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Singh A, Ranjan P, Agrawal R, Kaur T, Upadhyay AD, Nayer J, Chakrawarty B, Sarkar S, Joshi M, Kaur TP, Mohan A, Chakrawarty A, Kumar KR. Workplace Violence in Healthcare Settings: A Cross-Sectional Survey among Healthcare Workers of North India. Indian J Occup Environ Med 2023; 27:303-309. [PMID: 38390487 PMCID: PMC10880831 DOI: 10.4103/ijoem.ijoem_267_22] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 10/06/2022] [Revised: 02/25/2023] [Accepted: 02/28/2023] [Indexed: 02/24/2024] Open
Abstract
Background Workplace violence (WPV) is a significant problem in both developed and developing countries, especially among healthcare workers. It has widespread implications for their overall health and well-being. Objective The study was conducted to assess the problem of violence among doctors and other healthcare workers in healthcare settings. Material and Methods A cross-sectional survey was conducted using a validated questionnaire from August 21 to September 18, 2021, based on purposive and snowball-sampling techniques for data collection. Appropriate statistical methods were applied to study the association between sociodemographics and characteristics of violence. Results A total of 601 responses were analyzed. The results showed that approximately 75% of the participants experienced violence in some form at their workplace. These episodes lead to a significant impact on the physical and mental health of these workers. Around one-third of the participants felt uncomfortable reporting these incidents. Some of the most common risk factors and mitigation strategies were also reported by the participants. Conclusion The findings of this study can be used by the legislators, administrators, and policymakers to develop strategies that can help in mitigating these episodes of violence for the better functioning of the healthcare system.
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Affiliation(s)
- Amandeep Singh
- Department of Medicine, All India Institute of Medical Sciences, New Delhi, India
| | - Piyush Ranjan
- Department of Medicine, All India Institute of Medical Sciences, New Delhi, India
| | - Ramesh Agrawal
- Department of Medicine, Lady Hardinge Medical College, New Delhi, India
| | - Tanveer Kaur
- Department of Medicine, All India Institute of Medical Sciences, New Delhi, India
| | - Ashish D. Upadhyay
- Department of Biostatistics, All India Institute of Medical Sciences, New Delhi, India
| | - Jamshed Nayer
- Department of Emergency Medicine, All India Institute of Medical Sciences, New Delhi, India
| | | | - Siddharth Sarkar
- Department of Psychiatry and National Drug Dependence Treatment Centre, All India Institute of Medical Sciences, New Delhi, India
| | - Mohit Joshi
- Department of Surgical Disciplines, All India Institute of Medical Sciences, New Delhi, India
| | - Tarang P. Kaur
- Department of Obstetrics and Gynaecology, All India Institute of Medical Sciences, New Delhi, India
| | - Ajay Mohan
- Department of Surgery, All India Institute of Medical Sciences, New Delhi, India
| | - Avinash Chakrawarty
- Department of Geriatric Medicine, All India Institute of Medical Sciences, New Delhi, India
| | - K. Raju Kumar
- Department of Medicine, All India Institute of Medical Sciences, New Delhi, India
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Brunelli L, Scarpis E, Lo Presti T, Fiorillo F, Campanella F, Zuliani P, Farneti F, Croci E, Pellizzari B, Cocconi R, Arnoldo L. Health professionals who have worked in COVID-19 immunization centers suffer the effects of violence. Front Public Health 2023; 11:1264301. [PMID: 37799152 PMCID: PMC10548233 DOI: 10.3389/fpubh.2023.1264301] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 07/20/2023] [Accepted: 09/08/2023] [Indexed: 10/07/2023] Open
Abstract
Background The phenomenon violence against health professionals has received increasing attention in recent years because of its frequency and significant impact on victims' mental health and disruption of health services. Despite this attention, little is known about the incidence of workplace violence in the highly politicized immunization services. Therefore, we decided to examine the prevalence of workplace violence in the COVID-19 immunization campaign, the risk and protective factors, and the impact on victims' mental health. Methods Between March and April 2022, we conducted an anonymous online survey among health professionals working in COVID-19 vaccination centers in the Friuli-Venezia Giulia Region (Italy). We used the Questionnaire for Workplace Violence in Healthcare Settings and the Impact of Event Scale-Revised. Results Of the 200 participants, 93 (46.5%) reported being victims of an act of violence during the vaccination campaign, 60 of them verbally and 7 physically. In 35.5% of cases, the IES score indicated a possible post-traumatic stress reaction in the victim. Opinions on measures to prevent violence and support workers in the workplace differed according to the sex of the health professional, with women emphasizing the need for self-defense training and improvement of security arrangements (p < 0.001). Conclusion One-third of health professionals involved in the COVID-19 immunization campaign reported that their mental health was affected by workplace violence. Public health professionals dealing with politicized and debated issues such as immunization should receive more attention, as should the implementation of a more structured and multidisciplinary approach to the problem within healthcare organizations.
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Affiliation(s)
- Laura Brunelli
- Department of Medicine, University of Udine, Udine, Italy
- Clinical Risk, Quality and Accreditation Unit, Friuli Centrale Healthcare University Trust, Udine, Italy
| | - Enrico Scarpis
- Medical Directorate of Palmanova-Latisana Hospital, Friuli Centrale Healthcare University Trust, Udine, Italy
| | | | - Francesca Fiorillo
- Regional Transplant Centre, Friuli Centrale Healthcare University Trust, Udine, Italy
| | - Fabio Campanella
- Neurosurgery Unit, Friuli Centrale Healthcare University Trust, Udine, Italy
| | - Paola Zuliani
- Clinical Risk, Quality and Accreditation Unit, Friuli Centrale Healthcare University Trust, Udine, Italy
| | - Federico Farneti
- Clinical Risk, Quality and Accreditation Unit, Friuli Centrale Healthcare University Trust, Udine, Italy
| | - Eleonora Croci
- Department of Prevention, Giuliano Isontina Healthcare University Trust, Trieste, Italy
| | - Barbara Pellizzari
- Department of Prevention, Friuli Occidentale Healthcare Trust, Pordenone, Italy
| | - Roberto Cocconi
- Clinical Risk, Quality and Accreditation Unit, Friuli Centrale Healthcare University Trust, Udine, Italy
| | - Luca Arnoldo
- Department of Medicine, University of Udine, Udine, Italy
- Clinical Risk, Quality and Accreditation Unit, Friuli Centrale Healthcare University Trust, Udine, Italy
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Yosep I, Mardhiyah A, Hendrawati H, Hendrawati S. Interventions for Reducing Negative Impacts of Workplace Violence Among Health Workers: A Scoping Review. J Multidiscip Healthc 2023; 16:1409-1421. [PMID: 37251104 PMCID: PMC10216865 DOI: 10.2147/jmdh.s412754] [Citation(s) in RCA: 1] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [Key Words] [Grants] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/30/2023] [Accepted: 05/18/2023] [Indexed: 05/31/2023] Open
Abstract
Workplace violence on health workers in the workplace causes physical and psychological problems. Negative impacts on victims of workplace violence such as physical problems, anxiety, depression, stress, and risk of death or risk of suicide. This problem needs to be addressed immediately so as not to impact post-traumatic stress disorder and reduce the work performance of health workers. The purpose of this study is to explore interventions to reduce the negative impact of workplace violence on health workers. This study used scoping review design with a descriptive approach to data analysis. The CINAHL, PubMed, and Scopus databases were used in this investigation. This study used PCC's framework (Population, Content, Context). The keywords are workplace violence, healthcare personnel, interventions, and programs were used by the authors. Search strategy used PRISMA Extension for Scoping Reviews. The sample are health workers, original research used a randomized control trial or quasi-experiment design, and the publication time had to be within the previous ten years (2014-2023). The JBI assessment was used to assess the quality of the article. We found 11 articles who discuss about interventions to reduce negative effects of workplace violence among health workers. This study shows that there is a decrease in psychological problems in victims of workplace violence such as anxiety, depression, and incidents of workplace violence. The range of sample in this study are 30-440 respondents. The authors discovered three different types of interventions: training programs, cognitive behavior therapy, and workplace violence programs. Interventions must focus on both the physical and psychological needs of the victims of workplace violence, psychiatric nurses and psychologists carried out interventions in a thorough manner. Interventions carried out by psychiatric nurses and psychologists can reduce the negative impact of workplace violence on health workers such as anxiety, depression and other psychological problems.
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Affiliation(s)
- Iyus Yosep
- Department of Mental Health, Faculty of Nursing, Universitas Padjadjaran, Sumedang, Jawa Barat, Indonesia
| | - Ai Mardhiyah
- Department of Pediatric Nursing, Faculty of Nursing, Universitas Padjadjaran, Sumedang, Jawa Barat, Indonesia
| | - Hendrawati Hendrawati
- Department of Mental Health, Faculty of Nursing, Universitas Padjadjaran, Sumedang, Jawa Barat, Indonesia
| | - Sri Hendrawati
- Department of Pediatric Nursing, Faculty of Nursing, Universitas Padjadjaran, Sumedang, Jawa Barat, Indonesia
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Debnath A, Alam M, Goyal M, Khokhar A, Lukhmana S. The Prevalence of Violence Against Resident Doctors and Its Subsequent Effects on Patient Management in a Tertiary Care Hospital in Delhi, India. Cureus 2023; 15:e39116. [PMID: 37332416 PMCID: PMC10272938 DOI: 10.7759/cureus.39116] [Citation(s) in RCA: 1] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Accepted: 05/16/2023] [Indexed: 06/20/2023] Open
Abstract
Introduction Workplace violence (WPV) is a significant problem for healthcare professionals across the world, regardless of whether they work in developed or developing countries. Studies have shown that in India, up to 75% of doctors have experienced some form of violence in the workplace. The purpose of the present study was to examine the extent of violence against doctors and its impact on patient management. Methodology This cross-sectional study was conducted in a tertiary care hospital in New Delhi in June 2022. A total of 326 resident doctors from six departments were selected using stratified random sampling. Data were collected using a semi-structured interview schedule and a pre-validated questionnaire. Statistical analysis was done using Stata 17, and ethical clearance was obtained from the Institute Ethical Committee. Result Workplace violence was prevalent among healthcare professionals, with 80.4% (95% confidence interval (CI): 75.6%-84.5%) experiencing verbal abuse and 21.7% (95% CI: 17.4%-84.5%) experiencing physical violence. Perceived delays in treatment and patient deaths were the most common causes of violence. Most participants were hesitant to report WPV due to time-consuming reporting processes and a lack of organisational support. WPV had a negative impact on doctors' mental and personal well-being, with 73.3% reporting its negative impact. WPV has led to a decrease in the provision of surgical and medical interventions. Conclusion The study findings suggest that a significant proportion of doctors in a tertiary care hospital in Delhi encounter some form of workplace violence. Despite the high incidence of WPV, reporting of these events remains low due to inadequate support and deficient reporting procedures within healthcare organisations. The negative impact of WPV is not limited to the physicians' psycho-social well-being but extends to their approach to patient care as well. Therefore, taking appropriate actions to prevent WPV is crucial for ensuring the safety and well-being of healthcare professionals and improving patient outcomes.
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Affiliation(s)
- Aninda Debnath
- Community Medicine, Vardhman Mahavir Medical College and Safdarjung Hospital, Delhi, IND
| | - Md Alam
- Community Medicine, Vardhman Mahavir Medical College and Safdarjung Hospital, Delhi, IND
| | - Mohit Goyal
- Community Medicine, Vardhman Mahavir Medical College and Safdarjung Hospital, Delhi, IND
| | - Anita Khokhar
- Community Medicine, Vardhman Mahavir Medical College and Safdarjung Hospital, Delhi, IND
| | - Shveta Lukhmana
- Community Medicine, Vardhman Mahavir Medical College and Safdarjung Hospital, Delhi, IND
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