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Mah JC, Stilwell C, Kubiseski M, Arora G, Nicholls K, Khan S, Veinot J, Eum L, Freter S, Koller K, von Maltzahn M, Rockwood K, Searle SD, Andrew MK, Marshall EG. Managing "socially admitted" patients in hospital: a qualitative study of health care providers' perceptions. CMAJ 2024; 196:E580-E590. [PMID: 38719223 PMCID: PMC11073828 DOI: 10.1503/cmaj.231430] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [MESH Headings] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Accepted: 03/05/2024] [Indexed: 05/12/2024] Open
Abstract
BACKGROUND Emergency departments are a last resort for some socially vulnerable patients without an acute medical illness (colloquially known as "socially admitted" patients), resulting in their occupation of hospital beds typically designated for patients requiring acute medical care. In this study, we aimed to explore the perceptions of health care providers regarding patients admitted as "social admissions." METHODS This qualitative study was informed by grounded theory and involved semistructured interviews at a Nova Scotia tertiary care centre. From October 2022 to July 2023, we interviewed eligible participants, including any health care clinician or administrator who worked directly with "socially admitted" patients. Virtual or in-person individual interviews were audio-recorded and transcribed, then independently and iteratively coded. We mapped themes on the 5 domains of the Quintuple Aim conceptual framework. RESULTS We interviewed 20 nurses, physicians, administrators, and social workers. Most identified as female (n = 11) and White (n = 13), and were in their mid to late career (n = 13). We categorized 9 themes into 5 domains: patient experience (patient description, provision of care); care team well-being (moral distress, hierarchy of care); health equity (stigma and missed opportunities, prejudices); cost of care (wait-lists and scarcity of alternatives); and population health (factors leading to vulnerability, system changes). Participants described experiences caring for "socially admitted" patients, perceptions and assumptions underlying "social" presentations, system barriers to care delivery, and suggestions of potential solutions. INTERPRETATION Health care providers viewed "socially admitted" patients as needing enhanced care but identified individual, institutional, and system challenges that impeded its realization. Examining perceptions of the people who care for "socially admitted" patients offers insights to guide clinicians and policy-makers in caring for socially vulnerable patients.
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Affiliation(s)
- Jasmine C Mah
- Department of Medicine (Mah, Eum), and Faculties of Health (Stilwell) and Medicine (Kubiseski, Arora), Dalhousie University; Frailty and Elder Care Network (Nicholls), Care Coordination Centre (Khan), and Queen Elizabeth II Halifax Infirmary Emergency Department (Veinot), Nova Scotia Health; Division of Geriatric Medicine (Freter, Koller, von Maltzahn, Rockwood, Searle, Andrew), Department of Medicine, and Department of Family Medicine Primary Care Research Unit (Marshall), Dalhousie University, Halifax, NS
| | - Christie Stilwell
- Department of Medicine (Mah, Eum), and Faculties of Health (Stilwell) and Medicine (Kubiseski, Arora), Dalhousie University; Frailty and Elder Care Network (Nicholls), Care Coordination Centre (Khan), and Queen Elizabeth II Halifax Infirmary Emergency Department (Veinot), Nova Scotia Health; Division of Geriatric Medicine (Freter, Koller, von Maltzahn, Rockwood, Searle, Andrew), Department of Medicine, and Department of Family Medicine Primary Care Research Unit (Marshall), Dalhousie University, Halifax, NS
| | - Madeline Kubiseski
- Department of Medicine (Mah, Eum), and Faculties of Health (Stilwell) and Medicine (Kubiseski, Arora), Dalhousie University; Frailty and Elder Care Network (Nicholls), Care Coordination Centre (Khan), and Queen Elizabeth II Halifax Infirmary Emergency Department (Veinot), Nova Scotia Health; Division of Geriatric Medicine (Freter, Koller, von Maltzahn, Rockwood, Searle, Andrew), Department of Medicine, and Department of Family Medicine Primary Care Research Unit (Marshall), Dalhousie University, Halifax, NS
| | - Gaurav Arora
- Department of Medicine (Mah, Eum), and Faculties of Health (Stilwell) and Medicine (Kubiseski, Arora), Dalhousie University; Frailty and Elder Care Network (Nicholls), Care Coordination Centre (Khan), and Queen Elizabeth II Halifax Infirmary Emergency Department (Veinot), Nova Scotia Health; Division of Geriatric Medicine (Freter, Koller, von Maltzahn, Rockwood, Searle, Andrew), Department of Medicine, and Department of Family Medicine Primary Care Research Unit (Marshall), Dalhousie University, Halifax, NS
| | - Karen Nicholls
- Department of Medicine (Mah, Eum), and Faculties of Health (Stilwell) and Medicine (Kubiseski, Arora), Dalhousie University; Frailty and Elder Care Network (Nicholls), Care Coordination Centre (Khan), and Queen Elizabeth II Halifax Infirmary Emergency Department (Veinot), Nova Scotia Health; Division of Geriatric Medicine (Freter, Koller, von Maltzahn, Rockwood, Searle, Andrew), Department of Medicine, and Department of Family Medicine Primary Care Research Unit (Marshall), Dalhousie University, Halifax, NS
| | - Sheliza Khan
- Department of Medicine (Mah, Eum), and Faculties of Health (Stilwell) and Medicine (Kubiseski, Arora), Dalhousie University; Frailty and Elder Care Network (Nicholls), Care Coordination Centre (Khan), and Queen Elizabeth II Halifax Infirmary Emergency Department (Veinot), Nova Scotia Health; Division of Geriatric Medicine (Freter, Koller, von Maltzahn, Rockwood, Searle, Andrew), Department of Medicine, and Department of Family Medicine Primary Care Research Unit (Marshall), Dalhousie University, Halifax, NS
| | - Jonathan Veinot
- Department of Medicine (Mah, Eum), and Faculties of Health (Stilwell) and Medicine (Kubiseski, Arora), Dalhousie University; Frailty and Elder Care Network (Nicholls), Care Coordination Centre (Khan), and Queen Elizabeth II Halifax Infirmary Emergency Department (Veinot), Nova Scotia Health; Division of Geriatric Medicine (Freter, Koller, von Maltzahn, Rockwood, Searle, Andrew), Department of Medicine, and Department of Family Medicine Primary Care Research Unit (Marshall), Dalhousie University, Halifax, NS
| | - Lucy Eum
- Department of Medicine (Mah, Eum), and Faculties of Health (Stilwell) and Medicine (Kubiseski, Arora), Dalhousie University; Frailty and Elder Care Network (Nicholls), Care Coordination Centre (Khan), and Queen Elizabeth II Halifax Infirmary Emergency Department (Veinot), Nova Scotia Health; Division of Geriatric Medicine (Freter, Koller, von Maltzahn, Rockwood, Searle, Andrew), Department of Medicine, and Department of Family Medicine Primary Care Research Unit (Marshall), Dalhousie University, Halifax, NS
| | - Susan Freter
- Department of Medicine (Mah, Eum), and Faculties of Health (Stilwell) and Medicine (Kubiseski, Arora), Dalhousie University; Frailty and Elder Care Network (Nicholls), Care Coordination Centre (Khan), and Queen Elizabeth II Halifax Infirmary Emergency Department (Veinot), Nova Scotia Health; Division of Geriatric Medicine (Freter, Koller, von Maltzahn, Rockwood, Searle, Andrew), Department of Medicine, and Department of Family Medicine Primary Care Research Unit (Marshall), Dalhousie University, Halifax, NS
| | - Katalin Koller
- Department of Medicine (Mah, Eum), and Faculties of Health (Stilwell) and Medicine (Kubiseski, Arora), Dalhousie University; Frailty and Elder Care Network (Nicholls), Care Coordination Centre (Khan), and Queen Elizabeth II Halifax Infirmary Emergency Department (Veinot), Nova Scotia Health; Division of Geriatric Medicine (Freter, Koller, von Maltzahn, Rockwood, Searle, Andrew), Department of Medicine, and Department of Family Medicine Primary Care Research Unit (Marshall), Dalhousie University, Halifax, NS
| | - Maia von Maltzahn
- Department of Medicine (Mah, Eum), and Faculties of Health (Stilwell) and Medicine (Kubiseski, Arora), Dalhousie University; Frailty and Elder Care Network (Nicholls), Care Coordination Centre (Khan), and Queen Elizabeth II Halifax Infirmary Emergency Department (Veinot), Nova Scotia Health; Division of Geriatric Medicine (Freter, Koller, von Maltzahn, Rockwood, Searle, Andrew), Department of Medicine, and Department of Family Medicine Primary Care Research Unit (Marshall), Dalhousie University, Halifax, NS
| | - Kenneth Rockwood
- Department of Medicine (Mah, Eum), and Faculties of Health (Stilwell) and Medicine (Kubiseski, Arora), Dalhousie University; Frailty and Elder Care Network (Nicholls), Care Coordination Centre (Khan), and Queen Elizabeth II Halifax Infirmary Emergency Department (Veinot), Nova Scotia Health; Division of Geriatric Medicine (Freter, Koller, von Maltzahn, Rockwood, Searle, Andrew), Department of Medicine, and Department of Family Medicine Primary Care Research Unit (Marshall), Dalhousie University, Halifax, NS
| | - Samuel D Searle
- Department of Medicine (Mah, Eum), and Faculties of Health (Stilwell) and Medicine (Kubiseski, Arora), Dalhousie University; Frailty and Elder Care Network (Nicholls), Care Coordination Centre (Khan), and Queen Elizabeth II Halifax Infirmary Emergency Department (Veinot), Nova Scotia Health; Division of Geriatric Medicine (Freter, Koller, von Maltzahn, Rockwood, Searle, Andrew), Department of Medicine, and Department of Family Medicine Primary Care Research Unit (Marshall), Dalhousie University, Halifax, NS
| | - Melissa K Andrew
- Department of Medicine (Mah, Eum), and Faculties of Health (Stilwell) and Medicine (Kubiseski, Arora), Dalhousie University; Frailty and Elder Care Network (Nicholls), Care Coordination Centre (Khan), and Queen Elizabeth II Halifax Infirmary Emergency Department (Veinot), Nova Scotia Health; Division of Geriatric Medicine (Freter, Koller, von Maltzahn, Rockwood, Searle, Andrew), Department of Medicine, and Department of Family Medicine Primary Care Research Unit (Marshall), Dalhousie University, Halifax, NS
| | - Emily Gard Marshall
- Department of Medicine (Mah, Eum), and Faculties of Health (Stilwell) and Medicine (Kubiseski, Arora), Dalhousie University; Frailty and Elder Care Network (Nicholls), Care Coordination Centre (Khan), and Queen Elizabeth II Halifax Infirmary Emergency Department (Veinot), Nova Scotia Health; Division of Geriatric Medicine (Freter, Koller, von Maltzahn, Rockwood, Searle, Andrew), Department of Medicine, and Department of Family Medicine Primary Care Research Unit (Marshall), Dalhousie University, Halifax, NS
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Mah JC, Godin J, Stevens SJ, Keefe JM, Rockwood K, Andrew MK. Social Vulnerability and Frailty in Hospitalized Older Adults. Can Geriatr J 2023; 26:390-399. [PMID: 37662062 PMCID: PMC10444528 DOI: 10.5770/cgj.26.638] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 09/05/2023] Open
Abstract
Background Social vulnerability is the accumulation of disadvantageous social circumstances resulting in susceptibility to adverse health outcomes. Associated with increased mortality, cognitive decline, and disability, social vulnerability has primarily been studied in large population databases rather than frail hospitalized individuals. We examined how social vulnerability contributes to hospital outcomes and use of hospital resources for older adults presenting to the Emergency Department. Methods We analyzed patients 65 years of age or older admitted through the Emergency Department and consulted to internal medicine or geriatrics at a Canadian tertiary care hospital from July 2009 to September 2020. A 20-item social vulnerability index (SVI) and a 57-item frailty index (FI) were calculated, using a deficit accumulation approach. Outcomes were length of stay (LOS), extended hospital LOS designation, alternative level of care (ALC) designation, in-hospital mortality, and discharge to long-term care (LTC). Results In 1,146 patients (mean age 80.5±8.3, 54.0% female), mean SVI was 0.40±0.16 and FI was 0.44±0.14. The SVI scores were not associated with admission to hospital. Amongst those admitted, for every 0.1 unit increase in SVI, LOS increased by 1.15 days (p<.001) after adjusting for age, sex and FI. SVI was associated with staying over the expected LOS (aOR: 1.19, 1.05-1.34, p=.009) and ALC status (aOR 1.39, 1.12-1.74, p<.004). SVI was not associated with in-hospital mortality, but was associated with incident discharge to LTC (aOR 1.03, 1.02-1.04, p<.001). Conclusion Independent of frailty, being socially vulnerable was associated with increased LOS, designation as ALC, and being discharged to LTC from hospital. Consideration of social vulnerability's influence on prolonged hospitalization and long-term care needs has implications for screening and hospital resources.
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Affiliation(s)
- Jasmine C Mah
- Department of Medicine, Dalhousie University, Halifax, Nova Scotia, Canada
- Geriatric Medicine, Dalhousie University and Nova Scotia Health, Halifax, Nova Scotia, Canada
| | - Judith Godin
- Geriatric Medicine, Dalhousie University and Nova Scotia Health, Halifax, Nova Scotia, Canada
| | - Susan J Stevens
- Department of Family Studies and Gerontology, Mount Saint Vincent University, Halifax, Nova Scotia, Canada
| | - Janice M Keefe
- Department of Family Studies and Gerontology, Mount Saint Vincent University, Halifax, Nova Scotia, Canada
| | - Kenneth Rockwood
- Division of Geriatric Medicine, Dalhousie University, Halifax, Nova Scotia, Canada
| | - Melissa K Andrew
- Division of Geriatric Medicine, Dalhousie University, Halifax, Nova Scotia, Canada
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Mah JC, Stevens SJ, Keefe JM, Rockwood K, Andrew MK. Social factors influencing utilization of home care in community-dwelling older adults: a scoping review. BMC Geriatr 2021; 21:145. [PMID: 33639856 PMCID: PMC7912889 DOI: 10.1186/s12877-021-02069-1] [Citation(s) in RCA: 9] [Impact Index Per Article: 3.0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 12/10/2020] [Accepted: 02/01/2021] [Indexed: 12/29/2022] Open
Abstract
BACKGROUND Older adults want to live at home as long as possible, even in the face of circumstances that limit their autonomy. Home care services reflect this emergent preference, allowing older adults to 'age in place' in familiar settings rather than receiving care for chronic health conditions or ageing needs in an institutionalized setting. Numerous social factors, generally studied in isolation, have been associated with home care utilization. Even so, social circumstances are complex and how these factors collectively influence home care use patterns remains unclear. OBJECTIVES To provide a broad and comprehensive overview of the social factors influencing home care utilization; and to evaluate the influence of discrete social factors on patterns of home care utilization in community-dwelling older adults in high-income countries. METHODS A scoping review was conducted of six electronic databases for records published between 2010 and 2020; additional records were obtained from hand searching review articles, reference lists of included studies and documents from international organisations. A narrative synthesis was presented, complemented by vote counting per social factor, harvest plots and an evaluation of aggregated findings to determine consistency across studies. RESULTS A total of 2,365 records were identified, of which 66 met inclusion criteria. There were 35 discrete social factors grouped into four levels of influence using a socio-ecological model (individual, relationship, community and societal levels) and grouped according to outcome of interest (home care propensity and intensity). Across all studies, social factors consistently showing any association (positive, negative, or equivocal in pattern) with home care propensity were: age, ethnicity/race, self-assessed health, insurance, housing ownership, housing problems, marital status, household income, children, informal caregiving, social networks and urban/rural area. Age, education, personal finances, living arrangements and housing ownership were associated with home care intensity, also with variable patterns in utilization. Additional community and societal level factors were identified as relevant but lacking consistency across the literature; these included rurality, availability of community services, methods of financing home care systems, and cultural determinants. CONCLUSION This is the first literature review bringing together a wide range of reported social factors that influence home care utilization. It confirms social factors do influence home care utilization in complex interactions, distinguishes level of influences at which these factors affect patterns of use and discusses policy implications for home care reform.
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Affiliation(s)
- Jasmine C Mah
- Department of Health Policy, London School of Economics and Political Sciences, London, UK.
- Faculty of Public Health and Policy, London School of Hygiene and Tropical Medicine, London, UK.
- Department of Medicine, Dalhousie University, Halifax, NS, Canada.
| | - Susan J Stevens
- Faculty of Family Studies and Gerontology, Mount Saint Vincent University, Halifax, NS, Canada
- Continuing Care, Nova Scotia Health, Halifax, Nova Scotia, Canada
| | - Janice M Keefe
- Faculty of Family Studies and Gerontology, Mount Saint Vincent University, Halifax, NS, Canada
| | - Kenneth Rockwood
- Division of Geriatric Medicine, Dalhousie University, Halifax, NS, Canada
| | - Melissa K Andrew
- Division of Geriatric Medicine, Dalhousie University, Halifax, NS, Canada
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