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De Rezende H. How relational leadership can enhance nurses' well-being and productivity. Nurs Stand 2024; 39:77-81. [PMID: 38563115 DOI: 10.7748/ns.2024.e12271] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Accepted: 01/10/2024] [Indexed: 04/04/2024]
Abstract
Leadership is an essential skill in nursing and has a fundamental role in ensuring high-quality patient care and the effective functioning of healthcare systems. Effective nursing leadership is vital to support nursing teams as they negotiate the challenges confronting the profession, such as ageing populations and the increased use of healthcare technology. This article discusses various relational leadership styles that can be used to promote nurses' health and well-being and enhance productivity. The author also explores the benefits and challenges of implementing relational leadership in nursing.
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Affiliation(s)
- Helena De Rezende
- Faculty of Health & Social Sciences, Department of Nursing Science, Bournemouth University, Bournemouth, England
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Hahm SY, Gu M, Sok S. Influences of communication ability, organizational intimacy, and trust among colleagues on job satisfaction of nurses in comprehensive nursing care service units. Front Public Health 2024; 12:1354972. [PMID: 38469270 PMCID: PMC10925637 DOI: 10.3389/fpubh.2024.1354972] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 12/13/2023] [Accepted: 02/07/2024] [Indexed: 03/13/2024] Open
Abstract
Background Communication abilities, organizational intimacy, trust among colleagues, and job satisfaction of nurses in comprehensive nursing care service units are emphasized more than any other ward, and research on this is necessary. Objective The study was to examine the influences of communication ability, organizational intimacy, and trust among colleagues on the job satisfaction of nurses in the comprehensive nursing care service units. Methods This study used a cross-sectional descriptive design. The participants were 155 nurses caring for patients in the comprehensive nursing care service units in Seoul. Measures included the general characteristics of study participants, communication ability, organizational intimacy, trust among colleagues, and job satisfaction. The data were analyzed using the SPSS/WIN version 27.0 program. The data collection period was from August to September 2022. Results Factors influencing the job satisfaction of nurses at the comprehensive nursing care service units were organizational intimacy (β = 0.36), communication abilities (β = 0.26), trust among colleagues (β = 0.22), and the average number of patients assigned to a nurse (β = -0.19), which explained 67% of the variance. Conclusions Organizational intimacy was the greatest factor influencing the job satisfaction of nurses in the comprehensive nursing care service units. To increase the job satisfaction of ward nurses working in the comprehensive nursing care service, securing manpower is required, and it is necessary to provide effective nursing care with an average number of patients of 5 or less. In particular, a systematic job training program is needed to increase organizational intimacy among team nurses.
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Affiliation(s)
- Sue Young Hahm
- Department of Nursing, Graduate School, Kyung Hee University, Seoul, Republic of Korea
| | - Minkyung Gu
- Department of Nursing, College of Health Science, Daejin University, Pocheon-si, Republic of Korea
| | - Sohyune Sok
- College of Nursing Science, Kyung Hee University, Seoul, Republic of Korea
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Sato Y, Yasuhara Y, Ito H, Soriano GP, Blaquera AP, Locsin RC, Tanioka T. Development and psychometric testing of the Professional Interpersonal Competency Assessment Scale for Novice nurses (PICASN). BELITUNG NURSING JOURNAL 2023; 9:619-626. [PMID: 38130676 PMCID: PMC10731437 DOI: 10.33546/bnj.2992] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 09/22/2023] [Revised: 10/20/2023] [Accepted: 11/11/2023] [Indexed: 12/23/2023] Open
Abstract
Background Assessing the professional interpersonal competency of novice nurses is crucial for preventing staff turnover and promoting effective work. However, none of the instruments identified in the literature specifically target novice nurses. Objective This study aimed to develop and psychometrically test the perception dimension of the Professional Interpersonal Competency Assessment Scale for Novice nurses (PICASN) in Japan. Methods The study comprised four steps: 1) concept identification, 2) item construction, 3) validity measure, and 4) reliability measure. A cross-sectional web-based questionnaire was administered from February to April 2023 and was completed by 203 novice nurses. Data quality was assessed using mean, item response, missing values, floor and ceiling effects, internal consistency, and item-rest correlations. Content validity index (CVI) was used to determine the instrument's validity, while exploratory factor analysis (EFA) using maximum likelihood estimation with Promax rotation was employed to assess the factor structure. Cronbach's alpha was used to evaluate reliability. Results The 27-item PICASN demonstrated an Item-CVI of 0.94 and a Scale-CVI of 0.88. EFA revealed two factors: 1) Basic competencies as a novice nurse (15 items) and 2) Relationship building skills within the healthcare team (12 items), which explained 80% of the variance. Internal consistency reliability was excellent at 0.94 and 0.91 for the factors, and the overall scale reliability was 0.95. The item-rest (I-R) correlation values exceeding 0.6 were considered acceptable. Conclusion The PICASN demonstrates satisfactory psychometric properties, making it an effective tool for measuring professional interpersonal competency among novice nurses in Japan. This instrument serves to assist novice nurses by promoting self-awareness and offering targeted insights into specific areas requiring improvement. Additionally, it provides experienced nurses and nurse managers with valuable insights into team dynamics, guiding interventions for continuous quality improvement.
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Affiliation(s)
- Yuko Sato
- Graduate School of Health Sciences, Tokushima University, Tokushima, Japan
| | - Yuko Yasuhara
- Department of Nursing, Institute of Biomedical Sciences, Tokushima University, Graduate School, Tokushima, Japan
| | - Hirokazu Ito
- Department of Nursing, Institute of Biomedical Sciences, Tokushima University, Graduate School, Tokushima, Japan
| | - Gil P. Soriano
- Graduate School of Health Sciences, Tokushima University, Tokushima, Japan
- Department of Nursing, College of Allied Health, National University, Manila, Philippines
| | - Allan Paulo Blaquera
- Graduate School of Health Sciences, Tokushima University, Tokushima, Japan
- School of Nursing and Allied Health Sciences, St. Paul University Philippines, Tuguegarao, Philippines
| | - Rozzano C. Locsin
- Christine E. Lynn College of Nursing, Florida Atlantic University, Boca Raton, FL, USA
| | - Tetsuya Tanioka
- Department of Nursing, Institute of Biomedical Sciences, Tokushima University, Graduate School, Tokushima, Japan
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Hult M, Terkamo‐Moisio A, Kaakinen P, Karki S, Nurmeksela A, Palonen M, Peltonen L, Häggman‐Laitila A. Relationships between nursing leadership and organizational, staff and patient outcomes: A systematic review of reviews. Nurs Open 2023; 10:5920-5936. [PMID: 37306328 PMCID: PMC10415995 DOI: 10.1002/nop2.1876] [Citation(s) in RCA: 7] [Impact Index Per Article: 7.0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 10/07/2022] [Revised: 02/17/2023] [Accepted: 05/29/2023] [Indexed: 06/13/2023] Open
Abstract
AIM To assess and describe reviews of nursing leadership styles associated with organizational, staff and patient outcomes. DESIGN A systematic review of reviews. METHODS Reviews describing a search strategy and quality assessment. The review followed the PRISMA statement. Nine databases were searched in February 2022. RESULTS After screening 6992 records, 12 reviews were included reporting 85 outcomes for 17 relational, nine task-oriented, five passive and five destructive leadership styles. Transformational leadership, which is one of the relational styles, was the most studied among all the styles. Of the outcomes, staff outcomes were the most reported, notably job satisfaction, and patient outcomes were less reported. Also, mediating factors between relational leadership styles and staff and patient outcomes were identified. CONCLUSION Extensive research shows the beneficial impacts of relational leadership; however, destructive leadership research is lacking. Relational leadership styles should be conceptually assessed. More research is needed on how nurse leadership affects patients and organizations.
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Affiliation(s)
- Marja Hult
- Department of Nursing ScienceUniversity of Eastern FinlandKuopioFinland
| | | | - Pirjo Kaakinen
- Research unit of Nursing Science and Health ManagementUniversity of OuluOuluFinland
- The Finnish Centre for Evidence‐Based Health Care: A Joanna Briggs Institute Centre of ExcellenceHelsinkiFinland
| | - Suyen Karki
- Department of Nursing ScienceUniversity of Eastern FinlandKuopioFinland
| | - Anu Nurmeksela
- Department of Nursing ScienceUniversity of Eastern FinlandKuopioFinland
| | - Mira Palonen
- Department of Nursing ScienceTampere UniversityTampereFinland
| | | | - Arja Häggman‐Laitila
- Department of Nursing ScienceUniversity of Eastern FinlandKuopioFinland
- Social and Health Care, City of HelsinkiHelsinkiFinland
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Payne VL, Partridge B, Bozkurt S, Nandwani A, Butler JM. Accomplished women leaders in informatics: insights about successful careers. J Am Med Inform Assoc 2023; 30:1567-1572. [PMID: 37344150 PMCID: PMC10436152 DOI: 10.1093/jamia/ocad108] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/16/2023] [Revised: 05/22/2023] [Accepted: 06/08/2023] [Indexed: 06/23/2023] Open
Abstract
We sought to learn from the experiences of women leaders in informatics by interviewing women in Informatics leadership roles. Participants reported career challenges, how they built confidence, advice to their younger selves, and suggestions for attracting and retaining additional women. Respondents were 16 women in leadership roles in academia (n = 9) and industry (n = 7). We conducted a thematic analysis revealing: (1) careers in informatics are serendipitous and nurtured by supportive communities, (2) challenges in leadership were profoundly related to gender issues, (3) "Big wins" in informatics careers were about making a difference, and (4) women leaders highlighted resilience, excellence, and personal authenticity as important for future women leaders. Sexism is undeniably present, although not all participants reported overt gender barriers. Confidence and authenticity in leadership point to the value offered by individual leaders. The next step is to continue to foster an informatics culture that encourages authenticity across the gender spectrum.
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Affiliation(s)
- Velma L Payne
- Department of Community and Public Health, Kasiska Division of Health Sciences, Idaho State University, Meridian, Idaho, USA
| | | | - Selen Bozkurt
- Department of Medicine, Stanford University, Stanford, California, USA
| | | | - Jorie M Butler
- Department of Biomedical Informatics, University of Utah, Salt Lake City, Utah, USA
- Division of Geriatrics, Department of Internal Medicine, University of Utah, Salt Lake City, Utah, USA
- Salt Lake City VA Informatics Decision-Enhancement and Analytic Sciences (IDEAS) Center of Innovation, Salt Lake City, Utah, USA
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Phillips N, Hughes L, Vindrola-Padros C, Petrella A, Fern LA, Panel-Coates F, Taylor RM. Impact of leadership on the nursing workforce during the COVID-19 pandemic. BMJ LEADER 2023; 7:21-27. [PMID: 37013871 PMCID: PMC9130661 DOI: 10.1136/leader-2021-000588] [Citation(s) in RCA: 1] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 12/21/2021] [Accepted: 05/01/2022] [Indexed: 11/06/2022]
Abstract
BACKGROUND The aim was to determine how the learning about protective factors from previous pandemics was implemented and the impact of this on nurses' experience. METHODS Secondary data analysis of semistructured interview transcripts exploring the barriers and facilitators to changes implemented to support the surge of COVID-19 related admissions in wave 1 of the pandemic. Participants represented three-levels of leadership: whole hospital (n=17), division (n=7), ward/department-level (n=8) and individual nurses (n=16). Interviews were analysed using framework analysis. RESULTS Key changes that were implemented in wave 1 reported at whole hospital level included: a new acute staffing level, redeploying nurses, increasing the visibility of nursing leadership, new staff well-being initiatives, new roles created to support families and various training initiatives. Two main themes emerged from the interviews at division, ward/department and individual nurse level: impact of leadership and impact on the delivery of nursing care. CONCLUSIONS Leadership through a crisis is essential for the protective effect of nurses' emotional well-being. While nursing leadership was made more visible during wave 1 of the pandemic and processes were in place to increase communication, system-level challenges resulting in negative experiences existed. By identifying these challenges, it has been possible to overcome them during wave 2 by employing different leadership styles to support nurse's well-being. Challenges and distress that nurses experience when making moral decisions requires support beyond the pandemic for nurse's well-being. Learning from the pandemic about the impact of leadership in a crisis is important to facilitate recovery and lessen the impact in further outbreaks.
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Affiliation(s)
| | - Luke Hughes
- Cancer Clinical Trials Unit, University College London Hospitals NHS Foundation Trust, London, UK
| | - Cecilia Vindrola-Padros
- Rapid Research Evaluation and Appraisal Lab (RREAL) Department of Targeted Intervention, University College London, London, UK
| | - Anika Petrella
- Cancer Clinical Trials Unit, University College London Hospitals NHS Foundation Trust, London, UK
| | - Lorna A Fern
- Cancer Clinical Trials Unit, University College London Hospitals NHS Foundation Trust, London, UK
| | - Flo Panel-Coates
- Corporate Nursing, University College London Hospitals NHS Foundation Trust, London, UK
| | - Rachel M Taylor
- Centre for Nurse, Midwife and Allied Health Profession Led Research (CNMAR), University College London Hospitals NHS Foundation Trust, London, UK
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How Does Servant Leadership Nurture Nurses’ Job Embeddedness? Uncovering Sequential Mediation of Psychological Contract Fulfillment and Psychological Ownership. J Nurs Manag 2023. [DOI: 10.1155/2023/7294334] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 02/25/2023]
Abstract
Aim. This research aimed to explore how servant leadership nurtures nurses’ job embeddedness by uncovering the sequential mediation of psychological contract fulfillment and psychological ownership. Background. The healthcare of Pakistan is undergoing an acute shortage of 1.3 million nurses. The gap is widening due to unprecedented natural uncertainties (floods, earthquakes, COVID-19, dengue, polio, and monkeypox) and the large-scale brain drain of nurses. Therefore, exploring the underlying factors that could facilitate nurses’ job embeddedness is imperative. Methods. A cross-sectional research design was employed, wherein data were gathered in three rounds, two months apart, from 587 nurses employed in public hospitals in Pakistan, and analysis was performed with Smart-PLS. Results. Servant leadership positively influences nurses’ job embeddedness and psychological contract fulfillment. Besides, psychological contract fulfillment positively affects psychological ownership, and psychological ownership enhances nurses’ job embeddedness. Finally, psychological contract fulfillment and psychological ownership sequentially mediate the relationship between servant leadership and job embeddedness. Conclusions. This research emphasized the vitality of servant leadership in nurturing nurses’ job embeddedness. Implications for Nursing Management. Healthcare authorities should keenly focus on promoting servant leadership that shapes the positive perception of nurses about their psychological contract fulfillment and psychological ownership, which are essential resources to cherish nurses’ job embeddedness.
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Tanninen A, Kouvonen A, Nordquist H. Advanced-level paramedics' support needs for developing and utilising competence. Int Emerg Nurs 2023; 66:101233. [PMID: 36584658 DOI: 10.1016/j.ienj.2022.101233] [Citation(s) in RCA: 3] [Impact Index Per Article: 3.0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 01/24/2022] [Revised: 09/29/2022] [Accepted: 10/20/2022] [Indexed: 12/29/2022]
Abstract
INTRODUCTION Paramedic competence plays a vital role in emergency medical services (EMS), as the pre-hospital setting demands a wide variety of competencies from paramedics. The aim of the study was to examinethesupportthatadvanced-level paramedics need from their supervisors to develop and utilise their competence. METHODS Qualitative essay material was collected from a group of experienced advanced-level paramedics (n = 41). The material was analysed with inductive content analysis. RESULTS Twenty-eight sub-categories emerged, forming 6 categories further leading to the grouping of two main categories: 1) the enablement of human resource (HR) management and leadership; and 2) guidelines on how to operate EMS adequately. CONCLUSIONS Supervisors can and should support advanced-level paramedics in their competence utilisation and development. This can be achieved by enabling professional growth by recognising competencies and generating supportive leadership in EMS. Paramedics would also benefit from clear operative guidelines. Overall, supporting paramedics' competence utilisation and development is strongly connected with leadership standards in daily practices.
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Affiliation(s)
- Antti Tanninen
- Department of Public Health, University of Helsinki, Helsinki, Finland.
| | - Anne Kouvonen
- Faculty of Social Sciences, University of Helsinki, Helsinki, Finland; Centre for Public Health, Queen's University Belfast, Belfast, Northern Ireland.
| | - Hilla Nordquist
- Department of Public Health, University of Helsinki, Helsinki, Finland; Faculty of Social Sciences, University of Helsinki, Helsinki, Finland; South-Eastern Finland University of Applied Sciences, Kotka, Finland.
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Effect of motivating language on employee performance: mediating role of organisational citizenship behaviour and employee engagement in the healthcare sector. GLOBAL KNOWLEDGE, MEMORY AND COMMUNICATION 2022. [DOI: 10.1108/gkmc-07-2022-0157] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 12/24/2022]
Abstract
Purpose
This study aims to examine the effect of motivating language on employee performance and assesses the mediating roles of organisational citizenship behaviour and employee engagement between motivating language and employee performance in the Indian health-care sector, which is a highly demanding work environment, wherein employee burnout is high.
Design/methodology/approach
The study was in the context of COVID-19 pandemic set for health-care workers in India. To collect data and test the proposed research model, 328 questionnaires were respondent by multi-level health-care professionals from private and government hospitals in North India.
Findings
The findings suggest that leader’s motivating language is crucial for health-care leaders, inducing employee’s performance in context to patientcare, safety and satisfaction. Underpinning theory of leader member exchange substantiates that the role of leader is pivotal in daily interaction with the stakeholders. Self-determination theory of motivation is determined by psychological needs satisfaction inducing employee engagement and organisational citizenship behaviour, amplified through the leader’s motivating language, resulting into improved patientcare and patient safety. The findings state that leader’s motivating language impacts the high culture context like health-care professionals, as observed in the Indian health-care sector during COVID-19. The findings are indicative of developing non-cognitive personality traits for managerial skills.
Practical implications
The study substantiates the pivotal role of the leader’s communication with stakeholders such as patients/attendants and health-care staff. The findings, which are an indicator of patientcare, as an outcome of patient compliance, will be indicative of developing the non-cognitive skills in the personality traits of managerial skills, inducing patients’ trust in their health-care providers, using motivating language. Therefore, the health-care professionals must be trained in the application of motivating language with stakeholders, namely, patients/attendants and staff.
Originality/value
The findings state that leader’s motivating language impacts on employees of high culture context like health-care professionals, as observed in the Indian health-care sector during the recent global medical emergency of COVID-19, whereas the earlier studies posited leader’s motivating language to be effective on employees with low-cultural context. The role of leader is pivotal in daily interaction with the stakeholders, namely, patients/attendants and health-care staff.
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Hanna K, Mari K, Marja H. Registered nurses' perceptions of their career - an interview study. J Nurs Manag 2022; 30:3378-3385. [PMID: 36070875 PMCID: PMC10087756 DOI: 10.1111/jonm.13796] [Citation(s) in RCA: 4] [Impact Index Per Article: 2.0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 04/13/2022] [Revised: 08/01/2022] [Accepted: 09/01/2022] [Indexed: 11/29/2022]
Abstract
AIM To explore registered nurses' perceptions of their career. BACKGROUND Career development options have been found to increase attraction to nursing and support nurses' engagement with their organisation and profession. METHODS Qualitative individual interviews with 23 registered nurses; data analysed with thematic analysis and reported according to the COREQ criteria. RESULTS Three themes emerged: career choices, career engagement, and career development. Participants had chosen a nursing career because they perceived it as humane, people-oriented, meaningful, diverse and secure work. Participants' engagement in their career was connected to the content of the work, in which direct patient care was central. Nurses connected career development with high competency, independence, influence and meaningful working life experience. However, they perceived career development opportunities as minute within direct patient care. CONCLUSIONS Career development opportunities for nurses in direct patient care are needed to foster their career engagement and the attractiveness of the nursing profession. Further research is needed on the career planning and development of nurses working in patient care. IMPLICATIONS FOR NURSING MANAGEMENT Nurse managers must play a central role in engaging nurses in their careers and promoting their competency and career planning and development in organizations.
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Affiliation(s)
- Kallio Hanna
- Department of Nursing Science, University of Turku, Turku, Finland
| | - Kangasniemi Mari
- Department of Nursing Science, University of Turku, Turku, Finland
| | - Hult Marja
- Department of Nursing Science, University of Eastern Finland, Kuopio, Finland
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Best C. Exploring the role of authentic leadership in nursing. Nurs Stand 2022; 37:45-49. [PMID: 35437974 DOI: 10.7748/ns.2022.e11927] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Accepted: 03/01/2022] [Indexed: 06/14/2023]
Abstract
Authentic leadership is a relatively new concept in nursing, with limited studies undertaken into its application in healthcare. Authentic leadership emphasises the importance of the leader being true to their personal core values and developing honest relationships with team members, valuing their contributions, and behaving ethically and transparently. Trust is a central tenet of authentic leadership that aims to lead to increased staff engagement, and enhanced individual and team performance. This article explores the principles, benefits and challenges of authentic leadership, as well as examining its potential role in nursing.
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James AH, Arnold H. Using coaching and action learning to support staff leadership development. Nurs Manag (Harrow) 2022; 29:32-40. [PMID: 35199502 DOI: 10.7748/nm.2022.e2040] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.5] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Accepted: 12/13/2021] [Indexed: 11/09/2022]
Abstract
During the coronavirus disease 2019 pandemic, nurse leaders and managers have been compelled to prioritise immediate issues in their clinical areas and put aside the professional development of staff. However, leadership development for individuals and teams is essential to ensure nurses feel valued and develop the skills required for team cohesion, problem-solving, decision-making and innovation. Simple and effective approaches to staff leadership development are needed. Two such approaches are coaching and action learning. This article provides an introduction to coaching and action learning as approaches nurse leaders and managers can use to promote leadership development among individual team members and within the team. It describes how coaching and action learning work and their potential benefits and challenges. It explains how the two approaches can be used to underpin effective problem-solving and goal setting, and support nurses in their professional development, the ultimate aim being to deliver safe and effective patient care.
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Affiliation(s)
| | - Hannah Arnold
- School of Healthcare Sciences, Cardiff University, Cardiff, Wales
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Riddell K, Bignell L, Bourne D, Boyd L, Crowe S, Cucanic S, Flynn M, Gillan K, Heinjus D, Mathieson J, Nankervis K, Reed F, Townsend L, Twomey B, Weir-Phyland J, Bagot K. The context, contribution and consequences of addressing the COVID-19 pandemic: A qualitative exploration of executive nurses' perspectives. J Adv Nurs 2022; 78:2214-2231. [PMID: 35170069 PMCID: PMC9111415 DOI: 10.1111/jan.15186] [Citation(s) in RCA: 3] [Impact Index Per Article: 1.5] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 11/08/2021] [Revised: 01/06/2022] [Accepted: 01/20/2022] [Indexed: 01/01/2023]
Abstract
AIMS To explore (1) the context in which nursing executives were working, (2) nursing's contribution to the healthcare response and (3) the impact from delivering healthcare in response to the pandemic. DESIGN Retrospective, constructivist qualitative study. METHODS Individual interviews using a semi-structured interview guide were conducted between 12 February and 29 March 2021. Participants were purposively sampled from the Victorian Metropolitan Executive Directors of Nursing and Midwifery Group, based in Melbourne, Victoria the epi-centre of COVID-19 in Australia during 2020. All members were invited; 14/16 executive-level nurse leaders were participated. Individual interviews were recorded with participant consent, transcribed and analysed using thematic analysis. RESULTS Four inter-related themes (with sub-themes) were identified: (1) rapid, relentless action required (preparation insufficient, extensive information and communication flow, expanded working relationships, constant change, organizational barriers removed); (2) multi-faceted contribution (leadership activities, flexible work approach, knowledge development and dissemination, new models of care, workforce numbers); (3) unintended consequences (negative experiences, mix of emotions, difficult conditions, negative outcomes for executives and workforce) and (4) silver linings (expanded ways of working, new opportunities, strengthened clinical practice, deepened working relationships). CONCLUSION Responding to the COIVD-19 health crisis required substantial effort, but historical and industrial limits on nursing practice were removed. With minimal information and constantly changing circumstances, nursing executives spearheaded change with leadership skills including a flexible approach, courageous decision-making and taking calculated risks. Opportunities for innovative work practices were taken, with nursing leading policy development and delivery of care models in new and established healthcare settings, supporting patient and staff safety. IMPACT Nursing comprises the majority of the healthcare workforce, placing executive nurse leaders in a key role for healthcare responses to the COVID-19 pandemic. Nursing's contribution was multi-faceted, and advantages gained for nursing practice must be maintained and leveraged. Recommendations for how nursing can contribute to current and future widespread health emergencies are provided.
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Affiliation(s)
- Kathryn Riddell
- Victorian Metro Public Health Nursing and Midwifery Executive Group, St Vincent's Hospital Melbourne, Fitzroy, Victoria, Australia
| | - Laura Bignell
- Neonatal Services, The Royal Women's Hospital, Parkville, Victoria, Australia
| | | | - Leanne Boyd
- Eastern Health, Box Hill, Victoria, Australia
| | - Shane Crowe
- Western Health, St Albans, Victoria, Australia
| | - Sinéad Cucanic
- Royal Victorian Eye & Ear Hospital, East Melbourne, Victoria, Australia
| | - Maria Flynn
- Royal Childrens's Hospital, Parkville, Victoria, Australia
| | | | | | - Jac Mathieson
- Peter MacCallum Cancer Centre, Melbourne, Victoria, Australia
| | | | - Fiona Reed
- Peninsula Health, Frankston, Victoria, Australia
| | | | | | | | - Kathleen Bagot
- Data Drawer Consulting, Sandringham, Victoria, Australia.,Nursing Research Institute, Australian Catholic University, Melbourne, Victoria, Australia
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