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Cheng A, Hart K, Baron A, Dollar E, Park B, DeVoe J, Herman E, Johnson J, Cohen DJ. Unbiased care, unequal outcomes: a nursing telehealth intervention reveals systematic inequities in COVID-19 care delivery. BMC Nurs 2024; 23:622. [PMID: 39237968 PMCID: PMC11378369 DOI: 10.1186/s12912-024-02270-8] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 02/22/2024] [Accepted: 08/16/2024] [Indexed: 09/07/2024] Open
Abstract
BACKGROUND The Covid Connected Care Center (C4), a low-barrier telephone nurse hotline, was developed at an academic medical center to increase access to healthcare information and services across the state of Oregon, including to those without a usual source of care. Other studies have demonstrated that telephone triage services can positively influence health behaviors, but it is not known how this effect is maintained across racial/ethnic groups. The objective of this study was to show that the C4 reached throughout the state of Oregon, was valuable to callers, and that recommendations given affected callers' subsequent health-related behaviors. METHODS This mixed-methods study, informed by the RE-AIM (Reach, Effectiveness, Addoption, Implementation and Maintenance) framework, assessed caller demographics and clinical care from March 30 2020 until September 8, 2021. Descriptive statistics, multivariable risk models and Zou's modified Poisson modeling were applied to electronic health record and call system data; An inductive approach was used for patient and staff experience surveys and semi-structured interviews. Approval was obtained from the OHSU Institutional Review Board (Study 00021413). RESULTS 145,537 telephone calls and 92,100 text-based contacts (61% and 39%, respectively) were included. Callers tended to not have a usual source of primary care and utilized recommended services. Emergency department utilization was minimal (1.5%). Racial or ethnic disparities were not detected in the recommendations, but Black (RR 0.92, CI 0.86-0.98) and Multiracial (RR 0.90 CI 0.81-0.99) callers were less likely than non-Hispanic white callers to receive a COVID-19 test. Participants in the post-call survey (n = 50) would recommend this service to friends or family. Interviews with callers (n = 9) revealed this was because they valued assistance translating general recommendations into a personalized care plan. C4 staff interviewed (n = 9) valued the opportunity to serve the public. The C4 was a trusted resource to the public and reached the intended audiences. However, disparities in access to COVID-19 testing persisted. CONCLUSIONS Nursing triage hotlines can guide caller behavior and be an effective part of a robust public health information infrastructure.
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Affiliation(s)
- Anthony Cheng
- Department of Family Medicine, Oregon Health & Science University, Portland, Oregon, USA.
| | - Kyle Hart
- Center for Health Systems Effectiveness, Oregon Health & Science University, Portland, Oregon, USA
| | - Andrea Baron
- Department of Family Medicine, Oregon Health & Science University, Portland, Oregon, USA
| | - Emily Dollar
- Department of Family Medicine, Oregon Health & Science University, Portland, Oregon, USA
| | - Brian Park
- Department of Family Medicine, Oregon Health & Science University, Portland, Oregon, USA
| | - Jen DeVoe
- Department of Family Medicine, Oregon Health & Science University, Portland, Oregon, USA
| | - Eric Herman
- Department of Family Medicine, Oregon Health & Science University, Portland, Oregon, USA
| | - Julie Johnson
- Ambulatory Administration, Oregon Health & Science University, Portland, Oregon, USA
| | - Deborah J Cohen
- Department of Family Medicine, Oregon Health & Science University, Portland, Oregon, USA
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Rajamani S, Waterfield KC, Austin R, Singletary V, Odowa Y, Miles-Richardson S, Winters T, Powers B, LaRoche F, Trachet S, Fritz J, Leider JP, Wurtz R, Shah GH. Training in Public Health Informatics and Technology Leveraging a Multi-institutional Partnership Model and Emphasizing Experiential Learning. Appl Clin Inform 2024; 15:668-678. [PMID: 39142641 PMCID: PMC11324355 DOI: 10.1055/s-0044-1787979] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/14/2024] [Accepted: 06/03/2024] [Indexed: 08/16/2024] Open
Abstract
BACKGROUND AND OBJECTIVE Though public health is an information-intense profession, there is a paucity of workforce with Public Health Informatics and Technology (PHIT) skills, which was evident during the coronavirus disease 2019 (COVID-19) pandemic. This need is addressed through the PHIT workforce program (2021-2025) by the Office of the National Coordinator for training and to increase racial and ethnic diversity in the PHIT workforce. The objective is to share details on the Training in Informatics for Underrepresented Minorities in Public Health (TRIUMPH) consortium, funded by the PHIT workforce program. METHODS The TRIUMPH consortium is a collaboration between academic and practice partners with a commitment to training 879 students in PHIT. The Schools of Public Health and Nursing at the University of Minnesota, Jiann-Ping Hsu College of Public Health at Georgia Southern University, Morehouse School of Medicine, and Public Health Informatics Institute offer PHIT training through various programs. Academic institutions focus on student recruitment, developing courses/curriculum, and granting degrees/certificates, and the role of practice partners is to support experiential learning through internships/practicums. RESULTS The TRIUMPH consortium is progressing toward its goals, with 692 students (79%) already trained in a PHIT modality as of December 2023. The learners comprise diverse race/ethnicity, including White (48%), Black/African American (32%), Asian (10%), White Hispanic (5%), American Indian/Alaska Native (2%), and Black Hispanic (1%). Numerous internships have been completed in settings ranging from state/local public health agencies to health care delivery systems. Diversity initiatives were supported by partnering with existing programs (e.g., the AMIA First Look program and the Nursing Knowledge Big Data Science conference). CONCLUSION This consortium model is an excellent approach to informatics training and sharing expertise across partners. It provides scalability and broader geographic outreach while presenting opportunities to students from underrepresented backgrounds. Lessons learned have implications for overall informatics training (e.g., partnerships models, promoting racial/ethnic diversity).
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Affiliation(s)
- Sripriya Rajamani
- School of Nursing, University of Minnesota, Minneapolis, Minnesota, United States
- School of Public Health, University of Minnesota, Minneapolis, Minnesota, United States
- Institute for Health Informatics, University of Minnesota, Minneapolis, Minnesota, United States
| | - Kristie C. Waterfield
- Jiann-Ping Hsu College of Public Health, Georgia Southern University, Statesboro, Georgia, United States
| | - Robin Austin
- School of Nursing, University of Minnesota, Minneapolis, Minnesota, United States
| | - Vivian Singletary
- Public Health Informatics Institute, Atlanta, Georgia, United States
| | - Yasmin Odowa
- School of Public Health, University of Minnesota, Minneapolis, Minnesota, United States
| | | | - Tony Winters
- Public Health Informatics Institute, Atlanta, Georgia, United States
| | - Brenton Powers
- Department of Public Health Education, Morehouse School of Medicine, Atlanta, Georgia, United States
| | - Feather LaRoche
- School of Public Health, University of Minnesota, Minneapolis, Minnesota, United States
| | - Sarah Trachet
- School of Public Health, University of Minnesota, Minneapolis, Minnesota, United States
| | - Jennifer Fritz
- Center for Health Information Policy and Transformation, Minnesota Department of Health, Saint Paul, Minnesota, United States
| | - Jonathon P. Leider
- School of Public Health, University of Minnesota, Minneapolis, Minnesota, United States
| | - Rebecca Wurtz
- School of Public Health, University of Minnesota, Minneapolis, Minnesota, United States
| | - Gulzar H. Shah
- Jiann-Ping Hsu College of Public Health, Georgia Southern University, Statesboro, Georgia, United States
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Essaid S, Andre J, Brooks IM, Hohman KH, Hull M, Jackson SL, Kahn MG, Kraus EM, Mandadi N, Martinez AK, Mui JY, Zambarano B, Soares A. MENDS-on-FHIR: leveraging the OMOP common data model and FHIR standards for national chronic disease surveillance. JAMIA Open 2024; 7:ooae045. [PMID: 38818114 PMCID: PMC11137321 DOI: 10.1093/jamiaopen/ooae045] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Grants] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 11/28/2023] [Revised: 02/20/2024] [Accepted: 05/10/2024] [Indexed: 06/01/2024] Open
Abstract
Objectives The Multi-State EHR-Based Network for Disease Surveillance (MENDS) is a population-based chronic disease surveillance distributed data network that uses institution-specific extraction-transformation-load (ETL) routines. MENDS-on-FHIR examined using Health Language Seven's Fast Healthcare Interoperability Resources (HL7® FHIR®) and US Core Implementation Guide (US Core IG) compliant resources derived from the Observational Medical Outcomes Partnership (OMOP) Common Data Model (CDM) to create a standards-based ETL pipeline. Materials and Methods The input data source was a research data warehouse containing clinical and administrative data in OMOP CDM Version 5.3 format. OMOP-to-FHIR transformations, using a unique JavaScript Object Notation (JSON)-to-JSON transformation language called Whistle, created FHIR R4 V4.0.1/US Core IG V4.0.0 conformant resources that were stored in a local FHIR server. A REST-based Bulk FHIR $export request extracted FHIR resources to populate a local MENDS database. Results Eleven OMOP tables were used to create 10 FHIR/US Core compliant resource types. A total of 1.13 trillion resources were extracted and inserted into the MENDS repository. A very low rate of non-compliant resources was observed. Discussion OMOP-to-FHIR transformation results passed validation with less than a 1% non-compliance rate. These standards-compliant FHIR resources provided standardized data elements required by the MENDS surveillance use case. The Bulk FHIR application programming interface (API) enabled population-level data exchange using interoperable FHIR resources. The OMOP-to-FHIR transformation pipeline creates a FHIR interface for accessing OMOP data. Conclusion MENDS-on-FHIR successfully replaced custom ETL with standards-based interoperable FHIR resources using Bulk FHIR. The OMOP-to-FHIR transformations provide an alternative mechanism for sharing OMOP data.
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Affiliation(s)
- Shahim Essaid
- Department of Biomedical Informatics, University of Colorado Anschutz Medical Campus, Denver, CO 80045, United States
| | - Jeff Andre
- Commonwealth Informatics Inc, Waltham, MA 02451, United States
| | - Ian M Brooks
- Department of Biomedical Informatics, University of Colorado Anschutz Medical Campus, Denver, CO 80045, United States
- Health Data Compass, University of Colorado Anschutz Medical Campus, Denver, CO 80045, United States
| | - Katherine H Hohman
- National Association of Chronic Disease Directors (NACDD), Decatur, GA 30030, United States
| | - Madelyne Hull
- Health Data Compass, University of Colorado Anschutz Medical Campus, Denver, CO 80045, United States
| | - Sandra L Jackson
- National Center for Chronic Disease Prevention and Health Promotion, Centers for Disease Control and Prevention (CDC), Atlanta, GA 30333, United States
| | - Michael G Kahn
- Department of Biomedical Informatics, University of Colorado Anschutz Medical Campus, Denver, CO 80045, United States
- Health Data Compass, University of Colorado Anschutz Medical Campus, Denver, CO 80045, United States
| | - Emily M Kraus
- Kraushold Consulting, Denver, CO 80120, United States
- Public Health Informatics Institute, Decatur, GA 30030, United States
| | - Neha Mandadi
- Department of Biomedical Informatics, University of Colorado Anschutz Medical Campus, Denver, CO 80045, United States
- Health Data Compass, University of Colorado Anschutz Medical Campus, Denver, CO 80045, United States
| | - Amanda K Martinez
- National Association of Chronic Disease Directors (NACDD), Decatur, GA 30030, United States
| | - Joyce Y Mui
- Department of Biomedical Informatics, University of Colorado Anschutz Medical Campus, Denver, CO 80045, United States
- Health Data Compass, University of Colorado Anschutz Medical Campus, Denver, CO 80045, United States
| | - Bob Zambarano
- Commonwealth Informatics Inc, Waltham, MA 02451, United States
| | - Andrey Soares
- Department of Medicine, University of Colorado Anschutz Medical Campus, Denver, CO 80045, United States
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Hartsell JD, Staes C, Allen KS, Dunn AC, Wilson FA, Samore MH, Shoaf K. Navigating the Landscape: Barriers and Facilitators in Electronic Case Reporting Implementation Across Public Health Agencies. JOURNAL OF PUBLIC HEALTH MANAGEMENT AND PRACTICE 2024; 30:E102-E111. [PMID: 37797330 DOI: 10.1097/phh.0000000000001825] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/07/2023]
Abstract
OBJECTIVE The objectives were to identify barriers and facilitators for electronic case reporting (eCR) implementation associated with "organizational" and "people"-based knowledge/processes and to identify patterns across implementation stages to guide best practices for eCR implementation at public health agencies. DESIGN This qualitative study uses semistructured interviews with key stakeholders across 6 public health agencies. This study leveraged 2 conceptual frameworks for the development of the interview guide and initial codebook and the organization of the findings of thematic analysis. SETTING Interviews were conducted virtually with informants from public health agencies at varying stages of eCR implementation. PARTICIPANTS Investigators aimed to enroll 3 participants from each participating public health agency, including an eCR lead, a technical lead, and a leadership informant. MAIN OUTCOME MEASURES Patterns associated with barriers and facilitators across the eCR implementation stage. RESULTS Twenty-eight themes were identified throughout interviews with 16 informants representing 6 public health agencies at varying stages of implementation. While there was variation across these levels, 3 distinct patterns were identified, including themes that were described (1) solely as a barrier or facilitator for eCR implementation regardless of implementation stages, (2) as a barrier for those in the early stages but evolved into a facilitator for those in later stages, and (3) as facilitators that were unique to the late-stage implementation. CONCLUSION This study elucidated critical national, organizational, and person-centric best practices for public health agencies. These included the importance of engagement with the national eCR team, integrated development teams, cross-pollination, and developing solutions with the broader public health mission in mind. While the implementation of eCR was the focus of this study, the findings are generalizable to the broader data modernization efforts within public health agencies.
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Affiliation(s)
- Joel D Hartsell
- Author Affiliations: Department of Population Health Sciences (Drs Hartsell, Wilson), Department of Health Economics (Dr Wilson), Department of Internal Medicine (Dr Samore), Division of Public Health (Dr Shoaf), and College of Nursing, Department of Biomedical Informatics (Dr Staes), University of Utah, Salt Lake City, Utah; Epi-Vant, LLC, Salt Lake City, Utah (Dr Hartsell); Center for Biomedical Informatics, Regenstrief Institute, Indianapolis, Indiana (Ms Allen); Richard M. Fairbanks School of Public Health, IUPUI, Indianapolis, Indiana (Ms Allen); Salt Lake County Health Department, Salt Lake City, Utah (Dr Dunn); Matheson Center for Health Care Studies, University of Utah Health, Salt Lake City, Utah (Dr Wilson); and Veteran Affairs, Salt Lake City, Utah (Dr Samore)
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5
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Essaid S, Andre J, Brooks IM, Hohman KH, Hull M, Jackson SL, Kahn MG, Kraus EM, Mandadi N, Martinez AK, Mui JY, Zambarano B, Soares A. MENDS-on-FHIR: Leveraging the OMOP common data model and FHIR standards for national chronic disease surveillance. MEDRXIV : THE PREPRINT SERVER FOR HEALTH SCIENCES 2023:2023.08.09.23293900. [PMID: 38045364 PMCID: PMC10690355 DOI: 10.1101/2023.08.09.23293900] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Grants] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 12/05/2023]
Abstract
Objective The Multi-State EHR-Based Network for Disease Surveillance (MENDS) is a population-based chronic disease surveillance distributed data network that uses institution-specific extraction-transformation-load (ETL) routines. MENDS-on-FHIR examined using Health Language Seven's Fast Healthcare Interoperability Resources (HL7® FHIR®) and US Core Implementation Guide (US Core IG) compliant resources derived from the Observational Medical Outcomes Partnership (OMOP) Common Data Model (CDM) to create a standards-based ETL pipeline. Materials and Methods The input data source was a research data warehouse containing clinical and administrative data in OMOP CDM Version 5.3 format. OMOP-to-FHIR transformations, using a unique JavaScript Object Notation (JSON)-to-JSON transformation language called Whistle, created FHIR R4 V4.0.1/US Core IG V4.0.0 conformant resources that were stored in a local FHIR server. A REST-based Bulk FHIR $export request extracted FHIR resources to populate a local MENDS database. Results Eleven OMOP tables were used to create 10 FHIR/US Core compliant resource types. A total of 1.13 trillion resources were extracted and inserted into the MENDS repository. A very low rate of non-compliant resources was observed. Discussion OMOP-to-FHIR transformation results passed validation with less than a 1% non-compliance rate. These standards-compliant FHIR resources provided standardized data elements required by the MENDS surveillance use case. The Bulk FHIR application programming interface (API) enabled population-level data exchange using interoperable FHIR resources. The OMOP-to-FHIR transformation pipeline creates a FHIR interface for accessing OMOP data. Conclusion MENDS-on-FHIR successfully replaced custom ETL with standards-based interoperable FHIR resources using Bulk FHIR. The OMOP-to-FHIR transformations provide an alternative mechanism for sharing OMOP data.
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Affiliation(s)
- Shahim Essaid
- Department of Biomedical Informatics, University of Colorado Anschutz Medical Campus, Denver CO
| | - Jeff Andre
- Commonwealth Informatics Inc, Waltham MA
| | - Ian M Brooks
- Department of Biomedical Informatics, University of Colorado Anschutz Medical Campus, Denver CO
- Health Data Compass, University of Colorado Anschutz Medical Campus, Denver CO
| | | | - Madelyne Hull
- Health Data Compass, University of Colorado Anschutz Medical Campus, Denver CO
| | - Sandra L Jackson
- National Center for Chronic Disease Prevention and Health Promotion, Centers for Disease Control and Prevention (CDC), Atlanta GA
| | - Michael G Kahn
- Department of Biomedical Informatics, University of Colorado Anschutz Medical Campus, Denver CO
- Health Data Compass, University of Colorado Anschutz Medical Campus, Denver CO
| | - Emily M Kraus
- Kraushold Consulting, Denver CO
- Public Health Informatics Institute, Decatur, GA
| | - Neha Mandadi
- Department of Biomedical Informatics, University of Colorado Anschutz Medical Campus, Denver CO
- Health Data Compass, University of Colorado Anschutz Medical Campus, Denver CO
| | - Amanda K Martinez
- National Association of Chronic Disease Directors (NACDD), Decatur GA
| | - Joyce Y Mui
- Department of Biomedical Informatics, University of Colorado Anschutz Medical Campus, Denver CO
- Health Data Compass, University of Colorado Anschutz Medical Campus, Denver CO
| | | | - Andrey Soares
- Department of Medicine, University of Colorado Anschutz Medical Campus, Denver CO
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6
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Bakken S. Informatics and data science approaches address significant public health problems. J Am Med Inform Assoc 2023; 30:1009-1010. [PMID: 37205729 PMCID: PMC10198515 DOI: 10.1093/jamia/ocad076] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 04/17/2023] [Accepted: 04/18/2023] [Indexed: 05/21/2023] Open
Affiliation(s)
- Suzanne Bakken
- School of Nursing, Department of Biomedical Informatics, Data Science Institute, Columbia University, New York, New York, USA
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7
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Acharya JC, Staes C, Allen KS, Hartsell J, Cullen TA, Lenert L, Rucker DW, Lehmann HP, Dixon BE. Strengths, weaknesses, opportunities, and threats for the nation's public health information systems infrastructure: synthesis of discussions from the 2022 ACMI Symposium. J Am Med Inform Assoc 2023; 30:ocad059. [PMID: 37146228 PMCID: PMC10198524 DOI: 10.1093/jamia/ocad059] [Citation(s) in RCA: 2] [Impact Index Per Article: 2.0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 10/07/2022] [Revised: 03/03/2023] [Accepted: 04/04/2023] [Indexed: 05/07/2023] Open
Abstract
OBJECTIVE The annual American College of Medical Informatics (ACMI) symposium focused discussion on the national public health information systems (PHIS) infrastructure to support public health goals. The objective of this article is to present the strengths, weaknesses, threats, and opportunities (SWOT) identified by public health and informatics leaders in attendance. MATERIALS AND METHODS The Symposium provided a venue for experts in biomedical informatics and public health to brainstorm, identify, and discuss top PHIS challenges. Two conceptual frameworks, SWOT and the Informatics Stack, guided discussion and were used to organize factors and themes identified through a qualitative approach. RESULTS A total of 57 unique factors related to the current PHIS were identified, including 9 strengths, 22 weaknesses, 14 opportunities, and 14 threats, which were consolidated into 22 themes according to the Stack. Most themes (68%) clustered at the top of the Stack. Three overarching opportunities were especially prominent: (1) addressing the needs for sustainable funding, (2) leveraging existing infrastructure and processes for information exchange and system development that meets public health goals, and (3) preparing the public health workforce to benefit from available resources. DISCUSSION The PHIS is unarguably overdue for a strategically designed, technology-enabled, information infrastructure for delivering day-to-day essential public health services and to respond effectively to public health emergencies. CONCLUSION Most of the themes identified concerned context, people, and processes rather than technical elements. We recommend that public health leadership consider the possible actions and leverage informatics expertise as we collectively prepare for the future.
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Affiliation(s)
- Jessica C Acharya
- Healthy Policy & Management, Informatics, Johns Hopkins Bloomberg School of Public Health, Baltimore, Maryland, USA
| | - Catherine Staes
- College of Nursing, University of Utah, Salt Lake City, Utah, USA
- School of Medicine, University of Utah, Salt Lake City, Utah, USA
| | - Katie S Allen
- Department of Health Policy & Management, Richard M. Fairbanks School of Public Health, IUPUI, Indianapolis, Indiana, USA
- Center for Biomedical Informatics, Regenstrief Institute, Inc., Indianapolis, Indiana, USA
| | - Joel Hartsell
- School of Medicine, University of Utah, Salt Lake City, Utah, USA
- Epi-Vant, LLC., Salt Lake City, Utah, USA
| | - Theresa A Cullen
- Center for Biomedical Informatics, Regenstrief Institute, Inc., Indianapolis, Indiana, USA
- Pima County Public Health Department, Tucson, Arizona, USA
| | - Leslie Lenert
- Department of Medicine, Medical University of South Carolina, Charleston, South Carolina, USA
- Health Sciences South Carolina, Charleston, South Carolina, USA
| | - Donald W Rucker
- 1upHealth, Boston, Massachusetts, USA
- Department of Emergency Medicine, Ohio State University, Columbus, Ohio, USA
| | - Harold P Lehmann
- Department of Medicine, Johns Hopkins School of Medicine, Baltimore, Maryland, USA
| | - Brian E Dixon
- Department of Health Policy & Management, Richard M. Fairbanks School of Public Health, IUPUI, Indianapolis, Indiana, USA
- Center for Biomedical Informatics, Regenstrief Institute, Inc., Indianapolis, Indiana, USA
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