Green ergonomics: definition and scope

State of science: refitting the human to nature

Environmental institutions are realising that the human-nature relationship is a tangible target for a sustainable future. Societal change of that relationship is a challenge involving modifications to both systems and human behaviours. We argue that as Human Factors and Ergonomics (HFE) focusses on relationships, interfaces and systems it is well placed to contribute. After introducing the state of HFE and nature connectedness science an analysis of areas of HFE and human-nature connectedness themes is used to consider current work and future opportunities. We conclude that despite decades-old calls to action, HFE is embedded in a dated paradigm and has had little positive contribution to the human-nature relationship. However, HFE is well placed to create sustainable communities, designed to create a new relationship with nature. To do this, HFE needs to recognise that it should move on from solely fitting the task to the human, to refitting the human to nature.Practitioner Summary: A more sustainable human-nature relationship can be achieved through applying HFE approaches. HFE expertise in human characteristics, systems, people and technology can be applied at differing scales with various social-economic and technical factors to address key themes in our failing relationship with nature.Abbreviations: HFE: Human Factors and Ergonomics; IPBES: Intergovernmental Science-Policy Platform on Biodiversity and Ecosystem Services; STAMP: System-Theoretic Accident Model and Processes; CWA: Cognitive Work Analysis; NET-HARMS: NETworked Hazard Analysis and Risk Management System; NbS: Nature-based System.

Applying the sustainable system-of-systems framework: wastewater(s) in a rapidly urbanising South African settlement

Addressing wastewater infrastructure needs in urban informal settlements must simultaneously address legacies of past failures, current aspirations and constraints, as well as increasingly changing needs related to global environmental change. This study applied the Sustainable System-of-Systems framework for ergonomics and human factors to gain a better understanding of how small in-situ constructed wetlands could be a form of greywater treatment infrastructure in an informal settlement. Using 24 months of interviews, surveys, workshops and photo-ethnographic observations, we identified that the rapidly changing nature of parent (e.g. residency transience and land ownership) and sibling (e.g. housing and drinking water) systems put pressure on the target wetland system to adapt, often decreasing its capacity to deliver the service of water cleaning. Greywater treatment was not a common goal among stakeholders involved in the nested hierarchy system which likely contributed to the constructed wetlands needing to adapt to remain relevant.Practitioner summary: The value of the Sustainable Systems-of-Systems framework for ergonomics/human factors professionals in determining the sustainability of an ergonomics/human factors intervention is demonstrated using a greywater treatment system case study for an urban informal settlement. Understanding the variety of stakeholder goals and the pace of change in related systems was key to a sustainable intervention.

Application of the sustainable system-of-systems approach and econometric analysis to address China's decarbonisation problem

The Sustainable system-of-systems (SSoS) approach, complemented with econometric analysis was used to address China's decarbonisation problem, i.e. selecting fossil fuel consumption sources to be reduced in various regions to meet CO2 reduction targets with minimal effect on population and economic growth. In the SSoS, the micro-level system is represented by residents' health expenditure, the meso-level system by industry's CO2 emissions intensity, and the macro-level system by the government's achievement of economic growth. Regional panel data from 2009 to 2019 were used in an econometric analysis conducted using structural equation modelling. The results show that health expenditure was affected by CO2 emissions from the consumption of raw coal and natural gas. To support economic growth, the government should reduce raw coal consumption. For CO2 emissions reduction, industry in the eastern region should reduce raw coal consumption. The key advantage is SSoS with econometrics offers a way to reach a common goal among stakeholders.Practitioner summary: This research shows that the use of the SSoS approach, complemented with an econometric analysis of key social, economic, and natural capital data, can address a complex decarbonisation problem facing a nation (China, in the present case) while considering the goals of all stakeholders (the government, industrial communities, and residential communities).Abbreviations: CEADs: Carbon Emissions Accounts and Datasets for Emerging Countries; CEIC: CEIC Global Database; GRPS: World Economic Forum's Global Risks Perception Survey; HFE: human factors/ergonomics; ML-SEM: maximum likelihood estimation method; NDRC: National Development and Reform Commission of China; SEM: structural equation modelling; SSoS: Sustainable system-of-systems; TBL: triple bottom line.

Sustainable system of systems at work: unravelling (some of) the complexity of farmers' transition to sustainability

To support sustainable development, several researchers in ergonomics propose a comprehensive approach to work situations or the systems in which they are embedded. This article empirically instantiates one of the proposed models - the Sustainable System of Systems (SSoS) model - in the case of the work of farmers engaged in agroecological transitions. It thus explores complexity regarding sustainability, and to highlight its contributions and limits. Based on a case study, our results illustrate how the macro, meso and micro levels of SSoS are finely articulated in workers' concerns, decisions, and trajectories to sustainability. We enrich this approach with a diachronic method to support the actors involved in such transitions as they navigate the complexities of sustainable transition.Practitioner summary: The research proposes insights into how farmers manage their transition to more sustainable practices, by revealing the various systems influencing that transition. It highlights: (1) farmers' development of a systemic and temporal approach to this transition, and the impacts that the different levels of the system have on one another; and (2) methodological issues related to the development of long-term ergonomic actions to support navigation and copying within the complexity of sustainable transition.

Energy Consumption Displays in Electric Vehicles: Differential Effects on Estimating Consumption and Experienced Energy Dynamics Awareness

OBJECTIVE

The effects of three prototypical designs of energy consumption displays on energy-specific situation awareness were examined.

BACKGROUND

Energy efficiency is crucial for the sustainability of technical systems. However, without accurate situation awareness of energy dynamics (energy dynamics awareness, EDA) it can be challenging for humans to optimize the use of energy resources of electric vehicles (EVs) through their behavior.

METHOD

We examined three prototypical energy display designs that varied by their informational value to support EDA. Furthermore, we investigated the differential effects on EDA measured by (1) a newly constructed scale (experienced EDA), (2) estimating energy consumption, and (3) identifying efficient trips in an online experiment. Participants (N = 82) watched standardized driving scenes (videos) of EV trips presenting the energy displays.

RESULTS

We found a strong effect of display type on experienced EDA, with the trace display being the most supportive. The EDA scale showed excellent internal consistency. The consumption estimation and efficient trip identification indicators were not affected by the display type.

CONCLUSION

The study indicates that experienced EDA is immediately affected by displays with higher information value, but performance might need more time and training. More research is needed to investigate the cognitive processes related to EDA and to examine how distinct display elements enhance EDA.

APPLICATION

Results from this research can be used as guidance for the design of energy displays, especially in EVs. The EDA scale can be used as an evaluation measure in the human-centered design process of energy displays.

Soft computing applications in the field of human factors and ergonomics: A review of the past decade of research

The main objectives of this study were to 1) review the literature on the applications of soft computing concepts to the field of human factors and ergonomics (HFE) between 2013 and 2022 and 2) highlight future developments and trends. Multiple soft computing methods and techniques have been investigated for their ability to address various applications in HFE effectively. These techniques include fuzzy logic, artificial neural networks, genetic algorithms, and their combinations. Applications of these methods in HFE have been highlighted in one hundred and four articles selected from 406 papers. The results of this study help address the challenges of complexity, vagueness, and imprecision in human factors and ergonomics research through the application of soft computing methodologies.

A retrospective analysis of the evolution of ergonomics for environmental sustainability (2011-2021)

Ergonomics for environmental sustainability has been rapidly gaining attention in the scientific community. So far, a large part of the literature has focussed on specific dimensions of ergonomics for environmental sustainability, such as green designs, green buildings, environmental education, and sustainability frameworks. However, there is a necessity for an integrated study that presents the summary of published literature supported by detailed bibliometric characteristics. To address this gap, this study examined 418 articles on ergonomics for environmental sustainability and analysed them through bibliometric and network analysis. Major findings reveal the publication trends in ergonomics for environmental sustainability starting from 2011 to the present, the most productive and influential authors, and the most influential articles. This study also identifies the co-citation structure, bibliographical couplings and keyword co-occurrences among these articles. Findings from this study also provide a summary of the current research and present a robust roadmap for future directions in ergonomics for environmental sustainability.Practitioner summary: This paper presents a bibliometric and network analysis of the academic literature in the domain of ergonomics for environmental sustainability. The study provides comprehensive insights into the relevant literature and identifies global research foci and future scopes. This study can guide practitioners in identifying the specific aspects of ergonomics for environmental sustainability to reduce global environmental impacts.

Contribution of ergonomics and human factors to sustainable development: a systematic literature review

Although a significant amount of research has already been published, the field of ergonomics/human factors and sustainability (E/HF-S) has not yet been systematically profiled based on recent studies. Conducting a systematic review of the literature, this article aims: (i) to identify the main emergent research themes in this subject area and (ii) to provide future directions for applied research and practice on E/HF-S. Six emergent research themes were identified in this literature allowing for a proposal to synthesise the main concepts related to E/HF-S. However, it was noted that there are still relatively few empirical papers which assess the models being developed or that apply E/HF principles to sustainability challenges. Thus, this paper identifies the opportunities for practical application related to E/HF-S. The last part of the paper explores the E/HF-S opportunities using an external framework; the United Nations' sustainable development goals.Practitioner summary: The field of ergonomics/human factors and sustainability (E/HF-S) has not yet been organised by recent studies. Conducting a systematic review of the literature, this article identifies the main emergent research themes in this subject area, and it provides future direction for applied research and practice on E/HF-S.Abbreviations: ACE: activity-centred ergonomics; E/HF: ergonomics/human factors; E/HFS: ergonomics/human factors and sustainability; IEA: International Ergonomics Association; PRISMA: Preferred Reporting Items for Systematic Reviews and Meta-Analyses; SDG: Sustainable Development Goal.

Past, present, and future of E/HF for sustainability: A perspective from the HFSD Technical Committee

BACKGROUND: Sustainability is a highly important theme worldwide and currently is being tackled by almost all disciplines. Indeed, the future of humanity is dependent on the actions taken now and in the immediate future. The Ergonomics and Human Factors (E/HF) community has not been indifferent to this issue, and one of the concrete actions adopted by the International Ergonomics Association (IEA) was the establishment of the “Human Factors for Sustainable Development” (HFSD) Technical Committee. OBJECTIVE: To identify future paths of action, this paper recognizes the trajectory of the HFSD Technical Committee, summarizes the contributions presented at IEA2021, the International Congress on Ergonomics held virtually in Vancouver in 2021, and reflects on key aspects that should be boosted by the Technical Committee. METHODS: This is a qualitative interpretative study that reflects on the contributions of members of the HFSD community working on E/HF for sustainability. RESULTS: Central topics and opportunities in E/HF and sustainability include complexity of systems, behaviors, and work; energy use and consumption; co-design, interconnectivity, territories, and the relationships with stakeholders. CONCLUSION: Although the contributions have been growing, there is still a lot of work needed, both theoretically and practically. Themes to be discussed include the concepts of sustainability and work. Considering the centrality of human beings (i.e., decision making for achieving the different dimensions of sustainability), the authors identify a set of values as core principles for leading the discussion.

Can Even a Small Amount of Greenery Be Helpful in Reducing Stress? A Systematic Review

A positive experience of nature triggers beneficial mental and physical responses. Today, we live in a rapidly urbanizing world where access to nature is often limited. Against this backdrop, this systematic review investigated studies on the effectiveness of small-scale greenery for stress reduction. We searched EMBASE, Cochrane, Web of Science, Scopus, PubMed, and Science Direct, searching databases from inception to April 2022. Studies were screened against predetermined criteria, and the risk of bias was assessed using the Cochrane Handbook for Systematic Reviews of Interventions for RCTs and The Risk of Bias in Non-Randomized Studies of Interventions (ROBINS-I) tool. Of the 2500 records identified, we screened 1817 citations for eligibility, which included 13 RCT studies and 6 non-RCT studies. The studies were conducted in eight different countries. The study populations included office workers, students, senior citizens, and patients with specific diseases. Research has mainly focused on indoor greening, with relatively little research on small-scale outdoor greening. All included studies assessed the impact of the intervention on various stress reduction-related outcomes, with the most common stress measures being blood pressure and the State Trait Anxiety Inventory (STAI). Various beneficial effects of the interventions on human health were reported in all 19 studies, 15 of which reported positive effects on stress reduction. All included studies were at high risk of bias. It is recommended that future studies in this area take appropriate measures to reduce bias and improve quality in order to build a strong evidence-based medical foundation. According to our findings, even very small-scale greening, including indoor green walls and potted plants, may provide effective help for stress relief. Understanding the physiological and psychological benefits of small-scale greenery can help better provide more opportunities for urban residents to engage with nature in the context of dense urban trends, as well as provide some reference for urban design planning.

Affective and cognitive restoration: comparing the restorative role of indoor plants and guided meditation

This study investigated whether indoor plants were as effective as a guided meditation for enabling psychological recovery after fatigue induced by the abbreviated vigilance task. Sixty students were randomly assigned to an indoor plant, guided meditation, or control rest-break condition. The psychological processes most in need of recovery were identified as cognitive and affective restoration. Measures of affect, stress, and working memory were taken before and after the vigilance task, and again after a rest intervention. The vigilance task-induced fatigue as shown by a significant vigilance decrement and also significantly lowered positive affect and cognitive engagement, and significantly increased distress across all three conditions. After exposure to the break interventions, distress significantly decreased for participants in the indoor plant break condition while distress significantly decreased and engagement significantly increased in the guided meditation break condition. Indoor plants and guided meditation had a small, but significant positive impact on affective restoration and no significant impact on cognitive restoration. Practitioner summary: Indoor plants are a cost-effective green ergonomics intervention in offices. This study found that a rest break with indoor plants was as effective as a rest break with guided meditation for affective restoration after fatigue from a vigilance task.AbbreviationsARTattention restoration theoryLCDliquid crystal displayPANASpositive and negative affect scheduleDSSQS: dundee stress state questionnaire - short versionBDSbackward digit spanANOVAanalysis of varianceCIconfidence intervalMmean.

Ergonomic work from home and occupational health problems amid COVID-19

BACKGROUND: The COVID-19 pandemic has displaced millions of people worldwide, forcing them to work from home offices in a situation of “new normal". Many home office workers were pushed to work in less than ideal settings in the pandemic situation. Work from home causes complications for employees related to their home workplaces lacking appropriate support from the employers. OBJECTIVE: This article aims to analyse how pandemic has changed and affected workplace ergonomics. We addressed, amidst the pandemic, how work is being performed, the layout of the workplace, and its effects on an employee at home workplace. METHODS: In this descriptive study, we used chain referral sampling to collect data from 273 home-based faculty members employed in the universities and HEIs of Pakistan. Finally, we used inferential statistics for our data analysis. RESULTS: Results showed that employees faced problems because they had no prior training for setting up an ergonomically proper workspace. According to the results based on home-based ergonomic examinations, difficulties were associated with using laptops, desktop computers, and nonadjustable seats with no functionalities of flexibility and armrests. CONCLUSIONS: It is vital to employ appropriate instruments and mechanisms, like risk assessment, feedback for the actions performed, and the deployment of adaptive measures (similar to the preventive system of management of occupational safety and health - OSH). These tools must be regularly utilised and/or modified as the scenario changes.

The Impact of Participants' Anthropometry on Muscle Activation Levels While Interacting with the Level of Expertise, Task Type, and Single Muscles

In this research paper, we implemented a mixed factor design in order to investigate the effect of four anthropometries: height, weight, lower-arm dimensions, and upper-arm dimensions on the muscle activation level of participants when interacting with three types of moderators: experiment expertise, task type, and muscle type. The research paper focused on two levels of expertise (novice and expert), two tasks (deck-building and picket installation), and four arm muscles (Brachioradialis (BR), Extensor Carpi Ulnaris (ECU), Flexor Carpi Radialis (FCR), and Flexor Carpi Ulnaris (FCU)), which resulted in 16 (2 × 2 × 4) groups. For each of the 16 groups, the data were analyzed in order to investigate the relationship between the four anthropometries and the four muscle activation levels of the participants. Amos software (IBM, Armonk, NY, USA), along with multiple group structural equation modeling, was used to test a total of 16 direct relationships, as well as the moderation effects in the designed experiment. The results show that the participants' expertise can moderate the relationship between their height and muscle activation levels, the relationship between their weight and muscle activation levels, and the relationship between their lower arm dimensions and muscle activation levels. Moreover, the findings of this research paper demonstrate that the relationship between the lower arm dimensions and muscle activation levels, and the relationship between weight and muscle activation levels are moderated by the type of muscle used by the participants (i.e., BR, ECU, FCR, and FCU).

Defining the meaning of "sustainable work" from activity-centered ergonomics and psychodynamics of Work's perspectives

INTRODUCTION

Work-related issues are already part of the theoretical framework and the historical rationale that underpin corporate sustainability. However, the relationship between work and sustainability is still little known in company practices. Based on the concepts of activity-centered ergonomics (ACE) and psychodynamics of work (PDW), this paper investigates the meaning of "sustainable work" in Brazilian companies. Thus, two research questions guided this study: How the concept of "sustainable work" can be defined in the perception of companies based on the perspective of ACE and PDW? How the concepts provided by these approaches can help companies in developing practices towards sustainable work?

METHOD

Case studies conducted in ten Brazilian companies engaged in corporate sustainability practices involving document analysis, interviews, and content analysis.

RESULTS

Companies recognize the importance of human action in organizational processes, by considering people as the cornerstone for ensuring corporate sustainability, and seeking to build a work with meaning and significance. However, i) Improvement actions are usually mitigatory or compensatory, acting on the effects while the root causes remain untouched; ii) Sustainability initiatives focus on individual issues, in most cases on the leader (individual), narrowing its scope and neglecting broader, important topics such as work organization and work content; iii) Both work overload and work for sustainability agenda are usually disregarded; iv) A comprehensive view of health should not be limited to the workplace.

CONCLUSIONS

According to companies' perceptions, sustainable work includes but is not limited to integrating work to corporate sustainability guidelines, respecting labor laws and human rights, developing synergy between areas/departments towards sustainability, providing possibilities for constructing health in its multidimensionality with the worker as protagonist, and creating work that is meaningful, pleasurable and leads to happiness and recognition. ACE and PDW offer valuable concepts to support companies in bridging the gap between their corporate sustainability vision and practices, i.e., transforming guidelines into actions towards sustainable work. In this sense, sustainable work is believed to be that which improves the organization's performance and promotes professional development as well as workers' health broadly and positively (not limited to the absence of illness, but in the sense of building health) and well-being. Thus, it fosters respect for and the development of intelligence and creativity (as opposed to alienating work) by performing work that has meaning and significance, understanding the profound importance of physical, cognitive and organizational issues, and above all, the importance of work to the development of culture (Bolis et al., 2014).

The centrality of workers to sustainability based on values: Exploring ergonomics to introduce new rationalities into decision-making processes

This article presents the results of an academic research project connecting the discipline of ergonomics (and work-related issues) with the theme of sustainability. Despite the stated aim of creating value for stakeholders, including employees, companies face difficulties in introducing effective sustainability policies. The research question addressed in this article is the following: How can companies improve their decision-making processes to increase workers' wellbeing using policies integrating issues related to corporate sustainability and ergonomics? Currently, corporate sustainability is focused mainly on the triple bottom line (TBL) concept. In this context, the integration of ergonomics is fragmented and arguably separate from strategic human-resource functions (which have largely been the primary promoter of the internal-social component of corporate sustainability). This research argues that corporate sustainability requires a new step, improving the decision-making process, with the inclusion of more types of rationalities and the recognition of the centrality of workers in the process of creating sustainable action. When corporate sustainability policies focus on worker centrality, they open space for the integration of ergonomics as a pillar of an organization's corporate sustainability strategy. Based on a complex view of work systems, ergonomics can introduce values aligned with sustainability and promote cooperation in organizations. Different stakeholders working at companies can make use of different concepts proposed by ergonomics and other work sciences to support changes in their decision-making processes. In view of broader sustainability objectives, integrating different work-related considerations can help improve performance, including productivity, quality and health.

Development of Sustainability Indicators for Employee-Activity Based Production Process Using Fuzzy Delphi Method

Production process sustainability refers to a manufacturing system in which manufacturing industries produce products in a sustainable way. In recent years, sustainability has become a major concern and challenge for manufacturing systems because of growing consciousness of the effects of their activities on the environment, society, and economy. Different organizational reports and the academic literature have proposed indicators of sustainable manufacturing that help to measure product and process sustainability. However, little of the previous research is related to employee-activity based indicators for production process sustainability. To bridge the gap, this study identified a set of indicators of production process sustainability based on direct and indirect impacts of manufacturing activities on employees, who are key resources in the entire production process, for efficiently applying a sustainability perspective. In addition, the paper provides an evaluation model for selecting relatively important indicators based on expert opinions. A fuzzy Delphi method was applied for the screening process of the decision makers (experts). A Delphi questionnaire prepared with a nine-point linguistic scale corresponding to respective linguistic variables was utilized to assess expert opinions on the importance of each indicator. These expert opinions were aggregated for each indicator by using an adopted algorithm that considers the degree of importance allocated to the decision makers, and the similarity and distance among decision maker opinions. Lastly, the key employee-activity based indicators were chosen based on the threshold value set.

Radical systems thinking and the future role of computational modelling in ergonomics: an exploration of agent-based modelling

We are teetering on the precipice of the imminent Fourth Industrial Revolution. In this new age, systems are set to become more densely intraconnected and interconnected, and massive sociotechnical systems exhibiting unprecedented levels of complexity will increasingly take hold. At the dawning of this new age, the Ergonomics discipline must reflect on its preparedness for tackling problems in these novel systems. This paper engages in this reflection by putting forth a critical commentary on the implication of these changes on the discipline and discusses the utility of our current methods in this new paradigm. A resulting Radical Systems Thinking in Ergonomics Manifesto is put forward - a set of mandates to guide practitioners and researchers in the development of new methods capable of coping with these imminent challenges. From the manifesto are derived a series of capability requirements for future computational modelling approaches in Ergonomics. Practitioner summary: The goal of this paper was to inspire the Ergonomics community to pursue further applications involving computational modelling approaches such as Agent-Based Modelling. It presents a manifesto for the future of the discipline, and from this the capabilities that future computational modelling approaches need to possess. Abbreviations: 1IR: first industrial revolution; 2IR: second industrial revolution; 3IR: third industrial revolution; 4IR: fourth industrial revolution; ABM: agent based model; AI: artificial intelligence; AoF: allocation of function; CPA: cyber physical attack; CPS: cyber-physical system; CWA: cognitive work analysis; DDoS: distributed denial of service; EAST: event analysis of systemic teamwork; FRAM; functional resonance analysis method; HCI: human-computer interaction; HERA: human error and recovery assessment; HET: human error template; HMC: human-machine cooperation; IoT: internet of things; RSTEM: radical systems thinking in ergonomics manifesto; SAI: situated artificial intelligence; STAMP: systems theoretic accident model and processes; TRACEr: technique for the retrospective and predictive analysis of cognitive errors in air traffic control.

A structural framework for sustainable processes in ergonomics

Considering today's globalised world, new concepts that assist ergonomics are needed to provide human well-being. Accordingly, the sustainability concept is used in this study to satisfy the needs of stakeholders, put environmentally-friendly and cost-effective interventions into practice and provide ergonomically well-designed and easily managed processes that are more flexible, adaptable and human-sensitive. To achieve this, a practical and easily adaptable framework, which integrates ergonomics and sustainability by presenting the relations between fundamental elements of ergonomics and sustainability dimensions (SDs), is proposed. Within this base framework, ergonomic indicators (EIs) and sub-dimensions proposed for the classification of EIs are structured for ergonomics under a sustainability point-of-view. The sub-dimensions proposed in this study, which have direct or indirect relations to humans, are 'Loss', 'Investment', 'Conditions', 'Contribution', 'Self-Development', and 'Satisfaction'. This structural framework, which can be easily used by ergonomists or managers, ensures a good starting point for providing sustainable processes in ergonomics. Practitioner summary: This study proposes a structural framework to present the relations between ergonomics and sustainability. In the context of ergonomics, fundamental elements of ergonomics are chosen, while three dimensions of sustainability and proposed sub-dimensions are used in the context of sustainability. The adapted ergonomic indicators are also classified within these sub-dimensions.Abbreviations: SDs: sustainability dimensions; SIs: sustainability indicators; EIs: ergonomic indicators.

Human factors and ergonomics systems-based tools for understanding and addressing global problems of the twenty-first century

Sustainability is a systems problem with humans as integral elements of the system. However, sustainability problems usually have a broader scope than socio-technical systems and therefore, require additional considerations. This requires a fuller integration of complex systems understanding into the systems analysis toolset currently available to human factors and ergonomics. In this paper, we outline these complex systems requirements necessary to tackle global problems such as sustainability and then assess how three common systems analysis tools (i.e. Accimap, System Theoretic Accident Mapping and Processes, and Cognitive Work Analysis) stand up against these revised criteria. This assessment is then further explored through applying two of these tools (i.e. Accimap and System Theoretic Accident Mapping and Processes) to a transnational food integrity system problem. This case study shows that no single systems analysis method can be used in isolation to help identify key insights for intervention and that new methods may need to be developed or existing methods need to be adapted to understand these dynamic, adaptive systems. The implications for the further development of systems analysis tools are discussed. Practitioner summary: We assess the applicability of existing human factors and ergonomics systems-analysis tools for examining global problems and for identifying points to intervene in these systems. We comment on what extensions and further work will be required to enable human factors and ergonomics to intervene effectively. Abbreviations: HFE: human factors and ergonomics; CO2: carbon dioxide; CO: carbon monoxide; O3: ozone; SSoS: sustainable system-of-systems; BSE: bovine spongiform encephalopathy; STAMP: systems-theoretic accident model; CWA: cognitive work analysis; WDA: work domain analysis; ConTA: control task analysis; StrA: strategies analysis; SOCA: social and organisation cooperation analysis; SOCA-CAT: social and organisation cooperation analysis contextual analysis template; SOCA-DL: social and organisation cooperation analysis decision ladder; WOP: work organisation possibilities; FRAM: functional resonance analysis method; US FDA: United States Food and Drug Administration; UK: United Kingdom; NET-HARMS: networked hazard analysis and risk management system; PreMiSTS: predicting malfunctions in socio-technical systems.

Role of ergonomics in re-designing job design in call centres

Purpose. The ergonomics focus regarding job design is to address the issue of fitting the job to the worker. This means that other things such as space, matter, pedagogical parameters and the organizational environment need to be adjusted to the worker, to obtain optimal performance. Hence, it is important that jobs are designed in such a way that the environment of the worker becomes ergonomically better. Methods. Seventeen interviews were undertaken with employees from call centres of three major telecom companies in Islamabad. The interviews were semi-structured and NVivo version 10 was used for analysis. Results. The results indicated an influence of the following ergonomic factors on job design: (a) force, mental well-being and supervisor and peer support acted more on the complexity of the task; (b) inappropriate postures, mental well-being, characteristics of work, supervisor and peer support and the work environment acted on the skill and efforts required; (c) repetitiveness, workstation design, mental well-being, supervisor and peer support, work environment and characteristics of work acted more on the degree of worker's control. Conclusion. The issues related to these factors should be addressed to improve job design in the workplace.

Introducing ergonomics requirements in the eco-design of energy-related products from users' behaviour approach

Ergonomics has been a very important activity in the design process. However, ergonomics rarely includes the environmental requirements into the design of products. The article proposes and presents the Eco-Ergo model through its application to a real-world product, a washing machine, to allow designers and ergonomists to establish product design requirements in order to minimise environmental impacts related to user-product interaction during the use stage. This model uses a visual language of representation, Blueprinting-based, that helps designers explore problems they have not previously considered during the market research when a wide variety of products with different interaction elements is analysed. The application of this model allows direct efforts and attention on the user analysis phase in the most influential user's actions on the environmental performance of energy-related products during use, establishing ergonomics requirements related to users behaviour at the initial design phase. Practitioner summary: This study provides a proposal to incorporate ergonomics into the practice of eco-design through the use of human factors in the establishment of initial eco-design requirements. This blueprint-based model combines an empirical and theoretical approach, based on the product test developed by designers, ergonomists and environmentalists. Abbreviations: CO2: carbon dioxide; DBIM: design behaviour intervention model; DfSB: design for sustainable behaviour; DwI Method: design with intent method; LCA: life cycle assessment; LCD: liquid cristal display; MJ: megajoule; MTM: methods-time measurement; PSS: product-service system; RPM: revolutions per minute.

Using personas to exploit environmental attitudes and behaviour in sustainable product design

The aim of this research was to study the relationship between user sustainable design attitudes versus behaviour, and to develop and test environmental personas as design tools. Current approaches towards environmentally sustainable design are primarily focused on capturing the environmentally conscious and pro-environmental consumers, or changing the attitude and behaviour of the anti-environmental consumer. In a survey of 521 consumers, environmental attitude was a poor predictor of environmental behaviour. A series of interviews was performed with different profiles of environmentally orientated users to assess their environmental attitudes and behaviour. The survey and interview data were used to develop four personas, one for each of the environmental attitude and behaviour types based on data from the consumer survey. A case study performed with university design students found that concepts generated by groups using environmentally orientated personas scored higher on environmental sustainability versus those generated by groups using an image board. This study illustrates how user-centred design approaches could be used to embed sustainable design in products by exploiting consumer environmental behaviour to overcome different attitudes and behaviour.

Know-how or know-why? The role of hybrid electric vehicle drivers' acquisition of eco-driving knowledge for eco-driving success

Hybrid electric vehicles (HEVs) can contribute to sustainable transport. Yet, their real-world energy efficiency depends on HEV drivers' eco-driving behaviour. Eco-driving knowledge is key for successful eco-driving. The present research focused on the role of perceived strategy knowledge (know-how) versus technical system knowledge (know-why) in a study with 121 HEV drivers. The relationship between knowledge components and knowledge acquisition processes, as well as fuel efficiency, were examined. Structural equation modelling results indicated that perceived strategy knowledge was related to acquisition by testing (i.e., interacting with the vehicle and its interfaces) and reading (i.e., manuals, books and websites) while technical system knowledge was only related to acquisition by reading. In contrast to technical system knowledge, perceived strategy knowledge was no significant predictor of fuel efficiency. The results indicated that emphasis should be put into promoting technical system knowledge (e.g., by tutoring systems) to support motivated drivers' in achieving higher fuel efficiency.

Behavioural modification framework to address wastage in household electricity consumption

Household electricity wastage poses a sustainability issue. Ergonomic interventions that prevent wastage through technological innovations are expensive and complex, making consumers unwilling to adopt them. The study aimed to investigate the motivations and impediments in avoiding electricity wastage. Thirteen Repertory Grid interviews were conducted on household electricity users relating to the behaviour of those living with them. The key motivational themes found were altruistic and egoistic reasons while the impediments were perceived behavioural control, hedonism and self-efficacy. Based on the research findings, a behavioural modification framework was developed to encourage consumers to adopt a higher level of responsible electricity practice through the following suggested interventions - (1) reframing sustainability from 'future-for-others' to 'present-for-us', (2) clarifying responsible consumption and (3) performance feedback. The research identified the key motivations and impediments of being a responsible household electricity user and provided a framework to encourage a higher responsibility level. Practitioner Summary: Household electricity wastage poses sustainability issue: excess CO₂ & high costs. We developed a mindset changing behavioural modification framework. We investigated HFE issues: motivations & impediments of avoiding the wastage, i.e. altruistic, egoistic, behavioural control, hedonism & self-efficacy. The framework provides governments insights into strategies to address the wastage.

State of Science: ergonomics and global issues

In his 1993 IEA keynote address, Neville Moray urged the ergonomics discipline to face up to the global problems facing humanity and consider how ergonomics might help find some of the solutions. In this State of Science article we critically evaluate what the ergonomics discipline has achieved in the last two and a half decades to help create a secure future for humanity. Moray's challenges for ergonomics included deriving a value structure that moves us beyond a Westernised view of worker-organisation-technology fit, taking a multidisciplinary approach which engages with other social and biological sciences, considering the gross cross-cultural factors that determine how different societies function, paying more attention to mindful consumption, and embracing the complexity of our interconnected world. This article takes a socio-historical approach by considering the factors that influence what has been achieved since Moray's keynote address. We conclude with our own set of predictions for the future and priorities for addressing the challenges that we are likely to face. Practitioner Summary: We critically reflect on what has been achieved by the ergonomics profession in addressing the global challenges raised by Moray's 1993 keynote address to the International Ergonomics Association. Apart from healthcare, the response has largely been weak and disorganised. We make suggestions for priority research and practice that is required to facilitate a sustainable future for humanity.

Re-evaluation of a LEED Platinum Building: Occupant experiences of health and comfort

BACKGROUND

There is a need to better understand the perceived experiences of workers in green buildings as the literature to this point has been mixed.

OBJECTIVES

To re-evaluate occupant experiences within a LEED platinum building and investigate current experiences in general.

METHODS

An online post occupancy evaluation (POE) survey of 62 occupants of LEED Platinum building on a US college campus is reported. The online survey addressed indoor environmental quality in relation to health, productivity and satisfaction.

RESULTS

Of the respondents, 38.7% had participated in a prior POE of this building in 2011 and results were compared for this subgroup, as well as for overall results. There was a significant increase in satisfaction with office workstations and air freshness as compared to 3 years earlier. However, there was also a significant increase in reported frequency of all physical symptoms. When looking just at the current POE results, control over features of the workstation had a significant relationship with most outcomes of interest.

CONCLUSION

While improvements have been noted, issues continue to exist that have implications for health, productivity and satisfaction. The results of this study have implications for the ergonomic design of workstations and indoor environmental quality within LEED buildings.

What do people know about eco-driving?

An online survey of 321 respondents revealed that the majority of people are aware of eco-driving and have a positive attitude towards it. Although the types of eco-driving tips offered by respondents, and their potential effect on fuel consumption, were in line with those found in the popular and academic literature, knowledge of specific fuel saving behaviours was generally low. Relationships were found between environmental attitudes and knowledge of, and propensity to perform eco-driving behaviours; however, these relationships were weak, indicating that neither pro-environmental attitudes nor knowledge of eco-driving behaviours is strongly indicative of actual eco-driving performance. Males were found to be more knowledgeable of the means for driving in a fuel-efficient manner than females; however, no effect was found for either age or level of general education. Results are discussed in terms of the challenges and opportunities for encouraging eco-driving, and the necessity for both governmental and industry involvement. Practitioner Summary: To successfully encourage the uptake of eco-driving (e.g. through policy, training and feedback) it is first necessary to understand how the general public perceives it, and what they already know of it. This survey study addresses this by looking at relationships between environmental attitudes and knowledge, and specific eco-driving measures.

The Role of Interaction Patterns with Hybrid Electric Vehicle Eco-Features for Drivers' Eco-Driving Performance

OBJECTIVE

The objective of the present research was to understand drivers' interaction patterns with hybrid electric vehicles' (HEV) eco-features (electric propulsion, regenerative braking, neutral mode) and their relationship to fuel efficiency and driver characteristics (technical system knowledge, eco-driving motivation).

BACKGROUND

Eco-driving (driving behaviors performed to achieve higher fuel efficiency) has the potential to reduce CO₂ emissions caused by road vehicles. Eco-driving in HEVs is particularly challenging due to the systems' dynamic energy flows. As a result, drivers are likely to show diverse eco-driving behaviors, depending on factors like knowledge and motivation. The eco-features represent an interface for the control of the systems' energy flows.

METHOD

A sample of 121 HEV drivers who had constantly logged their fuel consumption prior to the study participated in an online questionnaire.

RESULTS

Drivers' interaction patterns with the eco-features were related to fuel efficiency. A common factor was identified in an exploratory factor analysis, characterizing the intensity of actively dealing with electric energy, which was also related to fuel efficiency. Driver characteristics were not related to this factor, yet they were significant predictors of fuel efficiency.

CONCLUSION

From the perspective of user-energy interaction, the relationship of the aggregated factor to fuel efficiency emphasizes the central role of drivers' perception of and interaction with energy conversions in determining HEV eco-driving success.

APPLICATION

To arrive at an in-depth understanding of drivers' eco-driving behaviors that can guide interface design, authors of future research should be concerned with the psychological processes that underlie drivers' interaction patterns with eco-features.

Nature: a new paradigm for well-being and ergonomics

Nature is presented as a new paradigm for ergonomics. As a discipline concerned with well-being, the importance of natural environments for wellness should be part of ergonomics knowledge and practice. This position is supported by providing a concise summary of the evidence of the value of the natural environment to well-being. Further, an emerging body of research has found relationships between well-being and a connection to nature, a concept that reveals the integrative character of human experience which can inform wider practice and epistemology in ergonomics. Practitioners are encouraged to bring nature into the workplace, so that ergonomics keeps pace with the move to nature-based solutions, but also as a necessity in the current ecological and social context. Practitioner Summary: Nature-based solutions are coming to the fore to address societal challenges such as well-being. As ergonomics is concerned with well-being, there is a need for a paradigm shift in the discipline. This position is supported by providing a concise summary of the evidence of the value of the natural environment to well-being.

Mental models of a water management system in a green building

This intergroup case study compared users' mental models with an expert design model of a water management system in a green building. The system incorporates a constructed wetland component and a rainwater collection pond that together recycle water for re-use in the building and its surroundings. The sample consisted of five building occupants and the cleaner (6 users) and two experts who were involved with the design of the water management system. Users' mental model descriptions and the experts' design model were derived from in-depth interviews combined with self-constructed (and verified) diagrams. Findings from the study suggest that there is considerable variability in the user mental models that could impact the efficient functioning of the water management system. Recommendations for improvements are discussed.

Perspectives on recycling centres and future developments

The overall aim of this paper is to draw combined, all-embracing conclusions based on a long-term multidisciplinary research programme on recycling centres in Sweden, focussing on working conditions, environment and system performance. A second aim is to give recommendations for their development of new and existing recycling centres and to discuss implications for the future design and organisation. Several opportunities for improvement of recycling centres were identified, such as design, layout, ease with which users could sort their waste, the work environment, conflicting needs and goals within the industry, and industrialisation. Combining all results from the research, which consisted of different disciplinary aspects, made it possible to analyse and elucidate their interrelations. Waste sorting quality was recognized as the most prominent improvement field in the recycling centre system. The research identified the importance of involving stakeholders with different perspectives when planning a recycling centre in order to get functionality and high performance. Practical proposals of how to plan and build recycling centres are given in a detailed checklist.

Human factors for a sustainable future

Current human activities are seriously eroding the ability of natural and social systems to cope. Clearly we cannot continue along our current path without seriously damaging our own ability to survive as a species. This problem is usually framed as one of sustainability. As concerned professionals, citizens, and humans there is a strong collective will to address what we see as a failure to protect the natural and social environments that supports us. While acknowledging that we cannot do this alone, human factors and ergonomics needs to apply its relevant skills and knowledge to assist where it can in addressing the commonly identified problem areas. These problems include pollution, climate change, renewable energy, land transformation, and social unrest amongst numerous other emerging global problems. The issue of sustainability raises two fundamental questions for human factors and ergonomics: which system requires sustaining and what length of time is considered sustainable? In this paper we apply Wilson (2014) parent-sibling-child model to understanding what is required of an HFE sustainability response. This model is used to frame the papers that appear in this Special Issue.

Individual differences in BEV drivers' range stress during first encounter of a critical range situation

It is commonly held that range anxiety, in the form of experienced range stress, constitutes a usage barrier, particularly during the early period of battery electric vehicle (BEV) usage. To better understand factors that play a role in range stress during this critical period of adaptation to limited-range mobility, we examined individual differences in experienced range stress in the context of a critical range situation. In a field experiment, 74 participants drove a BEV on a 94-km round trip, which was tailored to lead to a critical range situation (i.e., small available range safety buffer). Higher route familiarity, trust in the range estimation system, system knowledge, subjective range competence, and internal control beliefs in dealing with technology were clearly related to lower experienced range stress; emotional stability (i.e., low neuroticism) was partly related to lower range stress. These results can inform strategies aimed at reducing range stress during early BEV usage, as well as contribute to a better understanding of factors that drive user experience in low-resource systems, which is a key topic in the field of green ergonomics.

River and fish pollution in Malaysia: A green ergonomics perspective

Human activities, such as industrial, agricultural, and domestic pursuits, discharge effluents into riverine ecological systems that contains aquatic resources, such as fish, which are also used by humans. We conducted case studies in Malaysia to investigate the impacts of these human activities on water and fish resources, as well as on human well-being from an ergonomics perspective. This research shows that a green ergonomics approach can provide us with useful insights into sustainable relationships between humans and ecology in facilitating human well-being in consideration of the overall performance of the social-ecological system. Heavy metal concentrations contained in the effluents pollute river water and contaminate fish, eventually creating significant health risks and economic costs for residents, including the polluters. The study suggests a number of policy interventions to change human behavior and achieve greater collaboration between various levels of government, academia, civil society, and businesses to help establish sustainable relationships between humans and ecology in Malaysia.

A comprehensive approach to environmental and human factors into product/service design and development. A review from an ergoecological perspective

This article presents the results of a documentary-exploratory review of design methods and concepts associated with human and environmental factors, based on a qualitative-quantitative analysis of coincidences with the fundamentals of ergoecology and in line with sustainable dynamics, with a view to putting the principles of ergoecology into practice in product/service design and development. 61.6% of 696 documents found represent work on conceptual developments, while the remaining 38.4% refer to design methods. Searches were refined using Nvivo-10 software, and 101 documents were obtained about theoretical aspects while 17 focused on the application of methods, and these formed the analysis universe. The results show how little concern there is for working comprehensively on human and environmental aspects, and a trend toward segmentation of human and environmental aspects in the field of product/service design and development can be seen, at both concept and application/methodology levels. It was concluded from the above that comprehensive, simultaneous work is needed on human and environmental aspects, clarity and conceptual unity, in order to achieve sustainability in practical matters and ensure that ergoecology-compatible design methods are applied.

Ecodriving in hybrid electric vehicles--Exploring challenges for user-energy interaction

Hybrid electric vehicles (HEVs) can help to reduce transport emissions; however, user behaviour has a significant effect on the energy savings actually achieved in everyday usage. The present research aimed to advance understanding of HEV drivers' ecodriving strategies, and the challenges for optimal user-energy interaction. We conducted interviews with 39 HEV drivers who achieved above-average fuel efficiencies. Regression analyses showed that technical system knowledge and ecodriving motivation were both important predictors for ecodriving efficiency. Qualitative data analyses showed that drivers used a plethora of ecodriving strategies and had diverse conceptualisations of HEV energy efficiency regarding aspects such as the efficiency of actively utilizing electric energy or the efficiency of different acceleration strategies. Drivers also reported several false beliefs regarding HEV energy efficiency that could impair ecodriving efforts. Results indicate that ecodriving support systems should facilitate anticipatory driving and help users locate and maintain drivetrain states of maximum efficiency.

Exploring work-related issues on corporate sustainability

BACKGROUND

In a research project about work-related issues and corporate sustainability conducted in Brazil, the goal was to better understand how work-related issues were addressed in the corporate context. Particularly, there are some specific initiatives that serve as guides to organizational decisions, which make their performance indicators for the context of corporate sustainability.

OBJECTIVE

1) To explore the presence of work-related issues and their origins in corporate sustainability approach, analyzing a) corporate disclosures; b) sustainability guidelines that are identified as relevant in corporate disclosures; c) documents that are related to sustainable development and also identified as key-documents for these guidelines and initiatives. 2) To present the activity-centered ergonomics and psychodynamics of work contributions to work-related issues in a corporate sustainability approach.

METHODS

An exploratory study based on multiple sources of evidence that were performed from 2012 to 2013, including interviews with companies that engaged in corporate sustainability and document analysis using the content analysis approach.

RESULTS

Work-related issues have been presented since the earliest sustainable development documents. It is feasible to construct an empirical framework for work-related issues and corporate sustainability approaches.

CONCLUSIONS

1) Although some authors argue that corporate sustainability has its roots based only on the environmental dimension, there is strong empirical evidence showing that social dimension aspects such as work-related issues have been present since the beginning. 2) Some indicators should be redesigned to more precisely translate the reality of some workplaces, particularly those indicators related to organizational design and mental health.

Which Factors Can Protect Against Range Stress in Everyday Usage of Battery Electric Vehicles? Toward Enhancing Sustainability of Electric Mobility Systems

OBJECTIVE

The objective of the present research was to advance understanding of factors that can protect against range anxiety, specifically range stress in everyday usage of battery electric vehicles (BEVs).

BACKGROUND

Range anxiety is a major barrier to the broad adoption of sustainable electric mobility systems. To develop strategies aimed at overcoming range anxiety, a clear understanding of this phenomenon and influencing factors is needed.

METHOD

We examined range anxiety in the form of everyday range stress (ERS) in a field study setting. Seventy-two customers leased a BEV for 3 months. The field study was specifically designed to enable examination of factors that can contribute to lower ERS. In particular, study design and sample recruitment were targeted at generating vehicle usage profiles that would lead to relatively frequent experience of situations requiring active management of range resources and thereby potentially leading to experienced range stress.

RESULTS

Less frequent encounter with critical range situations, higher practical experience, subjective range competence, tolerance of low range, and experienced trustworthiness of the range estimation system were related to lower ERS. Moreover, range stress was found to be related to range satisfaction and BEV acceptance.

CONCLUSION

The results underline the importance of the human factors perspective to overcome range anxiety and enhance sustainability of electric mobility systems.

APPLICATION

Trustworthiness should be employed as a key benchmark variable in the design of range estimation systems, and assistance systems should target increasing drivers' adaptive capacity (i.e., resilience) to cope with critical range situations.

A sustainable system of systems approach: a new HFE paradigm

Sustainability issues such as natural resource depletion, pollution and poor working conditions have no geographical boundaries in our interconnected world. To address these issues requires a paradigm shift within human factors and ergonomics (HFE), to think beyond a bounded, linear model understanding towards a broader systems framework. For this reason, we introduce a sustainable system of systems model that integrates the current hierarchical conceptualisation of possible interventions (i.e., micro-, meso- and macro-ergonomics) with important concepts from the sustainability literature, including the triple bottom line approach and the notion of time frames. Two practical examples from the HFE literature are presented to illustrate the model. The implications of this paradigm shift for HFE researchers and practitioners are discussed and include the long-term sustainability of the HFE community and comprehensive solutions to problems that consider the emergent issues that arise from this interconnected world.

PRACTITIONER SUMMARY

A sustainable world requires a broader systems thinking than that which currently exists in ergonomics. This study proposes a sustainable system of systems model that incorporates ideas from the ecological sciences, notably a nested hierarchy of systems and a hierarchical time dimension. The implications for sustainable design and the sustainability of the HFE community are considered.

A call for sustainable practice in occupational therapy

BACKGROUND

The ability of the earth to sustain health among humans and in the natural world is under threat from overpopulation, environmental degradation, and climate change. These global threats are anticipated to harm health and human occupation in many direct and indirect ways. Strategies are needed to mitigate the effects of these threats and to build individual and community capacities to foster resilience.

PURPOSE

This paper links issues of sustainability with occupational therapy philosophy and discusses how employing a sustainability lens with professional reasoning can help practitioners integrate sustainability into their practice.

KEY ISSUES

Human occupation is inseparable from the environments in which people live. Human occupation has caused the current environmental crisis, and targeted human action is required to safeguard future health and well-being.

IMPLICATIONS

Occupational therapists have an ethical obligation to use professional reasoning strategies that, taken collectively, can help to build a sustainable and resilient future.

Ergonomics and sustainable development in the past two decades (1992-2011): Research trends and how ergonomics can contribute to sustainable development

The need for sustainable development has been widely recognized and sustainable development has become a hot topic of various disciplines even though the role of ergonomics in it is seldom reported or considered. This study conducts a systematic survey of research publications in the fields of ergonomics and sustainable development over the past two decades (1992-2011), in order to identify their research trends and convergent areas where ergonomics can play an important role in sustainable development. The results show that 'methods and techniques', 'human characteristics', 'work design and organization', 'health and safety' and 'workplace and equipment design' are the top five frequently researched areas in ergonomics. Ergonomics has an opportunity to contribute its knowledge especially to 'industrial and product design', 'architecture', 'health and safety' and 'HCI' (especially for energy reduction issues) categories of sustainable development. Typical methodologies and general guidance on how to contribute the expertise of ergonomist to sustainable development are also discussed.

Towards a sustainable world through human factors and ergonomics: it is all about values

In this paper, we analyse two approaches that attempt to address how a human factors and ergonomics (HFE) perspective can contribute to the sustainability of the human race. We outline the principles, purposes and fields of application of ergoecology and green ergonomics, and thereafter deal with their context of emergence, and the overlaps in purpose, and principles. Shared values are deduced and related to socio-technical principles for systems' design. Social responsibility and environmental/ecospheric responsibility are the leading threads of ergoecology and green ergonomics, giving rise to the values of: respect for human rights, respect for the Earth, respect for ethical decision-making, appreciation of complexity, respect for transparency and openness, and respect for diversity. We discuss the consequences of considering these values in HFE theory and practice.

Mapping the relationships between work and sustainability and the opportunities for ergonomic action

A map was drawn up of the relationships between work (in its multiple interpretations) and sustainability (sustainable development and corporate sustainability) based on a bibliographic analysis of articles that discuss these themes jointly in the current academic literature. The position of the discipline of ergonomics focused on work was identified from this map and, based on its specific academic literature, it was possible to identify where this discipline could contribute so that work and workers can be included in the discourse of sustainable development and considered in corporate sustainability policies. Ergonomics can be actively influential within the organization on issues relating to work improvements; it may boost integrated increases in the organization's performance and in workers' well-being; it can provide support for changes and new (environmental) sustainability-related work requirements to be considered; and it can contribute to the definition of the concept of work in a context of sustainable development.