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Chen Y, Chen Y, Yu S, Yu S. Utilizing social media for community risk communication in megacities: analysing the impact of WeChat group information interaction and perception on communication satisfaction during the COVID-19 pandemic in Shanghai. BMC Public Health 2024; 24:1889. [PMID: 39010017 PMCID: PMC11247861 DOI: 10.1186/s12889-024-19276-1] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 01/27/2024] [Accepted: 06/25/2024] [Indexed: 07/17/2024] Open
Abstract
BACKGROUND Against the backdrop of the global public health crisis, the COVID-19 pandemic has exposed significant disparities in the supply and demand of risk information related to public health crises, posing severe challenges to risk governance in megacities. Shanghai, China, introduced community WeChat groups for community communication, effectively facilitating the dissemination and response of grassroots information and providing a new path for interactive governance in the community. METHODS This study collected 1006 questionnaires from residents of 350 communities in Shanghai through an online survey between June 10 and July 10, 2022. Multiple linear regression analysis was conducted to examine the impact of different participants (including the community, core residents, and the combined community and core residents) on community risk communication, perceived communication quality, and dissemination themes related to COVID-19 on community communication satisfaction. Additionally, in-depth interviews were conducted with 20 core residents from different types of communities, focusing on the specific methods of risk communication through community WeChat groups and their ability to disseminate information, respond to, and solve problems. RESULTS Perceived information coverage and perceived response efficiency are significantly positively correlated with communication satisfaction. Notably, the speed of community information response has the greatest impact on communication satisfaction. Regarding COVID-19-related information dissemination themes, "community outbreaks, supplies, nucleic acids, outbreak prevention measures, and scientific content" all have a significant impact on communication effectiveness, with "nucleic acid testing information" having the greatest impact. Although the statistical data indicate that the participation of core residents in risk communication does not significantly affect communication satisfaction, it seems to be related to the size of the community, and the interview results further validate this conclusion. CONCLUSION In the future, grassroots communities should consider the affordances of social media, recognize the significant correlation between risk communication and grassroots trust, and formulate more detailed and targeted risk communication strategies. In particular, incorporating core residents into "semiformal" grassroots organizations can improve community service quality, thereby enhancing community resilience in the face of public health emergencies.
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Affiliation(s)
- Yasai Chen
- Film-Television and Communication College, Shanghai Normal University, Shanghai, 200234, China.
- The Center for Urban Culture Studies, Shanghai Normal University, Shanghai, 200234, China.
| | - Yiru Chen
- Film-Television and Communication College, Shanghai Normal University, Shanghai, 200234, China
| | - Shan Yu
- Department of medical oncology, Zhongshan Hospital, Fudan University, Shanghai, 200032, China
| | - Shuni Yu
- Film-Television and Communication College, Shanghai Normal University, Shanghai, 200234, China
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Mussio I, Chilton S, Duxbury D, Nielsen JS. A risk-risk trade-off assessment of climate-induced mortality risk changes. RISK ANALYSIS : AN OFFICIAL PUBLICATION OF THE SOCIETY FOR RISK ANALYSIS 2024; 44:536-552. [PMID: 37438942 DOI: 10.1111/risa.14185] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Subscribe] [Scholar Register] [Received: 05/24/2022] [Revised: 05/30/2023] [Accepted: 06/09/2023] [Indexed: 07/14/2023]
Abstract
The impact of climate change on human health was identified as a priority for the UN COP26 conference. In this article, we consider climate-induced changes to mortality risks and how to incorporate these formally in the policy appraisal process. In the United Kingdom (UK), the Value of Statistical Life (VSL) is used to monetarize the benefits of policies to reduce mortality risks but it remains an open, empirical question as to whether the current VSL (£2.14 million per fatality prevented, December 2021 values) for traffic accidents should be applied in other contexts without any modification and particularly for extreme weather event fatalities. Using a representative sample of the UK population, we aim to estimate and better understand the trade-offs people make when comparing mortality risks, drawing on psychological insights from construal level and regulatory focus theories. We design a stated preference survey using a relative valuation framework with nonmonetary, risk-risk trade-off questions between extreme weather event and traffic accident mortality risks. We find evidence of an extreme weather event risk premium of 1.2-1.6 (implying a climate-related VSL of £2.52-£3.41 million). We also find that participants who are psychologically close to climate change (based on construal level theory), weigh reducing extreme weather event mortality risks almost two times that of reducing traffic accident mortality risks.
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Affiliation(s)
- Irene Mussio
- Newcastle University Business School, Newcastle upon Tyne, UK
| | - Susan Chilton
- Newcastle University Business School, Newcastle upon Tyne, UK
| | - Darren Duxbury
- Newcastle University Business School, Newcastle upon Tyne, UK
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Cutello CA, Gummerum M, Hanoch Y, Hellier E. Evaluating an Intervention to Reduce Risky Driving Behaviors: Taking the Fear Out of Virtual Reality. RISK ANALYSIS : AN OFFICIAL PUBLICATION OF THE SOCIETY FOR RISK ANALYSIS 2021; 41:1662-1673. [PMID: 33216398 DOI: 10.1111/risa.13643] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Subscribe] [Scholar Register] [Received: 03/31/2020] [Revised: 09/10/2020] [Accepted: 11/07/2020] [Indexed: 06/11/2023]
Abstract
Educational programs are the most common type of intervention to reduce risky driving behavior. Their success, however, depends on the content of the material used and the mode of delivery. In the present study, we examined the impact of fear versus positively framed road safety films and traditional technologies (2D) versus emerging technologies (VR) on young drivers' self-reported risky driving behaviors. One hundred and forty-six university students completed a similar set of questionnaires pre-intervention and post-intervention, two weeks later. In addition, they were randomly assigned to one of the four experimental conditions (VR vs. 2D; positive vs. negative). In the VR conditions, the film was presented using an HTC VIVE Virtual Reality headset. In the 2D conditions, the film was presented on a computer screen. Measures evaluating attitudes toward risky driving behavior were completed at both time frames, questions regarding the participants' emotional arousal were asked at pre-intervention as a manipulation check, and questions regarding willingness to take risks in potentially dangerous driving situations were asked at follow-up. The findings indicate that the positively framed films significantly decreased self-reported risky driving behaviors in both modalities, but especially when viewed in VR format. In contrast, the fear appeal film, when shown in VR, failed to reduce risky driving behaviors, and in fact, increased young drivers' self-reported risky driving behaviors. Theoretical frameworks regarding the strengths and weaknesses of fear appeals and positively framed appeals are discussed to aid future research to reduce risky driving. Practical implications on the future usage of VR are also considered.
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Affiliation(s)
| | | | - Yaniv Hanoch
- Business School, University of Southampton, Southampton, SO17 1BJ, UK
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The Khoa D, Wang CY, Guchait P. Using regulatory focus to encourage physical distancing in services: when fear helps to deal with Mr. Deadly COVID-19. SERVICE INDUSTRIES JOURNAL 2020. [DOI: 10.1080/02642069.2020.1831477] [Citation(s) in RCA: 15] [Impact Index Per Article: 3.8] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/23/2022]
Affiliation(s)
- Do The Khoa
- Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston, Houston, TX, USA
| | - Chen-Ya Wang
- Institute of Service Science, College of Technology Management, National Tsing Hua University, Hsinchu, Taiwan
| | - Priyanko Guchait
- Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston, Houston, TX, USA
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Turcanu C, Sala R, Perko T, Abelshausen B, Oltra C, Tomkiv Y, Oughton D, Liland A, Zeleznik N. How would citizens react to official advice in a nuclear emergency? Insights from research in three European countries. JOURNAL OF CONTINGENCIES AND CRISIS MANAGEMENT 2020. [DOI: 10.1111/1468-5973.12327] [Citation(s) in RCA: 5] [Impact Index Per Article: 1.3] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/26/2022]
Affiliation(s)
| | - Roser Sala
- Sociotechnical Research Centre CISOT‐CIEMAT Barcelona Spain
| | - Tanja Perko
- Belgian Nuclear Research Centre SCK•CEN Mol Belgium
| | | | | | | | | | - Astrid Liland
- Norwegian Radiation and Nuclear Safety Authority Tromso Norway
| | - Nadja Zeleznik
- Milan Vidmar Electric Power Research Institute Ljubljana Slovenia
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Crosman KM, Bostrom A, Hayes AL. Efficacy Foundations for Risk Communication: How People Think About Reducing the Risks of Climate Change. RISK ANALYSIS : AN OFFICIAL PUBLICATION OF THE SOCIETY FOR RISK ANALYSIS 2019; 39:2329-2347. [PMID: 31369172 DOI: 10.1111/risa.13334] [Citation(s) in RCA: 6] [Impact Index Per Article: 1.2] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Subscribe] [Scholar Register] [Received: 12/01/2018] [Revised: 02/06/2019] [Accepted: 04/04/2019] [Indexed: 06/10/2023]
Abstract
Believing action to reduce the risks of climate change is both possible (self-efficacy) and effective (response efficacy) is essential to motivate and sustain risk mitigation efforts, according to current risk communication theory. Although the public recognizes the dangers of climate change, and is deluged with lists of possible mitigative actions, little is known about public efficacy beliefs in the context of climate change. Prior efficacy studies rely on conflicting constructs and measures of efficacy, and links between efficacy and risk management actions are muddled. As a result, much remains to learn about how laypersons think about the ease and effectiveness of potential mitigative actions. To bring clarity and inform risk communication and management efforts, we investigate how people think about efficacy in the context of climate change risk management by analyzing unprompted and prompted beliefs from two national surveys (N = 405, N = 1,820). In general, respondents distinguish little between effective and ineffective climate strategies. While many respondents appreciate that reducing fossil fuel use is an effective risk mitigation strategy, overall assessments reflect persistent misconceptions about climate change causes, and uncertainties about the effectiveness of risk mitigation strategies. Our findings suggest targeting climate change risk communication and management strategies to (1) address gaps in people's existing mental models of climate action, (2) leverage existing public understanding of both potentially effective mitigation strategies and the collective action dilemma at the heart of climate change action, and (3) take into account ideologically driven reactions to behavior change and government action framed as climate action.
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Garvey J, Sirr G, O'Shea D, O'Brien F. Risk and Planning in Agriculture: How Planning on Dairy Farms in Ireland Is Affected by Farmers' Regulatory Focus. RISK ANALYSIS : AN OFFICIAL PUBLICATION OF THE SOCIETY FOR RISK ANALYSIS 2019; 39:1491-1502. [PMID: 30582890 DOI: 10.1111/risa.13254] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Subscribe] [Scholar Register] [Received: 06/13/2017] [Revised: 11/26/2018] [Accepted: 11/27/2018] [Indexed: 06/09/2023]
Abstract
This article examines how planning on dairy farms is affected by farmers' motivation. It argues that farmers' choice of expansion strategies can be specified in terms of risk decision making and understood as either prevention-focused or promotion-focused motivation. This relationship was empirically examined using mediated regression analyses where promotion/prevention focus was the independent variable and its effect on total milk production via planned expansion strategies was examined. The results indicate that promotion focus among farmers has an indirect effect on farm expansion via planning strategies that incur greater risk to the farm enterprise. Regulatory focus on the part of farmers has an influence on farmers' planning and risk management activities and must be accounted for in the design and implementation of policy and risk management tools in agriculture.
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Affiliation(s)
- John Garvey
- Kemmy Business School, University of Limerick, Limerick, Ireland
| | - Gordon Sirr
- Kemmy Business School, University of Limerick, Limerick, Ireland
| | - Deirdre O'Shea
- Kemmy Business School, University of Limerick, Limerick, Ireland
| | - Fergal O'Brien
- Kemmy Business School, University of Limerick, Limerick, Ireland
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Bubeck P, Wouter Botzen WJ, Laudan J, Aerts JCJH, Thieken AH. Insights into Flood-Coping Appraisals of Protection Motivation Theory: Empirical Evidence from Germany and France. RISK ANALYSIS : AN OFFICIAL PUBLICATION OF THE SOCIETY FOR RISK ANALYSIS 2018; 38:1239-1257. [PMID: 29148082 DOI: 10.1111/risa.12938] [Citation(s) in RCA: 35] [Impact Index Per Article: 5.8] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Subscribe] [Scholar Register] [Received: 09/14/2016] [Revised: 10/05/2017] [Accepted: 10/06/2017] [Indexed: 05/26/2023]
Abstract
Protection motivation theory (PMT) has become a popular theory to explain the risk-reducing behavior of residents against natural hazards. PMT captures the two main cognitive processes that individuals undergo when faced with a threat, namely, threat appraisal and coping appraisal. The latter describes the evaluation of possible response measures that may reduce or avert the perceived threat. Although the coping appraisal component of PMT was found to be a better predictor of protective intentions and behavior, little is known about the factors that influence individuals' coping appraisals of natural hazards. More insight into flood-coping appraisals of PMT, therefore, are needed to better understand the decision-making process of individuals and to develop effective risk communication strategies. This study presents the results of two surveys among more than 1,600 flood-prone households in Germany and France. Five hypotheses were tested using multivariate statistics regarding factors related to flood-coping appraisals, which were derived from the PMT framework, related literature, and the literature on social vulnerability. We found that socioeconomic characteristics alone are not sufficient to explain flood-coping appraisals. Particularly, observational learning from the social environment, such as friends and neighbors, is positively related to flood-coping appraisals. This suggests that social norms and networks play an important role in flood-preparedness decisions. Providing risk and coping information can also have a positive effect. Given the strong positive influence of the social environment on flood-coping appraisals, future research should investigate how risk communication can be enhanced by making use of the observed social norms and network effects.
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Affiliation(s)
- Philip Bubeck
- Institute of Earth and Environmental Science, Potsdam University, Potsdam, Golm, Germany
| | - W J Wouter Botzen
- Institute for Environmental Studies, Vrije Universiteit Amsterdam, Amsterdam, The Netherlands
- Utrecht University School of Economics (U.S.E.), Utrecht University, Utrecht, The Netherlands
| | - Jonas Laudan
- Institute of Earth and Environmental Science, Potsdam University, Potsdam, Golm, Germany
| | - Jeroen C J H Aerts
- Institute for Environmental Studies, Vrije Universiteit Amsterdam, Amsterdam, The Netherlands
| | - Annegret H Thieken
- Institute of Earth and Environmental Science, Potsdam University, Potsdam, Golm, Germany
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Tanner A, Árvai J. Perceptions of Risk and Vulnerability Following Exposure to a Major Natural Disaster: The Calgary Flood of 2013. RISK ANALYSIS : AN OFFICIAL PUBLICATION OF THE SOCIETY FOR RISK ANALYSIS 2018; 38:548-561. [PMID: 29059702 DOI: 10.1111/risa.12851] [Citation(s) in RCA: 8] [Impact Index Per Article: 1.3] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Subscribe] [Scholar Register] [Received: 12/31/2016] [Revised: 05/03/2017] [Accepted: 05/20/2017] [Indexed: 05/24/2023]
Abstract
Many studies have examined the general public's flood risk perceptions in the aftermath of local and regional flooding. However, relatively few studies have focused on large-scale events that affect tens of thousands of people within an urban center. Similarly, in spite of previous research on flood risks, unresolved questions persist regarding the variables that might influence perceptions of risk and vulnerability, along with management preferences. In light of the opportunities presented by these knowledge gaps, the research reported here examined public perceptions of flood risk and vulnerability, and management preferences, within the city of Calgary in the aftermath of extensive flooding in 2013. Our findings, which come from an online survey of residents, reveal that direct experience with flooding is not a differentiating factor for risk perceptions when comparing evacuees with nonevacuees who might all experience future risks. However, we do find that judgments about vulnerability-as a function of how people perceive physical distance-do differ according to one's evacuation experience. Our results also indicate that concern about climate change is an important predictor of flood risk perceptions, as is trust in government risk managers. In terms of mitigation preferences, our results reveal differences in support for large infrastructure projects based on whether respondents feel they might actually benefit from them.
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Affiliation(s)
- Alexa Tanner
- Institute for Resources, Environment and Sustainability, The University of British Columbia, Vancouver, BC, Canada
| | - Joseph Árvai
- Erb Institute for Global Sustainable Enterprise, School for Environment & Sustainability, and Ross School of Business, University of Michigan, MI, USA
- Decision Research, Eugene, OR, USA
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Altarawneh L, Mackee J, Gajendran T. The influence of cognitive and affective risk perceptions on flood preparedness intentions: A dual-process approach. ACTA ACUST UNITED AC 2018. [DOI: 10.1016/j.proeng.2018.01.155] [Citation(s) in RCA: 10] [Impact Index Per Article: 1.7] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/29/2022]
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