Human factors for a sustainable future

Quintessential Solutions to Existential Problems: How Human Factors and Ergonomics Can and Should Address the Imminent Challenges of Our Times

OBJECTIVE

To examine and evaluate ways in which an understanding of the quintessential element of Human Factors/Ergonomics can address the spectrum of existential threats that confront contemporary civilization.

BACKGROUND

HF/E is dedicated to improving quality of life. Paradoxically, many processes which sustain contemporary civilization act to reduce that overall quality. Some technological developments themselves now even present existential threats to the fragile skein of civilization itself. Many disciplines address these diverse threats, and each may be advised and facilitated by HF/E knowledge and methods. It is a moral imperative of our science to contribute what we can to proposed resolutions.

METHOD

A primary conduit, by the established strengths of HF/E can contribute to potential solutions is identified. The present work advocates for specific, practical interventions using a direct-perception mediated, panopticon principle, that derives from the corpus of our science.

RESULT

Limitations upon a general, social understanding of imminent global concerns, which are largely ignorable when not actually present, are brought to immediate consciousness via an HF/E principle emphasizing the direct-perception of threat. It is argued that this, and allied HF/E insights can generate practical steps toward problem resolution at both macroscopic and localized levels of implementation.

APPLICATIONS

The primary, practical application of the proposed panopticon principle is to use our science to save global civilization. It is postulated that this represents useful employment of the knowledge we have adduced and accumulated across our discipline's existence.

State of science: refitting the human to nature

Environmental institutions are realising that the human-nature relationship is a tangible target for a sustainable future. Societal change of that relationship is a challenge involving modifications to both systems and human behaviours. We argue that as Human Factors and Ergonomics (HFE) focusses on relationships, interfaces and systems it is well placed to contribute. After introducing the state of HFE and nature connectedness science an analysis of areas of HFE and human-nature connectedness themes is used to consider current work and future opportunities. We conclude that despite decades-old calls to action, HFE is embedded in a dated paradigm and has had little positive contribution to the human-nature relationship. However, HFE is well placed to create sustainable communities, designed to create a new relationship with nature. To do this, HFE needs to recognise that it should move on from solely fitting the task to the human, to refitting the human to nature.Practitioner Summary: A more sustainable human-nature relationship can be achieved through applying HFE approaches. HFE expertise in human characteristics, systems, people and technology can be applied at differing scales with various social-economic and technical factors to address key themes in our failing relationship with nature.Abbreviations: HFE: Human Factors and Ergonomics; IPBES: Intergovernmental Science-Policy Platform on Biodiversity and Ecosystem Services; STAMP: System-Theoretic Accident Model and Processes; CWA: Cognitive Work Analysis; NET-HARMS: NETworked Hazard Analysis and Risk Management System; NbS: Nature-based System.

Application of the sustainable system-of-systems approach and econometric analysis to address China's decarbonisation problem

The Sustainable system-of-systems (SSoS) approach, complemented with econometric analysis was used to address China's decarbonisation problem, i.e. selecting fossil fuel consumption sources to be reduced in various regions to meet CO2 reduction targets with minimal effect on population and economic growth. In the SSoS, the micro-level system is represented by residents' health expenditure, the meso-level system by industry's CO2 emissions intensity, and the macro-level system by the government's achievement of economic growth. Regional panel data from 2009 to 2019 were used in an econometric analysis conducted using structural equation modelling. The results show that health expenditure was affected by CO2 emissions from the consumption of raw coal and natural gas. To support economic growth, the government should reduce raw coal consumption. For CO2 emissions reduction, industry in the eastern region should reduce raw coal consumption. The key advantage is SSoS with econometrics offers a way to reach a common goal among stakeholders.Practitioner summary: This research shows that the use of the SSoS approach, complemented with an econometric analysis of key social, economic, and natural capital data, can address a complex decarbonisation problem facing a nation (China, in the present case) while considering the goals of all stakeholders (the government, industrial communities, and residential communities).Abbreviations: CEADs: Carbon Emissions Accounts and Datasets for Emerging Countries; CEIC: CEIC Global Database; GRPS: World Economic Forum's Global Risks Perception Survey; HFE: human factors/ergonomics; ML-SEM: maximum likelihood estimation method; NDRC: National Development and Reform Commission of China; SEM: structural equation modelling; SSoS: Sustainable system-of-systems; TBL: triple bottom line.

A retrospective analysis of the evolution of ergonomics for environmental sustainability (2011-2021)

Ergonomics for environmental sustainability has been rapidly gaining attention in the scientific community. So far, a large part of the literature has focussed on specific dimensions of ergonomics for environmental sustainability, such as green designs, green buildings, environmental education, and sustainability frameworks. However, there is a necessity for an integrated study that presents the summary of published literature supported by detailed bibliometric characteristics. To address this gap, this study examined 418 articles on ergonomics for environmental sustainability and analysed them through bibliometric and network analysis. Major findings reveal the publication trends in ergonomics for environmental sustainability starting from 2011 to the present, the most productive and influential authors, and the most influential articles. This study also identifies the co-citation structure, bibliographical couplings and keyword co-occurrences among these articles. Findings from this study also provide a summary of the current research and present a robust roadmap for future directions in ergonomics for environmental sustainability.Practitioner summary: This paper presents a bibliometric and network analysis of the academic literature in the domain of ergonomics for environmental sustainability. The study provides comprehensive insights into the relevant literature and identifies global research foci and future scopes. This study can guide practitioners in identifying the specific aspects of ergonomics for environmental sustainability to reduce global environmental impacts.

Contribution of ergonomics and human factors to sustainable development: a systematic literature review

Although a significant amount of research has already been published, the field of ergonomics/human factors and sustainability (E/HF-S) has not yet been systematically profiled based on recent studies. Conducting a systematic review of the literature, this article aims: (i) to identify the main emergent research themes in this subject area and (ii) to provide future directions for applied research and practice on E/HF-S. Six emergent research themes were identified in this literature allowing for a proposal to synthesise the main concepts related to E/HF-S. However, it was noted that there are still relatively few empirical papers which assess the models being developed or that apply E/HF principles to sustainability challenges. Thus, this paper identifies the opportunities for practical application related to E/HF-S. The last part of the paper explores the E/HF-S opportunities using an external framework; the United Nations' sustainable development goals.Practitioner summary: The field of ergonomics/human factors and sustainability (E/HF-S) has not yet been organised by recent studies. Conducting a systematic review of the literature, this article identifies the main emergent research themes in this subject area, and it provides future direction for applied research and practice on E/HF-S.Abbreviations: ACE: activity-centred ergonomics; E/HF: ergonomics/human factors; E/HFS: ergonomics/human factors and sustainability; IEA: International Ergonomics Association; PRISMA: Preferred Reporting Items for Systematic Reviews and Meta-Analyses; SDG: Sustainable Development Goal.

Ergonomics management model based on good practices of large industrial companies: Structured elements through the fuzzy set theory

BACKGROUND

Most organizations perceive the concept of ergonomic actions as a local tool used to improve workplace issues. Ergonomics however is not included in global management systems. The paradigm of ergonomics action in large organizations proposed by this study is that of management systems whose primary objective is the pressing need for continuous performance improvement, acquisition of excellence, and integration into all aspects of the business.

OBJECTIVE

The general objective of this work is to draw a frame presenting a model of ergonomics management based on good practices in managing this discipline in large industrial companies.

METHOD

In this study, we describe a strategy based on the fuzzy set theory to aggregate a group of good practices expressed by experienced ergonomists attached to large industrial companies for handling the lack of ergonomics in an organization.

RESULTS

A set of good practices was compiled as a basis for application in ergonomics in large companies.

CONCLUSION

This study shows that ergonomics should not be considered an isolated phenomenon but in a strategic, proactive, integrated, and perennial way as one of the management subjects.

Past, present, and future of E/HF for sustainability: A perspective from the HFSD Technical Committee

BACKGROUND: Sustainability is a highly important theme worldwide and currently is being tackled by almost all disciplines. Indeed, the future of humanity is dependent on the actions taken now and in the immediate future. The Ergonomics and Human Factors (E/HF) community has not been indifferent to this issue, and one of the concrete actions adopted by the International Ergonomics Association (IEA) was the establishment of the “Human Factors for Sustainable Development” (HFSD) Technical Committee. OBJECTIVE: To identify future paths of action, this paper recognizes the trajectory of the HFSD Technical Committee, summarizes the contributions presented at IEA2021, the International Congress on Ergonomics held virtually in Vancouver in 2021, and reflects on key aspects that should be boosted by the Technical Committee. METHODS: This is a qualitative interpretative study that reflects on the contributions of members of the HFSD community working on E/HF for sustainability. RESULTS: Central topics and opportunities in E/HF and sustainability include complexity of systems, behaviors, and work; energy use and consumption; co-design, interconnectivity, territories, and the relationships with stakeholders. CONCLUSION: Although the contributions have been growing, there is still a lot of work needed, both theoretically and practically. Themes to be discussed include the concepts of sustainability and work. Considering the centrality of human beings (i.e., decision making for achieving the different dimensions of sustainability), the authors identify a set of values as core principles for leading the discussion.

Collaboration Between Humans and Robots in Organizations: A Macroergonomic, Emotional, and Spiritual Approach

The new managerial challenges are related to finding solutions for complex problems, inside some more and more complex management systems, in a continuously changing organizational context. Competitivity and progress imply a continuous positive change and the need to accept, respond, and adapt to the organization’s internal and external environments changes. This brief research report aims to point out the organizational ergonomics’ contribution to employees’ wellbeing through a systemic, emotional, and spiritual approach to man’s interaction with technology, systems, and organizational environment. The research methods used were the multidisciplinary bibliographic study and the interview. Three semi-structured interviews were taken to explore today’s challenges and new 4.0 technologies’ impact, especially robots, on the company and on employees’ wellbeing and spiritual fulfillment. The novelty comes from the analysis of new technologies’ impact on the human factor from the spiritual point of view. Our main results have to do with the shaping of a model for human capital’s valorization and with suggesting a list for monitoring human capital valorization in the company. This article’s main conclusion shows that the organizations’ management must be prepared to manage future challenges by improving the employee’s abilities, adaptability to change, and collaboration with robots.

Exploring the Relationship between Abusive Management, Self-Efficacy and Organizational Performance in the Context of Human–Machine Interaction Technology and Artificial Intelligence with the Effect of Ergonomics

(1) Background: Our study aims to explore the impact of abusive management and self-efficacy on corporate performance in the context of artificial intelligence-based human–machine interaction technology in enterprise performance evaluation. (2) Methods: Surveys were distributed to 578 participants in selected international companies in Turkey, Taiwan, Japan, and China. To reduce uncertainty and errors, the surveys were rigorously evaluated and did not show a normal distribution, as it was determined that 85 participants did not consciously fill out the questionnaires, and the questionnaires from the remaining 493 participants were used. By using the evaluation model of employee satisfaction based on a back propagation (BP) neural network, we explored the manifestation and impact of abusive management and self-efficacy. Using the listed real estate businesses as an example, we proposed a deep learning BP neural network-based employee job satisfaction evaluation model and a human–machine technology-based employee performance evaluation system under situational perception, according to the design requirements of human–machine interaction. (3) Results: The results show that the human–machine interface can log in according to the correct verbal instructions of the employees. In terms of age and education level variables, employees’ perceptions of leaders’ abusive management and self-efficacy are significantly different from their job performances, respectively (p < 0.01). (4) Conclusions: artificial intelligence (AI)-based human–machine interaction technology, malicious management, and self-efficacy directly affect enterprise performance and employee satisfaction.

Principles of Sustainable Agriculture: Defining Standardized Reference Points

No question remains regarding our need to change toward sustainable agriculture. When ranking the industries that have more prevalent environmental impacts, agriculture holds a considerable share of responsibility. However, as sustainability is an ambiguous concept surrounded by controversy and debate, rather than attempt to describe its meaning through a single universal definition, we instead stressed the need to delineate a set of fundamental principles. With the goal of putting the sustainable-agriculture concept into practice, an inductive qualitative content analysis was employed based on multivariate methods on hundreds of different definitions, theories, notions and sustainability indicators gathered through a deep-structured literature review. Through this novel approach, we were able to identify four fundamental principles for sustainable agriculture (integrated management, dynamic balance, regenerative design, and social development), and concluded that in order to shift our current agricultural systems into more efficient and sustainable ones, we need to start making better use of natural and human resources. This work provides guidelines for reference that can be used by anyone whenever they make a decision regarding sustainable agriculture or apply a methodology to assess a particular behavior, process or situation.

State of science: the future of work - ergonomics and human factors contributions to the field

This article is concerned with scholarly ergonomics and human factors (E/HF) contributions to date to the field of research inquiry known as the 'future of work'. The review considers E/HF perspectives on how the nature of work is changing and what this means for the practice of E/HF and for human performance and wellbeing at work. This field of research has attracted much attention from scholars from various disciplines as flexible working arrangements and casualised employment, in particular, have come under the microscope during the COVID-19 pandemic. The article begins by setting out the future of work field, focussing on the mega trends and future of work forces that are most relevant to the discipline. Next, E/HF contributions to this field are identified and discussed. Surprisingly, given the E/HF tradition as a system discipline fundamentally concerned with the study of human work, and as a contributor to transdisciplinary research related to the design of work systems, a search of the scholarly literature found few contributions outside of the automation systems field that addressed the future of work and E/HF directly. A research agenda is presented to address gaps in current knowledge in a number of key future of work domains. Practitioner's Summary: We reflect on E/HF contributions to the 'future of work' field and how the practice of E/HF needs to consider the changing nature of work. We outline future of work concerns and suggest research areas for further E/HF attention towards the design of decent and sustainable work for all. Abbreviations: E/HF: ergonomics and human factors; ILO: International Labour Organisation; COVID-19.

Defining the meaning of "sustainable work" from activity-centered ergonomics and psychodynamics of Work's perspectives

INTRODUCTION

Work-related issues are already part of the theoretical framework and the historical rationale that underpin corporate sustainability. However, the relationship between work and sustainability is still little known in company practices. Based on the concepts of activity-centered ergonomics (ACE) and psychodynamics of work (PDW), this paper investigates the meaning of "sustainable work" in Brazilian companies. Thus, two research questions guided this study: How the concept of "sustainable work" can be defined in the perception of companies based on the perspective of ACE and PDW? How the concepts provided by these approaches can help companies in developing practices towards sustainable work?

METHOD

Case studies conducted in ten Brazilian companies engaged in corporate sustainability practices involving document analysis, interviews, and content analysis.

RESULTS

Companies recognize the importance of human action in organizational processes, by considering people as the cornerstone for ensuring corporate sustainability, and seeking to build a work with meaning and significance. However, i) Improvement actions are usually mitigatory or compensatory, acting on the effects while the root causes remain untouched; ii) Sustainability initiatives focus on individual issues, in most cases on the leader (individual), narrowing its scope and neglecting broader, important topics such as work organization and work content; iii) Both work overload and work for sustainability agenda are usually disregarded; iv) A comprehensive view of health should not be limited to the workplace.

CONCLUSIONS

According to companies' perceptions, sustainable work includes but is not limited to integrating work to corporate sustainability guidelines, respecting labor laws and human rights, developing synergy between areas/departments towards sustainability, providing possibilities for constructing health in its multidimensionality with the worker as protagonist, and creating work that is meaningful, pleasurable and leads to happiness and recognition. ACE and PDW offer valuable concepts to support companies in bridging the gap between their corporate sustainability vision and practices, i.e., transforming guidelines into actions towards sustainable work. In this sense, sustainable work is believed to be that which improves the organization's performance and promotes professional development as well as workers' health broadly and positively (not limited to the absence of illness, but in the sense of building health) and well-being. Thus, it fosters respect for and the development of intelligence and creativity (as opposed to alienating work) by performing work that has meaning and significance, understanding the profound importance of physical, cognitive and organizational issues, and above all, the importance of work to the development of culture (Bolis et al., 2014).

A structural framework for sustainable processes in ergonomics

Considering today's globalised world, new concepts that assist ergonomics are needed to provide human well-being. Accordingly, the sustainability concept is used in this study to satisfy the needs of stakeholders, put environmentally-friendly and cost-effective interventions into practice and provide ergonomically well-designed and easily managed processes that are more flexible, adaptable and human-sensitive. To achieve this, a practical and easily adaptable framework, which integrates ergonomics and sustainability by presenting the relations between fundamental elements of ergonomics and sustainability dimensions (SDs), is proposed. Within this base framework, ergonomic indicators (EIs) and sub-dimensions proposed for the classification of EIs are structured for ergonomics under a sustainability point-of-view. The sub-dimensions proposed in this study, which have direct or indirect relations to humans, are 'Loss', 'Investment', 'Conditions', 'Contribution', 'Self-Development', and 'Satisfaction'. This structural framework, which can be easily used by ergonomists or managers, ensures a good starting point for providing sustainable processes in ergonomics. Practitioner summary: This study proposes a structural framework to present the relations between ergonomics and sustainability. In the context of ergonomics, fundamental elements of ergonomics are chosen, while three dimensions of sustainability and proposed sub-dimensions are used in the context of sustainability. The adapted ergonomic indicators are also classified within these sub-dimensions.Abbreviations: SDs: sustainability dimensions; SIs: sustainability indicators; EIs: ergonomic indicators.

Managing Human Factors to Reduce Organisational Risk in Industry

Human factors are intrinsically involved at virtually any level of most industrial/business activities, and may be responsible for several accidents and incidents, if not correctly identified and managed. Focusing on the significance of human behaviour in industry, this article proposes a multi-criteria decision-making (MCDM)-based approach to support organizational risk assessment in industrial environments. The decision-making trial and evaluation laboratory (DEMATEL) method is proposed as a mathematical framework to evaluate mutual relationships within a set of human factors involved in industrial processes, with the aim of highlighting priorities of intervention. A case study related to a manufacturing process of a real-world winery is presented, and the proposed approach is applied to rank human factors resulting from a previous organisational risk evaluation from which suitable inference engines may be developed to better support risk management.

Behavioural modification framework to address wastage in household electricity consumption

Household electricity wastage poses a sustainability issue. Ergonomic interventions that prevent wastage through technological innovations are expensive and complex, making consumers unwilling to adopt them. The study aimed to investigate the motivations and impediments in avoiding electricity wastage. Thirteen Repertory Grid interviews were conducted on household electricity users relating to the behaviour of those living with them. The key motivational themes found were altruistic and egoistic reasons while the impediments were perceived behavioural control, hedonism and self-efficacy. Based on the research findings, a behavioural modification framework was developed to encourage consumers to adopt a higher level of responsible electricity practice through the following suggested interventions - (1) reframing sustainability from 'future-for-others' to 'present-for-us', (2) clarifying responsible consumption and (3) performance feedback. The research identified the key motivations and impediments of being a responsible household electricity user and provided a framework to encourage a higher responsibility level. Practitioner Summary: Household electricity wastage poses sustainability issue: excess CO₂ & high costs. We developed a mindset changing behavioural modification framework. We investigated HFE issues: motivations & impediments of avoiding the wastage, i.e. altruistic, egoistic, behavioural control, hedonism & self-efficacy. The framework provides governments insights into strategies to address the wastage.

State of Science: ergonomics and global issues

In his 1993 IEA keynote address, Neville Moray urged the ergonomics discipline to face up to the global problems facing humanity and consider how ergonomics might help find some of the solutions. In this State of Science article we critically evaluate what the ergonomics discipline has achieved in the last two and a half decades to help create a secure future for humanity. Moray's challenges for ergonomics included deriving a value structure that moves us beyond a Westernised view of worker-organisation-technology fit, taking a multidisciplinary approach which engages with other social and biological sciences, considering the gross cross-cultural factors that determine how different societies function, paying more attention to mindful consumption, and embracing the complexity of our interconnected world. This article takes a socio-historical approach by considering the factors that influence what has been achieved since Moray's keynote address. We conclude with our own set of predictions for the future and priorities for addressing the challenges that we are likely to face. Practitioner Summary: We critically reflect on what has been achieved by the ergonomics profession in addressing the global challenges raised by Moray's 1993 keynote address to the International Ergonomics Association. Apart from healthcare, the response has largely been weak and disorganised. We make suggestions for priority research and practice that is required to facilitate a sustainable future for humanity.

A simplified thermoregulation model of the human body in warm conditions

Thermoregulation models of the human body have been widely used in thermal comfort studies. The existing models are complicated and not fully verified for application in China. This paper presents a simplified thermoregulation model which has been statistically validated by the predicted and measured mean skin temperature in warm environments, including 21 typical conditions with 400 Chinese subjects. This model comprises three parts: i) the physical model; ii) the controlled system; and iii) the controlling system, and considers three key questions formerly ignored by the existing models including: a) the evaporation efficiency of regulatory sweat; b) the proportional relation of total skin blood flow and total heat loss by regulatory sweating against body surface area; and c) discrepancies in the mean skin temperatures by gender. The developed model has been validated to be within the 95% confidence interval of the population mean skin temperature in three cases.

Towards a new paradigm: Activity level balanced sustainability reporting

Technoeconomic paradigms based economic growth theories suggest that waves of technological innovations drove the economic growth of advanced economies. Widespread economic degradation and pollution is an unintended consequence of such growth. Tackling environmental and social issues at firm levels would help us to overcome such issues at macro-levels. Consequently, the Triple Bottom Line (TBL) reporting approach promotes firm level economic, environmental and social performances. Incorporating Zink's (2014) 3-pillar presentation model, this paper indicates that economic, social and environmental performances tend to be reported at firm level. All three pillars are not covered evenly at the activity levels. Thus, a loophole is identified whereby excellent environmental performance at activity levels could potentially leave poor social performance undisclosed. A refinement of the TBL paradigm, whereby all three pillars are covered at the activity level, is suggested, to enhance sustainability reporting.