Key Factors in the Implementation of the Internet of Things in the Hotel Sector

Key Factors in the Implementation of E-Proctoring in the Spanish University System

Between two possible practices when supervising a remote synchronous evaluation, during the COVID-19 pandemic, the majority of Spanish universities opted for the use of videoconferences with audio and active video, instead of implementing e-proctoring. Thus, in order to analyze the reasons for this non-implementation and take measures so that its use can be extended in the Spanish university system, this study focused on identifying the critical factors in the decision of Spanish universities to accept and implement e-proctoring as a method of remote supervision. For this, a causal study was carried out using the methodology of fuzzy cognitive maps, and the data obtained were processed through the FCMappers tool. This allowed a glimpse of the key role played by students in this non-implementation (who alleged the non-possibility of having the resources necessary for the use of e-proctoring and the violation of privacy that the use of this tool entailed) and highlighted the role of the “pressure or incentives from government” factor if these allegations are to be eliminated and if e-proctoring is to be implemented in Spanish universities.

Key Criteria in the Choice of IoT Platforms in Spanish Companies

The level of implementation of IoT technology in Spanish companies is not low for a novel technology, but there are concerns that hinder its level of implementation from being higher: initial costs, security, and privacy. These concerns could be solved with the choice of the appropriate IoT platform, but it must be taken into account that there are numerous criteria that participate in this decision that influence each other. This could give rise to criteria not being considered at first, even though they should be taken into account in this choice. Existing studies do not consider this. Thus, the objective of this study was to find out what are the key criteria to be taken into account by Spanish companies when choosing an IoT platform. The criteria were located through a literary review, and classified according to their level of importance in this decision through a causal study carried out with the methodology of fuzzy cognitive maps. The results achieved showed that there were key criteria beyond the criteria directly implied by the concerns, such as stability, scalability, flexibility, and interoperability, and these new criteria acquired the same or greater importance.

Motivational Factors in the Use of Videoconferences to Carry out Tutorials in Spanish Universities in the Post-Pandemic Period

Many of the tools used for virtual teaching during the pandemic had not been used previously, but they could continue to be used when traditional teaching returns. For this reason, this study focused on locating the key motivational factors for the possible continuation of the use of one of these tools, videoconferencing, to carry out tutorials in Spanish universities as a complement to face-to-face tutorials. For this, a literary review was conducted to obtain a list of motivational factors that may influence teachers to continuing using it, and a causal study was performed with university professors (through fuzzy cognitive maps) to identify the causal relationships among these factors and classify them by their relevance in making a decision. The most influential factors are intention, attitude and perceived compatibility with how tutorials are given, and the negative factors include quality management and trust.