directly after WEIT 2.0) and long-term intervention effects (8 weeks later). Two-way MANOVAs and mixed ANOVAs showed significant treatment effects for self-reported emotion perception of the self, as well as emotion regulation of the self and others, after 8 weeks. No significant treatment effects were found for self-reported emotion perception in others or for performance-based emotion perception or emotion regulation. Moderator analyses revealed no significant effects of digital affinity on training success from the pretest to the posttest. The findings suggest that components of self-reported emotional intelligence can be enhanced through WEIT 2.0, but performance-based emotional intelligence cannot. Further research is needed on the online training of emotional intelligence and the mechanisms that underlie training success.
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Affiliation(s)
| | | | | | - Astrid Schütz
- Institute for Psychology, University of Bamberg, 96047 Bamberg, Germany
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Carbon CC, Held MJ, Schütz A. Reading Emotions in Faces With and Without Masks Is Relatively Independent of Extended Exposure and Individual Difference Variables. Front Psychol 2022; 13:856971. [PMID: 35369259 PMCID: PMC8967961 DOI: 10.3389/fpsyg.2022.856971] [Citation(s) in RCA: 5] [Impact Index Per Article: 2.5] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 01/17/2022] [Accepted: 02/23/2022] [Indexed: 12/30/2022] Open
Abstract
The ability to read emotions in faces helps humans efficiently assess social situations. We tested how this ability is affected by aspects of familiarization with face masks and personality, with a focus on emotional intelligence (measured with an ability test, the MSCEIT, and a self-report scale, the SREIS). To address aspects of the current pandemic situation, we used photos of not only faces per se but also of faces that were partially covered with face masks. The sample (N = 49), the size of which was determined by an a priori power test, was recruited in Germany and consisted of healthy individuals of different ages [M = 24.8 (18-64) years]. Participants assessed the emotional expressions displayed by six different faces determined by a 2 (sex) × 3 (age group: young, medium, and old) design. Each person was presented with six different emotional displays (angry, disgusted, fearful, happy, neutral, and sad) with or without a face mask. Accuracy and confidence were lower with masks-in particular for the emotion disgust (very often misinterpreted as anger) but also for happiness, anger, and sadness. When comparing the present data collected in July 2021 with data from a different sample collected in May 2020, when people first started to familiarize themselves with face masks in Western countries during the first wave of the COVID-19 pandemic, we did not detect an improvement in performance. There were no effects of participants' emotional intelligence, sex, or age regarding their accuracy in assessing emotional states in faces for unmasked or masked faces.
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Affiliation(s)
- Claus-Christian Carbon
- Department of Psychology, University of Bamberg, Bamberg, Germany
- Bamberg Graduate School of Affective and Cognitive Sciences (BaGrACS), Bamberg, Germany
| | - Marco Jürgen Held
- Department of Psychology, University of Bamberg, Bamberg, Germany
- Bamberg Graduate School of Affective and Cognitive Sciences (BaGrACS), Bamberg, Germany
| | - Astrid Schütz
- Department of Psychology, University of Bamberg, Bamberg, Germany
- Bamberg Graduate School of Affective and Cognitive Sciences (BaGrACS), Bamberg, Germany
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Lim MD, Lau MC. Can We "Brain-Train" Emotional Intelligence? A Narrative Review on the Features and Approaches Used in Ability EI Training Studies. Front Psychol 2021; 12:569749. [PMID: 34484016 PMCID: PMC8415904 DOI: 10.3389/fpsyg.2021.569749] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Journal Information] [Subscribe] [Scholar Register] [Received: 06/05/2020] [Accepted: 04/22/2021] [Indexed: 11/28/2022] Open
Abstract
Recent studies had demonstrated that specific emotional intelligence (EI) abilities (as measured using the MSCEIT) were related to better performance on cognitive tasks that involved emotional information but not on their non-emotional counterparts. These findings suggest that cognitive control and other executive functioning processes (e.g., working memory) contribute to EI abilities. A well-functioning EI ability is crucial for a number of everyday activities and life outcomes. However, the evidence for training ability EI remains vague as to how these improvements occur. The purpose of this narrative review was to synthesize findings from past EI training research, specifically focusing on their methodology. This was to identify key aspects of the interventions used, to determine the prototypical features between them, as well as to propose a compelling research agenda for future EI training studies. Based on the features found in these studies, we identified two possible approaches in which EI improvements occurred. The first approach was through increasing emotional knowledge and related competencies through teaching and practice. These features were found in the majority of training interventions using a workshop-style training format, reflections, role-plays, and practice with other participants. The second approach used brain-training principles to improve basic cognitive processes, such as executive control or emotional inhibition. Using a cognitive training approach to EI training can provide several advantages, such as allowing researchers to examine EI improvements using the theories of (1) transfer; (2) plasticity; and (3) process-specific changes.
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Affiliation(s)
- Ming D Lim
- School of Psychology, University of Sydney, Sydney, NSW, Australia
| | - Mabel C Lau
- School of Psychology, University of Wollongong, Wollongong, NSW, Australia
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Puffer KA, Pence KG, Ferry AE. A Feasibility Study on an Ultra-Brief Intervention for Improving Freshmen's Emotional Intelligence. J Intell 2021; 9:36. [PMID: 34287301 PMCID: PMC8293370 DOI: 10.3390/jintelligence9030036] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Journal Information] [Subscribe] [Scholar Register] [Received: 09/20/2020] [Revised: 05/26/2021] [Accepted: 06/28/2021] [Indexed: 01/23/2023] Open
Abstract
In 1990, Salovey and Mayer introduced emotional intelligence (EI). Thirty-one years later, a proliferation of interventions to improve people's EI has taken place. A literature review of studies focused on enhancing the EI of college students revealed a notable gap. When educational material for training sessions included all of the skills in an EI model, researchers usually utilized lengthy durations (i.e., 11-56 h). Few successful investigations employed an ultra-brief (i.e., ≤1 h) approach. The present study examined the feasibility of training using a minimalistic timeframe and a sample of freshmen; their transitional challenges from high school to college mark them as an appropriate target population. Employing a quasi-experimental one-group pretest-posttest design, the recruited participants (n = 75) experienced an ultra-brief intervention highlighting the complete skill-set in the Ability Emotional Intelligence model. Findings from a one-way repeated measures MANOVA indicated improvement transpired in two of four MSCEIT scores (i.e., perception and facilitation). The merit of the present study is delineated using Orsmond and Cohn's five objectives for feasibility investigations. In addition, implications of the results and possible applications are proposed.
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Affiliation(s)
- Keith A. Puffer
- Department of Psychology, Indiana Wesleyan University, Marion, IN 46952, USA
| | - Kris G. Pence
- Department of Counselor Education and Counseling Psychology, Western Michigan University, Kalamazoo, MI 49464, USA
| | - Abigail E. Ferry
- Department of Psychology, Indiana Wesleyan University, Marion, IN 46952, USA
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Schlegel K. The Effects of Emotion Recognition Training on Interpersonal Effectiveness. BASIC AND APPLIED SOCIAL PSYCHOLOGY 2021. [DOI: 10.1080/01973533.2021.1883021] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/22/2022]
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Shah SAA, Yezhuang T, Shah AM, Mamirkulova G. The Effectiveness of Emotional Intelligence in the Face of Terrorism Fear and Employees’ Mental Health Strain. Int J Ment Health Addict 2020. [DOI: 10.1007/s11469-020-00440-8] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Indexed: 11/24/2022] Open
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Abstract
Zusammenfassung. Emotionale Intelligenz (EI) ist ein zentraler Prädiktor psychischer Gesundheit. Im deutschsprachigen Raum lag bislang keine am Vier-Facetten-Modell der EI orientierte Selbstbeschreibungsskala vor, die an klinischen und nicht-klinischen Gruppen getestet wurde. Die Self-Rated Emotional Intelligence Scale (SREIS) ist mit 19 Items ein ökonomisch einsetzbares Instrument. Die Skala wurde ins Deutsche übertragen und psychometrisch überprüft. Außerdem wurde die SREIS erstmals an einer klinischen Population getestet. Auch werden erstmals differenzierte Ergebnisse zu den vier EI-Facetten vorgelegt. Die Ergebnisse bestätigen die Faktorenstruktur der englischen Originalskala. Die Reliabilität der Gesamtskala ist als gut einzustufen. Validität wird durch erwartungskonforme Korrelationen mit anderen EI-Maßen sowie klinischen Parametern belegt. Durch Diskriminationsfähigkeit zwischen klinischer Stichprobe und nicht-klinischer Kontrollgruppe zeigt die Skala zusätzlich klinische Relevanz. Skalare Messinvarianz zwischen beiden Gruppen liegt vor. Die SREIS-D ist ein ökonomisch einsetzbares Selbstberichtsmaß zur Erfassung von Facetten der EI im klinischen und subklinischen Bereich.
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Geßler S, Nezlek JB, Schütz A. Training emotional intelligence: Does training in basic emotional abilities help people to improve higher emotional abilities? THE JOURNAL OF POSITIVE PSYCHOLOGY 2020. [DOI: 10.1080/17439760.2020.1738537] [Citation(s) in RCA: 4] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/24/2022]
Affiliation(s)
- Sarah Geßler
- Department of Psychology, University of Bamberg, Bamberg, Germany
| | - John B. Nezlek
- Institute of Psychology, SWPS University of Social Sciences and Humanities, Poznań, Poland
- College of William and Mary, Williamsburg, VA, USA
| | - Astrid Schütz
- Department of Psychology, University of Bamberg, Bamberg, Germany
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Bergin AJ, Jimmieson NL. The importance of supervisor emotion recognition for praise and recognition for employees with psychological strain. ANXIETY STRESS AND COPING 2020; 33:148-164. [DOI: 10.1080/10615806.2020.1716975] [Citation(s) in RCA: 4] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/12/2022]
Affiliation(s)
- Adele J. Bergin
- School of Management, Queensland University of Technology, Brisbane, Australia
| | - Nerina L. Jimmieson
- School of Management, Queensland University of Technology, Brisbane, Australia
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12
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Rezvani A, Khosravi P. Emotional intelligence: The key to mitigating stress and fostering trust among software developers working on information system projects. INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT 2019. [DOI: 10.1016/j.ijinfomgt.2019.02.007] [Citation(s) in RCA: 23] [Impact Index Per Article: 4.6] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 12/21/2022]
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Schall M, Schütz A. Emotion-regulation knowledge predicts perceived stress early but not later in soldiers’ careers. JOURNAL OF WORKPLACE BEHAVIORAL HEALTH 2019. [DOI: 10.1080/15555240.2019.1573688] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/27/2022]
Affiliation(s)
- Marina Schall
- Department of Psychology, University of Bamberg, Bamberg, Germany
| | - Astrid Schütz
- Department of Psychology, University of Bamberg, Bamberg, Germany
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Jin H, Chen H, Munechika M, Sano M, Kajihara C. The effect of workload on nurses' non-observance errors in medication administration processes: A cross-sectional study. Int J Nurs Pract 2018; 24:e12679. [DOI: 10.1111/ijn.12679] [Citation(s) in RCA: 5] [Impact Index Per Article: 0.8] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 05/31/2017] [Revised: 04/04/2018] [Accepted: 06/18/2018] [Indexed: 12/26/2022]
Affiliation(s)
- Haizhe Jin
- Department of Industrial Engineering; Northeastern University; Shenyang China
| | - Han Chen
- Department of Industrial Engineering; Northeastern University; Shenyang China
| | | | - Masataka Sano
- Department of Management Information Science; Chiba Institute of Technology; Chiba Japan
| | - Chisato Kajihara
- Department of Industrial and Management Systems Engineering; Waseda University; Tokyo Japan
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Hodzic S, Scharfen J, Ripoll P, Holling H, Zenasni F. How Efficient Are Emotional Intelligence Trainings: A Meta-Analysis. EMOTION REVIEW 2017. [DOI: 10.1177/1754073917708613] [Citation(s) in RCA: 122] [Impact Index Per Article: 17.4] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/15/2022]
Abstract
This multilevel meta-analysis examines whether emotional intelligence (EI) can be enhanced through training and identifies training effects’ determinants. We identified 24 studies containing 28 samples aiming at increasing individual-level EI among healthy adults. The results revealed a significant moderate standardized mean change between pre- and post-measurement for the main effect of EI training, and a stable pre- to follow-up effect. Additionally, the type of EI model, dimensions of the four branch model, length, and type of publication turned out to be significant moderators. The results suggest that EI trainings should be considered effective interventions.
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Affiliation(s)
| | - Jana Scharfen
- Institute of Psychology, Westfälische Wilhelms-Universität Münster, Germany
| | | | - Heinz Holling
- Institute of Psychology, Westfälische Wilhelms-Universität Münster, Germany
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Effectiveness of a short audiovisual emotion recognition training program in adults. MOTIVATION AND EMOTION 2017. [DOI: 10.1007/s11031-017-9631-9] [Citation(s) in RCA: 14] [Impact Index Per Article: 2.0] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/19/2022]
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Leading nurses: emotional intelligence and leadership development effectiveness. Leadersh Health Serv (Bradf Engl) 2017; 30:217-232. [DOI: 10.1108/lhs-12-2015-0055] [Citation(s) in RCA: 20] [Impact Index Per Article: 2.9] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
Purpose
The purpose of this paper is to examine the effectiveness of an emotional intelligence (EI) and leadership development education program involving 20 nurse leaders at nursing homes. Also, it investigates the relationship between EI and transformational leadership.
Design/methodology/approach
Three research questions are posed. Correlation analysis and t-tests were conducted to answer the questions posed.
Findings
The findings of this paper indicate that the EI educational development was effective, while the personal leadership development was not. The data also showed a positive significant relationship between EI and transformational leadership.
Research limitations/implications
This paper is limited by the small sample size; thus, a causal relationship between EI and leadership could not be investigated. Additionally, the sample was not randomly selected because of the commitment needed from the participants. Furthermore, the paper was focused on nurse leaders in nursing homes, so it may not be generalizable to other populations.
Practical implications
With the increasing need for nursing home facilities and the limited training generally provided to nurses who move into managerial roles in these facilities, it is critical for organizations to understand the effectiveness of educational programs that exist. Moreover, the findings of this paper may provide information that would be useful to others who wish to develop EI and/or leadership education for nurses.
Originality/value
While much research exists on EI and transformational leadership, little of this research focuses on nurses in nursing home facilities. Thus, this paper fills a gap in the literature.
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Liu M, Ren S. Moderating Effect of Emotional Intelligence on the Relationship between Rumination and Anxiety. CURRENT PSYCHOLOGY 2016. [DOI: 10.1007/s12144-016-9510-7] [Citation(s) in RCA: 4] [Impact Index Per Article: 0.5] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/20/2022]
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