Análise conceitual da gestão do cuidado em enfermagem no âmbito hospitalar

Operational Definition of the Concept of Success in Peripheral Intravenous Catheterization in Hospitalized Children

The objective of this study was to operationally define the concept of success in peripheral intravenous catheterization in children considering the Walker and Avant model. This is a methodological study, carried out through the following steps: concept selection, the definition of the analysis objective, identification of possible uses of the concept, determination of critical or essential attributes, construction of a model and opposite case, and identification of antecedents and consequences. The study was carried out based on a search in international databases from January to March 2021. The sample consisted of 47 studies conducted in 17 countries between 2008 and 2021. Five attributes, 20 antecedents, 10 consequences, and an empirical reference of the studied concept were identified. Also, 2 cases, model and opposite, were elaborated, and an operational definition of the concept was developed. The Walker and Avant method enabled the operationalization of the concept of success of peripheral intravenous catheterization in children based on attributes, antecedents and consequents, and model and opposite cases.

Transformational nurse leadership attributes in German hospitals pursuing organization-wide change via Magnet® or Pathway® principles: results from a qualitative study

BACKGROUND

Budget constraints, staff shortages and high workloads pose challenges for German hospitals. Magnet® and Pathway® are concepts for implementing organization-wide change and redesigning work environments. There is limited research on the key elements that characterize nurse leaders driving the implementation of Magnet®/Pathway® principles outside the U.S. We explored the key attributes of nurse leaders driving organization-wide change through Magnet®/Pathway® principles in German hospitals.

METHODS

Using a qualitative study design, semi-structured interviews (n = 18) were conducted with nurse leaders, managers, and clinicians, in five German hospitals known as having started implementing Magnet® or Pathway® principles. The interviews were recorded and transcribed verbatim. Data were analyzed in Atlas.ti using content analysis. For the analysis, a category system was created using a deductive-inductive approach.

RESULTS

Five leadership attributes and eleven sub-attributes were identified as main themes and sub-themes: Visionary leaders who possess and communicate a strong vision and serve as role models to inspire change. Strategic leaders who focus on strategic planning and securing top management support. Supportive leaders who empower, emphasizing employee motivation, individualized support, and team collaboration. Stamina highlights courage, assertiveness, and resilience in the face of challenges. Finally, agility which addresses a leader's presence, accessibility, and rapid responsiveness, fostering adaptability.

CONCLUSIONS

The study demonstrates leadership attributes explicitly focusing on instigating and driving organization-wide change through Magnet®/Pathway® principles in five German hospitals. The findings suggest a need for comprehensive preparation and ongoing development of nurse leaders aimed at establishing and sustaining a positive hospital work environment.

The effect of Problem-Based Learning on Care Management skills: A quasi-experimental study

OBJECTIVE

to assess the preliminary effect of Problem-Based Learning on Care Management skills.

METHOD

a quasi-experimental pre- and post-test conducted with students attending the Bachelor's Degree in Nursing offered by an educational institution. The sample was comprised by 29 (Experimental Group) and 74 (Control Group) students. The Experimental Group solved four scenarios under the Problem-Based Learning method with the 7 steps proposed by McMaster University, in a Care Management program in distance mode. The self-reporting instrument assessed the pre- and post-test Care Management skills in both groups. Mean values were obtained and descriptive and inferential statistics were performed (Student's t, paired t, linear regression).

RESULTS

the Experimental Group obtained higher scores in analytical, action-related and global skills than the Control Group (p<0.05). No differences were recorded in interpersonal skills or in use of the information. The Control presented no significant differences before and after usual teaching, whereas differences were in fact reported in the Experimental Group (p<0.05).

CONCLUSION

despite the fact that there is little evidence on the development of Nursing Care Management skills, the current study shows that Problem-Based Learning is an effective and significant method in remote education.

Nursing care management concepts: scoping review

OBJECTIVES

to clarify the concepts of Nursing Care Management and Nursing Care Administration in the scientific literature, highlighting approximations and distances between the terms.

METHODS

scoping review as per Joanna Briggs Institute protocol and preferred reporting items for Systematic Reviews and Meta-analysis extension for Scoping Reviews (PRISMA-ScR). The searches were performed in LILACS, CINAHL, MEDLINE, and Scopus databases.

RESULTS

the qualitative analysis, through content analysis, counted 49 studies published between 2007 and 2020. Hospital care was the most evident level of care. It was identified that nursing care management aims at the macropolitical performance of nurses and mobilizes skills essentially strategic-cognitive, while Nursing Care Administration aims at the micropolitical performance of nurses, requiring essentially strategic-administrative skills.

FINAL CONSIDERATIONS

the study allowed us to propose the conceptualization of the terms and identify the approximations and distances between them.

COVID-19: Protocol and Checklist for Nursing Care Management at Urgent Care Units

BACKGROUND

The 24 h urgent care units (24 h UCU) in Brazil are the main pre-admission hospital process of the public healthcare system and constitute an intermediate modality between primary care and hospital care. These units also provide care in cases of less severity that are not considered urgent. This study aimed to create and validate the content of a graphic protocol and checklist for the nursing care management of patients with a suspicion or confirmation of infection by COVID-19 at urgent care units.

METHODS

A methodological study was carried out in three phases: construct of items and dimensions of the checklist; evaluation of the checklist by specialists for content validation; and construct and content validation of the graphic protocol.

RESULTS

The checklist was evaluated by nine specialists. Eight items received suggestions for changes. Items with a content validity index ≥0.83 were maintained. With regard to content validity, despite the satisfactory level of agreement, the specialists suggested some changes in the writing of eight items. The graphic protocol was evaluated by six specialists and had an overall content validity of 0.97.

CONCLUSION

The checklist with 44 items and three dimensions (Management, Biosafety and Care) and the protocol achieved a satisfactory standard of content validity for use at 24 h urgent care units. This protocol can contribute to the standardization and guidance of nursing actions in suspected and confirmed cases of COVID-19 at urgent care units, ensuring safe care based on scientific evidence.

Conceitos de gestão e gerência do cuidado de enfermagem: revisão de escopo

RESUMO Objetivos: esclarecer os conceitos de Gestão do Cuidado de Enfermagem e Gerência do Cuidado de Enfermagem na literatura científica, destacando aproximações e distanciamentos entre os termos. Métodos: revisão de escopo conforme protocolo do Joanna Briggs Institute e Itens de Relatórios Preferenciais para Revisões Sistemáticas e extensão de Meta-Análises para Revisões de Escopo (PRISMA-ScR). As buscas ocorreram nas bases LILACS, CINAHL, MEDLINE e Scopus. Resultados: a análise qualitativa, mediante a análise de conteúdo, contou com 49 estudos, publicados entre 2007 e 2020. A Atenção Hospitalar foi o nível de atenção mais evidenciado. Identificou-se que a Gestão do Cuidado de Enfermagem objetiva a atuação macropolítica do enfermeiro e mobiliza competências essencialmente estratégico-cognitivas, enquanto a Gerência do Cuidado de Enfermagem visa à atuação micropolítica do enfermeiro, requisitando competências essencialmente estratégico-administrativas. Considerações Finais: o estudo possibilitou propor a conceituação dos termos e identificar as aproximações e distanciamentos entre eles.

Management technology for implementing the Systematization of Nursing Care

OBJECTIVE

To describe the construction of a management technology aimed at implementing the Systematization of Nursing Care in nursing services.

METHOD

This is a methodological, qualitative and explanatory study, based on the normative and legal framework of COFEN Resolution 358/2009. It comprised the theoretical construction of instruments for practice anchored in the literature and expertise of a group of 40 nurses, between April 2020 and June 2021.

RESULTS

The technology is outlined from the dimensions of method, personnel and nursing instruments that support the Systematization of Nursing Care tripod. It consists of an explanatory model of an operational management matrix and a checklist-type instrument for follow-up/monitoring of Systematization of Nursing Care management in services.

CONCLUSION

Management technology is inserted as a solution to improve organizational performance, health care, clinical decision support, planning, administration, organization of services and professional practice, and create favorable conditions for applying the Process of Nursing at its fullest.

Moral distress and moral resilience of nurse managers

BACKGROUND

Moral distress is a phenomenon that can lead to an imbalance of the mind and body. There are many coping strategies to overcome the obstacles that lead the subject to this condition. Some coping strategies are capable of being achieved through the cultivation of moral resilience.

AIM

The aim is to identify the strategies of moral resilience in the nursing management of University Hospitals in Brazil.

RESEARCH DESIGN

The research design is the qualitative study with discursive textual analysis.

PARTICIPANTS AND RESEARCH CONTEXT

: 44 nurse managers and nurses in leadership positions participated in a total of 30 University Hospitals in Brazil. Data were collected online, using a questionnaire with open questions.

ETHICAL CONSIDERATIONS

The Ethics Committee approved the study. Participants received information about the research, agreed to respond to the questionnaire, and were guaranteed anonymity.

FINDINGS

Personal adaptive strategies (intrapersonal and interpersonal) and organizational collaborative strategies (intrinsic and transformational management) emerged from this process. The intrapersonal strategies involved elements of rationality, flexibility, rebalancing practices, moral courage, and detachment. The interpersonal strategies addressed support networks, team involvement, and dialog. Organizational strategies dealt with actions which reorient ethical infrastructure, ethical education, and psychological protection, as well as fostering dialogical relationships, empowerment, and cooperation.

CONCLUSION

From the perspective of social historical construction, it is understood that developing personal and organizational strategies is essential to cultivating moral resilience.

Tecnologia gerencial para implementação da Sistematização da Assistência de Enfermagem

RESUMO Objetivo: Descrever a construção de uma tecnologia gerencial voltada à implementação da Sistematização da Assistência de Enfermagem em serviços de enfermagem. Método: Estudo metodológico, qualitativo e explicativo, sustentado no referencial normativo e legal da Resolução COFEN nº 358/2009. Compreendeu a construção teórica de instrumentos para a prática ancorados na literatura e na expertise de um grupo de 40 enfermeiros, entre os meses de abril de 2020 e junho de 2021. Resultados: A tecnologia está delineada a partir das dimensões método, pessoal e instrumentos de enfermagem que sustentam o tripé da Sistematização da Assistência de Enfermagem. É constituída por um modelo explicativo de uma matriz de gestão operacional e de um instrumento do tipo checklist para o acompanhamento/monitoramento da gestão da Sistematização da Assistência de Enfermagem nos serviços. Conclusão A tecnologia gerencial se insere como uma solução para melhorar a performance organizacional, a atenção à saúde, o apoio às decisões clínicas, o planejamento, a administração, a organização dos serviços e a prática profissional, e criar condições favoráveis para a aplicação do Processo de Enfermagem em sua plenitude.

Gestão do cuidado de Enfermagem para a qualidade da assistência pré-natal na Atenção Primária à Saúde

Resumo Objetivo compreender o significado da gestão do cuidado de Enfermagem para a qualidade da assistência pré-natal na visão de enfermeiras da Atenção Primária à Saúde. Método pesquisa qualitativa desenvolvida com a Teoria Fundamentada nos Dados e o pensamento complexo de Edgar Morin. Realizaram-se observações participantes e entrevistas semiestruturadas individuais com 11 enfermeiras da atenção primária. Análise dos dados: codificação aberta, axial e seletiva/integração e organização pelo software NVIVO®. Resultados o fenômeno central “Promovendo a gestão do cuidado de Enfermagem na Atenção Primária à Saúde” evidenciou que a gestão do cuidado de Enfermagem realizada pelas enfermeiras contribui para promover a autonomia das gestantes, a qualidade dos cuidados, o protagonismo e o empoderamento maternos no processo de gestar, parir, nascer e amamentar, envolvendo a participação da família/rede de apoio nos cuidados. Considerações finais e implicações para a prática a gestão do cuidado realizada pelas enfermeiras busca acolher as singularidades das gestantes/famílias e promover o cuidado singular, multidimensional, contínuo, vigilante, sistematizado e integrado, valorizando a subjetividade e o protagonismo da mulher, pautado nos princípios da autonomia e empoderamento materno. Recomendam-se o dimensionamento de pessoal adequado, a realização das ações de saúde de forma integrada/em rede, a comunicação efetiva entre os diferentes níveis de atenção e a preparação intensificada para o parto fisiológico, o puerpério e a amamentação.

Simulated scenes: a pedagogical experiment to reflect about conflict management in nursing care

OBJECTIVE

To describe simulated scenes on conflict management in nursing care, created by university students; and to identify the skills and attitudes needed by the nursing student to manage conflicts in health care.

METHODS

This is a qualitative study conducted with 28 university nursing students from a public college located in the city of Boa Vista, Roraima. The strategy adopted for the production of data was the simulation of scenes of conflict. The data were analyzed according to Bardin's methodology.

RESULTS

Four conflict scenes were produced, involving nurses and nursing technicians, health managers, multiprofessional health teams, and patient care. In this context, 274 record units were identified regarding skills and attitudes for nurses to manage conflicts.

FINAL CONSIDERATIONS

The skills and attitudes essential for conflict management were: effective verbal communication, body language observation, knowing how to listen, negotiate, make decisions, be neutral, impartial, and how to lead democratically.

Protocol of nursing care in hospitalized dysphagic patients

PURPOSE

To investigate nursing care for patients hospitalized with oropharyngeal dysphagia.

METHOD

This is a descriptive study of a qualitative approach, developed during the year 2017, in a Public hospital in Rio de Janeiro that offers a nursing residency program. The sample consisted of 17 nursing residents who work in the care of dysphagic patients. Data collection was realized by applying the problem-based learning methodology and data were analyzed according to the content analysis technique.

RESULTS

The data analysis allowed for the identification of the main aspects of nursing care in the patient hospitalized with oropharyngeal dysphagia and the elaboration of a nursing care protocol for the patient, based on a discussion of thematic categories.

CONCLUSION

This study allowed for the identification of the relevant nursing care for the patient hospitalized with oropharyngeal dysphagia, which could provide assistance for nurses, thereby improving the quality of care and safety of the service provided for hospitalized patients.

Nurse as an integrator in healthcare management of children with chronic condition

OBJECTIVES

to understand the practice of the nurse in healthcare management of children with chronic condition in the hospital setting.

METHODS

analytical study of qualitative approach with theoretical and methodological reference of institutional ethnography. Developed in the pediatric unit of a university hospital, in a municipality in Northeastern Brazil. Data collections techniques were: participant observation, documentary analysis and semi-structured interview. Participants of the study totaled twenty professionals, including nurses, social workers, psychologists, pharmacists, nutritionists, physiotherapists, and doctors. For data analysis, it was used the Bardin's Content Analysis with interface of the Atlas.ti software.

RESULTS

categories of analysis were "Nurse as mediator of healthcare management"; "Nursing process as a mechanism of healthcare management".

FINAL

considerations: the nurse proved to be essential for healthcare management of the child with chronic condition, acting as mediator of the relationship between the doctor, the members of the health team, the user and their family.

CONTINUITY OF HOSPITAL DISCHARGE CARE FOR PRIMARY HEALTH CARE: SPANISH PRACTICE

ABSTRACT Objective: to understand discharge plan and the facilities and difficulties for continuity of care in Primary Health Care. Method: a qualitative and exploratory study carried out in Madrid, Barcelona, Murcia, Seville and Granada, with 29 hospital liaison nurses working in university hospitals, between 2016 and 2018. For data collection, an online questionnaire was used with open and closed questions about the profile of nurses; work context; hospital discharge plan; communication between hospital nurses and primary care. All were analyzed based on Thematic Analysis. Results: hospital liaison nurses from Spain draw up a discharge plan at least 48 hours in advance. They offer a Continuity of Care Report, guide patients, families and caregivers to the necessary care after hospital discharge, coordinate consultations and referrals and carry out home visits. Communication with primary care occurs through the computerized system and telephone. Monitoring takes place using indicators and statistical reports. In cases of readmission, nurses are requested and contacted by nurses in primary care. Communication with primary care is among the facilities. Lack of liaison nurses is among the difficulties. Conclusion: hospital liaison nurses from Spain carry out a discharge plan and communicate with primary care. When patients are hospitalized, they are called when there is a need for continuity of care for primary care.