Managing healthcare supply chain through artificial intelligence (AI): A study of critical success factors

Healthcare is one of the most critical sectors due to its importance in handling public health. With the outbreak of various diseases, more recently during Covid-19, this sector has gained further attention. The pandemic has exposed vulnerabilities in the healthcare supply chain (HSC). Recent advancements like the adoption of various advanced technologies viz. AI and Industry 4.0 in the healthcare supply chain are turning out to be game-changers. This study focuses on identifying critical success factors (CSFs) for AI adoption in HSC in the emerging economy context. Rough SWARA is used for ranking CSFs of AI adoption in HSC. Results indicate that technological (TEC) factors are the most influential factor that impacts the adoption of AI in HSC in the context of emerging economies, followed by institutional or environmental (INT), human (HUM), and organizational (ORG) dimensions.

Location of organ procurement and distribution organisation decisions and their impact on kidney allocations: a developing country perspective

Managing organ transplant networks is a complex task. It intertwines between locating the organ procurement and distribution organization (OPDO) (long-term decision) and allocating organs to the suitable destination (short-term decision). The literature lacks deliberation on the effect of those long-term decisions on short-term ones under the influence of clinical and non-clinical factors. This paper addresses this gap using a k-sum model for locational choice, and a discrete simulation approach for the allocation procedure for a real-life case study from a developing economy perspective. The study explores the trade-off between efficiency (distance-centric models) and equity (the result of time-centric allocation models). Our analysis of the efficiency of locational models and equity of the allocation policies reveal strong inter-dependence of both these decisions, a significant finding of this research. These findings offer an integrated model for high-level decision-makers, which can be used during the locational planning stage and provide input to design standard operating procedures for transplantation schemes.

Antecedents of agriculture supply chain performance during COVID-19: an emerging economy perspective

COVID-19 led to several complications like labor shortage, inadequate availability of supply chain facilities, price fluctuation, panic behavior, and uncertainty. Despite the challenges, the farmers and stakeholders adopted different strategies for sustaining the agricultural supply chain performance. Hence, the study proposes to explore the antecedents that led to the ASC performance and their linkages. The study combines literature review and qualitative methods to understand and recognize antecedents that impact ASC performance in developing countries. The conceptual model is built with the underpinning theory (the theory of commitment and organization). A quantitative survey follows the study to validate the theoretical model empirically using covariance-based structure equation modeling (AMOS). The ASC performance in the earlier phase of COVID-19 was disrupted. With time, ASC performance was managed by linking different antecedents. The findings reveal the application and linkage of organization theory and theory of commitment which led to ASC performance. The study finds a unique contribution among academia and practitioners by paving directions to manage the uncertainty during COVID-19 and any such risk triggers in the future. The study offers essential insights for practitioners and policymakers to develop a road map for ASC during the calamities.

Managing the retail operations in the COVID-19 pandemic: Evidence from Morocco

Novel coronavirus disease (COVID-19) and resulting lockdowns have contributed to major retail operational disturbances around the globe, forcing retail organizations to manage their operations effectively. The impact can be measured as a black swan event (BSE). Therefore, to understand its impact on retail operations and enhance operational performance, the study attempts to evaluate retail operations and develop a decision-making model for disruptive events in Morocco. The study develops a three-phase evaluation approach. The approach involves fuzzy logic (to measure the current performance of retail operations), graph theory (to develop an exit strategy for retail operations based on different scenarios), and ANN and random forest-based prediction model with K-cross validation (to predict customer retention for retail operations). This methodology is preferred to develop a unique decision-making model for BSE. From the analysis, the current retail performance index has been computed as "Average" level and the graph-theoretic approach highlighted the critical attributes of retail operations. Further, the study identified triggering attributes for customer retention using machine learning-based prediction models (MLBPM) and develops a contactless payment system for customers' safety and hygiene. The framework can be used on a periodic basis to help retail managers to improve their operational performance level for disruptive events.

Translating the environmental orientation of firms into sustainable outcomes: the role of sustainable dynamic capability

Emerging social and environmental demands drive organisations to seek management capabilities to reach sustainability outcomes. Despite relative efforts, there is still a need for works that empirically address the main antecedents and outcomes of sustainable dynamic capabilities (SDC). Focusing on the case of Brazil, we examine the mediating effect of SDC between environmental orientation and firm performance related to green innovation, green competitive advantage and environmental adaptability and find that SDC significantly mediates the effect of environmental orientation on green innovation. However, mediation between environmental orientation and green competitive advantage only obtains partial support. SDC and environmental adaptability do not present significative correlation, opening new discussions about adaptability as a direct consequence of SDC. These results contribute to the design of green innovation and green competitive advantage strategies as positive drivers of sustainability outcomes.

Dynamic collaborative optimization for disaster relief supply chains under information ambiguity

Large-scale disasters occur worldwide, with a continuing surge in the frequency and severity of disruptive events. Researchers have developed several optimization models to address the critical challenges of disaster relief supply chains (e.g., emergency material reserving and scheduling inefficiencies). However, most developed algorithms are proven to have low fault tolerance, which makes it difficult for disaster relief supply chain managers to obtain optimal solutions and meet the emergency distribution requirements within a limited time frame. Considering the uncertainty and ambiguity of disaster relief information and using Interval Type-2 Fuzzy Set (IT2TFS), this paper presents a collaborative optimization model based on an integrative emergency material supplier evaluation framework. The optimal emergency material suppliers are first selected using a multi-attribute group decision-making ranking method. Multi-objective fuzzy optimization is then run in three emergency phases: early -, mid-, and late-disaster relief stages. Focusing on a massive flash flood disaster event in Yunnan Province as a case study, a comprehensive numerical analysis tests and validates the developed model. The results revealed that the proposed optimization method can optimize emergency material planning while ensuring that reserve material safety inventory is always maintained at a reasonable level. The presented method suggests a fuzzy interval to prevent emergency materials' safety inventory shortage and minimize continuous life/property losses in disaster-affected areas.

Reconfiguration of food grain supply network amidst COVID-19 outbreak: an emerging economy perspective

The procurement of food grains from farmers is one of the biggest challenges under the COVID-19 outbreak due to country-wise lockdowns. The present study aims to reconfigure the existing food grain supply chain network. The study advances the extant literature by proposing a novel mathematical model that considers the government guidelines issued to procure food grains from farmers under the COVID-19 situation. The model includes personal distancing, a key parameter relevant in the COVID-19 crisis, and has remained unaddressed in the existing literature. The proposed model is tested in India. The effect of different parameters like personal distancing cost, carbon emission cost, fixed cost, and transportation cost is also investigated under a given set of procurement centers. Finally, the procurement schedule for each procurement center is generated, which is especially useful for managing its activities and is also helpful to farmers to streamline the process. Results indicate that the proposed model is highly effective under pandemic emergencies like the current COVID-19 crisis. Policymakers and the government will find this model helpful in drafting relevant policies regarding food grain procurement under emergencies such as the COVID-19 outbreak. The distribution segment of the supply chain network is not part of the present research work. In future studies, this part could be then added to the whole of the procurement process, and both procurement and distribution can be assessed together again.