Explaining the evolution of gossip

Gossip, the exchange of personal information about absent third parties, is ubiquitous in human societies. However, the evolution of gossip remains a puzzle. The current article proposes an evolutionary cycle of gossip and uses an agent-based evolutionary game-theoretic model to assess it. We argue that the evolution of gossip is the joint consequence of its reputation dissemination and selfishness deterrence functions. Specifically, the dissemination of information about individuals' reputations leads more individuals to condition their behavior on others' reputations. This induces individuals to behave more cooperatively toward gossipers in order to improve their reputations. As a result, gossiping has an evolutionary advantage that leads to its proliferation. The evolution of gossip further facilitates these two functions of gossip and sustains the evolutionary cycle.

Explicating Evolutionary Epistemological Concerns on Gossip and Cyberbullying

Gossip and bullying have psychosocial concerns and are usually considered as vice, bad, hence, non-virtuous. This paper deals with a plausible modest account for them to be considered not as bad, rather significant behavioral and epistemic tools from evolutionary and epistemological points of view. It adheres to a relationship between gossip and bullying in real (sociobiological-psychological domains) and within cyberspaces. Considering the formation of social relations and orders in reality and virtual platforms, it attempts to understand the issues and advantages gossip poses to societies from a reputational perspective. While evolutionary explanations of complex social behavior are not only difficult, but controversial too, this paper aims to present an evolutionary epistemological perspective to the act of gossiping, to understand the vantage it may have or provide. Usually, gossip and bullying are considered as having a negative connotation, but these are explicated as epistemic access tools for regulation, social order, knowledge gain, and niche construction. Consequently, gossip is showcased as an evolutionary epistemic achievement and virtuous enough to deal with the partly unknown features of the World.

Don't Shoot the Messenger? A Morality- and Gender-Based Model of Reactions to Negative Workplace Gossip

We conducted three studies to examine how the recipients of negative workplace gossip judge the gossip sender's morality and how they respond behaviorally. Study 1 provided experimental evidence that gossip recipients perceive senders as low in morality, with female recipients rating the sender's morality more negatively than male recipients. In a follow-up experiment (Study 2), we further found that perceived low morality translates into behavioral responses in the form of career-related sanctions by the recipient on the gossip sender. A critical incident study (Study 3) enhanced the external validity and extended the moderated mediation model by showing that gossip recipients also penalize senders with social exclusion. We discuss the implications for practice and research on negative workplace gossip, gender differences in attributions of morality, and gossip recipients' behavioral responses.

Supplementary Information

The online version contains supplementary material available at 10.1007/s10551-023-05355-7.

Workplace gossip and the evolution of friendship relations: the role of complex contagion

Gossip is a pervasive phenomenon in organizations causing many individuals to have second-hand information about their colleagues. However, whether it is used to inform friendship choices (i.e., friendship creation, friendship maintenance, friendship discontinuation) is not that evident. This paper articulates and empirically tests a complex contagion model to explain how gossip, through its reputational effects, can affect the evolution of friendship ties. We argue that hearing gossip from more than a single sender (and about several targets) impacts receivers’ friendships with the gossip targets. Hypotheses are tested in a two-wave sociometric panel study among 148 employees in a Dutch childcare organization. Stochastic actor-oriented models reveal positive gossip favors receiver-target friendships, whereas negative gossip inhibits them. We also find evidence supporting that, for damaging relationships, negative gossip needs to originate in more than a single sender. Positive gossip about a high number of targets discourages friendships with colleagues in general, while negative gossip about many targets produces diverging trends. Overall, the study demonstrates that second-hand information influences the evolution of expressive relations. It also underscores the need to refine and extend current theorizing concerning the multiple (and potentially competing) psychological mechanisms causing some of the observed effects.

Spilling tea at the water cooler: A meta-analysis of the literature on workplace gossip

This paper presents a meta-analysis on workplace gossip as a predictor of individual, relational, and organizational outcomes. Our systematic review yielded 52 independent studies ( n = 14,143). Results suggested that negative workplace gossip has a more deleterious association with workplace outcomes than positive gossip. Furthermore, findings indicated that negative gossip has a disproportionately negative association with attitudinal/affective outcomes and coworker relationships for targets of gossip. Unexpectedly, results also suggested that senders and recipients of negative gossip may also experience highly deleterious outcomes; in fact, the relations between negative gossip and well-being, engagement/performance, supervisor relationships, and organizational outcomes were more negative for gossip participants than targets, although the direction of causality for these relations has yet to be conclusively determined. Overall, our results suggest that organizations and managers should take seriously the threat of negative gossip to the health of the organization at large, while simultaneously leveraging the potential benefits of positive gossip. Plain Language Summary This paper presents a meta-analysis on the topic of workplace gossip as a predictor of work-relevant outcomes. Results—which were based on 52 independent studies that, in total, employed 14,143 independent research participants—suggested that negative workplace gossip has a worse impact on individual, relational, and organizational outcomes than positive gossip does. Furthermore, our findings indicated that targets of negative gossip experience the worst outcomes in terms of attitudes/affect and coworker relationships, when compared with the outcomes of individuals who exchanged the gossip. Unexpectedly, patterns of results also suggested that individuals who exchange negative gossip at work may also experience highly deleterious outcomes, although the direction of causality for these relations has yet to be conclusively determined. Overall, our results suggest that organizations and managers should take seriously the threat of negative gossip to the health of the organization at large, and may also be able to leverage the potentially beneficial effects of positive gossip. We conclude with a discussion of the implications of our results.

Brokering or Sitting Between Two Chairs? A Group Perspective on Workplace Gossip

Brokerage is a central concept in the organization literature. It has been argued that individuals in broker positions—i.e., connecting otherwise disconnected parts within a firm’s social network—can control the flow of information. It would imply their increased relevance in workplace gossip. This allegation, however, has not been addressed empirically yet. To fill this gap, we apply social network analysis techniques to relational data from six organizations in Hungary. First, we identify informal groups and individuals in broker positions. Then, we use this information to predict the likelihood with which positive or negative gossip is reported. We find more gossip when the sender and receiver are part of the same group and more positive gossip about in-group rather than out-group targets. Individuals in broker positions are more likely the senders and targets of negative gossip. Finally, even if both the brokers and the boss(es) are the targets of their colleagues’ negative gossip, the combination of the two categories (bosses in broker positions) does not predict more negative gossip anymore. Results are discussed in relation to the theoretical accounts on brokerage that emphasize its power for information control but fail to recognize the pitfalls of being in such positions.

A Social-Identity Theory of Information-Access Regulation (SITIAR): Understanding the Psychology of Sharing and Withholding

Secrecy, privacy, confidentiality, concealment, disclosure, and gossip all involve sharing and withholding access to information. However, existing theories do not account for the fundamental similarity between these concepts. Accordingly, it is unclear when sharing and withholding access to information will have positive or negative effects and why these effects might occur. We argue that these problems can be addressed by conceptualizing these phenomena more broadly as different kinds of information-access regulation. Furthermore, we outline a social-identity theory of information-access regulation (SITIAR) that proposes that information-access regulation shapes shared social identity, explaining why people who have access to information feel a sense of togetherness with others who have the same access and a sense of separation from those who do not. This theoretical framework unifies diverse findings across disparate lines of research and generates a number of novel predictions about how information-access regulation affects individuals and groups.

Being in the Know : Social Network Analysis of Gossip and Friendship on a College Campus

Gossip (evaluative talk about others) is ubiquitous. Gossip allows important rules to be clarified and reinforced, and it allows individuals to keep track of their social networks while strengthening their bonds to the group. The purpose of this study is to decipher the nature of gossip and how it relates to friendship connections. To measure how gossip relates to friendship, participants from men's and women's collegiate competitive rowing (crew) teams (N = 44) noted their friendship connections and their tendencies to gossip about each of their teammates. Using social network analysis, we found that the crew members' friend group connectedness significantly correlated with their positive and negative gossip network involvement. Higher connectedness among friends was associated with less involvement in spreading negative gossip and/or being a target of negative gossip. More central connectedness to the friend group was associated with more involvement in spreading positive gossip and/or being a target of positive gossip. These results suggest that the spread of both positive and negative gossip may influence and be influenced by friendship connections in a social network.

An Integrative Definition and Framework to Study Gossip

The omnipresence of workplace gossip makes understanding gossip processes imperative to understand social life in organizations. Although gossip research has recently increased across the social sciences, gossip is conceptualized in disparate ways in the scientific literature. This conceptual confusion impedes theoretical integration and providing practical advice. To resolve this, we systematically reviewed 6114 scientific articles on gossip and identified 324 articles that define gossip. From these definitions, we extracted two essential characteristics of gossip on which there seems to be agreement within the literature, namely, (1) that gossip is communication between humans involving a sender, a receiver, and a target, and (2) that the target is absent or unaware of the communicated content. These two characteristics formed the basis of a broad, integrative definition of gossip: a sender communicating to a receiver about a target who is absent or unaware of the content. Furthermore, some definitions include characteristics on which there is less agreement: gossip valence (from negative to neutral to positive) and formality (from informal to intermediate to formal). We incorporate these characteristics in a dimensional scaling framework that can guide future research. Our broad, integrative definition of gossip and the dimensional scaling framework provide the building blocks for a systematic, integrated knowledge base on the role of gossip in human social life in general as well as in organizations. This can foster future theory development and hypothesis testing, ultimately helping organizations to manage gossip.

Core design principles for nurturing organization-level selection

Dynamic relationships between individuals and groups have been a focus for evolutionary theorists and modelers for decades. Among evolutionists, selfish gene theory promotes reductionist approaches while multilevel selection theory encourages a context-sensitive approach that appreciates that individuals and groups can both matter. Among economists, a comparable contrast is found wherein the reductionist shareholder primacy theory most associated with Nobel laureate Milton Friedman is very different from the context-sensitive focus on managing common resources that Nobel laureate Elinor Ostrom pioneered. In this article, we examine whether the core design principles that Ostrom advanced can cultivate selection at supra-individual levels across different domains. We show that Ostrom’s design principles that were forged in the context of managing natural resources are associated with positive outcomes for human social groups across a variety of functional domains.

Work-to-Family Spillover Effects of Workplace Negative Gossip: A Mediated Moderation Model

Existing research has found that workplace negative gossip exerts a negative impact on employees and organizations. However, there is a lack of study on the spillover effect of workplace negative gossip on employees’ families. This paper aimed to address this gap in prior literature. Based on resource conservation theory, we chose married employees who perceived or suffered from workplace negative gossip as the subjects and analyzed the effect of workplace negative gossip on their work–family conflict. We adopted a self-reported questionnaire to assess employees’ perception or experience of workplace negative gossip, psychological distress, level of neuroticism, and work–family conflicts. A total of 245 valid employee questionnaires were obtained from two-wave data collection in China. The results of the empirical analysis indicated that workplace negative gossip perceived or suffered by employees has a positive impact on their work–family conflicts, and psychological distress plays a mediating role in the relationship between perceived or suffered workplace negative gossip and employees’ work–family conflict. Furthermore, we found that employees’ level of neuroticism moderates the positive effect of workplace negative gossip and work–family conflict, and it also moderates the mediating effect of workplace negative gossip on employees’ work–family conflict by psychological distress. The conclusion of this paper supported our previous hypotheses. Finally, according to the earlier findings, we discussed the theoretical contributions, practical significance, and limitations of the study and provided some practical suggestions for managers.

The Bright and Dark Side of Gossip for Cooperation in Groups

Recent experimental studies seem to concur that gossip is good for groups by showing that gossip stems from prosocial motives to protect group members from non-cooperators. Thus, these studies emphasize the "bright" side of gossip. However, scattered studies point to detrimental outcomes of gossip for individuals and groups, arguing that a "dark" side of gossip exists. To understand the implications of gossip for cooperation in groups, both the dark and bright side of gossip must be illuminated. We investigated both sides of gossip in two scenario studies. In Study 1 (N = 108), we confronted participants with a free-rider in their group and manipulated whether the gossip recipient was the free-rider's potential victim or not. Participants showed a higher group protection motivation in response to gossip when imagining gossiping to a potential victim of a norm violator compared to a non-victim. They showed a higher emotion venting motivation when imagining gossiping to a non-victim compared to a potential victim. Both these gossip motives were related to an increased tendency to gossip. In Study 2 (N = 104), we manipulated whether participants were the targets or observers of gossip and whether the gossip was true or false. Results showed that targets of negative gossip intended to increase their work effort in the short run, but only when the gossip was true. Furthermore, gossip targets reported lower long-term cooperative intentions toward their workgroup regardless of gossip veracity. This paper demonstrates that gossip has both a "dark" and "bright" side and that situational factors and agent perspectives determine which side prevails.

Attitudes towards gossip and patient privacy among paediatric nurses

BACKGROUND

Nurses providing 24-h care for the primary caregiver role have a number of significant roles to play in potential problems or conflicts associated with patient privacy and confidentiality.

RESEARCH OBJECTIVES

The objective of the study is to determine the prevailing attitudes towards gossip and the patient privacy practices of nurses working in paediatric units.

RESEARCH DESIGN

A descriptive and cross-sectional design was used. A Descriptive Characteristics Form, a Gossip and Rumour Attitude Scale and a Patient Privacy Scale were used to collect data.

PARTICIPANTS AND RESEARCH CONTEXT

A total of 112 paediatric nurses working in Turkey were included in the study. The response rate was 79.43%.

ETHICAL CONSIDERATIONS

Permission to conduct the study was obtained from the university's ethics committee. The participants were informed of the aim of the study, and voluntary participation, anonymous response and confidentiality were explained to them.

FINDINGS

It was observed that nurses who had a higher education level, who were educated about patient privacy and who had read the patient rights regulations were more concerned about patient privacy. Negative correlations were found between the attitudes towards gossiping and the average scores on the patient confidentiality scale. Nurses who negatively defined gossip were more concerned about patient confidentiality.

DISCUSSION

Privacy is important for securing and protecting the personal, physical and psychological things that are important and special for patients. It is argued that obstacles to maintaining the privacy of hospitalized children and adolescents are a tolerant attitude towards gossiping, a lack of education about patient privacy and insufficient information about patient's rights regulations and the Convention on the Rights of the Child.

CONCLUSION

A nurse's knowledge about the provision of patient confidentiality affects their privacy practices. For this reason, regular training sessions are recommended in hospitals.

Silence Is Golden. Six Reasons Inhibiting the Spread of Third-Party Gossip

Most of the current literature on gossip describes gossipmongers as incessantly sharing evaluative and valuable information about an absent third party in teams, groups, communities, and organizations. However, potential gossipers can similarly decide not to share what they know, depending on the content, the context, or their relationship with the other actors in the gossip triad. We argue that understanding the reasons why people do not gossip may provide useful insights into individual motives, group dynamics, and collective behaviors. This theoretical contribution first critically surveys the existing gossip literature with the aim of highlighting the conditions under which people might refrain from sharing third party information. We then propose to apply Goal Framing theory as a way to bridge a theory of the micro-foundations of human behavior with an analytical model of the gossip triad that disentangles the various ways through which senders, receivers, and objects of gossip may be interrelated. From a goal framing perspective, most research on gossip illustrates the mechanisms in which the hedonic gratification derived from gossiping is reinforced by gain or normative goals. However, a normative or a gain goal frame can prevent the gossip monger from spreading the information, and we argue that depending on different configurations of frames and relations between actors the perceived costs of sending gossip may be far higher than much of the previous literature suggests.

Minorities’ experiences of office gossip

Orientation: Office gossip can result in someone from a minority group feeling powerless, being resigned to the out-group and be deprived of social networks.Research purpose: This article sought to explore the extent to which research has been conducted on minorities’ experiences of office gossip within organisations.Motivation for the study: Previous organisational research on employees’ experiences of office gossip focused on employees in general and not on specific groups of employees such as minority workers. The literature review of this study therefore points to key areas identified in past studies where experiences of minorities related to gossip are lacking.Research approach/design and method: Based on a systematic review of the literature published over the last 60 years, the author focused on key areas where office gossip related to minorities is lacking.Main findings: The author found that existing research relating to minorities’ experiences of office gossip had focused only on two categories: women minorities and racial minorities. Limited research had been conducted on other minority groups’ experiences of office gossip.Practical/managerial implications: Organisations could benefit from having knowledge about the experiences of minority employees, such as foreign nationals, gays, lesbians and obese individuals, to mention but a few. Managers could exert influence to change a work environment and culture to be more inclusive so as to minimise office gossip that would possibly make minorities feel excluded.Contribution/value-add: This article aimed to fill the gap identified in the literature regarding research on workplace gossip as related to minority employees.

Self-Evaluative and Other-Directed Emotional and Behavioral Responses to Gossip About the Self

Gossip, or informal talk about others who are not present, is omnipresent in daily interactions. As such, people who are targeted are likely to hear some gossip about themselves, which may have profound implications for their well-being. We investigated the emotions and behavioral intentions of people who hear performance-related gossip about themselves. Based on the affective events theory, we predicted that gossip incidents have strong emotional consequences for their targets and that these emotional responses trigger different behaviors. Two scenario studies (N₁ = 226, M_age = 21.76; N₂ = 204, M_age = 34.11) and a critical incident study (N = 240, M_age = 37.04) compared targets' responses to positive and negative gossip. Whereas, targets of positive gossip experienced positive self-conscious emotions (e.g., pride), targets of negative gossip experienced negative self-conscious emotions (e.g., guilt), especially when they had low core self-evaluations. In turn, these negative self-conscious emotions predicted repair intentions. Positive gossip also led to positive other-directed emotions (e.g., liking), which predicted intentions to affiliate with the gossiper. Negative gossip, however, also generated other-directed negative emotions (e.g., anger), especially for targets with high reputational concerns, which in turn predicted retaliation intentions against the gossiper. This pattern of emotional reactions to self-relevant gossip was found to be unique and different from emotional reactions to self-relevant feedback. These results show that gossip has self-evaluative and other-directed emotional consequences, which predict how people intend to behaviorally react after hearing gossip about themselves.

When Everyone Wins? Exploring Employee and Customer Preferences for No-Haggle Pricing

The organizational importance for interactions between frontline employees and customers has been examined in relation to dimensions such as climate or culture. In this article, we highlight the importance of pricing strategies – typically studied in relation to consumer preferences – for frontline employees. To do this, we apply an evolutionary perspective and present two complementary studies that focus on the relevance of price discipline in relation to employee attitudes and preferences. Focusing on the industry of new automobile sales since there is important firm-level pricing variation, Study 1 finds a faintly positive relationship among employee prosociality, customer satisfaction, and fixed or “no-haggle” pricing strategies. In Study 2, participants indicated a preference for working in environments that offered the same, non-disparate prices to all customers. While previous research has examined the relationships between employee and customer attitudes in relation to firm performance, our studies emphasize the role that pricing strategies can play as a mechanism in those relationships. Our studies illustrate the value of evolutionary frameworks for contemporary business problems.

Trash-Talking and Trolling

Among the extra-physical aspects of team sports, the ways in which players talk to each other are among the more colorful but understudied dimensions of competition. To contribute an empirical basis for examining the nature of "trash talk," we present the results of a study of 291 varsity athletes who compete in the top division among US universities. Based on a preliminary review of trash-talk topics among student-athletes, we asked participants to indicate the frequency with which they have communicated or heard others talk about opposing players' athleticism, playing ability, physical appearance, boyfriends, girlfriends, sexual behavior, parents, and home institution during competitions. Our three main findings are: (1) Trash-talking is most commonly about the proximately important topic of playing ability while ultimately relevant topics such as physical appearance also appear to be common; (2) Men appear to trash-talk significantly more than women, and consistently across topics; and (3) contact sports such as football, hockey, lacrosse, and wrestling are associated with trash talk significantly more than other sports. We also examined whether the anonymity provided by face-masked helmets in "combat sports" was associated with more trash talk than contact sports played without a helmet (e.g., wrestling) and found no consistent association with face masks. Our findings highlight the ways in which competitors in physical sporting contests attempt to use language-often in ways that focus on players' kin or reproductive interests-in pursuit of victory while establishing a baseline for future research into trash-talking.

Effect of Perceived Negative Workplace Gossip on Employees' Behaviors

Negative workplace gossip generates social undermining and great side effects to employees. But, the damage of negative gossip is mainly aimed at the employee who perceived being targeted. The purpose of this study is to develop a conceptual model in which perceived negative workplace gossip influences employees in-role behavior and organizational citizenship behavior differentially by changing employees’ self-concept (organizational-based self-esteem and perceived insider status). 336 employees from seven Chinese companies were investigated for empirical analysis on proposed hypotheses, and results show that: (1) Perceived negative workplace gossip adversely influences employees’ IRB and OCB. (2) Self-concept (OBSE and PIS) plays a mediating role in the relationship between perceived negative workplace gossip and employees’ behaviors (IRB and OCB). (3) Employees’ hostile attribution bias moderates the relationship between perceived negative workplace gossip and self-concept (OBSE and PIS); and also moderates the mediating effect of self-concept (OBSE and PIS) on the relationship between perceived negative workplace gossip and employees’ behaviors (IRB and OCB). Thus, our findings provide deeper insights into the potential harmful effects of gossip. In addition, we help to explain the underlying mechanism and boundary condition of these effects.

Gossip: a channel for the development of personal reputation

Purpose

The purpose of this study is to empirically test the extent to which gossip plays a role in individual reputation development in the context of contemporary organizations. This study answers the continuous calls to integrate theory across fields by exploring the theoretical links between these two constructs.

Design/methodology/approach

This study provides a conceptual analysis and general review of the literature on gossip and reputation. The relationship between these two constructs is investigated through a two-study package (lab and field) yielding convergent results.

Findings

The findings of this study are that gossip contributes to organizational identity in that it reinforces the social norms of groups and that gossip serves as an important enabler of reputational development. This study provides empirical evidence that gossip serves a more significant role in the development of personal reputation than more formal methods of communication.

Practical implications

As organizations and individuals attempt to develop and capitalize on the effects of individuals’ reputations, this study provides practical insights into the knowledge that needs to be built regarding the method by which this development can occur. This study points to the practical value of gossip in the creation of personal reputation.

Originality/value

The theoretical framework in this study highlights the centrality of gossip as a primary enabler of reputation development in contemporary organizations. Reputation theory is advanced by studying a segment of the construct that has, until now, been excluded from consideration in this field.

The sound of cooperation: Musical influences on cooperative behavior

Music as an environmental aspect of professional workplaces has been closely studied with respect to consumer behavior while sparse attention has been given to its relevance for employee behavior. In this article, we focus on the influence of music upon cooperative behavior within decision-making groups. Based on results from two extended 20-round public goods experiments, we find that happy music significantly and positively influences cooperative behavior. We also find a significant positive association between mood and cooperative behavior. Consequently, while our studies provide partial support for the relevance of affect in relation to cooperation within groups, we also show an independently important function of happy music that fits with a theory of synchronous and rhythmic activity as a social lubricant. More generally, our findings indicate that music and perhaps other atmospheric variables that are designed to prime consumer behavior might have comparably important effects for employees and consequently warrant closer investigation.

Understanding Teamwork in the Provision of Cancer Care: Highlighting the Role of Trust

Team science research has indicated that trust is a critical variable of teamwork, contributing greatly to a team's performance. Trust has long been examined in health care with research focusing on the development of trust by patients with their health care practitioners. Studies have indicated that trust is linked to patient satisfaction, adherence to treatment, continuity of care, and improved outcomes. We explore the construct of trust using a case example of a patient who received a surgical procedure for a precancerous polyp. We apply the principle of trust to the case as well as present the literature on trust and key definitions for understanding trust. Additionally, we apply the definitions presented to the specific case example by highlighting moments where trust is developed or violated. Lastly, we offer insights to health care practitioners on the development of trust in their own patient interactions to improve care.

Eating Together at the Firehouse: How Workplace Commensality Relates to the Performance of Firefighters

Cooperative activities among coworkers can provide valuable group-level benefits; however, previous research has often focused on artificial activities that require extraordinary efforts away from the worksite. We investigate organizational benefits that firms might obtain through various supports for coworkers to engage in commensality (i.e., eating together). We conducted field research within firehouses in a large city to explore the role that interacting over food might have for work-group performance. Using a mix of qualitative and quantitative methods, our field research shows a significant positive association between commensality and work-group performance. Our findings establish a basis for research and practice that focuses on ways that firms can enhance team performance by leveraging the mundane and powerful activity of eating.

Tell Me the Gossip

We investigate the self-evaluative function of competence-related gossip for individuals who receive it. Using the Self-Concept Enhancing Tactician (SCENT) model, we propose that individuals use evaluative information about others (i.e., gossip) to improve, promote, and protect themselves. Results of a critical incident study and an experimental study showed that positive gossip had higher self-improvement value than negative gossip, whereas negative gossip had higher self-promotion value and raised higher self-protection concerns than positive gossip. Self-promotion mediated the relationship between gossip valence and pride, while self-protection mediated the relationship between gossip valence and fear, although the latter mediated relationship emerged for receivers with mastery goals rather than performance goals. These results suggest that gossip serves self-evaluative functions for gossip receivers and triggers self-conscious emotions.

THE NURSES' FORM OF ORGANIZATIONAL COMMUNICATION: WHAT IS THE ROLE OF GOSSIP?

Abstract Background: Gossip is important for managers to control it and to use it to create positive effects that help organizations to attain their goals. Objectives/Aim: The study utilised a descriptive model to determine how nurses use gossip as an informal communication channel in organizational communication. Method: Nurses working in 4 hospitals within a city in the eastern part of Turkey form the population of the study whereas nurses who agreed to participate in the study form the sample. Among these hospitals, two of them serve under the Ministry of Health while two serve under a university; diagnosis, treatment and rehabilitation services in any field are provided in each of these hospitals. The researchers developed a questionnaire for data collection after examining the literature. The approval of the ethical committees and written official permissions were obtained for the study. Data were acquired from 264 out of 420 nurses in total. Data were collected between June and September 2011. The response rate to the data collection tool was 62.8%. Subsequently, data were analyzed by frequency and percentage distribution tests with SPSS for Windows 17.0. Results: This study determined that nurses uses gossip most frequently about working conditions to share information face-to-face when they feel angry. Conclusion: The study concluded that nurses use gossip as an informal communication style in their institutions.

Sports at Work

Do former high school athletes make better employees than nonathletes? Two studies examine how participation in competitive youth sports appears to be relevant for early-career job prospects as well as late-in-life outcomes. In the short run, Study 1 shows that people expect former student-athletes to display significantly more leadership, self-confidence, and self-respect than those who were active outside of sports—such as being in the band or on the yearbook staff. In the long run, Study 2 uses biodata to discover that men who participated in varsity-level high school sports an average of 60 years earlier appeared to demonstrate higher levels of leadership and enjoyed higher-status careers. Surprisingly, these ex-athletes also exhibited more prosocial behavior than nonathletes—they more frequently volunteered time and donated to charity. These findings open a wide range of possibilities regarding how one’s participation in competitive youth sports might influence the development of important skills and values beyond simply signaling the specific traits examined here. Moreover, this contributes to theoretical debates about the traits of students involved in competitive athletics, and it highlights the need for closer attention to the relevance of sports in the workplace and beyond—including late-in-life charitable giving and voluntarism.

Trust Development in Swift Starting Action Teams

Swift starting action teams (STATs) are increasingly prevalent in organizations, and the development of trust is often a critical issue for their effectiveness. However, current theory and research do not provide a clear picture regarding how trust toward the team (i.e., the team as the target) is developed in these settings. The primary contribution of this article is to present a theoretical framework describing how individual-level trust toward one’s team is developed in STAT contexts. This article integrates several existing trust theories into one comprehensive context-specific multilevel theory of how trust develops in STATs from cognitive, affective, behavioral, and contextual perspectives. This framework furthers our understanding of the unique antecedents of initial trust in STATs, how trust attitudes are adjusted over the short amount of time the team interacts, and how the team context influences this developmental process.

Gossip in Organizations: Contexts, Consequences, and Controversies

This article examines the key themes surrounding gossip including its contexts, the various outcomes (positive and negative) of gossip, as well as a selection of challenges and controversies. The challenges that are highlighted revolve around definitional issues, methodological approaches, and ethical considerations. The authors’ analysis suggests that the characteristics and features of gossip lend itself to a process-oriented approach whereby the beginning and, particularly, end points of gossip are not always easily identified. Gossip about a subject or person can temporarily disappear only for it to resurface at some later stage. In addition, questions pertaining to the effects of gossip and ethical-based arguments depend on the nature of the relationships within the gossip triad (gossiper, listener/respondent, and target).